GM Financial

Engineer

• Collaborate with internal stakeholders across operations, marketing, legal, cybersecurity, data governance and privacy teams to implement privacy best practices in projects and decisions, and ensure solutions include necessary privacy components.
• Serve as a subject matter expert on privacy engineering and communicate privacy solutions to non-technical stakeholders.
• Develop privacy controls and features, including policies and standard, as required by privacy laws and regulations.
• Manage multiple privacy projects simultaneously with urgency.
• Conduct operational deep dives on privacy-related processes and systems autonomously and engineer scalable solutions.

Privacy Engineer

Principal

• Influence projects and initiatives through technical expertise
• Become a trusted and valued partner of department and business leaders by providing subject matter expertise, guidance and support
• Drive technical thought-leadership, acting as a change agent and advocate for new methodologies that enable higher levels of business agility and operational excellence
• Understand, communicate and commit to the team's vision, goals and strategies, translating vision to solutions while balancing risk, investment needs and fit for purpose
• Foster open communication that welcomes information sharing, seeks input from others and values diverse viewpoints
• Maintain a strong internal network by working across the business segment to foster a culture of trust, inclusion, engagement and integrity
• Help to drive cross-team solutions, anticipating and addressing problems ahead of the need by acting as a key influencer in assigned oversight areas

Technical Principal

Claims Specialist

• Provides first notice of loss support and claim creation for Auto Claims
• Investigates to uncover the Auto claim customers' needs and manages the customer experience from Auto claim intake to the assignment of the claim
• Answers incoming calls and emails from customers or other parties involved in claims; provides timely and correct product and service information
• Assists customers by completing the first notice of loss process, directing calls, or initiating tools to assist the progression of the claim
• Ensures accuracy of first notice of loss entry
• Obtains and inputs information relating to accidents for new claim creation
• Assists with starting the claims process by initiating method of vehicle inspection, rental car set up, etc.
• Provides excellent customer service at all times
• Seeks guidance from team members to resolve issues and identify appropriate issues for escalation
• Contributes to business goals, performance metrics, and effectively uses tools & technology
• Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated catastrophic events

Claims FNOL Representative II

Data Analyst

• Lead the cloud data architecture team and scale the Data & Analytics organization globally
• Partner with business stakeholders to capture data, analytics, AI/ML, and GenAI requirements
• Design, develop, and deploy Enterprise Cloud Data and AI solutions
• Integrate data from disparate sources across cloud, hybrid, and multi-cloud environments
• Deploy compliant infrastructure and support cloud resources (SRE)
• Ensure cloud, data, ML, and AI platforms are scalable, secure, cost-optimized (FinOps), and compliant
• Drive planning and execution while collaborating across cross-functional teams to deliver mission-critical outcomes
• Build strong partnerships with cloud data architects, cloud platform teams, engineering teams, and vendors to scale global data and AI architecture and capabilities across the enterprise

AVP Cloud Data Analytics Architecture

• Support the development and execution of GM Financial’s global privacy program by helping ensure compliance with privacy requirements
• Coordinate cross-functional initiatives and protecting personal and company data
• Collaborate with business partners across the organization to manage privacy assessments, support privacy processes, and drive continuous improvement of privacy governance practices
• Assist in continued organization and coordination of organizational privacy processes and efforts (Global)
• Assist in development and maintenance of a comprehensive privacy program which minimizes risk and maintains the confidentiality of personal information of consumers and employees and other applicable company data
• Coordinate with GMF business groups and internal shared services (e.g., Cybersecurity, Compliance, IT, Purchasing Data Governance, Legal, Digital)
• Support the intake, review, and completion of Privacy Impact Assessments submitted through OneTrust
• Assist in managing customer privacy notice revisions, cookie banners, and processes
• Provide ad hoc support to Data Privacy Managers and other stakeholders as necessary

Data Privacy Analyst

Advisor

• Participate in the development and execution of comprehensive sourcing strategies and conduct candidate sourcing for assigned roles in functional area by leveraging multiple sourcing channels to identify and attract top talent.
• Proactively search for, identify, network with and directly contact active and passive job seekers, both internally and externally, for vacancies. Sourcing the best candidates using a variety of channels that are aligned to and effectively communicate.
• Meet defined Talent Acquisition metrics for quality, cost, cycle time, diversity and compliance/risk all while providing a world class recruitment experience for candidates and business partners throughout the hiring process.
• Participation in special projects to enhance and improve the Recruiting department’s functions.
• With minimal guidance, extend employment offers with candidates and complete the pre-employment process according to the recruiting guidelines.

