GE HealthCare

QA Engineer

• Lead Supplier Quality & Development strategies supporting NPI, product transfers, and sustaining quality improvement
• Provide indirect leadership, coaching, and standardization across the SQE team
• Escalate complex supplier quality issues and lead root cause investigations and corrective/preventive actions
• Drive supplier performance improvements using DPPM, SCAR effectiveness, and NPI/Transfer quality readiness metrics
• Partner with Sourcing, Engineering, Manufacturing Operations, and Product Management
• Embed Heartbeat principles, SQDC, visual management, tiered accountability, and structured problem-solving
• Lead use of enterprise dashboards, SQCS, Smartsheet, and data analytics to monitor supplier performance and identify risks
• Develop defect trend, rolling DPPM, Pareto, CoPQ, and leading-indicator analyses
• Translate data into actionable insights for operational teams and business leadership
• Ensure QMS, regulatory, supplier audit, audit-readiness, qualification, monitoring, and corrective-action requirements
• Lead process digitization, simplification, standardization, and continuous-improvement initiatives across sites

Lead Supplier Quality Engineer

Clinical Specialist

• Provide technical and clinical leadership during pre-sales by demonstrating the full range of Ultrasound products, potential uses, capabilities, and benefits
• Coordinate, schedule, and execute objective-based customer system training
• Monitor and report training outcomes
• Serve as a Point of Care Ultrasound subject matter expert and clinical liaison to sales
• Strengthen clinical capabilities, customer relationships, and business opportunities
• Penetrate competitive accounts and communicate market intelligence to the business
• Advance new product features and clinical techniques
• Develop customer training plans and strategies for new product assimilation and ongoing training
• Support trade shows and professional conferences through product demonstrations and customer training
• Identify customer satisfaction issues and assist with escalations, problem determination, and specialty training requests
• Develop customer relationships, standardize and optimize protocols, and support clinical education initiatives
• Promote hybrid training delivery for customers
• Maintain pre- and post-training documentation
• Follow Quality Management System and EHS processes and policies

Clinical Applications Specialist, Point of Care Ultrasound

Product Manager

• Develop and execute cardiac ultrasound product marketing strategies, including market analysis, product positioning, and growth initiatives.
• Identify clinical needs and translate customer insights into product strategies and business opportunities.
• Support new product introduction, product launch, and lifecycle management.
• Build relationships with key clinical experts and support clinical education activities.
• Provide product training, competitive analysis, and commercial support for sales teams.
• Collaborate with global teams to drive localization and implementation of product strategies.
• Analyze market trends and business performance to identify growth opportunities.

Director

• 为指定的产品/优惠/服务制定商业和营销计划,包括价值主张;
• 涉及参与对市场研究、市场定位以及与指定范围相关的促销活动进行评估。
• 需要跨产品线、市场、销售流程或客户群的专业知识。
• 需要强大的商业意识,并有望影响其广泛销售领域的战略发展,包括对资源的控制。
• 管理由高级专业人员及其他人组成的团队。
• 阐释简单的内部和外部业务挑战,并建议最佳实践以改进产品、流程或服务。
• 随时了解可能影响工作的行业趋势。
• 使用高水平的判断力来做出决策并处理项目、产品线、市场、销售流程、活动或客户中的复杂任务或问题。
• 有能力评估所提供信息的质量并向利益相关者或客户提出相关问题。
• 能够为设置参数之外的问题提供新的解决方案,并能够构建和提供建议。

Associate Segment Director – WHS

Technician

• Respond to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer’s biomedical equipment
• Drive customer satisfaction through Service Excellence
• Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
• Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up

Biomedical Technician I

Field Engineer

• Complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
• Keep up to date with competitor information and market trends.
• Answer service calls independently without assistance within one year of employment.

Patient Monitoring, Telemetry, Diagnostic Cardiology Field Engineer 1

Solutions Engineer

• Own a portfolio of largest, multiyear, multi-product enterprise accounts
• Advise customers on best practices for transforming imaging operations
• Proactively manage the success of enterprise IDS customers
• Act as a technology evangelist and change management leader
• Understand the top imaging initiatives and associated KPIs
• Build strong relationships across relevant stakeholders
• Develop deep product expertise and understand how IDS fits into the ecosystem
• Review and analyze usage data, renewal dates, and growth opportunities
• Surface insights and recommendations to customers
• Conduct account performance planning and reviews
• Represent customer needs when articulating software product requirements
• Inform the future of the IDS solutions platform
• Nurture customer advocacy

Enterprise Customer Success Manager – Imaging Digital Solutions

• Deliver clinical and operational expertise by providing excellent education and training support for the CVUS product portfolio to clinical end-users.
• Serve as a subject matter expert and technical liaison to the sales organization.
• Advance new product features and imaging techniques; partner with customers in developing training plans and strategies.
• Coordinate, schedule, and execute objective based system training; monitor and report on training outcomes.
• Act as focal point for modality/team, identify customer satisfaction issues, and assist in escalations.
• Develop relationships with key opinion leaders to standardize and optimize protocols and support clinical education initiatives.

