GEICO

Bilingual

• Manage incoming calls, collect accident facts, investigate claim details, collect statements from involved parties, and assist in the process of getting our customers back on the road.
• Resolve customer concerns ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Bilingual, Spanish Claims Service Specialist

Network Engineer

• Design, implement, and maintain network infrastructure, including five-stage Clos data center fabrics, routers, switches, Palo Alto next-generation firewalls, VPN, hybrid connectivity to Azure, AWS and supporting services such as enterprise DNS
• Implement network policies and security measures to protect against cyber threats and ensure compliance with industry standards
• Design, deploy, and support Azure network infrastructure (for example, VNets, hybrid connectivity, routing, network security, and private access patterns), ensuring performance, security, and reliability
• Implement and maintain observability for the network platform, including metrics, alerts, and dashboards, and use that visibility to drive proactive detection and faster incident response
• Configure and optimize routing and switching behavior across WAN, and data center environments, including traffic engineering, resiliency, and operational guardrails
• Monitor network performance and proactively identify and resolve issues to minimize impact and ensure maximum uptime
• Participate in on-call rotation for after-hours support and maintenance activities
• Develop and maintain automation using Python and Ansible (and related tooling) to standardize changes, reduce toil, improve quality, and accelerate safe delivery across routers, switches, firewalls, and cloud network constructs

Staff Network Engineer

Technical Program Manager

• Take on exciting challenges that help you grow.
• Collaborate with dynamic teams who want to make a positive impact on people’s lives.
• Contribute to the mission of protecting people when they need it most and exceeding customer expectations.

Senior Technical Program Manager

Full-stack Engineer

• Focus on multiple areas and provide technical and thought leadership to the enterprise
• Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems
• Develop and execute technical software development strategy for the IaaS Engineering domain, while optimizing for performance and efficiency
• Own accountability for the quality, usability, and performance of the solutions
• Be a role model and mentor, helping to coach and strengthen the technical expertise and know-how of our engineering and product community.
• Influence and educate executives
• Consistently share best practices and improve processes within and across teams
• Analyze cost and forecast, incorporating them into business plans
• Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, demonstrate adaptability and sponsor continuous learning
• Take on-call and operation support

Staff Engineer – PKI

Technical Project Manager

• The successful candidate will serve a number of sub-teams responsible for building key components of our business intelligence and reporting suite.
• The candidate will work closely with engineering, product, design and business stakeholders to clarify goals, and use effective process to align teams, seek clarity and empower teams to drive for results.

• Engage in cross-functional collaboration within an Agile environment (Scrum/Kanban/SAFe).
• Participate in design sessions with peers and complete code reviews.
• Utilize developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication) to perform advanced-level configuration activities under minimal direction.
• Diagnose and correct application and infrastructure issues.
• Mentor and support engineers at all junior levels.
• Share best practices and improve processes within and across teams.

Senior Engineer – Middleware

Claims Specialist

• Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the claims process
• Assure coverage for each loss and all policy provisions before processing payments
• Investigate all aspects of the claim to determine liability percentage and legal responsibility
• Identify and evaluate claims indicators of fraud and escalate as appropriate
• Utilize all claims tools provided to properly evaluate liability and extent of damages
• Evaluate damages in accordance with investigative findings and establish value to pay only what is owed
• Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned from letter of representation through settlement or verdict
• Authorize negotiated payment for established damages within your designated authority
• Submit requests for authority on evaluations that exceed your personal, assigned authority
• Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines
• Adjust reserves adequately on all new and existing claims
• Participate as an active member of claims forums as required
• Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings
• Perform other duties as may be assigned

Bodily Injury Claims Adjuster

Backend Engineer

• Provide technical leadership to multiple areas and provide technical and thought leadership to the enterprise
• Collaborate across team members and across the tech organization to solve our toughest problems
• Deliver High-Quality services and software for a variety of domains
• Utilize your expertise in designing and developing API’s and microservices
• Deploy applications in a hybrid cloud environment utilizing Kubernetes
• Be a role model and mentor, helping to coach and strengthen the technical expertise