Talent Advisor II

Vice President

• Manage the strategy for entire delivery from strategic planning to tactical activities
• Connect strategic priorities, product strategy and planning, technical debt management, and human capital planning
• Establish and continuously improve guidance, standards, and best practices for delivery practices, including Agile ways of working, flow management, estimation approaches, capacity planning approaches, release management approaches, delivery health, continuous improvement, and delivery metrics (including Flow Metrics and DORA)
• Develop and implement a strategic plan for Agile delivery transformation
• Operationalize all OKRs and delivery metrics for the organization
• Lead, coach, and develop teams in strengthening delivery practices, and driving continuous improvements
• Build Agile Lead capability through coaching, mentoring, training, communities of practice, and continuous learning
• Analyze problems and opportunities using quantitative and qualitative insights
• Use innovation methods and cross-functional expertise to generate practical solutions
• Test new ways of working and scale promising ideas that improve outcomes
• Drive our Artificial Intelligence (AI) SLDC capabilities
• Coach, mentor and assist team members to establish a consistent level of quality, practices, accuracy, compliance to departmental standards, regulations, and internal controls
• Partner with Product Management and Engineering leaders to align on delivery ways of working, clarify roles and responsibilities, and resolve organizational impediments impacting Product Team effectiveness
• Work in close coloration with Product Operations to execute against the Product Practices roadmap

AVP, IT Delivery Transformation

Threat Intelligence Specialist

• Identify, analyze, and mitigate emerging auto insurance fraud trends
• Leverage advanced analytics, predictive modeling, AI tools, and investigative techniques
• Partner with cross-functional teams to develop monitoring systems and optimize fraud detection models
• Support investigations and deliver actionable insights to improve operational effectiveness

Fraud Intelligence Analyst II

Product Manager

• Prepare well-structured backlog items in advance of team refinement sessions
• Write clear and complete acceptance criteria that cover core scenarios and key variations
• Break down high-level ideas into logical, incremental work that can be delivered iteratively
• Identify missing requirements, assumptions, and gaps early in the delivery process
• Maintain backlog readiness to support sprint cycles and PI planning activities
• Coordinate and track cross-team dependencies and follow through on blockers to resolution
• Collaborate with engineering, architecture, internal GM Financial teams, and external partners to ensure requirements are complete and actionable
• Ensure backlog items accurately reflect business workflows, data requirements, and system interactions
• Apply AI tools to accelerate backlog preparation, improve requirement quality, and expand scenario coverage

Product Manager II

Business Analyst

• Support the development and optimization of General Motors Insurance operations by analyzing business needs
• Define objectives, conduct gap and ROI analyses, and gather requirements
• Collaborate with stakeholders to improve claims processes and workflows
• Contribute to solution design and proactively identify and manage business risks
• Create and edit claims workflows and processes

Senior Claims Business Analyst – Insurance

Financial Planning and Analysis

• Manage daily cash positioning, liquidity management, and short-term forecasting to ensure adequate funding for operational and strategic needs.
• Oversee the accurate and timely execution of treasury transactions, ensuring service levels, control effectiveness, and risk mitigation across teams and processes
• Monitor and reconcile bank accounts to ensure accuracy, completeness, and account integrity standards across Treasury Operations.
• Maintain compliance with regulatory requirements and internal policies related to treasury, liquidity, capital, and risk management.
• Direct strategic bank relationship activities, including account management, signatory governance, bank services, and ongoing communication with financial institutions.
• Perform analysis of bank fees and services to optimize cost efficiency and effectiveness.
• Provide analysis and recommendations that inform liquidity, cash utilization and treasury related strategic decisions.
• Assist in implementing new banking services, systems, and operational enhancements that affect multiple workstreams.
• Develop, maintain, and enhance treasury procedures and internal controls.
• Drive treasury transformation initiatives that improve efficiency, automation, scalability, and control effectiveness across multiple operational areas.
• Support internal and external audits by providing documentation and ensuring adherence to established controls.
• Collaborate with senior leadership on improvement opportunities that directly impact Treasury Operations and dependent business areas.

