GM Financial

Account Manager

• Work on a team with other Protection Account Managers and gain experience in real-world hands-on job-shadowing assessments
• Receive F&I product, system, process and presentation skills training to prepare you for the consultative sales field assignment
• Develop strong personal networks of business professionals within GM Financial and the automotive industry
• Perform in-dealership one-on-one training, demonstrations, and live modeling to drive effectiveness, compliance, profitability and customer satisfaction
• Strengthen dealership performance by delivering targeted guidance on core skills, including Sales-to-F&I turnover, customer interviewing and closing techniques
• Leverage reporting tools and dealer-facing systems to interpret data, identify performance opportunities and take appropriate action to improve results
• Partner with the Strategic Development Manager (SDM) support team to maximize dealer performance, providing upfront expectations and ongoing communication
• Participate in new account acquisition process activities
• Communicate updates and opportunities via the internal CRM system and to Regional Sales Manager
• Resolve dealership operational issues while identifying and addressing elevated risk to GM Financial

Protection Account Manager – Strategic Sales

Support Engineer

• The Sr Treasury System Support Analyst – Global Finance is responsible for providing analytical support for the business areas assigned to them.
• This includes, but is not limited to, analysis, design, project estimation, as well as product support and systems administration.
• The Sr Treasury System Support Analyst often functions as the IT Partner or Vendor liaison on major, large-scale projects and provides guidance and mentoring to entry-level team members.
• Plan, organize and direct the implementation and/or development of Treasury projects related to cash flow, borrowings, debt and capital management.
• Work with the business to support all functions of securitization and bank reconciliation tools and systems.
• Coordinate testing including developing test scripts, reviewing documentation and test results and communicating any issues to management, developers and business analysts.
• Interface with customers to provide issue resolution for products and processes.
• Administer the configuration and set-up of business applications software.
• Communicate with management and business partners on business systems and project status.
• Review, analyze, and gather customer requirements and recommend innovative system solutions to appropriate management.
• Work closely with internal business units to facilitate project completion.
• Provide technical advice and counseling to both project managers and technical staff on in-house business systems, proposed business systems and systems utilities.
• Provide business rules interpretation for functional and technical specifications, system designs and documentation for business solutions.
• Interface with software vendors and suppliers in support of business applications software. Provide direction and mentoring to entry-level analysts.

Senior Treasury System Support Analyst – Global Finance

Product Manager

• Lead the vision, strategic priorities, feature roadmap, and execution planning of our products
• Responsible for the development and execution of a roadmap that achieves outcomes aligned with our organization
• Establish and nurture relationships with key stakeholders and other influencers
• Lead and nurture a team of direct and/or indirect team members

Senior Product Manager – Insurance

Analyst

• Analyze credit data to determine the degree of risk involved in extending credit
• Make decisions to approve or deny the extension of credit within set credit authority established by senior management and State/Federal laws
• Develop sufficient dealer relationships that ensure volume objectives and credit quality
• Capture automotive finance contracts that meet GM Financial profitability criteria for pricing and performance
• Ensure compliance with applicable policies and procedures
• Ensure branch office cooperation with other departments to maximize efficiency within the company
• Ensure all queues are worked to acceptable service levels
• Perform outbound telemarketing calls to the dealer customer
• Conduct joint dealer calls with Dealer Account Representative (DAR) on an as needed basis
• Ensure proper documentation is received on all deals

Senior Credit Analyst

Insurance

• Provides multi-channel claims service by virtually adjusting low to moderately complex auto damage claims
• Creating and reviewing estimates and documentation
• Clearly documenting decisions
• Partnering with vendors and internal stakeholders to ensure compliant, timely claim resolution
• Supporting business goals and surge demands
• Investigating, evaluating, negotiating, and adjusting vehicle damages
• Managing, coordinating, and making critical decisions regarding the repair process for customers
• Working closely with auto body shops and other stakeholders to negotiate repair pricing
• Conducting damage verification to determine what damage is related to specific loss as well as evaluating and settling total loss claims

Auto Physical Damage Appraiser

• Analyze credit data to determine the degree of risk involved in extending credit; Make decisions to approve or deny the extension of credit within set credit authority established by senior management and State/Federal laws
• Develop sufficient dealer relationships that ensure volume objectives and credit quality
• Capture automotive finance contracts that meet GM Financial profitability criteria for pricing and performance
• Ensure compliance with applicable policies and procedures
• Ensure branch office cooperation with other departments to maximize efficiency within the company
• Ensure all queues are worked to acceptable service levels
• Conduct joint dealer calls with Dealer Account Representative (DAR) on an as needed basis
• Perform outbound telemarketing calls to the dealer customer
• Ensure proper documentation is received on all deals

