Director of Product Experience

Fourth

Director of Product Experience managing end-to-end user journey across apps for Fourth, a global hospitality management leader. Defining UX frameworks and leading cross-disciplinary teams for product consistency.

Posted 6/2/2026full-timeRemote • Texas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Defining and building both Manager App & Employee App from the ground up — strategy, roadmap, design and delivery
Managing the navigation architecture, information hierarchy and overall UX framework across both apps
Ensuring underlying platform capabilities are presented to users without exposing backend complexity
Ownership and governance of the Fourth design system — component library, interaction patterns, visual language, accessibility standards
Partnering with domain product leads to define end-to-end workflows that span multiple systems
Translating intent-based user journeys into coherent, low-friction experiences
Leading a multidisciplinary team including UX/UI designers, a Product Manager, and a delivery squad of engineers and QAs.

Requirements

What you’ll need

8+ years in product, design, or experience roles
Has owned and shipped end-to-end products, not just designed them
Led multidisciplinary teams, including designers and PMs
Operated in complex, multi-product or platform environments
Held delivery accountability — you have shipped things on time
B2B SaaS or enterprise software background preferred
Hospitality or operational software a strong plus.

Benefits

Comp & perks

Unlimited PTO!
Medical, Dental, Vision Insurance!
401k Match!
Parental Leave
Laptop and equipment.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

UX designUI designproduct managementinformation architectureinteraction designcomponent library managementaccessibility standardsend-to-end product deliveryuser journey mappingworkflow definition

Soft Skills

leadershipteam managementcollaborationstrategic thinkingcommunicationproblem-solvingaccountabilitymultidisciplinary teamworkuser-centric thinkingadaptability