GE HealthCare

Sales

• Generating proposals, preparing sales quotations and presentations, planning customer meetings, and demonstrating equipment capabilities on General Imaging Ultrasound (GI) products in assigned territory.
• Maintaining satisfactory after-sale relationships.
• Penetrating competitive accounts and communicating current market intelligence back to the business, along with field concerns, issues and requirements.
• Providing leadership in market analysis and development/execution of strategies and action plans to drive GI Ultrasound sales.
• Prospecting for new customers and business in addition to growing and maintaining our existing customer portfolio.
• Annual and quarterly achievement of multiple sales and revenue targets.
• Development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.

Product Sales Specialist – General Imaging

Software Engineer

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
• Drives customer satisfaction through service excellence.
• This role requires the candidate to work onsite at our customer location(s).
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
• As instructed, implement GE/customer facility contract and supports business goals/objectives.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• When trained, able to share on-call responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help to answer questions when performing PM.
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Biomedical Engineering Technician 1

Marketing

• Own the global downstream marketing strategy and annual plan for the CT portfolio
• Translate upstream strategy into clear downstream direction: priorities, messaging architecture, launch sequencing, and activation focus areas
• Identify growth opportunities by segment, customer type, and buying environment
• Build strong operating rhythm with key stakeholders to drive alignment and execution
• Lead downstream strategy and execution for CT new product introductions, upgrades, and lifecycle initiatives
• Drive launch readiness across key components
• Establish and run launch governance
• Ensure lifecycle marketing supports sustained adoption and differentiation beyond launch
• Develop and maintain CT positioning and messaging aligned with Imaging narratives
• Define buyer-journey messaging based on jobs to be done

Associate Director, Downstream Marketing – Global Imaging CT

Compliance

• Develop, implement, and manage GE HealthCare's export and sanctions compliance program
• Design, implement, and maintain export and sanctions compliance programs
• Lead ITC support for expansion of trade compliance automation
• Collaborate closely with legal counsel and other internal departments
• Act as ITC lead on global cross-functional team projects
• Provide oversight to export licensing and classification programs
• Develop and deliver comprehensive export compliance training programs
• Conduct regular risk assessments of global operations
• Represent the company in discussions with government agencies

Senior International Trade Compliance Manager

Manager

• Own the WHXR commercial enablement plan and execution aligned to the WHXR GTM plan and key sales motions.
• Translate WHXR priorities into clear enablement deliverables that support consistent execution across regions.
• Support multiple commercial roles involved in winning opportunities.
• Build and maintain WHXR toolkits aligned to key stages of the buyer journey and opportunity funnel.
• Ensure enablement assets support funnel progression by opportunity step and address key barriers to conversion.
• Collaborate with Product Marketing and Clinical marketing to deliver and maintain high-quality commercial tools.
• Ensure tools are consistent with Imaging-level narratives and grounded in evidence and customer value.
• Support launch readiness and campaign enablement in partnership with WHXR Downstream Marketing.
• Establish a structured rhythm with regional teams to gather feedback on enablement effectiveness.
• Partner with Commercial Excellence to apply win/loss insights to improve competitive positioning and messaging.
• Use AI tools to improve enablement speed and efficiency.
• Ensure enablement content is organized, accessible, and current within enablement platforms.

Manager, Commercial Enablement – Global Imaging

• Provides onsite leadership, technical oversight, and operational management for clinical engineering services.
• Acts as the single point of contact for assigned customer accounts.
• Builds and maintains strong customer relationships through ongoing communication.
• Ensures service delivery meets contractual commitments, performance metrics, and Service Excellence standards.
• Participates in on-call rotation and manages service escalations as required.
• Leads, coaches, and develops a clinical engineering team.
• Tracks, analyzes, and supports financial and operational performance metrics.

Clinical Engineering Area Service Leader

• Defines and manages the marketing strategy and planning process and ensures effective go-to-market strategies.
• Aligns and translates Imaging business priorities and modality product marketing strategies into clear guidance for market-facing execution.
• Shapes, maintains and regularly reviews the Imaging-level narrative that explains the value of the portfolio.
• Defines and manages clear launch readiness process and planning, providing team direction and oversight for major launches.
• Builds, inspires and motivates a high-performing marketing organization.

