GE HealthCare

Business Operations

• Support global Order Fulfillment execution focused on process standardization and use of Order Fulfillment digital ecosystem.
• Enable transformation through simplification, standardization, and digitization of processes.
• Work with stakeholders to identify key operational needs using business process tools.
• Define process and translate functional business needs to support Digital Technology.
• Collaborate with teams to develop standard reporting and monitor adherence to digital fulfillment standards.
• Manage reporting and tracking of digital fulfillment success measures.
• Execute process standardization for automated order fulfillment of digital products.

Project Leader – Software Solutions, Business Process

Field Engineer

• Perform advanced troubleshooting and repair on customer equipment
• Perform installation, validation and maintenance on assigned equipment
• Lead, instruct and assist less experienced Field Engineers and provide coaching and feedback to team members
• Technical expert for escalations and FMI's for one or more modalities
• Lead communications with customers and serve as escalation point for customer related concerns, including installations
• Own customer issues from dispatch or identification of issue to resolution
• Proactively engage with other team members to ensure appropriate solution for the customer
• Co-lead regular team or modality meetings as required
• Assist Area Service Leader in creating growth and/or deployment strategies
• Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
• Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts
• Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues
• May include application training of clinical or scientific staff on designated equipment

Field Service Engineer 3

Manager

• Define and execute the overall modality strategy for Eastern Europe
• Ensure the successful delivery of the operational plan.
• Responsible for the positioning, pricing, and profitability of the modality.
• Drive growth in market share, orders, revenue, margins, and customer satisfaction.
• Develop and implement a localized marketing strategy for modality.
• Lead and manage a team of Modality Sales Specialists responsible for driving sales.

Modality Manager, Molecular Imaging

Project Manager

• Independent development and implementation of a tracking system for EHS actions
• Revision of SOPs in the area of EHS / radiation protection
• Independent execution of administrative tasks
• Administrative support for project management in the area of Tech Transfer
• Preparation of reports, presentations and status updates
• Maintenance of project plans, action lists and tracking tools
• Creation and processing of deviations, CAPAs and change controls
• Ongoing identification of requirements and alignment of procurement activities

EHS & Materials Specialist, Project Coordinator

Sales

• Drive growth through service contract renewals, new business development, and account management.
• Achieving the Solutions/Service sales OP target for assigned accounts and/or territory.
• Ensure pricing compliance for segment opportunities.
• Accurately forecast orders and sales using sales funnel tools.
• Continuously monitor financial performance against targets and implement corrective actions.
• Develop and implement strategies to drive sustainable revenue growth.
• Build and nurture strong business relationships within the assigned accounts/territory.
• Create and maintain opportunities within Sales Force.

Service Sales Specialist – Ultrasound

• Lead the development and execution of U.S. market access and reimbursement strategies to secure, maintain, and expand payer coverage for icobrain.
• Serve as the subject matter expert and strategic lead for reimbursement, partnering cross-functionally to drive business outcomes.
• Develop and execute commercial payer account plans to support coverage, coding, and payment optimization.
• Actively engage with payers to educate on icobrain’s value proposition and influence coverage decisions.
• Monitor and maintain expertise in regional MAC and CMS policy changes and their impact.
• Establish and maintain relationships with key stakeholders, decision makers, and influencers across major payer organizations.
• Collaborate with Evidence Generation/HEOR and Clinical teams to deliver compelling value propositions, clinical evidence, and economic models to payers and providers.
• Partner with U.S. Advocacy to build relationships with patient advocacy groups, physician KOLs, and medical societies to support patient access.
• Work closely with the Field Commercial team to address reimbursement questions, provide guidance, and remove access barriers.
• Design and deliver targeted reimbursement and coding education to support payer engagement and provider adoption strategies.
• Develop educational materials, including manuals, presentations, and e-learning modules.
• Serve as a resource for coding and reimbursement-related questions across teams and customers.
• Maintain deep expertise in ICD-10-CM, CPT, HCPCS, and payer-specific guidelines.
• Conduct coding audits and provide insights to improve accuracy and compliance.
• Stay current with CMS regulations, payer updates, and industry best practices.
• Partner with clinical documentation improvement (CDI) teams to enhance provider documentation.
• Lead initiatives and drive alignment across cross-functional stakeholders without direct reporting authority.

Senior Manager, Market Access, Reimbursement

Marketing

• Optimize commercial performance by developing and executing global marketing plans
• Collaborate closely with the Global Business Director to assess markets and analyze market share
• Build strong relationships with Key Opinion Leaders (KOLs) to identify unmet clinical and market needs
• Lead NPI (New Product Introduction) launch plans and develop compelling value propositions
• Foster close collaboration with KOLs to establish and communicate thought leadership

Global Marketing Manager – Cardiovascular Ultrasound Marketing Lead

Vice President

• Own the commercial product strategy across the USCAN market
• Build and sustain high performing teams
• Drive product specialization and enhance customer experience
• Ensure cohesive regional Cardiovascular strategy, supporting GEHC customers and employees
• Proactively define Cardiovascular commercial product strategy and deliver in the field
• Be a key member of the USCAN AIS leadership team
• Partner with Region commercial teams and Ultrasound Global Segment
• Drive customer satisfaction and business growth
• Lead segmentation and product specialization strategy across the Cardiovascular portfolio for the USCAN region
• Own strategies and tactics to drive win rate and share gain in USCAN Markets
• Understand/voice product needs to Cardiovascular global team
• Build and maintain strategic customer relationships
• Identify opportunities to create value propositions and promotional strategies for specific offerings
• Define sales strategy for Cardiovascular product portfolio
• Ensure prioritized NPIs are effectively activated with sales tools and messaging
• Accountable for positive leadership and team culture
• Own and curate product training to improve sales teams

Vice President, CardioVascular

Technician

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
• Drives customer satisfaction through service excellence.
• Evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• Assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction.
• Implement GE/customer facility contract and supports business goals/objectives.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• Share on-call responsibility when trained.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources).

