GOL Linhas Aéreas

Analyst

• Perform and review general accounting routines, including monthly and annual accounting closes;
• Prepare account reconciliations, variance analyses and results calculations, ensuring the integrity of financial information;
• Prepare and analyze financial statements, ensuring adherence to applicable accounting standards (CPC/IFRS);
• Act strategically to ensure compliance with corporate and accounting legislation, maintaining the quality and accuracy of records;
• Support and respond to internal and external audits;
• Identify inconsistencies, risks and opportunities to improve accounting processes and internal controls;
• Participate in accounting projects, supporting the planning, implementation and monitoring of initiatives;
• Maintain continuous interaction with areas such as Tax, Finance and Controllership.

Accounting Analyst – Senior

Product Manager

• Will be responsible for defining the vision, roadmap and execution of initiatives that ensure the excellence and competitiveness of the company’s digital presence.
• Define and communicate the Product Vision and the strategic roadmap for the portfolio of digital channels under your responsibility, ensuring alignment with company objectives.
• Manage the Product Backlog, prioritizing features, epics and user stories based on business value, development effort, performance data and customer feedback.
• Create, refine and elaborate User Stories (US) in a clear, concise and testable way.
• Participate in agile ceremonies (refinement, sprint planning, reviews).
• Lead product discovery and validation (Product Discovery).
• Ensure excellence in User Experience (UX/UI).
• Collaborate and negotiate with stakeholders across various areas (Marketing, Sales, Operations, IT).
• Monitor and analyze performance metrics (KPIs).

Product Owner – Senior Digital Channels Analyst

• Support the process of receiving and returning engines for aircraft and spare engines in the fleet
• Prepare and analyze technical documentation for engines being received and returned
• Prepare status reports for AD (Airworthiness Directives), SB (Service Bulletins), LLP (Life-Limited Parts), OCCM (On-Condition Parts), LDND (Last Done / Next Due) and other items to support engines being received and returned
• Participate in physical inspections and maintenance actions for engines being received and returned
• Interact with partner areas (Planning, Maintenance, Procurement, Engine Shop, Commercial and related teams) to ensure smooth engine receipt and return processes
• Analyze leasing contracts and participate in technical discussions with lessors
• Communicate with lessors regarding engine movements
• Interact with consulting firms, service providers and engine maintenance shops
• Participate in the preparation of technical and financial analyses for engines undergoing maintenance and for strategic projects within the area
• Participate in engine maintenance governance
• Participate in the review of contracts that involve engines being received and returned
• Respond to technical requests from aircraft and engine lessors for engines in operation or already returned
• Update data in systems and tools
• Respond to internal and external audits
• Support the area with aircraft and engine data for studies
• Compile status reports for engine receipt and return projects
• Monitor and follow up on delays in deliveries of new engines
• Support lessor inspections of aircraft and engines conducted periodically during the lease period
• Prepare agendas and minutes for recurring or ad hoc meetings
• Perform administrative tasks for the area
• Develop and improve tools, processes and procedures
• Book flights and hotel accommodations for third parties
• Identify and report hazards in operations
• Manage safety risks and threats in accordance with acceptable levels
• Ensure operations are conducted in accordance with the conditions and limitations of certificates issued by authorities and in compliance with company regulations and standards.

Engine Receipt and Return Analyst III

Business Intelligence Developer

• Demonstrate proficiency working with large datasets and be comfortable using SQL daily to transform disparate data into actionable information.
• Assist in creating and maintaining reports and dashboards in Power BI, following performance and governance best practices.
• Work closely with business teams to understand analytical requirements and support the development of BI solutions.
• Monitor the performance of reports and data-loading processes, helping identify issues and opportunities for improvement.
• Stay up to date with emerging BI trends and technologies and propose new solutions that can add business value.
• Provide support to users and internal stakeholders on the use of reports and BI tools.

Junior BI Analyst

Engineer

• Provide technical support to Engineering, Planning, Operations and Supply areas on matters related to engine condition, performance and technical risks.
• Perform technical analyses of risks involving unscheduled removals, accelerated degradation and operational impacts.
• Ensure technical analyses and projections are aligned with manufacturers' requirements, ADs, SBs and applicable regulations.
• Propose analytical improvements, automations and data-driven approaches to increase the technical predictability of engine planning.
• Share technical knowledge and support the development of analysts through technical guidance.
• Contribute technically to the identification of operational risks related to engine condition and failure trends.

Engine Planning Engineer

Marketing

• Ensure the reliability, accuracy and consistency of data across both platforms;
• Monitor and analyze user behavior using Google Analytics, Amplitude, SimilarWeb and other analytics tools;
• Conduct in-depth analyses focused on user experience (UX), identifying bottlenecks, opportunities and improvements in the digital journey;
• Be responsible for creating A/B tests together with the UX team to ensure an improved user journey and experience;
• Collaborate with product, marketing and design teams to implement data-driven improvements;
• Keep up to date with market updates, tools and best practices in digital measurement;
• Track performance metrics and recommend strategies to optimize conversion and engagement.

