Fourth

Engineering Manager

• Lead, coach, and develop Software Delivery Managers and their teams
• Set clear expectations for engineering delivery, quality, communication, and accountability
• Partner with Product and Architecture to align priorities, manage risks, and support delivery commitments
• Act as a senior escalation point for delivery challenges, dependencies, and organisational blockers
• Promote practical adoption of AI tools and modern engineering practices across teams
• Represent Sofia Engineering in senior stakeholder discussions and translate strategy into clear execution

Director of Software Engineering

Revenue Operations

• Develops and maintains revenue enablement content for learning programs, paths, and certifications across revenue-facing roles (Sales Directors, Account Executives, Account Managers, Customer Success Managers, and Business Development Representatives) remotely.
• Provides subject-matter expertise on content design and delivery to improve the business's revenue training and enablement programs.
• Partner with Enablement, Sales Leadership, Customer Success, Marketing, and Product to regularly assess revenue training content needs, using performance data and observation to identify skill gaps across the team.
• Partner with Revenue Operations to align enablement programs with pipeline, ramp, and retention metrics.
• Listen to customer-facing calls and interactions, providing coaching and feedback to Sales, Customer Success, and Business Development teams to improve performance.
• Lead product launch enablement, including messaging, training, and customer-facing collateral for new product releases, alongside Product Marketing.
• Own Seismic content strategy and administration – platform governance and content library management – partnering with Marketing and Product to ensure consistency and quality across sales and customer-facing collateral (case studies, decks, templates, info sheets, etc.).
• Manage LMS course design, content creation, and compliance – including voiceovers, training materials, certifications and onboarding paths – to make the new-hire learning and on-going training intuitive.

Senior Revenue Enablement Manager

Director

• Lead and develop the WFM and Payroll Implementation Managers.
• Set clear expectations, establish accountability, and drive results.
• Own delivery of all commercial WFM and payroll implementations.
• Define performance metrics, SLAs, and quality standards.
• Identify bottlenecks and optimize for throughput.
• Provide critical input on the strategic productization initiatives.
• Partner with Product and Sales to build a roadmap toward self-serve and reduced professional services dependency.
• Define performance standards and operational expectations for the offshore implementation team.
• Iterate on training, workflows, and processes to continuously improve efficiency and quality.
• Build and evolve scalable implementation processes and playbooks for both WFM and Payroll.
• Drive continuous improvement and identify automation opportunities.
• Establish operational reporting and metrics that track volume, quality, cost per implementation, and team productivity.
• Build dashboards that inform decision-making.
• Partner with Product, Engineering, Sales, and Customer Success to surface implementation challenges, product gaps, and scaling constraints.
• Lead adoption of AI and automation for onboarding, configuration, integrations, and error checking.

Director of Implementation, SMB & Mid-Market

• Lead, hire, develop, and retain the enterprise implementation delivery team.
• Set clear expectations, establish accountability, and drive results.
• Own delivery and revenue realization of all U.S. enterprise implementations.
• Identify and mitigate risks, manage escalations, and resolve customer issues.
• Ensure SOWs are achievable from a delivery perspective.
• Manage scope, change orders, and execution against contracts.
• Establish implementation standards, processes, and playbooks.
• Identify improvement opportunities and drive continuous adoption.
• Forecast and manage team capacity and resource allocation across the enterprise portfolio.
• Identify opportunities to streamline implementations through tools, automation, and process improvements.
• Own evaluation, adoption, and scaling of solutions that reduce manual work and accelerate delivery.
• Partner with Product, Engineering, Sales, and Customer Success to surface implementation gaps, inform product roadmap, and align on enterprise strategy.
• Establish reporting and metrics for project health, team performance, and operational efficiency.

Director of Enterprise Implementation

Backend Engineer

• Working in an Agile environment, where team work is always recognized and appreciated.
• Design, develop and unit test solutions of any size or complexity
• Produce clean code
• Become part of a fast-moving team where quality always comes first
• Understand all of Fourth’s products in detail, how they are integrated with each other, and their business value
• Diagnose defects and provide effective solutions.
• Provide development estimates, be a part of planning sessions
• Understand and support the release management process

Junior .NET Developer

Executive Assistant

• Manage complex calendars for up to 4 executives, including scheduling meetings, resolving conflicts, coordinating priorities, and maintaining focus time where appropriate.
• Coordinate domestic and international travel arrangements including flights, hotels, transportation, itineraries, and related logistics.
• Prepare and submit expense reports using Concur or similar systems.
• Coordinate logistics for leadership meetings, team meetings, offsites, and internal events.
• Provide day-to-day administrative support including document preparation, correspondence, file organization, and support for presentations and reporting materials.
• Serve as a professional point of contact for internal and external stakeholders.
• Partner effectively with other Executive Assistants and business teams to support scheduling alignment, meeting logistics, and company initiatives.
• Handle sensitive and confidential information with discretion and professionalism at all times

Program Manager

• You will own delivery across the programme’s workstreams and the wider change portfolio, spanning two priorities: Fix the foundations.
• Drive delivery of a single trusted customer view, the rationalisation of core platforms, ownership and integrations, governed business data with automated executive reporting, and a people system of record (HRIS).
• Support the conditions for safe, effective AI adoption at scale, and the build of the governed knowledge and customer-context layer that powers internal AI assistants, beginning with Customer Support.
• Turn an evolving blueprint and shifting priorities into credible plans, sequencing, and measurable outcomes, adjusting as scope moves.
• Manage dependencies and trade-offs across engineering, data, product, and business functions, and make the hard calls on what comes first and what waits.
• Drive delivery proactively: anticipate blockers, force decisions, and chase the work, while resisting pressure to pull teams into tactical delivery before the plan is set.
• Run a lightweight operating rhythm (planning, steering, reporting) that leadership relies on and teams engage with.
• Keep information flowing both ways: decision-ready status and honest risk for senior stakeholders, clear context for delivery teams, no surprises.
• Hold senior leaders and cross-functional owners to the commitments they own, and escalate with judgement.

