Greenpark

Social Media Manager

• Lead social media strategy and community management across our Diamonds, Food & Drink and Pharma accounts, tailoring approaches to each vertical's audience and objectives.
• Lead, mentor and manage social media and community management teams, providing clear direction and quality control across markets.
• Partner with content, creative and paid media teams to develop compelling, platform-native content that drives awareness, consideration and conversion.
• Champion social search and platform best practice, helping brands optimise content for discovery and stay ahead of emerging trends.
• Advise on the role of social content in AI visibility, helping strengthen brand presence and citation within AI-generated answers.
• Own insight and reporting across all verticals - from social listening and competitor benchmarking to campaign analysis - presenting recommendations to clients and internal stakeholders.
• Set and maintain governance documents, tone of voice guidelines and community response matrices across accounts.

Account Manager

• Actively lead weekly status calls, ensuring comprehensive notes are taken and shared with clients
• Respond to all client emails in a timely manner, discussing channel-specific issues with delivery teams
• Take ownership of communication with the client, addressing issues directly and effectively
• Collaborate closely with the CS Lead on communications around new opportunities and strategic direction
• Build and maintain strong working relationships with assigned client contacts
• Act as a Strategic Navigator, developing robust strategies to meet clients' objectives
• Support the CS Lead in extracting correct information from clients for clear briefs
• Contribute to discussions to identify performance metrics and recommend improvements
• Develop understanding of account success measurements and contribute to KPI creation
• Support the CS Lead in maintaining budget and invoice trackers for clients
• Mentor junior team members and seek feedback for continuous improvement

Senior Account Manager

Technical Project Manager

• Team management & Leadership
• Act as point of contact on all assigned projects
• Maintains communications with appropriate agency and client personnel to ensure positive workflow.
• Escalating exceptions and issues to Project Director level as required
• Managing Clients needs and expectations
• Keeping project status reports up to date
• Monitoring and enforcing project constraints (schedule / scope / resources)
• Champion internal systems for higher productivity working
• Works confidently with Greenpark's approved AI tools as part of day-to-day project management – status updates, meeting summaries, and documentation.
• Drive projects to final stages of completion by keeping the team both on track and highly motivated
• Enforcing best practice
• Manage assigned projects, involved with client projects from start to finish, ensuring successful project completion against deadlines
• Provide and maintain projects status – liaising with development teams, designers and commercial staff to provide accurate updates of project statuses
• Project quality assurance – reviewing output / deliverables against scope and ensuring sign off from Key Internal Stakeholders
• Monitor all internal and external costs for assigned projects
• Manages project resourcing and forecasting, reporting to Client Services on revenue each month
• Works with Client Services to ensure proper billing and invoicing

Digital Project Manager

QA Engineer

• Kembangkan konsep kreatif, grafik, dan tata letak untuk berbagai kampanye dan proyek.
• Kolaborasikan dengan pemangku kepentingan untuk memahami tujuan proyek dan memberikan solusi visual yang memenuhi persyaratan.
• Ciptakan dan sesuaikan materi digital untuk web, email, media sosial, dan saluran lainnya.
• Rancang aset cetak, termasuk brosur, poster, dan pamflet, memastikan materi siap cetak.
• Pertahankan konsistensi merek di semua platform dan materi.
• Kelola beberapa proyek secara bersamaan, memenuhi tenggat waktu dan batas anggaran.
• Tinjau dan buktikan desain untuk memastikan hasil berkualitas tinggi.

Graphic Designer

Project Manager

• Manages assigned projects end to end – on brief, on time, on budget, with quality and margin protected.
• Co-ordinates project set-up and kick-offs, to ensure projects are off to a good start.
• Is the first point of escalation for project issues; unearths and resolves them early with the team and project leads, escalating further as appropriate.
• Proactively builds relationships with client stakeholders and provides guidance, issue resolution, and comfort during important or challenging project stages.
• Contributes to new business activities, particularly pitch development and pitch delivery.
• Manages resourcing across assigned accounts to ensure the best use of billable talent, maintaining an accurate forward view of team capacity.
• Accountable for reliable revenue forecasting on assigned accounts – accurate project data in our systems, risks and changes flagged early to Client Services and Finance.
• Champions internal systems for higher-productivity working and collaborates in delivering against critical metrics for our business.

Senior Project Manager

SEO Marketing

• Lead and own SEO and Omnichannel Search strategy across multiple enterprise client accounts throughout APAC.
• Develop strategic recommendations covering Organic Search, AI Search, Social Search, and Marketplace Search.
• Translate client business objectives into actionable search strategies that drive measurable commercial outcomes.
• Serve as the strategic advisor and primary SEO lead for regional and global stakeholders.
• Build trusted relationships with clients by providing proactive recommendations, performance insights, and strategic guidance.
• Ensure high-quality delivery across all SEO engagements while maintaining Greenpark's standards of excellence.
• Support new business pitches, proposals, and solution design by providing subject matter expertise in search.
• Identify commercial growth opportunities and contribute to the expansion of Greenpark's Omnichannel Search & Insights offering.
• Research emerging trends, technologies, and innovations within search and digital marketing to strengthen Greenpark's capabilities.
• Develop scalable frameworks, best practices, and methodologies that improve operational excellence across client accounts.
• Mentor, coach, and support SEO Managers and Executives through regular feedback, quality assurance, and professional development.
• Collaborate closely with Editorial, Analytics, Client Services, Strategy, and other cross-functional teams to deliver integrated solutions.
• Conduct search, competitor, market, and audience research to uncover actionable insights that support client growth and strategic decision-making.
• Present findings, recommendations, and performance insights clearly to both internal and external stakeholders.

