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Biomedical Technician 3
GE HealthCareBiomedical Technician responsible for evaluating and maintaining complex biomedical equipment at GE HealthCare. Focusing on customer satisfaction and proactive communication with clients and teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing and maintaining biomedical equipment, ensuring compliance with safety standards and customer satisfaction. Proficient in electronic documentation and effective communication with diverse stakeholders.
Highest-signal resume keywords
Biomedical Equipment ServicingCustomer Relations ManagementElectronic Documentation ProficiencyLeadership and InstructionSafety and Environmental Inspections
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Biomedical Equipment RepairPlanned MaintenanceElectrical EngineeringMechanical EngineeringTechnical Documentation
Soft Skills
Strong Communication SkillsCustomer Satisfaction FocusTeam Collaboration
Tools & Technologies
IpadIphoneMicrosoft Office
Industry Keywords
Service ExcellenceHospital ProtocolParts Inventory Management
About the role
Key responsibilities & impact- Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment
- Drives customer satisfaction through Service Excellence
- Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations
- Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
- Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction
- Effectively communicate and partner with teammates and colleagues
- Implement GE/customer facility contract and support customer and business goals/objectives
- Lead, instruct, and assist technicians on basic and complex repairs/resolution
- Share on-call responsibility
- Document all repair actions and submit reports/summaries according to schedule
- Ensure proper care of spares, tools, and test equipment, and ensure calibration
- Maintain approved parts inventory
Requirements
What you’ll need- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field
- 4+ years of experience servicing medical equipment, or equivalent military education
- High School Diploma/GED and 6+ years of experience servicing medical equipment
- Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone)
- Familiarity with technological programs (e.g., Microsoft Office)
- Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership)
- Strong communication skills
Benefits
Comp & perks- Great work environment
- Professional development
- Competitive compensation
- Relocation assistance