General Motors

Full-stack Engineer

• Develop and deploy scalable, customer-facing AI chat solutions, acting as a reliable technical resource for the team’s deliverables.
• Leverage Large Language Model (LLM) technologies to create natural, context-aware, and helpful customer interactions using established design patterns.
• Build and maintain robust integrations between chat interfaces (Web, SMS, Apple Messages for Business) and internal GM backend APIs/services.
• Collaborate with the team by participating in code reviews, sharing knowledge with peers, and contributing to a culture of technical excellence.
• Identify and resolve non-routine technical issues in the customer support domain, applying learned techniques and judgment to propose solutions.
• Engage with cross-functional partners (Service Cloud, Data Science, Vehicle Engineering) to ensure proper integration of technical components.

Software Engineer – Conversational AI, Messaging

Administrative Assistant

• Provide comprehensive administrative support including managing complex calendars and travel arrangements
• Create, edit, and format documents, spreadsheets, and presentations
• Serve as a liaison between the executives and internal/external stakeholders
• Organize and facilitate team meetings and events
• Identify opportunities for process improvement and take initiative to implement solutions

Executive Administrative Assistant

• Architect, develop, and deploy scalable, customer-facing AI chat solutions and virtual assistants, serving as the technical subject matter expert for the team.
• Leverage Large Language Model (LLM) technologies to create natural, context-aware, and helpful customer interactions.
• Design and implement robust integrations between chat interfaces (Web, SMS, Apple Messages for Business) and internal GM backend APIs/services to enable self-service capabilities.
• Serve as a mentor to junior engineers, providing code reviews, architectural guidance, and fostering a culture of technical excellence and "One Team" collaboration.
• Identify broad technical challenges in the customer support domain and devise innovative solutions based on limited precedent, aligning technical outcomes with business goals.
• Partner with cross-functional teams (Service Cloud, Data Science, Vehicle Engineering) to ensure a seamless customer journey from chat to live agent handoff.

Senior Software Engineer – Conversational AI, Messaging

• The Senior Full Stack Software Engineer for Quality Risk Management is responsible for developing software applications that support the Failure Mode and Effects Analysis (FMEA) business process, spanning the product development lifecycle from Design through Production.
• Design and implement responsive front-end web applications using modern frameworks such as Angular or React.
• Develop and maintain RESTful APIs leveraging Java with Spring Boot or Quarkus.
• Produce clean, maintainable, and well-documented code while mentoring team members on best practices.
• Conduct thorough code reviews and perform unit and integration testing to ensure quality.
• Diagnose, troubleshoot, and resolve issues in applications and data pipelines.
• Optimize systems for scalability, security, and high performance.
• Automate unit and end-to-end testing to enhance software quality and maintainability.
• Collaborate with business stakeholders to address data-related technical challenges and define requirements for effective data management solutions.

Senior Software Engineer – Quality Risk Management

Security Engineer

• Design and develop security-focused software solutions, tools, and automation frameworks
• Integrate security into CI/CD pipelines and cloud-native environments
• Collaborate with infrastructure and application teams to embed security into system architecture
• Conduct code reviews and threat modeling to identify and remediate vulnerabilities
• Build and maintain systems for monitoring, logging, and alerting on security events
• Develop and maintain APIs and microservices that support security operations
• Participate in incident response and forensic investigations as needed
• Stay current with emerging threats, vulnerabilities, and security technologies

Cybersecurity Software Engineer

Solutions Engineer

• Build strong relationships and deep understanding of assigned COEs’ priorities, processes, and pain points
• Serve as a trusted advisor to COE leaders
• Meet regularly with COE contacts to stay aligned on needs and priorities
• Translate business needs into clear, outcome-driven problem statements and prioritized use cases
• Propose solution options that balance COE needs with enterprise scale and cohesion
• Develop and maintain a solutions roadmap for each COE, facilitating regular reviews (e.g., MBRs, QBRs) for ongoing prioritization
• Lead the end-to-end solution buildout and rollout process, ensuring cross-functional alignment (HR, Purchasing, IT, Finance) and timely delivery
• Facilitate solutioning with Enablement teams, internal tech teams, data partners, and external vendors
• Oversee development and delivery plans for new solution launches
• Partner with Implementation and relevant teams to ensure smooth handoff and execution