Credit Analyst

• Drive excellence in claims handling through data analysis, file audits, and quality reviews
• Partner with claims leadership to identify trends, ensure regulatory compliance, and implement best practices
• Focus on developing dashboards, audit processes, and improvement plans that enhance claim outcomes, service quality, and continuous improvement across the organization

Claims Quality Improvement Analyst

Data Engineer

• Work internal business partners to identify, capture, collect, and format data from the external sources, internal systems and the data warehouse to extract features of interest
• Contribute to the evaluation, research, experimentation efforts with batch and streaming data engineering technologies in a lab to keep pace with industry innovation
• Work with data engineering related groups to inform on and showcase capabilities of emerging technologies and to enable the adoption of these new technologies and associated techniques
• Coordinate with Privacy Compliance to ensure proper data collection and handling
• Create and implement business rules and functional enhancements for data schemas and processes
• Perform data load monitoring and resolution
• Work with internal business clients to problem solve data availability and activation issues

Financial Planning and Analysis

• Manage the Bank’s financial reporting, internal controls and Regulation W compliance.
• Develop and maintain policies and procedures that describe the Bank’s practices for liquidity management, stress testing and capital planning.
• Plan for and manage the Bank’s capital levels and ratios within capital limits, perform capital and interest rate risk stress testing, and develop and maintain the Bank’s funding plan and Contingency Funding Plan.
• Closely monitor economic conditions and all financial performance metrics, including cash flow, income and expense, budget variance analysis, asset mix and quality, funding requirements, liquidity, capital levels and other key ratios.
• Coordinate with other Bank functions to develop and execute the Bank’s strategic plans, be responsible for interpretation of financial results, and develop financial strategy to achieve operating objectives.
• Prepare monthly financial packages for the Board.
• Review and approve major capital expenditure requests and respond to finance-related questions from regulatory authorities, internal auditors and ratings agencies.
• Oversee the preparation and filing of Bank Call Reports.
• Responsible for the treasury function and its operation and serve as the Bank’s initial Treasurer.

SVP, Chief Financial Officer

• Design and build scalable data pipelines and workflows on Azure Databricks, leveraging Delta Lake, Unity Catalog, and Medallion (Bronze/Silver/Gold) Lakehouse architecture.
• Lead end-to-end migration of legacy SAS analytical workloads to Databricks/PySpark, including SAS macro translation, data validation, and output reconciliation.
• Drive migration of Oracle databases and stored procedures to Azure-native services (Azure SQL, Synapse Analytics, or Delta Lake), ensuring data fidelity and business continuity.
• Architect and implement ELT/ETL frameworks supporting batch and near-real-time data ingestion from diverse financial source systems.
• Design dimensional models, data vault patterns, and lakehouse table structures optimized for financial analytical and regulatory reporting workloads.
• Build and maintain data pipelines that power AI/ML models, including feature engineering, training data preparation, and inference feeds using Databricks MLflow and Feature Store.
• Implement LLM and RAG (Retrieval-Augmented Generation) pipeline patterns for internal analytics and tooling where applicable.
• Design and consume REST APIs for data ingestion, orchestration, and data product exposure; build integrations with third-party financial data providers.
• Implement event-driven and streaming data patterns using Azure Event Hubs, Service Bus, and Kafka.
• Enforce data governance policies in Unity Catalog: column-level security, row-level filtering, PII masking, and audit logging.
• Implement data quality frameworks with automated alerting and lineage tracking.
• Ensure all data solutions comply with applicable financial regulations: SOX, BCBS 239, GDPR/CCPA, CCAR, DFAST, Basel III/IV.
• Apply data security controls including encryption, Azure Key Vault management, Private Endpoints, VNet integration, and Managed Identity.
• Define engineering standards and best practices; lead code reviews and technical design sessions.
• Mentor junior and mid-level engineers through pairing, reviews, and knowledge sharing.
• Produce technical documentation including design docs, runbooks, and Architecture Decision Records (ADRs).