Senior SEO Manager

• Lead SEO and Omnichannel Search Strategy
• Oversee Client Delivery and Relationship Management
• Support Business Development and Growth
• Drive Innovation and Service Development
• Lead and Develop Team Capability
• Strengthen Cross-Functional Collaboration
• Deliver Research and Strategic Insights

Community Manager

• Monitor and manage social media discussion threads across platforms (Instagram, TikTok, Facebook, YouTube, Reddit etc.)
• Engage with the community in an appropriate tone —answering questions and sparking deeper conversations.
• Identify and respond to opportunities for deeper engagement (e.g., users asking for advice, clarification, or product information).
• Flag trending topics, FAQs, or sensitive comments to the content teams.
• Track engagement metrics and community sentiment to help inform content and strategy.
• Stay up to date on diamond/ jewellery trends and relevant news to ensure timely and relevant responses.

• Monitor and manage social media discussion threads across platforms (Instagram, TikTok, Facebook, YouTube, Reddit etc.)
• Engage with community in an appropriate tone —answering questions, and sparking deeper conversations.
• Identify and respond to opportunities for deeper engagement (e.g., users asking for advice, clarification, or product information).
• Flag trending topics, FAQs, or sensitive comments to the content teams.
• Track engagement metrics and community sentiment to help inform content and strategy.
• Stay up to date on diamond/jewelry trends and relevant news to ensure timely and relevant responses.

Medical writer

• Develop scientifically accurate and engaging content for marketing initiatives
• Bridge scientific knowledge and commercial objectives to produce content for HCPs
• The primary responsibility is to develop, repurpose and update content for various commercial assets.
• Ensure developed content is compliance to local legislation and regulations including Client’s internal policies.
• Responsible for taking the content through approval process and addressing comments coming from review team
• Stakeholder Management: Collaborate with internal stakeholders involved in developing end-to-end assets and external stakeholders from the client’s team as required.
• Should be open to use client's AI tools
• Comply with quality, timelines, confidentiality, and security; adhering to and following quality systems, processes, and policies

Medical Copywriter

Graphics Designer

• Develop creative concepts, graphics, and layouts for marketing campaigns, digital initiatives, and communication materials.
• Design and adapt visual assets for websites, email campaigns, social media platforms, presentations, and other digital channels.
• Create print-ready materials including brochures, flyers, posters, event collateral, and promotional assets.
• Collaborate with marketing teams, project stakeholders, and subject matter experts to understand project objectives and deliver effective visual solutions.
• Ensure all creative outputs align with brand guidelines and maintain consistency across all touchpoints.
• Manage multiple design projects simultaneously while meeting deadlines and maintaining high-quality standards.
• Review, proof, and refine creative materials to ensure accuracy, quality, and compliance requirements are met.
• Stay up to date with industry trends, emerging design techniques, and advancements in creative technology and AI-powered design tools.
• Support the adoption and responsible use of approved AI tools to enhance design efficiency, creativity, and workflow optimisation.

• Review and proofread a wide range of content and documentation including print and digital - especially emails, newsletters and webpages
• Identify and providing suggestions on grammatical, spelling errors, punctuation and consistency.
• Proactively able to categorize errors into various categories, such as – Cosmetic, Grammatical, spelling etc.
• Comparative reviews against the originally briefed template with the draft version (across desktop & mobile versions);
• Ensure the quality of the deliverable meets the expectations
• Check links, functionalities, formatting and layout
• Meet established deadlines while managing multiple projects
• Ability to capture feedback that can be shared with developers for implementing
• Verifying the updated file post implementation of feedback and providing sign off
• Adherence to the timelines that has been finalized at the start of the project
• Ability to validate/check the developed email on tools like Email on acid or Litmus, validation/checking limited to content verification only and not for functional testing

Proofreader, QA Tester

Planner

• Develop digital and content strategies
• Provide strategic input on campaign planning
• Collaborate with Business Development, Creative, Social, and SEO teams
• Conduct market, audience, and trend research
• Collect and analyze data for strategic insights
• Develop presentation materials and strategic documentation

Social Media Manager

Senior Account Manager

Digital Project Manager

Graphic Designer

Senior Project Manager

Senior SEO Manager

Senior SEO Manager

Community Manager

Community Manager

Community Manager

Medical Copywriter

Graphic Designer

Graphic Designer

Proofreader, QA Tester

Strategist, Planner