fastshop

Analyst

• Ensure accurate execution and control of direct tax operations, with a focus on tax calculation, reconciliations and compliance with ancillary obligations, while acting strategically to monitor fulfillment operations.
• Control tax operations on the platform (issued vs. rejected invoices)
• Monitor and resolve invoice rejections, ensuring inconsistencies are corrected
• Reconcile amounts paid vs. amounts owed, identifying discrepancies
• Identify and report taxation errors in operations
• Perform direct tax calculations (PIS, Cofins, IRPJ, CSLL, ISS and withholdings)
• Execute accounting reconciliations and postings in SAP
• Ensure timely delivery of ancillary obligations and support audits
• Work on the tax flow of the fulfillment project (shipment, symbolic return and sale)

Senior Tax Operations Analyst – Direct Taxes

Marketing

• Responsible for strategically and operationally leading B2B marketing initiatives, connecting planning, communications, media and demand generation to drive growth, relationships and conversion across the entire customer journey.
• Develop B2B marketing strategies aligned with the area's commercial and growth objectives.
• Structure Go-To-Market strategies for the launch of B2B products, services and solutions.
• Develop campaigns, communication plans and creative concepts for the area's strategic initiatives.
• Develop and monitor media plans and full-funnel strategies.
• Track results and produce strategic analyses to support decision-making.
• Create executive presentations, diagnostics and other strategic materials for the area.
• Act as a bridge between internal teams and external partners.
• Support the financial and operational management of marketing initiatives.
• Monitor trends, benchmarks and market opportunities relevant to the B2B segment.

B2B Marketing Specialist

Designer

• Diagnose training needs based on business data and store demands: analyze performance indicators (sales, margin, financial efficiency, services, launches and customer service), consult store leaders and conduct field visits to obtain real insights and translate them into training actions and content.
• Create instructional materials such as manuals, guides, distance-learning content, e-learning and multimedia resources with a focus on microlearning. Build segmented learning paths by audience. Design courses and training modules based on learning objectives.
• Select and apply appropriate teaching methodologies for classroom, online, or hybrid delivery. Incorporate interactive techniques such as discussions, simulations, gamification and case studies.
• Develop assessment instruments to measure learning effectiveness. Measure the impact of training on productivity increase, REC and TO, and adjust content based on analyzed data. Collect participant feedback to improve courses.
• Integrate tools and technology platforms that facilitate learning, such as LMS (Learning Management Systems), AI, video editing and presentation production (Canva).
• Collaborate with subject-matter experts, educators and other stakeholders to ensure materials are relevant and up to date. Communicate with L&D teams and management to align training with organizational strategies.
• Manage content in the LMS platform, including creating and maintaining learning paths, modules, learning objects, assessments, managerial reports and content curation. Analyze and administer product training received from vendors, ensuring proper availability on the platform.
• Participate in, support and/or lead special projects in the area, such as Initial Training Program, Train-the-Trainer, Continuous Learning and other programs created according to the needs of internal clients (sales team).

Senior Training Analyst – Instructional Design

Ecommerce

• Serve as the technical and strategic reference for commercial planning across E-commerce, Marketplace, Premium Seller, Fast Empresas and VIP channels, leading the target-setting, forecasting and strategic studies cycle for the directorate.
• Responsible for governance of the indicators and data solutions ecosystem (ETL via Databricks, automations in Python, executive dashboards in Power BI) and for developing predictive models that anticipate scenarios and guide business decisions.
• Act as the right hand to the coordination team, influencing priorities with partner areas, mentoring Mid and Junior analysts, and raising the analytical standard and data-driven culture of the directorate.
• Ensure alignment between projections, business strategy, operational capacity and directorate objectives, supporting decision-making with a short-, medium- and long-term perspective.
• Structure and evolve the governance of the directorate’s indicators, defining methodologies, business rules and standards for data consumption.
• Ensure the reliability of information through the management of pipelines, integrations and analytical solutions in SQL and Databricks.
• Apply statistical techniques and predictive models for demand forecasting, scenario simulation and market trend identification.
• Develop and enhance Power BI dashboards, consolidating strategic commercial performance indicators such as margin, sales, categories and partner metrics.
• Lead performance analyses, market studies, GAP diagnostics and opportunity sizing, proposing action plans to drive results, increase operational efficiency and support strategic decisions.
• Develop automations using Python, SQL and Databricks to optimize routines, reduce operational tasks and increase productivity.

