Senior Claims Business Analyst – Insurance

GM Financial

Sr Business Analyst focusing on claims processes and improvements at General Motors Insurance. Analyzing business needs, defining objectives, and collaborating with stakeholders for effective solutions.

Posted 7/14/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $96,000 - $177,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis, including requirements gathering, gap analysis, and process optimization within the auto and casualty claims domain. Proficient in collaborating with stakeholders to enhance workflows and mitigate business risks in an agile environment.

Highest-signal resume keywords

Business AnalysisAgile Environment ExperienceClaims Process KnowledgeRequirements ElicitationIIBA Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Gap AnalysisROI AnalysisRequirements DocumentationProcess OptimizationWorkflow CreationStakeholder CollaborationBusiness Risk ManagementProfessional Business Analytics

Soft Skills

CommunicationCollaboration

Certifications & Qualifications

IIBA Certification

Industry Keywords

P&C IndustryAuto ClaimsCasualty Claims

About the role

Key responsibilities & impact

Support the development and optimization of General Motors Insurance operations by analyzing business needs
Define objectives, conduct gap and ROI analyses, and gather requirements
Collaborate with stakeholders to improve claims processes and workflows
Contribute to solution design and proactively identify and manage business risks
Create and edit claims workflows and processes

Requirements

What you’ll need

Knowledge and understanding of the auto and casualty claims process preferred
Professional business analyst experience, including; planning, eliciting, analyzing, validating, documenting and communicating requirements
Experience working in an agile environment
P&C industry experience a plus
2+ years working in an agile environment preferred
4+ years professional business analytics experience required
Bachelor’s Degree in related field required
IIBA certification preferred

Benefits

Comp & perks

Generous benefits package available on day one to include: 401K matching
Bonding leave for new parents (12 weeks, 100% paid)
Tuition assistance
Training
GM employee auto discount
Community service pay
Nine company holidays