Solutions Consultant – Total Rewards

Customer Support

• Own the vision and roadmap for a set of scalable capabilities that power how customers discover, understand, schedule, and manage vehicle service across mobile, web, and in-vehicle channels.
• Lead product strategy, discovery, prioritization, and delivery in close partnership with engineering, design, data, and business teams.
• Shift the service ecosystem beyond operational throughput toward experience-driven outcomes.
• Deliver platform capabilities that provide transparent, real-time views of service needs, pricing, status, and history.
• Empower informed decisions and strengthen customer trust and loyalty.
• Contribute to the definition of the product vision, strategy, and roadmap based on customer needs and market trends.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure product goals and priorities alignment.
• Conduct market research and competitive analysis to identify market opportunities and potential threats.
• Develop and manage product requirements, including user stories, use cases, and functional specifications.
• Create and maintain product backlogs and prioritize features and enhancements based on business value, customer needs, and technical feasibility.
• Work closely with UX/UI designers to develop intuitive and compelling user interfaces.
• Define and track key metrics using OKRs and KPIs to measure product success and inform future decisions.
• Communicate product updates, progress, and plans to stakeholders across the organization, including executives, customers, and partners.
• Manage product launches, including developing go-to-market strategies and coordinating cross-functional teams to ensure successful product launches.
• Conduct post-launch analysis to evaluate product performance and identify areas for improvement.
• Continuously iterate and improve the product based on user feedback, market trends, and business goals.

Senior Product Manager – Service Customer Experience Platforms

Systems Engineer

• Define the end‑to‑end architecture for GM’s digital ecosystem, spanning platforms, data flows, APIs, and integration frameworks.
• Establish architectural principles, standards, and patterns that ensure interoperability, scalability, and resilience.
• Evaluate emerging technologies and ecosystem models to guide long‑term digital strategy.
• Architect and optimize the connections between enterprise platforms, digital products, and partner systems.
• Lead the design of API strategies, event‑driven architectures, and shared services that enable frictionless data and capability exchange.
• Ensure alignment between platform roadmaps and enterprise ecosystem needs.
• Partner with engineering, product, data, and business teams to ensure ecosystem architecture supports strategic priorities and business strategic goals.
• Facilitate alignment across technical and non‑technical stakeholders, translating complex architecture into clear business value.
• Establish governance models for ecosystem components, including APIs, data contracts, and integration assets.
• Ensure compliance with enterprise security, privacy, and regulatory requirements.
• Oversee lifecycle management of ecosystem services, ensuring reliability and continuous improvement.

Digital Ecosystems Architect

• Developing enterprise-grade applications using Kubernetes/Docker, Quarkus, SOLR, Java, Angular, and PostgreSQL, among other tools.
• Proactively engage in the identification / remediation of software issues such as code quality, pattern mismatch, and security issues related to the code or solution/configuration.
• Leads comprehensive design analysis of design solution.
• Collaborate with cross-functional teams to lead GM’s transition to cloud technologies.
• Providing guidance and mentoring of fellow software engineers and other team members.
• Ability to navigating complex corporate environments and processes to remove project roadblocks.
• Understands code quality analysis results and remediation mechanisms.
• Strong Knowledge of maintaining and debugging live software systems.
• Experience in implementing various branching strategies and sharing that expertise with your team.
• Advanced CI/CD knowledge including automated builds and deployments and developing pipelines with GitHub Actions.
• Document software solutions and ensure that technical documentation meets GM standards.

Senior Software Engineer

Manager

• Lead the governance of the digital project portfolio, ensuring alignment with enterprise strategy and program priorities.
• Define and refine portfolio management frameworks, including intake, prioritization, and evaluation criteria to balance investments within an annual planning cycle.
• Maintain enterprise‑wide visibility into digital initiatives, dependencies, risks, project performance, and value realization.
• Manage the end‑to‑end digital project portfolio, driving clarity, cohesion, and impact across functions.
• Identify redundancies, streamline efforts, and ensure optimal resource utilization across teams.
• Develop and maintain portfolio‑level roadmaps, KPIs, dashboards, and reporting mechanisms and business cases.
• Serve as a strategic partner to business, technical, and executive stakeholders.
• Facilitate alignment across leadership tiers, ensuring transparency in prioritization and decision‑making.
• Communicate portfolio insights, tradeoffs, and recommendations to drive informed enterprise decisions.
• Monitor project performance, ensuring delivery against scope, timeline, and value targets.
• Proactively identify risks, bottlenecks, and cross‑project dependencies, driving mitigation strategies.
• Champion continuous improvement in digital delivery practices, tooling, and portfolio operations.