Director of Downstream Marketing, Global Imaging

Field Engineer

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
• Keep up to date with competitor information and market trends.
• Answer service calls independently without assistance within one year of employment.

Field Service Engineer

• Deliver on quarterly & annual orders and revenue sales targets
• Maximize profit margin on equipment and service contract sales
• Cultivate and maintain relationships with healthcare stakeholders
• Assist with leading cross-functional commercial teams to orchestrate deals and plans
• Leverage diagnostic imaging product knowledge in Mammography to drive funnel growth
• Collaborate with account community team to support negotiation strategies
• Reduce cycle time by leveraging Salesforce.com to track customer and account activity

Region Modality Leader – Mammography

• Own the MICT commercial enablement plan and execution aligned to the MICT GTM plan and key sales motions.
• Translate MICT priorities into clear enablement deliverables that support consistent execution across regions.
• Build and maintain MICT toolkits aligned to key stages of the buyer journey and opportunity funnel.
• Ensure enablement assets support funnel progression by opportunity step.
• Collaborate with Product Marketing and Clinical marketing to deliver and maintain high-quality commercial tools.

Manager, Commercial Enablement – Global Imaging MICT

• Learn specialized industry-specific software and technical configurations and apply this knowledge to support MIM customers
• Provide excellent customer service and technical assistance to hospital IT, PACS Administrators, clinicians, and clinical staff to understand their needs and provide tailored support
• Use remote technologies to diagnose and resolve complex technical issues and guide customers in software configuration for optimal data sharing
• Perform software updates, upgrades, and system migrations
• Ensure customer satisfaction for every step of the customer’s support journey
• Act as the voice of the customer by sharing technical insights with MIM’s product, quality, and management teams to improve the software and the overall customer experience
• Collaborate with other team members and departments in developing solutions that may be outside of your area of expertise
• Facilitate technical training sessions for team members, along with cross-functional teams
• Contribute to departmental operational improvement initiatives

Technical Service Engineer II

Account Manager

• Develop business plans and execution strategies for key imaging centers and referring physicians
• Pre-call planning and in-call questioning to understand customer needs, craft solutions and drive utilization
• Collaborate with market access support teams to optimize payor contract implementation and satisfaction across imaging centers and hospitals
• Monitor territory plan performance, communicate results and action steps to all cross-functional partners
• Develop deep knowledge of the diagnostic algorithms and care pathways used by physicians to evaluate patients with neurodegenerative diseases who are being evaluated for Parkinson's Disease, Essential Tremors or other causes of neurodegenerative decline
• Understand and clearly communicate Pharmaceutical Diagnostic’s Neurology team’s strategy, goals and planning to all cross-functional team members and customers, including how our imaging scans fits into GE Healthcare vision and goals for better patient care
• Execution on a multi-faceted territory plan that includes partnering with hospital / imaging centers to offer imaging services that utilize DaTscan and quantification software platforms (DaTQUANT and cDAT).
• Account Management of a cross-functional territory that includes opening up hospital / imaging centers to offer imaging services that utilize DaTscan
• Generating patient referrals by educating community physicians and specialists (push/pull) about this new diagnostic tool via in-service, speaker programs, etc.
• Create relationships with key targets that convey valuable information in condensed timeframes and creatively earn access rights to difficult to see physicians
• Compiling lists of prospective customers and sales leads; follow up as necessary
• Working with account managers to increase prospects and drive closure of opportunities
• Making cold calls to potential customers where required
• Providing pricing strategy, managing contracts, and ensuring pricing compliance for segment opportunities
• Deliver solutions. Sell and manage relationship with between assigned pharmacies and customers
• Forecasting orders and sales of assigned territory and submit monthly report
• Representing the company at trade association meetings to promote product and company
• Achieve individual sales targets for the assigned territory
• Develop deep knowledge of DaTscan, DaTQUANT and other portfolio products in order to articulate the key selling messages to all relevant customers
• Demonstrate understanding of the imaging marketplace including business goals, Nuclear Medicine and PET products and equipment used in hospitals and independent imaging centers.
• Address most product-related questions and promptly locate answers/experts for questions he/she cannot answer or which must be answered by an expert
• For hospitals and imaging centers, profile the typical patient flow from prescriber request for a scan to scheduling of a scan, procurement of a scanning product, interpretation of the scan, and the report back to the prescribing physician
• Identify the top referring prescribers, create relationships, and appropriately impact the decision-making criteria that may result in the utilization of GE Neurology’s imaging agents

