Grainger

Account Manager

• Assist Corporate Account or Key Account teams in project management, program execution and account activity support
• Meet with key customer contacts to review past activities, results, feedback and present planned activities
• Call on national accounts within chosen vertical markets to sell and implement national account programs
• Develop and implement sales plans for each account to maximize growth
• Support multiple projects concurrently and communicate plans to inside personnel
• Maintain high level of customer satisfaction and account records
• Communicate with Marketing regarding products, promotions, pricing, leads, and competitors
• Escalate major issues to upper management and participate in annual sales and expense budget development
• Monitor variances, report trends, and travel overnight ~20%

Key Account Manager I

Inside Sales

• Participate in a 4-week paid training program to learn essential selling skills.
• Hybrid work schedule permitting two remote workdays per week after training.
• Manage a book of 100+ mid-size customer accounts associated with 1-2 industries.
• Source and prioritize new sales opportunities through outbound phone calls and email.
• Meet daily outbound call expectations and monthly sales goals; grow revenue using Grainger products, services, and technology.
• Report to the Manager of Inside Sales; work in a team-oriented sales-center environment.
• Role includes uncapped commission opportunity and performance-based earnings.
• Start date for this position will be 2025-10-06.

Inside Sales Associate

• Participate in a 4-week paid training program to learn essential selling skills.
• Hybrid work schedule permitting two remote workdays per week after Academy training.
• Manage a book of business of 100+ mid-size customer accounts associated with 1-2 specific industries.
• Report to Manager of Inside Sales and meet performance expectations for daily outbound calls and monthly sales goals.
• Establish, cultivate and build relationships with Grainger customers in a team-oriented sales-center environment.
• Grow revenue using Grainger’s selling skills, services, product line, and technology tools; uncapped commission potential.
• Source and prioritize new sales opportunities through outbound phone calls and email.
• Adapt communication approach to customer needs and close sales opportunities.

Product Manager

• Partner with business and operational groups to define a vision for customer expected delivery that improves customer experience, drives revenue, and reduces costs.
• Collaborate with engineering, architecture, and UX to provide measurable results for customers and Grainger.
• Define API solutions that serve the needs of all customer order interfaces and are easy for developers to use and adopt.
• Frequently deliver valuable incremental improvements using modern software practices and technology.
• Ensure our systems are instrumented for customer insights to drive informed decision making throughout the organization.
• Use data science techniques to improve the precision and accuracy of our delivery time predictions so customers can better plan their operations.
• Work to improve the timeliness and communication of changes to expected delivery, proactively helping customers and reducing check calls.

Outside Sales

• Manage up to 11 outside Field Account Representatives within assigned geographic area
• Responsible for the financial performance of an approximate $20M–$25M geographic area and for hiring, managing, and developing direct reporting FARs
• Could lead a sales team that is remotely located
• Coach, counsel, and develop the sales team
• Plan, solve problems, and perform analysis
• Develop effective internal partner relationships and relationships with customers to achieve goals
• Review financial reporting to analyze needs, costs/budgets, and economic earnings

Field Sales Manager

Full-stack Engineer

The Pricing team creates the technology that supports Grainger’s pricing strategy. Providing the right product at the right price is core to Grainger’s growth objectives, both in terms of driving direct growth the pricing leverage, and in terms of supporting other growth drivers like marketing. The Pricing team is responsible for building and maintaining the applications and data that support deriving the right price for each product. Our vision : Pricing in the MRO (maintenance, repair, & operations) industry is extraordinarily complex, because of the many factors that must be considered. Setting a market relevant price requires clear understanding of product, customer, and competitor dynamics. Evolving the technology to support deriving the market relevant price requires constant iteration and collaboration with our business partners. We are a highly visible and important strategic team in our pricing strategy roadmap. You will report to the Manager, Product Engineering and will be based in Merchandise Mart office. Remote candidates will also be considered. You Will: Develop, test, and deploy high-quality web applications using React, Next.js for the front end, and Java or Kotlin for the back end. Build reusable and scalable components and libraries for future use. Understand trends and emerging technologies and evaluate the performance and applicability of potential tools for our requirements. Optimize applications for maximum speed, scalability, and reliability. Partner with stakeholders including data teams, design, product and executive teams and assisting them with software and data related technical issues. Write clean, maintainable, and efficient code following best practices and coding standards. Troubleshoot, debug, and optimize existing systems to improve performance. Integrate with RESTful APIs and third-party services. Work on and enhance the CI/CD pipelines. Pair program with developers daily to ensure better quality code, shared knowledge and increased resiliency of our applications.