AVP Treasury Operations

Network Engineer

• Assist in the day-to-day tasks critical to the team's success
• Responsible for the architecture and engineering design of Global Enterprise Network in Software Defined Networking, Core Routing, Automation and Security
• Function in an indirect leader position providing guidance, project management, direction, and training to less experienced engineers
• Establish themselves as the go-to person for all escalation issues within their team
• Responsible for all Tier III support escalations from Operations and Engineering teams
• Focus on sustainability and improvement of processes, along with task automation to improve process efficiency
• Follow GM Financial established change procedures to implement network enhancements and maintenance including after-hours work
• Research and assess new technologies in Software Defined Networking, Core Routing, Automation and Security to ensure Architecture is current
• Recommend and design solutions that integrate into existing infrastructure
• Pioneer automation initiatives to provide self-service workflows and automated deployments utilizing tools like Terraform, Ansible, and YAML
• Evaluate, review and implement recommendations for improvements to existing network procedures and documentation
• Provide third-tier technical support to GM Financial and IT teams to resolve network issues and support new network solutions
• Author policy, procedure, network diagrams and standards documents
• Lead development, testing, documentation, and QA functions for project delivery
• Responsible for technical leading, coaching, mentoring, and guidance of peer network engineers
• Assist management with training activities

Technical Principal – Global Network Engineer

QA Automation Engineer

• Develop and support the tools and infrastructure that support the SDLC pipeline and configuration management capabilities
• Architect, implement, customize and deploy CI/CD pipelines for software and infrastructure delivery
• Conduct knowledge transfer of standards, technical approach, and tooling capabilities of the team
• Communicate technical approach and implementation status to stakeholders
• Conduct problem isolation and troubleshooting on the infrastructure and tools owned by the team
• Contribute to continuous improvement of the tools and capabilities of the team
• Perform system planning, installation, and upgrades of the tools and infrastructure owned by the team
• Evangelize best practices, policies, and capabilities of the team to development organization
• Act as an advocate for stakeholder requirements when dealing with other teams in the enterprise
• Lead and/or facilitate critical incident escalation activities where required
• Manage intake queue working in an agile environment
• Update platform KPIs to be consumed by stakeholders
• After hours support and participation in an on-call rotation as needed

DevOps Automation Engineer – III

Communications

• Create strategies and multimedia content that connect with customers, dealers and employees
• Brainstorm ideas, collaborate with others, develop strategic concepts and craft meaningful, compelling messages that inspire and motivate audiences to take action
• Write and edit content in a variety of channels, including: Websites, advertising, news releases, social media, employee communications, video scripts and executive messaging
• Partner with various stakeholders to create, develop and execute multi-channel campaigns and communication programs that drive results
• Own content planning, assist in production and host episodes of the financial literacy podcast, *Our Two Cents*
• Help manage the site for the online financial literacy program, KEYS by GM Financial® and projects with Marketing
• Develop new ideas to support and enhance the overall content strategy
• Act as a communication liaison to departments throughout the company
• Use strong organizational and project management skills while managing multiple priorities
• Consistently manage deadlines and priorities for multiple projects simultaneously
• Continually track, measure, evaluate and improve communication efforts that lead to enhanced team member experiences

Corporate Communications Specialist – II

Administration

• The Coupa Administrator supports the configuration, maintenance, and day-to-day operation of the Coupa Spend Management platform from a procurement perspective.
• Partner with procurement operations, sourcing, and finance teams to ensure the system runs efficiently, supports procurement processes, and provides a strong user experience.
• Execute system configuration changes across Coupa modules including Requisitioning, Catalogs, Supplier Management, and Invoicing.
• Maintain user roles, permissions, and access controls.
• Support catalog updates, supplier enablement, and data accuracy.
• Monitor system performance and resolve tickets or escalate issues as needed.
• Assist in maintaining procurement policies, workflows, and system controls aligned with governance standards.
• Support P2P processes including requisitioning, approvals, purchase orders, and invoicing.
• Serve as a primary point of contact for end-user support and issue resolution.
• Support development and maintenance of standard procurement reports and dashboards.