Patient Monitoring, Telemetry, Diagnostic Cardiology Field Engineer 1

GE HealthCare

Field Engineer I performing Preventative Maintenance and basic troubleshooting for medical equipment at GE HealthCare. Assisting in installation and resolving customer issues while driving customer satisfaction.

Posted 8/1/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $69,040 - $103,560 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Preventative Maintenance and troubleshooting of electronic equipment, with a strong focus on customer satisfaction and effective communication. Capable of managing service records and engaging in sales opportunities to enhance customer relationships.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingCustomer ServiceElectrical EngineeringMicrosoft Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshootingService RepairElectrical EngineeringBiomedical EngineeringMechanical EngineeringWeb ApplicationsCustomer Service LogsCycle Time ManagementSales Opportunities

Soft Skills

Effective CommunicationTeam CollaborationCustomer Relationship Building

Tools & Technologies

Microsoft SuiteGEHC Escalation Process

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Electronic EquipmentCustomer SatisfactionMarket TrendsContract RenewalsValue-Added Services

About the role

Key responsibilities & impact

Complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
Assist more experienced field engineers with equipment installation.
Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
Effectively communicate and partner with teammates and colleagues.
Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
Serve as a member of the account community for key accounts.
Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
Keep up to date with competitor information and market trends.
Answer service calls independently without assistance within one year of employment.

Requirements

What you’ll need

Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
Experience with Web applications as well as Microsoft suite of products.
Must have and maintain a valid Driver's License.
Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Benefits

Comp & perks

medical
dental
vision
paid time off
401(k) plan with employee and company contribution opportunities
life insurance
disability insurance
accident insurance
tuition reimbursement