GEICO

Security Operations

• Lead in daily SOC operations and provide task management and operational oversight.
• Manage user accounts, roles, and permissions across application portfolio.
• Monitor and report on system health concerns for alarms access control, surveillance, incident management and other security systems.
• Supervise the Security Operations team to ensure seamless and continuous GSOC support.
• Validate that operator actions align with runbook and site-specific requirements.
• Coordinate with site security, facilities, REFM, IT, HR, Legal, Comms, and business leadership as required to handle Crisis events.
• Assume Incident Commander role for Crisis-level incidents per escalation policy.
• Maintain a communication cadence during evolving incidents and crisis events as needed.
• Support operators in compiling situational reports and incident summaries.
• Ensure timely triage, categorization, and prioritization of alerts and cases.
• Provide oversight of incident documentation workflows, proper escalation channels and resolutions.
• Coordinate production and delivery of emergency notification and mass communications.
• Conduct post crisis/incident reviews to identify process improvements.
• Assist in creating, updating, and conducting training material with GSOC Operators.
• Assist in onboarding new GSOC staff and training to include tools, procedures, policies, escalation expectations.

Supervisor – Security Operations Center

Product Manager

• You will be working on GEICO’s platform for creating and activating customer communications and marketing campaigns.
• Help evolve into a modern customer engagement platform, assisting teams in reaching the right customers with relevant experiences across channels.
• Drive automation and simplification in delivery and reporting workflows, improve execution visibility, and ensure platform reliability and observability.
• Own product vision and strategy for messaging delivery and customer engagement analytics, connecting capabilities to measurable engagement performance.
• Collaborate with engineering on delivery architecture and partner with business users on reporting and performance insights.
• Define user-facing reliability and observability requirements for delivery and analytics, contributing to platform trust goals.
• Lead discovery with campaign managers, marketing operations, analytics users, and engineering partners to prioritize features based on customer impact and reliability risk.

Product Manager – Customer Technologies

• You will be working on GEICO’s platform for creating and activating customer communications and marketing campaigns.
• You will define the vision, platform patterns, and roadmap that connect various capabilities for customer engagement.
• You will drive automation and simplification across audience and platform workflows.
• Lead product direction for intelligent and agentic engagement capabilities, including AI assisted audience development and goal-based engagement strategy.
• Mentor product managers and contribute to product practice.

Principal Product Manager – Customer Technologies

Machine Learning Engineer

• Own end-to-end design, development, and maintenance of high-performance AI solutions that use agentic workflows to deliver concrete business value for internal stakeholders and customer-facing applications.
• Collaborate with cross-functional teams, including data scientists, ML engineers, software engineers, product managers, and designers to gather requirements, define project scope and prioritize feature development.
• Establish pragmatic technical visions and roadmaps that balance business outcomes, product release timelines, and engineering excellence.
• Integrate and build solutions using GEICO’s AI platform architecture.
• Partner with platform teams to communicate requirements, understand current capabilities and gaps, and contribute to platform feature roadmaps and development.
• Ideate, define, and build first-of-its-kind solutions within GEICO, with a deep understanding of business and technical processes, applications, and architecture to guide development.
• Drive the selection, evaluation, and implementation of software technologies, tools, and frameworks, balancing build vs. buy, speed to market, maintainability, etc.
• Take ownership in project planning and stakeholder management, driving technical alignment, ensuring efficient resource allocation, and timely delivery of solutions.
• Mentor and guide junior engineers via code reviews and design sessions, establish and enforce best practices, and foster a collaborative and high-performance team culture.

Staff Machine Learning Engineer

• Define and execute the roadmap for runtime intelligence capabilities
• Partner with executive stakeholders to align runtime intelligence investments with enterprise priorities
• Lead development of core runtime capabilities: Context orchestration and state management, Memory systems, Retrieval systems, Personalization frameworks
• Establish observability standards across runtime intelligence systems
• Oversee end-to-end delivery of runtime intelligence platforms

Director, Machine Learning Engineering

Analyst

• Administer operational privacy compliance across our organization
• Drive Privacy Assessments program
• Support data privacy incident response
• Assist in development of notices, policies and procedures
• Support regulatory change management including creation of operational privacy action plans and privacy by design requirements
• Administer and develop GRE tools
• Collect meaningful input from business/technical stakeholders and develop associated reporting that identifies privacy risks and recommendations

Staff Privacy Analyst

Platform Engineer

• Work with senior leadership to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time
• Lead the File Exchange Platform team responsible for GEICO's tier-1 secure file transfer service (~3M monthly transfers).
• Drive modernization from ticket-based operations to a self-service portal, and CMDB-driven self-certification, deliver high availability and geo-distributed resiliency across data centers, and meet NYDFS/PCI compliance and vulnerability SLAs while reducing onboarding cycle time and support burden.
• Lead the UPE team that defines the paved road for PaaS service providers — Platform SDKs (Python, Go, TypeScript, Java), Platform Client UI/UX, IaC as a Service.
• Standardize onboarding, provisioning, deployment, and lifecycle management across public and private cloud; drive onboarding user experience; and deliver blueprint-IaC solutions for consistent, defect-free service integration.
• Drive shared engineering outcomes with UCP partners — advancing UCP to a production-ready tier-1 platform with audit trails, observability-as-code, governance and FinOps integration.
• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
• Report on your team's progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery
• Cultivate a culture that motivates all levels of performers to higher levels of achievement
• Build and maintain relationships with your team members to support an environment of trust
• Develop the team budget and be accountable for reporting on results achieved at regular intervals