Clinical Applications Specialist – Cardiovascular Ultrasound

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
• Keep up to date with competitor information and market trends.
• Answer service calls independently without assistance within one year of employment.

Product Specialist

• Cultivate and maintain strong relationships with healthcare stakeholders within the hospital, (biomed, Nurse Manager, acute care, IT) to identify qualified leads, grow market share and increase revenue, and reduce customer attrition.
• Deliver on quarterly & annual orders and revenue sales targets; maximize profit margin on equipment and service contract sales.
• Leverage product knowledge in our Patient Monitoring and Patient Care portfolio to drive funnel growth for the region.
• Demonstrate expertise in customers’ installed base and develop sales proposals that map with their annual budget process.
• Collaborate with the account community team to support co-developed negotiation strategies.
• Reduce cycle time by leveraging Salesforce.com (CRM tool) to track customer and account activity, to map visibility and drive market share, and to prioritize sales funnel.

Product Sales Specialist, Patient Monitoring

Compliance

• Own and lead the RIM strategy, roadmap and target operating model, aligned to Regulatory Affairs, Regulatory Operations, Quality and enterprise data and digital priorities
• Lead and develop the RIM team, including recruitment, onboarding, capability building, succession planning and performance management, while fostering an inclusive and accountable team culture
• Establish and chair RIM and Regulatory Data Governance forums to align priorities, make cross-functional decisions, resolve escalations and maintain clear ownership of systems, processes and data
• Own the Regulatory Data Governance framework, including data ownership and stewardship, data standards, data quality thresholds, KPIs, issue escalation and lifecycle controls for regulatory master data
• Set strategic business ownership and governance for the RIM ecosystem, ensuring investment and release priorities support business needs
• Define the resource and operating model needed for sustainable delivery and resilience, delegating operational execution to designated business administrators, process owners and data stewards
• Monitor RIM, regulatory data quality and process performance metrics, using insights to drive risk-based improvements, CAPA effectiveness, leadership decisions and prioritization
• Sponsor continuous improvement and transformation initiatives that simplify processes, strengthen data integrity, improve automation and enable global worksharing.

Head of Regulatory Information Management

Account Manager

• Develop and execute the commercial strategy across the assigned national territory
• Manage and grow a portfolio of strategic healthcare accounts
• Identify, develop, and close new business opportunities
• Build and maintain strong relationships with key stakeholders
• Create and implement account plans for long-term business growth
• Lead commercial discussions, negotiations, and contract execution
• Drive sales opportunities across the GE HealthCare portfolio
• Collaborate with cross-functional teams to deliver customer-focused solutions
• Monitor market trends and competitive activities
• Support public and private tenders

Senior Account Manager

Chief Marketing Officer

• Manage and mentor a team of Regional Field Marketing Managers to deliver consistent, high-quality regional marketing execution and performance outcomes
• Plan and lead execution of regional/local demand generation initiatives including awareness campaigns, educational programing
• Partner with sales leadership to develop compliant territory specific go to market plans and customer activation activities
• Design and track KPIs for regional marketing execution
• Collaborate with Marketing Franchise team and Marketing Centers of Excellence to develop and deploy tailored marketing messaging
• Integrate clinical “voice of field” into brand and GTM strategy
• Work with Regulatory, Legal and Compliance stakeholders to ensure appropriate design and execution of all field marketing activities
• Coordinate presence at key regional and local events in collaboration with events and franchise teams
• Refer customer questions and requests to appropriate teams in line with company policies

Director, Field Marketing – Neurology Referrers

Vice President

• Set the sales strategy for a specific geography
• Drive overall financial accountability throughout the market
• Manage overall sales revenue, margin, cost targets
• Establish and foster key customer relationships
• Lead a culture of integrity and collaboration
• Ensure quality, compliance and controllership rules are met

Vice President, Market - Mid-Atlantic

Financial Planning and Analysis

• Own the standard monthly financial reporting that is necessary to measure the financial results and guide future business decisions
• This includes monthly and quarterly financial packages that track trends and performance of orders, sales, backlog, costs, margins, inventory, and other critical metrics
• Partner directly with AKA Segment GMs and leadership team to prepare monthly operating reviews with AKA CEO/CFO as well as global segment reviews
• Monitor and analyse pricing trend at product and country level to understand key drivers and enhance profitability and support implementation of strategy that aligns with market dynamics in each country with AKA and Segment leadership team as well as country finance and commercial team
• Lead budget/strategy process for AKA Equipment Segments, which includes coordinating with countries in AKA and International region on growth targets and formulate investment/capital allocation decision making
• Own profitability monitoring and trend analysis with key drivers (e.g. Price, Mix, Productivity, Unusuals, FX, etc.)
• Lead standardization and automation of financial dashboard/reporting across different countries in AKA for consistent and centralized reporting capability that drive greater visibility
• Ad hoc financial analysis as required to support commentary/key driver analysis and in response to queries from the management team
• Communicate financial information, translate/educate financial concepts and impacts, facilitate interactions with region commercial and operating teams to influence decisions