Senior Software Engineer

• Grainger Pricing team builds technology and data to support pricing strategy across MRO and endless assortment businesses.
• Report to Manager, Product Engineering; based in Merchandise Mart office with remote candidates considered.
• Develop, test, and deploy high-quality web applications using React and Next.js for front end and Java or Kotlin for back end.
• Build reusable and scalable components and libraries for future use.
• Evaluate emerging technologies and tools for applicability to requirements.
• Optimize applications for maximum speed, scalability, and reliability.
• Partner with stakeholders including data teams, design, product and executive teams and assist with software and data-related technical issues.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Troubleshoot, debug, and optimize existing systems to improve performance.
• Integrate with RESTful APIs and third-party services.
• Work on and enhance CI/CD pipelines.
• Pair program with developers daily to ensure better quality code and shared knowledge.

Staff Software Engineer

• Determine and present the appropriate "Grainger Value Proposition" to each account and review how Grainger can add value and help with each account's purchasing needs.
• You Will: Create a territory plan that optimizes call routes, maximizes time in the field and ensure you are delivering a sales plan that meets performance targets.
• Maintain account and customer contact and record follow up details in Grainger's CRM.
• Take a proactive approach to increasing sales with each account while using a wide array of available communication channels in order maximize their purchasing with Grainger through all of Grainger's sales / service channels.
• Responsive to customers' real-time needs.
• Grow revenue to reported thresholds.
• Achieve or exceed shared metrics of daily calls, customer face time minutes.
• Report accurate information on overall results of customer interactions.
• Identify opportunities, negotiate sales; manage needs and cost requirements.
• Report to the Field Sales Manager.

Account Representative, Field Sales

• Senior Software Engineer at Grainger responsible for building, enhancing, and maintaining full-stack applications with emphasis on backend development and ML model integration.
• Develop, test, and deploy high-quality backend applications using Python (preferred) and/or JVM language(s).
• Write clean, maintainable code following best practices; troubleshoot and optimize systems.
• Integrate with RESTful APIs and third-party services; improve CI/CD pipelines; deploy ML models.
• Lead data management tasks including data warehouses/lakes; perform ETL; ensure data quality.
• Mentor interns and collaborate with data/ML, design, product, and executive teams.

Machine Learning Engineer

• Build self-service and automated components of the machine learning platform to enable the development, deployment, and monitoring of machine learning models.
• Design, monitor, and improve cloud infrastructure solutions that support applications executing at scale.
• Optimize infrastructure spend by conducting utilization reviews, forecasting capacity, and driving cost/performance trade-offs for training and inference.
• Architect multi-cluster/region topologies (e.g., with High Availability (HA), Disaster Recovery (DR), failover/federation, blue/green) for ML workloads and lead progressive delivery (canary, auto-rollback) patterns in CI/CD.
• Ensure a rigorous deployment process using DevOps (GitOps) standards and mentor users in software development best practices.
• Evolve CI/CD from repo-local workflows to reusable pipeline templates with quality/performance gates; standardize GitOps objects/guardrails (e.g., Argo CD Applications/Projects, policy-as-code).
• Define org-wide observability standards (logs/metrics/traces schemas, retention) for ML system and model reliability; drive adoption across teams and integrate with enterprise tools (Prometheus/Grafana + Splunk/Datadog).
• Collaborate with the SRE team to define and drive SRE standards for ML systems by setting and reviewing SLOs/error budgets, partnering on org-wide reliability scorecards and improvement plans, and scaling blameless RCA rituals.
• Institute compatibility and deprecation/versioning policies for clusters and runtimes; integrate enterprise SSO (Okta/AD) and define RBAC scopes across clusters / pipelines.
• Own multi-component roadmap initiatives that measurably move platform & reliability OKRs; communicate major changes and incidents to org-wide forums and host cross-team design sessions.
• Partner with teams across the business to enable reliable adoption of ML by hosting internal workshops, publishing playbooks/templates, and advising teams on adopting platform patterns safely.

Staff Software Engineer, Machine Learning Operations

Data Engineer

• Design, build, and maintain scalable, cloud-native data pipelines and ETL workflows using tools such as Apache Spark, AWS Glue, and Snowflake.
• Solution, develop, and rigorously test data products that support analytics, operational reporting, and real-time decision-making.
• Develop and deploy high-quality backend applications using Python, SQL, and Scala or other languages commonly used in data engineering environments.
• Build and maintain data platforms and structures such as data lakes, data warehouses, and APIs to support both real-time and batch use cases.
• Partner with cross-functional teams (data scientists, software engineers, product, operations, and design) to deliver data-driven business solutions.
• Build, optimize, and support CI/CD pipelines, infrastructure as code (IaC), and deployment automation using Docker, Kubernetes, GitHub Actions, or similar tools.
• Develop clean, maintainable, and well-documented code, following best practices in testing (TDD), version control, and observability.
• Ensure data quality and integrity through automated validation frameworks and modern monitoring practices.
• Mentor junior engineers and interns, particularly in areas such as data platform architecture, data product development, and engineering best practices.