Neurology Account Manager

Director

• Lead, coach, and develop a team responsible for Commercial Enablement and Growth Activation across Imaging modalities.
• Set clear priorities, roles, and operating cadence to ensure high-quality delivery and adoption.
• Build a culture of high ownership, customer mindset, and continuous improvement.
• Translate the GTM plan and business priorities into a clear set of sales challenges to win.
• Partner with Regional leaders and Commercial Excellence to ensure enablement priorities reflect regional realities and field needs.
• Ensure enablement supports key commercial roles involved in winning.
• Build deep partnerships with Product Marketing, VP&I, Downstream Marketing, Commercial Excellence, and Regional Marketing & Training.
• Establish clear ways of working across teams to reduce rework and increase speed-to-market.
• Build commercial toolkits that support execution across the customer buyer journey and funnel stages.
• Oversee development of standard work for commercial tools such as pitch decks, one-pagers, messaging guides, and talk tracks.
• Lead commercial readiness planning for product launches, upgrades, and major campaigns.
• Establish a consistent operating rhythm with regional teams to evaluate enablement effectiveness and evolving needs.

Associate Director, Commercial Enablement, Global Imaging

Support Engineer

• Provide remote and on-site technical support for Philips Allura FD family and Philips Azurion family
• Use successful, effective field experience and knowledge to provide technical support to FE’s, CST’s, and customers that may include both remote and onsite support.
• Maintain up-to-date knowledge of modality products, service expertise, and tools to maintain “field advisor” status.
• Utilize the GEHC escalation process as needed, working closely with local customer and CSO stakeholders to define and support implementation of corrective action plans to resolve customer issues in a timely manner.
• Utilize “Gameplan” tool to drive service effectiveness.
• Contribute knowledge articles to iResolve database.
• Contribute to the improvement of productivity tools through idea generation, workout attendance, and small projects as required.
• Support Material controls and Purchased Service cost reduction initiatives for the modality.
• Within project engagement, act as a change agent/ field "advisor" in areas such as product serviceability and reliability, quality trend analysis, productivity program development and implementation, national modality program execution and new product introduction support.
• Manage and support improvements in business processes that maximize competitiveness, enabling continued business growth.
• This may include leveraging remote service capabilities to improve remote troubleshooting and remote fix rates.
• Coach and train FE's to ensure that technical and customer skills are up to date and meet the needs of the business.
• Serves as subject matter expert (SME) for FE modality training; assist in development of new training course content and adjunct instructor at GE Healthcare Institute for Multi-Vendor Instructor-Led training courses for Philips X-ray and Vascular training courses.
• Identify field process improvements such as pre-PM work, PM cycle time, remote TTR work, field-based technical training to support use of remote diagnostic troubleshooting tools and processes in the field.
• Identify field quality improvements to include hazardous/ non-hazardous complaints via Trackwise.
• Travel to customer sites and support field coaching and mentoring, Field Based Training (FBT), and customer escalations (CSOs).

Product Sales Specialist – General Imaging

Biomedical Engineering Technician 1

Associate Director, Downstream Marketing – Global Imaging CT

Senior International Trade Compliance Manager

Manager, Commercial Enablement – Global Imaging

Clinical Engineering Area Service Leader

Director of Downstream Marketing, Global Imaging

Field Service Engineer

Region Modality Leader – Mammography

Manager, Commercial Enablement – Global Imaging MICT

Technical Service Engineer II

Neurology Account Manager

Associate Director, Commercial Enablement, Global Imaging

Vascular Technical Support Engineer 1

Field Service Engineer