Senior Planning & Analytics Analyst – E-commerce

Conversion Rate Optimizer

• Responsible for identifying opportunities and structuring initiatives for conversion rate optimization (CRO) and personalization of the e‑commerce experience through the management of A/B tests, personalized journeys, and segmented campaigns, working in an integrated manner with the business, product, and technology teams.
• Participates in the prioritization and monitoring of initiatives within development pipelines, ensuring improvement of key performance indicators (conversion, revenue, and user experience) and generating behavior-based data insights to support decision-making and maximize results for the digital channel.
• Define and manage the CRO roadmap: structure, prioritize, and track the backlog of conversion optimization initiatives, consolidating opportunities identified through data analysis, user behavior, and business needs, in partnership with Product, Technology, and E‑commerce teams.
• Plan, execute, and analyze A/B tests and experiments: develop optimization hypotheses, define success metrics, monitor test execution, and interpret results using statistical criteria, converting learnings into actions to increase conversion.
• Develop digital personalization strategies: create and evolve personalized journeys by customer profile and behavior, implementing campaigns, storefronts, recommendations, badges, coupons, cashback, and other mechanics using platforms such as Insider, VWO, or similar.
• Analyze customer behavior and identify optimization opportunities: monitor the user journey on App, Mobile Web, and Desktop, identifying bottlenecks, drop-off points, and improvement opportunities that drive conversion and enhance the customer experience.
• Lead CRO initiatives alongside Product and Technology teams: translate opportunities into functional requirements, follow solution development, validate deliveries in QA environments, and ensure correct implementation of improvements before release.
• Monitor performance and conversion metrics: track KPIs such as conversion rate, revenue, average order value, engagement, and personalization performance, proposing continuous actions to maximize e‑commerce results.
• Document experiments and share learnings: consolidate hypotheses, results, and insights obtained from tests in a structured repository, promoting continuous evolution of the CRO strategy and supporting future decision-making.
• Support decision-making through strategic analyses: turn behavioral, navigation, and conversion data into actionable recommendations, identifying opportunities by channel, device, and stage of the customer journey to drive business results.

CRO and Personalization Specialist

General

• Será responsável por transformar desafios em soluções inteligentes, atuando desde a definição da arquitetura até a implementação e evolução de aplicações em produção.
• Liderar tecnicamente a implementação de projetos de Inteligência Artificial, garantindo soluções escaláveis, seguras e alinhadas às necessidades do negócio;
• Definir arquiteturas para aplicações baseadas em IA Generativa, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) e Agentes de IA;
• Avaliar e recomendar modelos, ferramentas e frameworks de IA, considerando aspectos técnicos, financeiros e de governança;
• Desenvolver integrações entre soluções de IA, APIs, bancos de dados e sistemas corporativos;
• Implementar e acompanhar boas práticas de MLOps e LLMOps, garantindo monitoramento, versionamento e evolução contínua das soluções;
• Monitorar indicadores de desempenho, qualidade e custos das aplicações em produção, propondo melhorias contínuas;
• Apoiar a definição de padrões técnicos, arquitetura e governança para o ecossistema de IA da companhia;
• Disseminar conhecimento por meio de treinamentos, mentorias e compartilhamento de boas práticas com os times internos;
• Atuar em parceria com áreas de Produto, Engenharia, Dados, Segurança da Informação e Negócios para garantir a entrega de soluções que gerem valor para a companhia.

Especialista em IA

• Responsible for structuring, governing, and ensuring the quality of digital measurement for the e-commerce channel by managing analytics tools, tracking architecture, and the data environment, working in close collaboration with business, product, and technology teams.
• Oversee data collection governance across all platforms (App, Mobile Web, and Desktop), ensure data reliability, and produce dashboards and analyses that support decision-making and maximize digital channel results.
• Structure and ensure e-commerce data capture: implement and evolve the digital measurement architecture, ensuring correct event tracking at all touchpoints (App, Mobile Web, and Desktop) using tools such as Google Analytics 4, Google Tag Manager (Web and Server-Side), SDKs, and tracking pixels.
• Ensure data quality and governance: monitor the consistency, integrity, and reliability of collected data, perform tracking audits, validate the Data Layer, and guarantee standardization of implementations and digital measurement.
• Manage tracking architecture and consent management: handle the implementation and maintenance of tags, variables, and triggers in Google Tag Manager, administer the Server-Side environment hosted on Cloud Run, and ensure correct application of consent policies via OneTrust.
• Analyze the e-commerce journey and conversion funnel: develop analyses of user behavior across the purchase journey, identify optimization opportunities, conversion bottlenecks, and performance differences between App, Mobile Web, and Desktop.
• Manage the data environment and reporting: administer data integration and availability in BigQuery, develop and maintain dashboards in Looker Studio, and ensure the reliability of information used by business teams to monitor KPIs.
• Monitor digital performance metrics: track KPIs related to site and app performance such as sessions, conversion, revenue, load time, Web Vitals, and app stability (Crash Rate), proposing continuous improvements in measurement and user experience.
• Perform tracking and integration troubleshooting: investigate inconsistencies and data discrepancies between platforms and partners, validate implementations using diagnostic tools such as Preview, DebugView, and Network, and conduct root-cause analyses to resolve identified issues.
• Support data-driven decision making: produce strategic analyses and consolidate performance metrics with an integrated cross-device and cross-channel view, delivering insights that support decision-making and drive business results.