Marketing Analyst III – Data Analysis, Campaigns

SEO Marketing

• Responsável por liderar estrategicamente as iniciativas de SEO, garantindo crescimento sustentável de tráfego orgânico, performance nos mecanismos de busca, geração de leads qualificados e fortalecimento da presença digital da marca, atuando de forma analítica, técnica e estratégica.
• Planejar, executar e otimizar a estratégia de SEO on-page, off-page e técnico;
• Conduzir auditorias completas de sites, identificando oportunidades, erros técnicos e melhorias de performance;
• Definir e monitorar palavras-chave estratégicas alinhadas aos objetivos de negócio;
• Liderar estratégias de conteúdo orientadas a SEO junto aos times de conteúdo, UX e produto;
• Gerenciar estratégias de link building e autoridade de domínio;
• Analisar dados de tráfego orgânico, conversão, comportamento do usuário e funil;
• Acompanhar atualizações de algoritmos dos buscadores e adaptar a estratégia continuamente;
• Criar relatórios gerenciais com indicadores, insights e recomendações estratégicas;
• Atuar como referência técnica para analistas juniores e plenos;
• Interfaces constantes com times de tecnologia, mídia, branding e produto.

Analista de Marketing III – Análise de Dados, SEO

• Demonstrate proficiency working with large datasets and be comfortable using SQL daily to turn dispersed data into information;
• Assist in creating and maintaining reports and dashboards in Power BI, following performance and governance best practices;
• Collaborate with business teams to understand analytical requests and support the development of BI solutions;
• Monitor report performance and data loading processes, helping identify issues and opportunities for improvement;
• Stay up to date with emerging BI trends and technologies and propose new solutions that add value to the business;
• Provide support to internal users and clients in the use of reports and BI tools;

BI Analyst I

Data Engineer

• Data Architecture and Orchestration: Design and implement complex data architectures (Medallion Architecture, Data Mesh, or Hub-and-Spoke), ensuring versioning and integrity of critical pipelines with LakeFlow, Delta Lake, and PySpark.
• Operational Excellence and FinOps: Lead cost and performance optimization at global scale on Azure. Analyze complex execution plans, manage cluster lifecycle, and define efficiency standards for the team.
• Governance and Security as Code: Establish and maintain governance models via Unity Catalog. Implement data quality frameworks (Great Expectations, checksums) and advanced monitoring that anticipate business-impacting failures.
• Technical Leadership and Mentorship: Define development standards (Clean Code, Design Patterns), conduct critical code reviews, and raise the technical bar for mid-level and junior engineers.
• Integration and Stakeholder Management: Collaborate with system architects and product owners to align data availability with the product roadmap. Integrate complex sources (SAP, mainframe, third-party APIs) securely and with high performance.

Data Engineer III

• Lead technical activities related to SAP FI (AR, AP, GL, AA), guiding the team and ensuring adherence to best practices.
• Map and design financial processes (AS-IS / TO-BE), gather requirements and translate them into functional specifications.
• Identify process and system gaps, propose alternatives and drive action plans with prioritization and alignment with stakeholders.
• Collaborate with partner areas (Finance, Controllership, Tax and IT) to ensure alignment and governance of decisions.
• Support integrations and dependencies with related modules (CO, RE, TRM as a differential) and with satellite systems when applicable.
• Participate in implementation and evolution projects, including testing (unit/integrated/UAT), cutover, stabilization and management of critical incidents.
• Produce and maintain documentation (processes, specifications, test plans, evidence) and support training and knowledge transfer.

SAP Specialist, FI

Project Manager

• Support the management and monitoring of data projects, ensuring alignment between teams and a focus on delivering value;
• Understand business requests and translate them into clear, objective, and well-structured user stories for the development team;
• Prioritize and organize the product backlog, ensuring alignment with strategic objectives;
• Analyze the impact of scope changes, contributing to decision-making with a product and project perspective;
• Actively participate in agile ceremonies and rituals (planning, review, retrospective, refinement, etc.), promoting collaboration and continuous improvement;
• Validate deliveries with the team, ensuring compliance with acceptance criteria and business expectations;
• Work in synergy with various stakeholders, promoting alignment, clear communication, and a results-oriented approach.

IT Project Analyst I

Backend Engineer

• Support the team in developing data applications and automations, performing technical tasks under supervision and using AI tools to accelerate learning and delivery.
• Code front-end components (React) and back-end endpoints (FastAPI) for small to medium tasks, following team standards.
• Actively use LLMs and prompt engineering techniques to solve logic problems, debug code and learn new libraries.
• Perform bug fixes, write simple unit tests and ensure technical documentation is always up to date.
• Assist in implementing automations using the Antigravity and Kiro ecosystems, under the guidance of Senior and Mid-level developers.
• Actively participate in ceremonies (daily stand-ups, planning meetings) and be open to receiving feedback in code reviews.