Digital Transformation Portfolio Manager

• Define and evolve GM’s enterprise MBSE strategy, standards, and methodologies.
• Establish modeling frameworks, toolchains, and best practices that support system architecture, automated trade study analysis, requirements, and verification workflows.
• Drive integration of MBSE models with downstream engineering tools, simulation environments, and digital thread ecosystems.
• Partner with engineering, product, software, quality, test, and manufacturing teams to embed MBSE practices into program lifecycles.
• Establish governance mechanisms for model creation, reuse, versioning, and validation in a product line engineering context.

Model Based Systems Engineering Lead

Designer

• Lead design initiatives across multiple product surfaces and platforms.
• Collaborate with engineers, researchers, product managers, and other design teams to shape digital and, in some cases, physical experiences.
• Define and communicate design vision for and across products.
• Deliver high‑fidelity interaction, visual, sound, or motion designs that raise the bar for usability and delight.
• Champion accessibility, inclusivity, and user‑centered design practices.
• Present design concepts and strategies to cross‑functional partners, aligning diverse groups around shared goals.

Senior Designer – Human Interface Design, Enterprise

Business Operations

• Be an effective people manager, bringing out the best performance from your team, as well as be a highly technical hands on coder in the team.
• Developing enterprise-grade applications using Kubernetes/Docker, Quarkus, Java, Angular, and PostgreSQL, among other tools.
• Define and lead the software strategy for new technologies, highly complex features, and drive the next generation Global Inventory Platform
• Capable of hosting technical discussions, being a subject matter expert, and having strategic influence.
• Leads comprehensive design analysis of design solution.
• Own and drive complex technical projects from the planning stage through execution.
• Create a team environment that encourages innovation and continuous learning.
• Provide career development opportunities, maintain an ongoing constructive feedback loop, and inspire innovation and technical growth through hands-on mentoring and encouragement for your team members.
• Balance the adoption of new technologies with practical, efficient solutions.
• Will run the day to day software development lifecycle, like running daily standup, eliminating roadblocks
• Keep up with technological advancements and AI innovation to integrate them to enhance our engineering practices and drive efficiency
• Collaborate with product managers, designers, program managers, SRE and other teams to align technological development with business goals and user needs.
• Actively participate in the planning and scope definition for team projects, supporting Product Owners and Program Managers to deliver high-quality software on time.
• Lead the culture within their team, holds themselves and others accountable for demonstrating GMs values and modeling GM behaviors.

Software Engineer Manager – PD Business Systems

DevOps Engineer

• Define, measure, and enforce strict SLOs/SLIs for critical hybrid cloud services, including network connectivity and compute readiness.
• Own and manage core on-prem utilities, such as DHCP, PXE, and CDN, to ensure seamless server auto-provisioning across the global fleet.
• Manage the entire data flow path, from initial ingestion at the test bench through the secure cloud network into production staging.
• Guarantee the 99%+ availability and stability of remote CI-based Hardware-in-the-Loop (HIL) benches required for AV safety validation.
• Actively lead the recruitment and technical mentorship of Senior and Staff ICs as part of the team's expansion.

Senior Manager – Hybrid Services, Reliability

Account Executive

• Drive Growth & Territory Development
• Generate consistent new pipelines within a largely underpenetrated territory through disciplined prospecting, strategic outreach, and proactive territory planning.
• Identify, qualify, and close new opportunities across small, mid‑market, and enterprise commercial customers.
• Convert prospects into long‑term GM Envolve customers by positioning tailored, value‑driven solutions early in the buying cycle.
• Manage & Expand Customer Relationships
• Build and grow a developing book of business while maintaining a strong focus on new customer acquisition.
• Establish trusted, executive‑level relationships that influence customer strategy and drive long‑term commercial partnerships.
• Balance thoughtful account management with ongoing territory expansion to create sustainable, compounding growth.
• Execute with Discipline
• Apply structured sales methodologies to progress deals, improve forecasting accuracy, and consistently close business.
• Maintain a healthy, active pipeline with strong visibility into key activities, next steps, and revenue timelines.
• Deliver accurate, timely forecasts and manage CRM data with precision, ensuring complete and up‑to‑date account and pipeline information.
• Collaborate to Win
• Partner cross‑functionally with GM Envolve specialists and GM B2B business units to support solution design, customer success, and sales expansion.
• Leverage internal subject‑matter experts to strengthen deals, enhance customer value, and deepen account retention.
• Provide market feedback to inform product improvements, go‑to‑market strategies, and commercial planning.