GE HealthCare

Full-stack Engineer

• Join us in building clinical grade data platforms that power meaningful insights across connected devices, diagnostics, and digital health
• Shape scalable data architecture on AWS that enables secure ingestion, governance, analytics, and responsible AI/ML
• Your work will have a direct impact on improving patient outcomes and supporting clinicians, product teams, and partners around the world

Principal Engineer – PCS Data Fabric

Program Manager

• Responsible for the profitability and customer satisfaction for assigned contracts
• Provide both service agreement, and time and material program management
• Assist in sales campaigns for new contracts and proposals
• Assure timely resolution of customer issues and customer satisfaction for assigned contracts
• Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
• Function as liaison between internal organizations and customers for assigned contracts

Service Program Manager

Sales

• When selling to assigned customers, acquiring new customers is typically rare and usually requires review or approval
• Includes key accounts within a single business group/P&L
• Leverages deep knowledge of one's own and others' sales territories, product lines, markets, sales processes, or customer segments, applying analytical thinking and commercial experience to execute policies and strategies
• Possesses best-practice knowledge and understands how one’s area integrates with others
• Understands competitors and the differentiating factors in the market
• Exercises judgment and can propose alternative solutions outside established parameters to resolve more complex day-to-day issues affecting projects, product lines, markets, sales processes, or customers
• Prioritizes information for decision-making
• Utilizes technical experience and analytical thinking
• Uses multiple internal resources and limited external resources beyond the immediate team to support decision-making
• These sales positions are primarily individual contributor roles

Showsite Sales Manager

Account Manager

• Cultivate and maintain strong relationships with healthcare stakeholders within the hospital
• Deliver on quarterly & annual orders and revenue sales targets
• Leverage product knowledge in our Patient Monitoring and Patient Care portfolio to drive funnel growth for the region
• Demonstrate expertise in customers’ installed base and develop sales proposals that map with their annual budget process
• Collaborate with the account community team to support co-developed negotiation strategies
• Reduce cycle time by leveraging Salesforce.com

Imaging Account Manager

Inside Sales

• Accountable for Annual achievement of multiple sales and revenue OP targets for assigned Specialty Segment territory driven through development of new growth and flow business
• Development of any new growth levers within assigned service segment to meet or exceed growth and capture requirements of the business
• Develop deal pricing strategy and ensure pricing compliance for segment opportunities
• Ownership and activation of option & upgrades, Refresh, and other strategic growth opportunities for service segment
• Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services/options and upgrades in their assigned territory/accounts.
• Manage install base and drive lifecycle management strategies
• Cultivating, leveraging, and developing long-term customer relationships with department decision makers, but including "C" level and Senior VP level relationships, coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Track and communicate market trends to/from the field including competitor data and develop and lead effective counterstrategies
• Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers
• Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process
• Maintain up to date detailed knowledge of customer products and services. Create territory/account plans including opportunity development, competitive strategies and targets
• Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory.
• Identify & respond to key account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools
• Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company
• Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory
• Management and leadership to resolution of customer issues related to commercial service including but not limited to disputes, collections, entitlement verification

Specialty Segment Development Leader – Regional

• Serve as the primary liaison between the Science & Technology Organization (STO) and GE HealthCare’s commercial and customer-facing teams.
• Support priority enterprise digital accounts by coordinating early-stage, non-commercial, and pre-scale software engagements.
• Collaborate with Sales Enablement and commercial stakeholders to establish standard practices for SFDC opportunity creation.
• Create and maintain a standardized Software product library that links flagship software solutions to key healthcare challenges.
• Serve as the operational liaison for customer-facing activities involving early adopters and lighthouse customers.

Software Sales Program Manager – Enterprise Digital

Field Engineer

• Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment
• Maintain relationships with customers and ensure timely communication, resolution, and proper follow-up to drive customer satisfaction
• Adhere to company policies, procedures, and hospital protocols, ensuring regulatory and compliance requirements are met

Field Service Engineer II

• Selling Maternal Infant Care equipment to new customers and maintaining relationships with existing accounts
• Covered products include the GE fetal monitor, warmers, and incubators
• Ability to support customers post-sale
• Utilizes in-depth knowledge of sales territory, product lines, markets, and sales processes

Maternal Infant Care – Product Sales Specialist

Data Analyst

• Support sales, service, and order management teams by validating and remediating requested customer information
• Accurately enter data into CRM and ensure accuracy in all ERP systems
• Provide first level support to downstream users as needed
• Simplify and maintain sales operations processes and policies using lean methodologies to continuously improve customer account data
• Execute processes to support customer account requests within the agreed upon support level agreement
• Coordinate all activities related to quarter and month end customer support
• Act as a cross-functional coordinator to resolve customer issues & complaints arising from account requests

Account Data Analyst

• Increase orders, sales, margin, and share through world-class clinical consulting
• Developing strong customer relationships and clinical/educational support for the regional sales team
• Utilize prior experience and training to solve straightforward tasks like clinical demonstrations
• Solve problems utilizing technical skills and analytic thinking
• Develop and execute clinical strategy as part of the sales process
• Provide informal clinical and product training and guidance to new team members

Clinical Product Sales Specialist – Molecular Imaging

• establish and oversee governance structure and integrated steering committees
• develop internal and external partnership operating mechanisms
• ensure alignment with Market Vice President, Region President and overall regional strategy
• integrate all plans to committed outcomes
• develop and lead project plans
• establish risk management plan and tools
• drive and orchestrate all elements of the value model
• set up performance measurement structure and reporting
• utilize change management principles to enable and lead transformation
• interpret internal and external business challenges

Care Alliance Program Director

Product Manager

• Responsible for selling product(s), services, parts, solutions, or projects
• Developing in-depth knowledge of sales territory, product lines, markets, sales processes, or customer groups
• Uses prior experience and acquired commercial expertise to execute policy/strategy
• Communication with direct colleagues and the business about design and coordination services rendered
• Provides informal guidance to new team members

Service Product Manager

• 为特定部门或地区的发起团队提供支持
• 有机会与客户进行交流
• 扩大自己对销售区域、产品线、市场、销售流程或客户群体的认识
• 不断培养更高水平的知识和技能
• 理解关键业务驱动力的基础知识并用来完成自己的工作

Clinical Sales Specialist

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up.
• Partner with the customer and recommend value-added services.
• Maintain customer service logs and internal service records in a timely manner.
• Utilize the GEHC escalation process and work closely with region and national support.
• Serve as a member of the account community for key accounts.
• Engage commercial counterparts and identify potential sales leads.

Field Service Engineer – NM, PET, XR

• Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system
• Maintain relationships with customers and ensure timely communication, resolution, and proper follow-up to drive customer satisfaction
• Adhere to company policies, procedures, and hospital protocols to ensure regulatory and compliance requirements are met