Senior Manager, Staff SW Engineering – Platform Engineering

Claims Specialist

• Investigate medical necessity and determine casualty
• Consult with involved parties
• Secure medical information and review insurance contracts, associated reports and billing documentation
• Evaluate the validity of personal injury insurance claims
• Monitor case files over the course of treatment
• Provide outstanding customer service during the insurance claims process
• Deliver meaningful impact by assisting customers with auto insurance claims

Personal Injury Claims Examiner

Marketing

• Translate customer data, research, and segmentation into clear audience strategies that inform how GEICO shows up in the market
• Identify emerging consumer behaviors and competitive shifts, turning signals into opportunities for growth
• Ensure audience insights are consistently embedded into campaign strategy, messaging, and channel decisions
• Lead high-impact strategy workstreams tied to enterprise growth priorities
• Frame ambiguous business problems, develop hypotheses, and structure analysis to drive clarity and action
• Build data-backed recommendations that influence marketing investment, prioritization, and go-to-market strategy
• Develop business cases for new initiatives, pilots, and growth opportunities
• Write clear, compelling strategy narratives for senior leadership, including the CMO, CEO, and executive team
• Support in shaping key marketing stories—quarterly business reviews, transformation updates, and major strategic initiatives
• Define success metrics for strategic initiatives and track performance to inform ongoing decisions
• Partner closely with Brand, Media, Creative, Product, Analytics, and Finance
• Translate complex AI outputs into clear strategic direction, ensuring leadership understands not just what is happening, but what to do next

Marketing Strategy Manager

Full-stack Engineer

• Design, build, and maintain internal Release Platform services and tooling to enable automated, robust, scalable, and observable software delivery workflows.
• Develop and enhance CI/CD pipelines and GitOps workflows using tools like Azure DevOps Pipelines and GitHub Actions.
• Develop policy-as-code governance frameworks using Open Policy Agent (OPA) to enforce deployment rules, approvals, and compliance gates.
• Design self-service capabilities for developers, including standardized deployment workflows, configuration automation, and security integration.
• Collaborate with Cyber and Release Control teams to embed security guardrails, change gates, and auditability into the software delivery process.
• Implement observability best practices, including monitoring, logging, and tracing to improve deployment visibility and reliability.
• Implement and enforce deployment patterns (blue/green, canary, rolling updates) and fail-safe rollback mechanisms.
• Mentor junior engineers, perform code reviews, and advocate for engineering excellence across the team.
• Collaborate across infrastructure, platform, SRE, and application teams to deliver cohesive developer experiences.
• Continuously explore and integrate open-source innovations to enhance platform reliability, security, and developer productivity.

Senior Software Engineer – Qualification & Delivery

Bilingual

• Manage incoming calls, collect accident facts, investigate claim details, collect statements from involved parties, and assist in the process of getting our customers back on the road.
• Resolve customer concerns ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Bilingual, Spanish Claims Service Specialist

Network Engineer

• Design, implement, and maintain network infrastructure, including five-stage Clos data center fabrics, routers, switches, Palo Alto next-generation firewalls, VPN, hybrid connectivity to Azure, AWS and supporting services such as enterprise DNS
• Implement network policies and security measures to protect against cyber threats and ensure compliance with industry standards
• Design, deploy, and support Azure network infrastructure (for example, VNets, hybrid connectivity, routing, network security, and private access patterns), ensuring performance, security, and reliability
• Implement and maintain observability for the network platform, including metrics, alerts, and dashboards, and use that visibility to drive proactive detection and faster incident response
• Configure and optimize routing and switching behavior across WAN, and data center environments, including traffic engineering, resiliency, and operational guardrails
• Monitor network performance and proactively identify and resolve issues to minimize impact and ensure maximum uptime
• Participate in on-call rotation for after-hours support and maintenance activities
• Develop and maintain automation using Python and Ansible (and related tooling) to standardize changes, reduce toil, improve quality, and accelerate safe delivery across routers, switches, firewalls, and cloud network constructs

Staff Network Engineer

Technical Program Manager

• Take on exciting challenges that help you grow.
• Collaborate with dynamic teams who want to make a positive impact on people’s lives.
• Contribute to the mission of protecting people when they need it most and exceeding customer expectations.

Senior Technical Program Manager

• Focus on multiple areas and provide technical and thought leadership to the enterprise
• Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems
• Develop and execute technical software development strategy for the IaaS Engineering domain, while optimizing for performance and efficiency
• Own accountability for the quality, usability, and performance of the solutions
• Be a role model and mentor, helping to coach and strengthen the technical expertise and know-how of our engineering and product community.
• Influence and educate executives
• Consistently share best practices and improve processes within and across teams
• Analyze cost and forecast, incorporating them into business plans
• Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, demonstrate adaptability and sponsor continuous learning
• Take on-call and operation support

Staff Engineer – PKI

Technical Project Manager

• The successful candidate will serve a number of sub-teams responsible for building key components of our business intelligence and reporting suite.
• The candidate will work closely with engineering, product, design and business stakeholders to clarify goals, and use effective process to align teams, seek clarity and empower teams to drive for results.