Programme Manager

Data Engineer

• Writing and improving data pipelines which load data in our data lake and transform it to the Feature store
• Ensuring all data is available in the right format and reliable quality. Working on improvements of the quality of data as well as challenges as data shift and concept drift
• Testing Data pipelines at staging environments and deploying them at production
• Writing proprietary packages / frameworks to be used for internal purposes to make the standard tasks easier (such as data load, model testing, exploratory data analysis, etc.)
• In collaboration with ML Engineers and Data Scientists taking part in A/B testing and monitoring solutions

Junior Data Engineer

People Operations

• Act as a key partner to executive and senior leadership teams to shape and deliver business strategy through people initiatives
• Translate commercial priorities into workforce, capability, and organisational plans
• Drive alignment between regional people strategies (primarily US, UK, Bulgaria) and global business objectives
• Provide thought leadership on organisational effectiveness, productivity, and performance
• Lead the development and execution of global people programmes
• Ensure consistency while allowing for local market adaptation
• Lead, develop, and mentor a team of HR Business Partners across regions
• Build capability within the HRBP team to operate as high-impact business advisors
• Coach senior leaders on leadership effectiveness, team performance, and organisational health
• Foster a strong, inclusive, and high-performing People function
• Act as the senior escalation point for complex employee relations issues across jurisdictions
• Ensure compliance with local employment law (US, UK, Bulgaria) and mitigate organisational risk
• Establish consistent principles while navigating regional differences
• Partner with leadership to design and implement talent strategies including workforce planning, succession, and leadership development
• Drive performance management practices aligned to business outcomes
• Own and evolve approaches to engagement, retention, and development
• Ensure robust pipelines of future leaders across regions
• Lead organisational design initiatives across functions and geographies
• Drive data-led workforce planning and capability shaping
• Ensure alignment to job architecture, career pathways, and workforce strategy
• Responsible for shaping pay and performance philosophies, ensuring market competitiveness and internal equity
• Leverage data and analytics to inform decision-making and provide actionable insights
• Monitor trends across regions (attrition, engagement, productivity) and drive interventions

Director, People Partnering

Data Scientist

• Build data-powered solutions forming part of our product
• Define and execute data science experiments
• Create PoC and move them to production with support from ML and Data Engineers
• Conduct exploratory data analysis
• Perform feature engineering
• Engage in time series forecasting
• Develop, deploy, and monitor models
• Conduct A/B testing
• Communicate findings and mine data for insights
• Influence organisational strategies based on insights

Data Scientist – Junior/Mid

Product Manager

• Defining and building both Manager App & Employee App from the ground up — strategy, roadmap, design and delivery
• Managing the navigation architecture, information hierarchy and overall UX framework across both apps
• Ensuring underlying platform capabilities are presented to users without exposing backend complexity
• Ownership and governance of the Fourth design system — component library, interaction patterns, visual language, accessibility standards
• Partnering with domain product leads to define end-to-end workflows that span multiple systems
• Translating intent-based user journeys into coherent, low-friction experiences
• Leading a multidisciplinary team including UX/UI designers, a Product Manager, and a delivery squad of engineers and QAs.

Director of Product Experience

Manager

• Own the end-to-end software delivery lifecycle, ensuring high-quality and on-time execution
• Align engineering work with product goals, architecture, and SDLC standards
• Drive delivery predictability, flow efficiency, and continuous improvement
• Lead the transition towards an AI-native delivery pipeline, embedding AI-driven practices into engineering workflows, automation, and delivery processes
• Provide technical direction and guidance to engineering teams
• Participate in architectural decisions and promote engineering best practices
• Ensure scalable, reliable, and maintainable solutions
• Lead and develop engineering teams
• Collaborate closely with Product, Architecture, and Operations to manage priorities and dependencies
• Communicate delivery progress, risks, and outcomes clearly to stakeholders
• Lead incident and defect management, including root cause analysis and long-term resolution
• Ensure adherence to quality, security, and compliance standards
• Drive improvements in delivery processes, tooling, and team performance.

Software Delivery Manager

Performance Marketing

• Own pipeline: Drive inbound and outbound demand programs end-to-end — strategy, execution, iteration — with a clear line to SAO targets each quarter.
• Embed with sales: Standups, call shadows, deal reviews.
• Build campaigns that earn attention: Develop integrated, multi-touch programs across email, paid, content, and outbound that speak to operators’ reality.
• Know your buyer: Learn from regular operator interviews and sales calls to craft messaging, creative, and campaign strategy that works.
• Use AI to scale yourself: Tools, workflows, agents.