Community Manager

Greenpark

Community Manager managing social media discussion threads for diamond lovers in the USA. Engaging with users and tracking community sentiment across various platforms.

Posted 7/5/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing social media communities and engagement, with strong written communication skills and a keen interest in diamonds and fine jewellery. Proficient in tracking metrics and reporting insights to inform content strategy.

Highest-signal resume keywords

Social Media ManagementCommunity EngagementWritten Communication SkillsMetric TrackingKnowledge of Diamonds and Fine Jewellery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Social Media ManagementCommunity ManagementEngagement Metrics TrackingReporting and Insights Capture

Soft Skills

AdaptabilityTime ManagementIndependent Work

Tools & Technologies

Meta Business SuiteSproutTikTok Comments

Industry Keywords

DiamondsFine JewelleryLuxury LifestyleSocial Media Platforms

About the role

Key responsibilities & impact

Monitor and manage social media discussion threads across platforms (Instagram, TikTok, Facebook, YouTube, Reddit etc.)
Engage with the community in an appropriate tone —answering questions and sparking deeper conversations.
Identify and respond to opportunities for deeper engagement (e.g., users asking for advice, clarification, or product information).
Flag trending topics, FAQs, or sensitive comments to the content teams.
Track engagement metrics and community sentiment to help inform content and strategy.
Stay up to date on diamond/ jewellery trends and relevant news to ensure timely and relevant responses.

Requirements

What you’ll need

Proven experience managing social media or online communities—either in-house, at an agency, or freelance.
Strong written communication skills with an adaptable, on-brand tone of voice.
Interest in (or knowledge of) diamonds, fine jewellery, or luxury lifestyle content.
Comfortable navigating social media platforms and tools (e.g., Meta Business Suite, TikTok comments, Sprout, or similar).
Ability to work independently, manage time efficiently, and meet deadlines.
Availability to monitor platforms and respond within agreed-upon windows (some evening or weekend flexibility may be needed).
Experience in rigorous reporting and capturing insights into project progress.

Benefits

Comp & perks

Positive impact for the people and brands we serve
Kindness and respect at the core