Senior Data Engineer

Systems Engineer

• W.W. Grainger, Inc. is a broad line distributor serving customers with MRO products and solutions across North America, Japan and the United Kingdom.
• Business Systems Engineer role in Lake Forest, IL supporting ServiceNow integrations, ETL design, API development, and custom portal widgets.
• Collaborate on data source modelling, import workflows and asynchronous integrations to improve service delivery.
• Position may require up to 10% domestic travel and allows remote work from anywhere in the U.S.

Business Systems Engineer

• Recommend and implement data architecture and accessibility strategies to ensure scalability, reliability, and value creation.
• Collaborate with stakeholders to align enterprise and data architectures, maximizing the value of organizational data.
• Create and maintain logical data models and physical database designs for analytics ecosystems.
• Design and develop data warehouses and implement ETL (Extract, Transform, Load) processes.
• Build and maintain business intelligence (BI) solutions to support enterprise-wide decision-making.
• Establish and execute system performance assessments, recommending infrastructure improvements as needed.
• Develop standards, process flows, and tools for mapping data sources, documenting interfaces, and tracking data movement.
• Define governance practices and metadata standards to ensure accuracy, consistency, and reusability of enterprise data.
• Support integration of machine learning and big data technologies into infrastructure to drive innovation.

Data Analyst

• Develop models and code using programming languages like Python/Java to be used in production environment
• Analyze data using SQL for querying large datasets and leverage analytics tools to identify problems and implement solutions
• Build and validate advanced analytical and statistical models, using forecasting, optimization, and simulation techniques
• Own end-to-end delivery process that encompasses research, design, testing, scaling, and implementation of projects

Sr. Advanced Analytics Analyst - 323078

Security Engineer

• The OT Security Engineer focuses on the hands-on deployment, management, and continuous improvement of new systems and the OT security stack.
• This role secures Grainger’s OT systems by ensuring the proper deployment and function of security technologies, which may include firewalls, IDS, EDR, and vulnerability management.
• Deploy & Configure Security Tools: Deploy, configure, and optimize security technologies across all existing and new facilities.
• Tailor Security Configurations: Adapt security settings to meet the unique operational needs of Grainger’s OT systems while achieving defined security outcomes.
• Automation & Integration Runbooks: Develop automation scripts and author integration runbooks to ensure seamless and repeatable security tool implementations.
• System Troubleshooting: Quickly diagnose and resolve configuration or performance issues while ensuring minimal disruption to operations.
• Collaboration with Architecture: Translate strategic security designs into practical, secure implementations across the operational environment.

Senior Security Engineer - Operational Technology

Sales

• Develop and deliver engaging sales training programs targeted at enhancing sales techniques, product knowledge, and digital initiatives.
• Collaborate with Sales leadership and stakeholders from departments such as Marketing, Digital, Product Management, and Procurement to optimize the sales experience.
• Create, refine, and leverage content to build the skills and capabilities of Sales team members.
• Facilitate interactive sales development sessions in-person and virtually using sound instructional techniques.
• Monitor sales team performance metrics to evaluate training program ROI and adapt initiatives as needed.
• Provide observation, coaching, and feedback to sales team members to reinforce learning and enhance skills.
• Ensure learning transfer through follow-up activities and reinforcement strategies.
• Maintain and track program metrics to measure the effectiveness of training and program launches.
• Additional Responsibilities: Perform other related duties as assigned.

Sales Enablement Specialist

• Participate in a 4-week paid training program to learn essential selling skills.
• Serve as primary liaison between Grainger and Government customer accounts nationwide.
• Expand customer relationships, uncover needs and buying motives, identify solutions, and add value for profitable sales growth.
• Identify sales opportunities, negotiate to secure business, and sell the value of Grainger.
• Develop strategic account plans and manage resource investments.
• Review, understand and apply complex information; navigate organizations with multiple decision makers and partners.
• Communicate pricing offers, programs and broad product/service offerings.
• Grow market share and achieve financial plans within assigned territory.

Key Account Manager I

Inside Sales Associate

Inside Sales Associate

Product Manager

Field Sales Manager

Senior Software Engineer

Staff Software Engineer

Account Representative, Field Sales

Senior Software Engineer

Staff Software Engineer, Machine Learning Operations

Senior Data Engineer

Business Systems Engineer

Data Engineer

Sr. Advanced Analytics Analyst - 323078

Senior Security Engineer - Operational Technology

Sales Enablement Specialist

Account Relationship Manager