Claims Processor

Group 1001

In-Force Claims Processor reviewing death claim transactions on annuity contracts at Group 1001 Insurance. Supporting clients and agents with inquiries related to annuity transactions.

Posted 6/12/2026full-timeZionsville • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The In-Force, Claims Processor position is responsible for the reviewing and processing of death claim transactions on annuity contracts.
Setting up the initial claim notification.
Learning, retaining, and updating one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations.
Assist with processing other types of Annuity In-Force transactions as needed.
Provide information regarding contract values, request status updates, withdrawals, fund performance, outstanding requirements, and any other transaction related to Annuity In-Force.
Support both Agent/Advisors and Clients with all Annuity In-Force request via phone and email.
Communicating requirements, settlement options and claim status with beneficiaries, agents, attorneys and clients.
Processing and approving claim payments, generating settlement confirmation letters and tracking of all claim settlements.
Assist in special projects as needed.

Requirements

What you’ll need

Bachelor’s degree in a related field or equivalent experience.
3+ years of operational/claims or processing experience or a combination is preferred.
Proven ability to communicate effectively.
Strong problem-solving skills and experience working in a fast-paced environment.
Strong leadership and communication skills.
Strong working knowledge of the annuity market, with specific focus on the fixed, fixed indexed and variable annuities.

Benefits

Comp & perks

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package.
Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.
Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability.
All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.
Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims processingfinancial product knowledgetransaction processingclaim payment processingsettlement confirmation generationAnnuity In-Force transactionsproblem-solving

Soft Skills

effective communicationleadershiporganizational skillsinterpersonal skills

Certifications

Bachelor’s degree