E-commerce Analytics Specialist

• Ensure correct definition, parameterization, and maintenance of the company's tax rules (ICMS, PIS, COFINS, IPI, CBS, IBS and IS), acting consultatively in the interpretation of legislation and its business impact, ensuring correct purchase cost and appropriate price formation, mitigating tax risks and providing operational support, especially for marketplace, logistics operator and fulfillment projects.
• Parameterize and maintain tax rules for purchase, sale and transfer (tax master data)
• Perform input and control of tax rules via Excel spreadsheets and legacy systems
• Build and validate taxation that directly impacts purchase cost, price formation and consequently margin
• Analyze tax legislation (ICMS, PIS, COFINS, IPI, IBS, CBS and IS) and translate it into rules applicable to the business
• Monitor legal changes daily (Diário Oficial, IOB, etc.) and assess impacts for the company
• Ensure correct tax application in intra-state and interstate purchase, sale and transfer operations (Brazil)
• Act as an internal consultant for areas such as Pricing, Commercial/Sales, Logistics and IT
• Identify and correct tax discrepancies between tax master data and suppliers' NFe data
• Ensure implementation of tax changes within critical deadlines (e.g., legislative effective dates)

Senior Tax Planning Analyst

• Ensure correct execution and control of direct fiscal operations, focusing on tax calculation, reconciliations and compliance with tax reporting requirements, while acting strategically in monitoring fulfillment operations.
• Control fiscal operations in the platform (issued invoices vs. rejected invoices).
• Monitor and resolve invoice rejections, ensuring inconsistencies are corrected.
• Reconcile amounts paid versus amounts owed, identifying discrepancies.
• Identify and report taxation errors in operations.
• Perform direct tax calculations (PIS, Cofins, IRPJ, CSLL, ISS and withholdings).
• Execute accounting reconciliations and postings in SAP.
• Ensure delivery of tax filings and support during audits.
• Work on the fiscal flow of the fulfillment project (shipment, symbolic return and sale).

Senior Fiscal Operations Analyst – Direct Taxes

• Fast Shop is a Brazilian retailer recognized for its commitment to excellent customer service and a dynamic, welcoming work environment. We value the personal and professional development of our employees and encourage growth within the organization.
• Fast Shop is expanding and we want you on our team. We are looking for a Fiscal Operations Assistant.
• What we offer?
• A passionate and dedicated team.
• An environment that fosters continuous learning and growth.
• Real opportunities for career advancement.
• An organizational culture based on cooperation and mutual respect.
• At Fast Shop, everyone is welcome 😊 — regardless of gender, sexual orientation, ethnicity, culture, religion, disability, etc. What matters is that you enjoy challenges, work well in a team, and embrace our culture and mission.
• #JOINFAST and discover how to delight customers and the planet for life! 🚀

Fiscal Operations Assistant I

Learning and Development

• Responsible for supporting and leading initiatives related to performance management, talent management, and organizational development.
• Lead and support end-to-end performance management cycles.
• Support talent management processes, including identification of key talent, risk mapping, and monitoring development plans.
• Participate in and support calibration meetings.
• Contribute to succession processes, including building and updating succession maps.
• Administer and analyze potential assessments, consolidating insights.
• Prepare HR analyses and metrics to support decision-making.
• Prepare executive presentations and supporting materials for leadership forums.
• Monitor metrics related to performance, movements, succession, potential, and talent.
• Support culture initiatives and leadership development.

