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Greenpark

Community Manager

Greenpark

Community Manager for social media maintaining and growing diamond lovers communities in the USA at Greenpark.

Posted 7/5/2026contractRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing social media communities and engagement, with strong written communication skills and a keen understanding of diamond and jewelry trends. Proficient in tracking metrics and reporting insights to inform content strategy.

Highest-signal resume keywords
Social Media ManagementCommunity EngagementWritten Communication SkillsMetric Tracking and ReportingKnowledge of Diamonds and Jewelry

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Social Media ManagementCommunity ManagementMetric TrackingReportingContent Strategy
Soft Skills
AdaptabilityTime ManagementIndependent Work
Tools & Technologies
Meta Business SuiteSproutTikTok Comments
Industry Keywords
DiamondsFine JewelryLuxury LifestyleCommunity SentimentTrending Topics

About the role

Key responsibilities & impact
  • Monitor and manage social media discussion threads across platforms (Instagram, TikTok, Facebook, YouTube, Reddit etc.)
  • Engage with community in an appropriate tone —answering questions, and sparking deeper conversations.
  • Identify and respond to opportunities for deeper engagement (e.g., users asking for advice, clarification, or product information).
  • Flag trending topics, FAQs, or sensitive comments to the content teams.
  • Track engagement metrics and community sentiment to help inform content and strategy.
  • Stay up to date on diamond/jewelry trends and relevant news to ensure timely and relevant responses.

Requirements

What you’ll need
  • Proven experience managing social media or online communities—either in-house, at an agency, or freelance.
  • Strong written communication skills with an adaptable, on-brand tone of voice.
  • Interest in (or knowledge of) diamonds, fine jewelry, or luxury lifestyle content.
  • Comfortable navigating social media platforms and tools (e.g., Meta Business Suite, TikTok comments, Sprout, or similar).
  • Ability to work independently, manage time efficiently, and meet deadlines.
  • Availability to monitor platforms and respond within agreed-upon windows (some evening or weekend flexibility may be needed).
  • Experience in rigorous reporting and capturing insights into project progress.

Benefits

Comp & perks
  • Flexible work arrangements
  • Professional development opportunities