Staff Software Engineer – C#, Java, AI

• Scope, design, and build scalable, resilient distributed systems
• Engage in cross-functional collaboration throughout the entire software lifecycle
• Participate in design sessions and code reviews with peers to elevate the quality of engineering across the organization
• Utilize programming languages like C#, Java or other object-oriented languages, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services
• Consistently share best practices and improve processes within and across teams
• Build product definition and leverage your technical skills to drive towards the right solution
• Analysis and Estimation skills

Senior Software Engineer – .NET/Java

General Counsel

• Researching laws and preparing legal briefs, opinions, and memoranda
• Rendering opinions on liability, damages, and value as requested by the Claims Department
• Preparing and handling pleadings, motions, and discovery, to include depositions/examinations before trial and examinations under oath, and defending by trial or dispositive hearing, all matters assigned, as applicable

Associate Counsel

• Conducts audits of Staff Counsel files to measure and ensure quality case handling, reporting and compliance with Staff Counsel policies and procedures.
• PROVIDES post-audit feedback to management on cases that may need immediate attention, and any violations of Staff Counsel policies and procedures discovered during the audit.
• ACTS as an objective source of independent recommendations to senior management and effectively COMMUNICATES findings and recommendations including the identity of loopholes, gaps in policy, and irregularities related to reporting requirements.
• PREPARES and PRESENTS reports on audit trends to members of senior management and Staff Counsel Managers and MAKES recommendations to improve the effectiveness of the audit process.
• ASSISTS in developing best practices and RECOMMENDS improvements to existing policies and procedures.
• ADHERES to the GEICO Code of Conduct, company policies and operating principles.

Lead Staff Counsel – Procedural Reviewer

Machine Learning Engineer

• Be the overall tech lead of a single AI/Machine Learning team
• Build and architect scalable and reliable AIML solutions
• Develop and implement Software Development Lifecycle (SDLC) best practices
• Define the product roadmap for machine learning solutions
• Debug and troubleshoot model performance issues
• Own the complete lifecycle of ML models
• Guide and mentor machine learning engineers

Machine Learning Engineer II

Analyst

• Evaluating and analyzing existing claims workflows, data, and key metrics to identify areas of opportunity for efficiency, effectiveness, or accuracy
• Developing a point of view and proposing strategies based on findings and identifying operational changes or impacts
• Preparing, summarizing, and delivering reports and/or presentations on findings or project progress
• Collaborating with Operations and Product teams to gather, define, and prioritize requirements, features, and specifications
• Identifying, tracking, and monitoring project risks and expected benefits
• Assisting the Director, Claims Innovation in establishing priorities, goals, and objectives
• Working across GEICO’s Engineering, Product, AI, R&D, Data Science, and Claims Operations teams to help implement new product features, services, and/or processes
• Providing oversight of pilot programs, POC’s, or A/B testing and reporting on performance and progress
• Participating in innovation workshops, ideation sessions, or design sprints for the purpose of identifying creative methods to solving problems
• Establishing a culture of innovation, agility, continuous improvement, openness and caring
• Keeping abreast of industry, market and company trends, techniques and capabilities.

Senior Innovation Analyst

Insurance

• Establish credibility and trust with senior management and audit stakeholders, providing assurance, advice, insight, and foresight to strengthen control processes, decision-making, and ability to achieve objectives.
• Leverage industry leading practices, trends, emerging and top risk insights; strategic priorities; data analysis; internal risk and control environment indicators; and stakeholder input to inform the audit risk assessment, plan, and engagement strategy for core insurance value streams.
• Own the identification, prioritization, and risk-based scoping of audit engagements.
• Oversee the audit lifecycle from planning through testing and reporting, ensuring quality and alignment with established methodologies and audit standards.
• Prepare and present clear, concise, and insightful audit reports to senior management and the Audit Committee.

Senior Director, Internal Audit – Insurance Value Streams

Director

• Establish credibility and trust with senior management and audit stakeholders, providing assurance, advice, insight, and foresight to strengthen control processes, decision-making, and ability to achieve objectives.
• Oversee the audit lifecycle from planning through testing and reporting, ensuring quality and alignment with established methodologies and audit standards.
• Prepare and present clear, concise, and insightful audit reports to senior management and the Audit Committee.
• Manage teams across multiple, concurrent audit engagements to drive operational rigor and timely delivery against planned milestones and stakeholder commitments.
• Cultivate an environment of trust, collaboration, and professional courage; foster a culture of curiosity, rigor, adaptability, and enterprise mindset.