Organizational Development Analyst (Mid-level)

Procurement

• Act strategically in category management, ensuring efficiency, governance and value generation for the business.
• Lead end-to-end Strategic Sourcing processes, including requisitions, market analysis, negotiation, contract drafting, purchase order issuance and supplier onboarding.
• Partner with business areas and internal stakeholders, ensuring alignment of needs and efficient process execution.
• Develop and implement procurement strategies for indirect categories, focusing on cost reduction, risk mitigation and value creation.
• Perform cost and opportunity analyses (Cost Breakdown, Spend Analysis, TCO and Opportunity Cost), identifying savings and operational efficiencies.
• Lead competitive procurement processes (RFx), including scope definition, technical and commercial evaluation, negotiation and supplier recommendation.
• Build relationships with the supplier market, conducting benchmarking and monitoring trends and innovations.
• Monitor and analyze area performance indicators (KPIs), proposing action plans for continuous improvement.
• Prepare executive materials, business cases, price comparison matrices, forecasts and management presentations with a focus on storytelling and decision support.
• Ensure adherence to internal policies, governance practices, compliance and corporate controls.

Indirect Procurement Specialist I

• Responsible for analyzing, structuring, and optimizing e-commerce performance through management of the conversion funnel, identification of opportunities, and implementation of continuous improvements (CRO), working in an integrated manner with business, product, and technology teams.
• Responsible for prioritizing and tracking initiatives with development streams, ensuring the improvement of key performance indicators (conversion, revenue, user experience, and loading performance), as well as generating data-driven insights to support decision-making and maximize results for the digital channel.
• Structure and ensure e-commerce data collection across all devices: Through the implementation and governance of measurement tools (GA4, GTM, SDKs, and pixels), ensuring correct event capture in the app, mobile web, and desktop, considering the particularities of each platform.
• Monitor and validate the quality of collected data: Tracking consistency and integrity of information across platforms (app, mobile, and desktop), performing tracking audits, and ensuring standardized measurement.
• Analyze the e-commerce conversion funnel by device: Through structured reading of navigation and purchase data in the app, mobile web, and desktop, identifying behavioral differences, device-specific bottlenecks, and improvement opportunities.
• Generate insights for conversion optimization (CRO): Based on analysis of user behavior across different devices, proposing device- and journey-specific hypotheses (app vs mobile web vs desktop) to improve conversion.
• Plan and execute A/B tests and personalizations: Using tools like Insider, GTM, or similar, structuring experiments segmented by device and ensuring proper interpretation of results.
• Prioritize and follow up on initiatives with the development pipeline: Organizing the backlog of improvements considering impact per platform (app, mobile web, and desktop), and tracking deliveries with technology and product teams.
• Monitor site and app performance indicators: Tracking device-level KPIs such as conversion rate, revenue, loading time, crash rate (app), and engagement, ensuring continuous improvement.
• Support business decision-making: Consolidating cross-device analyses, translating data into actionable insights, and highlighting impacts by channel/device.

E-commerce Planning Specialist – CRO

• Ensure correct execution and control of direct tax operations, focusing on tax calculation, reconciliations and statutory tax filings, and act strategically in monitoring fulfillment operations.
• Monitor fiscal operations on the platform (issued invoices vs. rejected invoices).
• Monitor and resolve invoice rejections, ensuring correction of inconsistencies.
• Reconcile amounts paid vs. amounts due, identifying discrepancies.
• Identify and report tax calculation errors in transactions.
• Perform calculation and reporting of direct taxes (PIS, COFINS, IRPJ, CSLL, ISS and withheld taxes).
• Execute accounting reconciliations and journal entries in SAP.
• Ensure timely submission of statutory tax filings and support for audits.
• Support the tax flow for the fulfillment project (shipment, symbolic returns and sales).

Senior Tax Operations Analyst, Hybrid Model

Security Engineer

• Garantir a gestão integrada de Saúde e Segurança do Trabalho e Medicina Ocupacional, promovendo ambientes seguros, conformidade legal e cultura preventiva em toda a operação (matriz, lojas e centros de distribuição), com atuação estratégica e alta capilaridade.
• Responsável pela coordenação do time de Saúde e Segurança do Trabalho (SESMT)
• Atuação estratégica e operacional na matriz, lojas e Centros de Distribuição
• Gestão dos programas legais de SST, garantindo conformidade com a legislação vigente
• Suporte técnico às lideranças das lojas e CDs em temas de saúde, segurança e prevenção de riscos
• Acompanhamento de indicadores, planos de ação e auditorias internas de SST
• Interface com áreas corporativas, operações e parceiros externos
• Liderança, desenvolvimento e organização da rotina do time de saúde e segurança
• Condução e acompanhamento da aplicação do Questionário da NR-01 (PGR/GRO), apoiando o mapeamento de riscos e planos preventivos