Biomed Technician 1

Clinical Specialist

• Deliver comprehensive training on GEHC CT equipment in a customer facing environment.
• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions.
• Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities.
• Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment.
• Provide pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
• Drive realization of revenue thru execution of on-site or remote clinical education delivery.
• Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
• Provide ongoing post-installation training and support as needed over the lifecycle of the product.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.

Clinical Applications Specialist – CT

AI Engineer

• Be part of the core program team leading product development for innovative Ultrasound products
• Have responsibility to ensure that product deliverables achieve all design objectives required to meet customer and business needs, including but not limited to feature and functionality, quality, reliability, serviceability, regulatory, compliance, and cost.
• Be responsible for driving the end-to-end product development process from requirements capture to V&V and commercial release.
• Leading the core team and design control process from requirements development, design planning to design transfer
• Leading the core team in the development of verification and validation planning and execution for NPIs and released products

Lead System Designer – AI COE

Product Designer

• Serve as a core member of a digital product team, driving end-to-end design decisions and shaping product direction in close partnership with engineering and product
• Use participatory design methods (e.g., paper prototyping, co-creation sessions, card sorting) to uncover vision, business models, assumptions, and implicit knowledge about user needs and behaviors
• Translate abstract problems into structured solution roadmaps by asking thoughtful, probing questions
• Capture insights from stakeholders and validate findings to ensure alignment and accuracy
• Conduct user research to understand user needs, mental models, and workflows
• Synthesize research findings and create clear visualizations that communicate key insights around user and customer behaviors
• Develop annotated wireframes and prototypes that effectively communicate user experience and application behavior
• Lead and influence cross-functional discussions on current UX initiatives and the broader design strategy
• Build domain knowledge across industrial businesses, including products, processes, customers, and competitors
• Drive effective documentation and communication of design solutions through wireframes, mockups, prototypes, and user stories
• Stay current on and lead exploration of emerging trends in design, technology, and industry practices

Senior Staff UX Designer

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment
• Drives customer satisfaction through service excellence
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections
• Serve as a primary field service technician for IV infusion pumps, focusing on repair, and preventive maintenance
• Provide on-site service at healthcare facilities throughout the Chicago metropolitan area, requiring regular local travel
• Document all repair actions and submit reports/summaries according to schedule
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements

Biomedical Technician 1

Solutions Engineer

• Develop and execute the global clinical marketing strategy to drive awareness, engagement, adoption, and behavioral change among clinical audiences.
• Lead the clinical solution approach to showcase the integrated value of the PCS portfolio across care settings and workflows.
• Balance thought leadership (solution-agnostic) and solution-specific clinical marketing to build credibility and drive adoption.
• Define success metrics and evaluate program effectiveness to optimize business outcomes.
• Partner with Product Marketing, Product Management, Content & Engagement, Regional Marketing, Clinical teams, and Chief Medical Office to align strategies and priorities.
• Support commercialization efforts by contributing clinical expertise to value propositions, messaging, and go-to-market plans.
• Collaborate on new product launches by developing clinical positioning, evidence strategies, and engagement plans.
• Lead development of high-impact clinical content and engagement initiatives, including: symposiums, webinars, white papers, educational programs, thought leadership campaigns and industry presence (conferences, associations).
• Partner with the cross functional team to build and execute integrated, omnichannel campaigns and digital engagement strategies.
• Contribute to development of the PCS brand story across clinical audiences and care pathways.
• Develop clinical personas and customer journey maps to guide engagement strategies.
• Gather and synthesize insights from: Advisory boards, Market research, Customer interactions and KOL engagement.
• Identify unmet needs and evolving customer preferences to inform marketing and portfolio strategies.
• Partner with internal stakeholders to develop and execute: Clinical evidence generation plans, Claims and publication strategies, Health economics and outcomes research (HEOR).
• Support dissemination of scientific evidence and clinical publications to strengthen differentiation and credibility.
• Monitor competitive evidence and claims to identify opportunities for differentiation.
• Design and deliver accredited and non-accredited educational programs to strengthen relationships with clinical stakeholders, ensuring content is evidence-based, relevant, and aligned with evolving standards of care.
• Establish the organization as a trusted clinical partner through ongoing thought leadership initiatives, including publications, advisory boards, speaking engagements, and collaboration with key opinion leaders.
• Develop strategic educational roadmaps that address clinical practice gaps, support product adoption, and enhance patient outcomes.
• Partner cross-functionally with medical, regulatory, and commercial teams to ensure compliant, high-impact educational offerings.
• Build and manage relationships with: Key Opinion Leaders (KOLs), Academic institutions, Healthcare organizations and professional societies.
• Expand and maintain the global KOL network.
• Identify strategic partnerships and co-development opportunities.

Global Clinical Marketing Manager – Patient Care Solutions

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment
• Drives customer satisfaction through Service Excellence
• Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations
• Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
• Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction
• Effectively communicate and partner with teammates and colleagues
• Implement GE/customer facility contract and support customer and business goals/objectives
• Lead, instruct, and assist technicians on basic and complex repairs/resolution
• Share on-call responsibility
• Document all repair actions and submit reports/summaries according to schedule
• Ensure proper care of spares, tools, and test equipment, and ensure calibration
• Maintain approved parts inventory