Python Developer – Junior

Customer Support

• Supervise front- and back-office teams, ensuring the efficient execution of daily activities;
• Monitor performance indicators and propose improvements to optimize internal processes;
• Ensure quality and accuracy of customer satisfaction across multiple channels, reducing errors and callbacks;
• Develop and/or implement workflows and policies to drive productivity and compliance;
• Oversee and align requests with other company departments, ensuring agile and effective service;
• Identify opportunities for automation and digitization of processes to improve operational efficiency and customer satisfaction;
• Monitor and ensure high team performance by providing feedback, managing employee engagement initiatives, and promoting professional development;
• Ensure compliance with deadlines and SLAs agreed with internal and external clients;
• Handle customer issues and conflict resolution, ensuring a collaborative and productive work environment;
• Demonstrate a sense of urgency when handling customer complaints and requests;
• Analytical mindset focused on high operational performance and root-cause analysis.

Customer Service Supervisor

Customer Success Manager

• Mensurar a performance de réguas e campanhas conectando diversos canais de interações;
• Criar e implantar metodologias de apuração de CRM;
• Criar estratégias, estudos e hipóteses para melhorar as métricas de negócio;
• Realizar análises complexas em grandes bancos de dados;
• Construir business cases robustos para iniciativas de go-to-market (GTM), projetando impacto em métricas como LTV, CAC e P&L;
• Analisar o P&L da área, gerenciando por cohorts, performance de canais e identificando novas alavancas de crescimento e monetização;
• Comunicar insights e resultados de maneira clara e objetiva para diferentes públicos, influenciando decisões estratégicas;
• Desenhar e analisar Testes A/B e outras metodologias de experimentação para otimizar a performance de produtos e campanhas.

Analista de CRM III – Mensuração

Software Engineer

• Develop and implement agile solutions to meet mandates, reduce AOS, and improve aircraft performance, customer experience, and operational reliability.
• Propose foundational solutions that strengthen more analytical decision-making processes through data integration, metrics and technical expertise.
• Validate aircraft groundings for maintenance and define investigations to be conducted by line and hangar maintenance technicians.
• Issue technical advisories for GOL’s internal audience.
• Assist in the development of major aircraft modifications (STC/CST), in partnership with suppliers.
• Monitor correct execution and propose improvements in the application of modifications and repairs on-site.
• Prepare monitoring metrics for systems and components to increase fleet reliability and reduce maintenance-related unavailability.
• Analyze failures and propose fleet-level mitigation solutions using data from MOQA reports, AHM, maintenance data collection tasks, AMOS workflow, duct pressure spreadsheets, fluid consumption logs, analysis of recurring items, among others.
• Provide support in implementing new projects focused on reliability, modernization and cost reduction.
• Participate in internal forums to discuss and develop process improvements (tactical level), acting as the Engineering technical representative, issuing opinions and assigning tasks to other team members.
• Provide technical support to internal customers (GOL) by consulting maintenance manuals, component manuals and applicable regulations with a focus on returning the aircraft to service.
• Analyze and issue technical opinions of low and medium complexity based on technical data issued by regulatory agencies and manufacturers of products and parts operated by GOL.
• Prepare and update technical documents of low and medium complexity, ensuring compliance with technical data issued by regulatory agencies and manufacturers.
• Search for alternative materials and equivalent tools listed in technical manuals.
• Support the development of alternative materials and equivalent tools not listed in technical manuals.
• Register materials originating from projects, risk analyses and technical documents.
• Develop improvements to the processes and/or products of the Maintenance Technical Directorate based on reliability data, operational safety (safety), difficulty-in-service reports, safety actions, aeronautical authorities and the Continuous Analysis and Supervision System (SASC).
• Prepare management reports of technical, safety, financial and customer experience nature for the Maintenance Technical Directorate.
• Develop procedures and normative instructions.
• Perform follow-up, budgeting, warranty claims and definition of workscope for repairs of major assemblies such as the APU (Auxiliary Power Unit) and Landing Gear, as well as schedule their replacements.
• Request warranties related to the application of SB, SL, consumables and aircraft under warranty.
• Analyze, on demand, repair documentation issued by component repair shops.
• Insert tasks, intervals and applicability for control and management of activities in the Aircraft Maintenance Program.
• Develop information tools, algorithms, dashboards and queries to monitor and improve business performance, staying current on analytics, artificial intelligence and big data technologies.
• Identify and report hazards in operations.
• Know and comply with GOL’s Environmental Policy (PO-DI4002-001) and the guidelines of the Environmental Management System Manual (MSGA), as per PR-DI4002-001, as well as environmental legislation applicable to their activities.