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Clinical Applications Specialist – CT
GE HealthCareClinical Applications Specialist supporting GE HealthCare Imaging applications team with training on CT equipment. Focused on customer experience through comprehensive education and training solutions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering clinical education and training on GE HealthCare CT equipment, ensuring optimal performance and customer satisfaction. Proficient in developing and maintaining customer relationships while executing comprehensive training programs in clinical environments.
Highest-signal resume keywords
Clinical Education DeliveryARRT CertificationTechnical/Clinical Industry ExperienceSoftware ProficiencyCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical TrainingProduct KnowledgeSoftware Application ProficiencyDocumentation ManagementPre-Sale Product Evaluation
Soft Skills
CollaborationCommunicationProactive Engagement
Tools & Technologies
Windows OutlookMicrosoft WordMicrosoft PowerPointMicrosoft ExcelWeb-Based Tools
Certifications & Qualifications
ARRT CertificationVendor Credentialing Registration
Industry Keywords
Imaging ModalitiesCustomer TrainingNet Promoter ScoreClinical EnvironmentIntegrated Account Management
About the role
Key responsibilities & impact- Deliver comprehensive training on GEHC CT equipment in a customer facing environment.
- Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions.
- Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities.
- Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment.
- Provide pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
- Drive realization of revenue thru execution of on-site or remote clinical education delivery.
- Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
- Provide ongoing post-installation training and support as needed over the lifecycle of the product.
- Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
Requirements
What you’ll need- Associate degree or equivalent
- Minimum of 3 years technical/clinical industry experience
- ARRT or equivalent specific modality certification
- Comfortable in a clinical/patient environment
- Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps)
- Ability to learn specialized industry specific software and provide digital education and training solutions.
- Will be required to register with one or more vendor credentialing services by various customer hospitals.
- Required to travel extensively, 80+% (4-5 days per week including overnights and some weekends), within the territory via multiple modes of transportation (car, air travel, train etc.)
Benefits
Comp & perks- Professional development
- Competitive compensation
- Great work environment
- Challenging careers