Data Engineer III – Data & AI Enablement

Architect

• Define high level capability model of a loan servicing platform, including criteria for architecture assessment of a servicing product
• Help with assessment and selection of servicing platform
• Define and maintain the target state architecture for the consumer loan servicing platform, including UI, business services, and core servicing components.
• Lead design and implementation of cloud-native architecture leveraging modern frameworks and microservices.
• Drive development of a core servicing platform that serves as the system of record for accounts, contracts, and financials.
• Ensure compliance with regulatory, audit, and security standards.
• Develop integration patterns for third-party systems (payment gateways, CRM, analytics) using APIs and adapter frameworks.
• Promote reusable services and enforce API governance standards.
• Support digital transformation initiatives by introducing automation, self-service capabilities, and advanced analytics.
• Champion process improvement methodologies (Lean, Six Sigma) to enhance operational efficiency.
• Collaborate with business leaders to align technical strategies with organizational goals.
• Act as a technology ambassador, representing the organization in external forums and maintaining strong industry networks.
• Work with cross-functional teams, including product, engineering, and operations, to define and execute the technical roadmap for our core platforms.
• Provide technical leadership and mentorship to junior architects and developers, fostering a culture of innovation and continuous improvement.
• Stay current with emerging trends and technologies in the consumer loan AI and cloud architecture space, evaluating their potential impact on our platforms
• Ensure that all solutions align with the company’s strategic goals and meet the needs of our customers.
• Lead projects and initiatives through technical expertise

Senior Technical Principal Architect – Loan Servicing

Full-stack Engineer

• As a Software Developer at GM Financial you will be fueled by all areas of technology including: multiple domains, AI technology, new tools and coding languages. This role provides you the opportunity to hit the road with the best of your abilities and turn the corner of your new career.
• Utilizing C# and Microsoft Azure Cloud throughout our technology.
• Partners with team members to increase software skills, system understanding, and design thinking to create high performing teams
• Embeds in teams or engages across teams to accomplish business objectives using the intentional architecture
• Influences and collaborates with other towers and shared services within GM Financial and works directly with external vendors to achieve business results
• Researches and champions the implementation of new tools and approaches that benefit the organization
• The Lead understands cloud technologies and how best to employ them; and assists other team members to speed the implementation
• Champions Agile and DevOps to continuously improve product quality, time to market, and team member happiness
• Invests in automated testing and automated pipelines to deploy constantly (multiple times per sprint)
• Maintains a production-first mindset focused on scale, uptime, and the team’s ability to rapidly triage/resolve production issues
• Promotes modern software development patterns and practices that promote simplicity, understanding, reuse, and security
• In partnership with product management and solutions architect, helps to maintain a technical backlog for the agile team
• Serve as a subject matter expert on core systems, providing guidance to other team members in their maintenance and support

Lead Software Development Engineer

Data Scientist

• Develop and deploy predictive, prescriptive, and statistical models that support marketing effectiveness and claims optimization for GM Protection.
• Analyze complex datasets and apply advanced AI/ML methods—including forecasting, optimization, NLP, and LLMs—to deliver actionable insights and improve portfolio performance.
• Collaborate with cross‑functional teams to translate analytical findings into business strategies.
• Serve as a subject matter expert in quantitative methods and modern data tools.
• Mentor junior data scientists, conduct research projects, and communicate results and recommendations to leadership.

Senior Data Scientist - GM Protection

• The GM Financial Commercial Vehicle Account Manager is responsible for service and support of all GM franchised dealers and Commercial Vehicle Lending (CVL) products.
• This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and GM Financial.
• This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to GM Financial CVL's established credit risk and profitability models.
• Demonstrate the value proposition of GM Financial to assist the dealer to sell incremental new and used commercial vehicles.
• Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives.
• Support, market, and be subject matter experts in all GM Financial CVL products.
• Maintain effective communication with dealers, internal partners, and factory counterparts.
• Participate in end-user joint contacts with dealership and/or factory representatives.
• Develop business plans to align with corporate goals.
• Attend all pertinent industry events and trade shows.
• Achieve Field Commercial DRM key performance criteria.
• Analyze dealer-specific data using reporting tools and take appropriate action.
• Assist in any funding issues that arise and be responsible for collection of monies owed to GM Financial.
• B2B Sales Presentations

Commercial Vehicle Account Manager

Systems Engineer

• Architect and govern enterprise-scale Microsoft 365 solutions across Azure, SharePoint Online, Teams, OneDrive, Entra ID, Power Platform, Copilot Studio, and Nintex
• Work closely with business stakeholders to understand requirements and translate them into technical specifications
• Partner with IT and other external workgroups for the integration of applications that support M365 solutions
• Own technical standards, governance models, and reference architectures
• Design and maintain advanced PowerShell automation and ALM frameworks
• Lead complex Power Platform and Copilot Studio solution implementations
• Expertise in creating Canvas Apps, Model-Driven Apps, and working with Dataverse, SharePoint, Power Automate, Copilot Studio, Nintex automation cloud, and Nintex forms
• Serve as highest-level escalation point for complex platform issues
• Provide direction to and mentor team members
• Continued self-led training on upcoming trends and changes pertaining to M365 products
• Partner with security, architecture, and enterprise platform teams
• Adhere to best practices in coding, testing, and deployment
• Available for On-Call and after-hour tasks