fastshop

Supply Chain

• Support stores via the portal and ticketing system, assisting with product mix, replenishment and inventory processes.
• Responsible for analyzing, registering, and tracking tickets; validating requests; performing system entries; and maintaining Excel-based controls.
• We are seeking an organized, detail-oriented individual who is comfortable with routine tasks.

Administrative Apprentice – Supply Chain

Paralegal

• Conduct surveys, monitoring, guidance and regularization of the Company's corporate and regulatory records to maintain the registration and tax compliance of all Stores and Distribution Centers with all required public authorities at municipal, state and federal levels.
• Knowledge of registration of Corporate Acts with Commercial Registries (Juntas Comerciais).
• Experience obtaining, amending, closing and regularizing registrations at federal, state and municipal levels nationwide.
• Familiarity with regulatory licenses, such as operating permits, sanitary and environmental licenses.
• Experience with Negative Debt Certificates (Certidões Negativas de Débitos - CNDs), including issuance, monitoring and regularization.
• Identification and resolution of issues that may affect the issuance of CNDs.
• Familiarity with various requests and forms related to the area’s needs.
• Manage relationships with regulatory public agencies.
• Strong written and verbal communication for direct internal and external contact.

Junior Tax Paralegal Analyst

Ecommerce

• Implement and optimize commercial strategies for the e-commerce channel to increase sales, conversion, and site traffic for 3P commercial lines.
• Responsible for implementing and optimizing e-commerce strategies, with the autonomy to make decisions and propose improvements.
• Impact across all e-commerce areas as well as Business and Pricing teams.
• Manage and update the product catalog for the Commercial Lines — including descriptions, images, prices, and technical specifications.
• Configure and monitor promotions and offers on the site — set parameters in the platform or coordinate with responsible teams for promotional mechanics such as Free Shipping, Installment Plans, Coupons, and other sales levers.
• Plan and align commercial activations on the channel with the Business team — using the channel Promo Map to identify opportunities to activate campaigns and promotions for the product lines.
• Analyze the performance of assigned product lines in e-commerce — identify improvement opportunities and propose solutions based on KPIs such as Traffic, Conversion, Competitiveness Index, Shipping, and Installment Plans.
• Identify optimization opportunities for product search and recommendation tools — analyze tool performance and flag technical teams with improvement opportunities aimed at increasing ICV (conversion).
• Monitor market trends, competitors, and technological developments — track competition and identify opportunities for differentiation.

Senior E-commerce Analyst

Sales

• Serve as a key support pillar in ensuring the accuracy and integrity of financial and operational information, essential for efficient management and strategic decision‑making for the Stores channel.
• Actively contribute to performance analysis, cost optimization, and the sustainability of investments, ensuring that data serve as a valuable input for business growth and profitability.
• Management Reporting: Develop reports (Excel and Power BI) and prepare presentations with clear, objective information, translating financial and operational data into insights that facilitate understanding of store performance.
• Operational support for store lease contract negotiations with shopping centers: Prepare support materials for lease renewal negotiations, providing essential financial inputs for informed decision‑making.
• Financial Viability Analysis: Prepare preliminary economic feasibility analyses for small store improvement projects and lease proposals, assessing the impact on operating results and the potential return on investment.
• Budget Planning Support: Provide active support in building and monitoring the revenue and expense budget for the Stores operations directorate, consolidating data in spreadsheets and systems, and assisting with financial scenario projections.
• Fixed and Variable Expenses: Monitor the execution of cost‑reduction measures (follow‑up on the Action Plan): Verify implementation of expense reduction measures with partner areas and compile result reports for Leadership.

Junior Sales Controllership Analyst

Administrative Assistant

• Ensure the efficiency and organization of our distribution center.

Administrative Assistant, Junior

• Act as the steward of the B2B digital experience on the website, coordinating initiatives with business, creative and technology teams.
• Serve as the strategic link between Business, Marketing and Technology, leading briefing, publishing and content management processes for the e-commerce site to ensure the platform reflects commercial priorities by managing content, storefronts and navigation flows.
• Represent the team in decision-making forums and support the team with the most critical operational matters.
• Act as the e-commerce representative in discussions with business areas, participating in commercial forums and alignments to ensure correct prioritization and actions for promotion on the website and CRM channels.
• Ensure publication, maintenance and quality of website content, using the VTEX platform to upload banners, organize storefronts and validate correct functioning of flows.
• Lead continuous improvement initiatives and homologation processes, participating in requirements gathering and executing functional tests for evolution projects.
• Work strategically by leading the CRO (Conversion Rate Optimization) efforts through analysis of navigation funnels in GA4 and proposing A/B tests on storefronts, banners and product pages, focusing on increasing conversion rate and average order value.
• Comply with and uphold the company’s code of conduct and ethics.

Senior E-commerce Analyst – B2B

• The Mid-level Supply Chain Analyst plays an essential role in optimizing the supply chain, working across areas such as purchasing, planning, logistics, production and distribution.
• Focuses on ensuring the right products are available at the right time and at the lowest possible cost — without compromising quality or delivery times.
• Manages category inventories in accordance with company-established policies.
• Performs calculations, simulations and recommendations for inventory forecasting and replenishment; issues suggested replenishment orders for regional distribution centers (DCs).
• Monitors point-of-sale inventory and acts to replenish and restock according to inventory policies.
• Tracks performance indicators related to category in areas of inventory and replenishment.
• Analyzes and proposes improvements to the replenishment process.

Supply Chain Analyst (Mid Level)

• We are seeking B2B sales professionals with experience as SDR, Inside Sales, Sales Consultant, Account Executive, Hunter or Farmer, who are passionate about consultative relationships, business generation, account management and selling technology products and services.
• Work models: Account Executive: We are looking for an Account Executive to join Fast Shop's sales team, focused on consultative service for reseller clients. Key responsibilities include conducting detailed analyses of clients' business models, leading meetings and presentations to highlight sales opportunities, managing the sales cycle and maintaining CRM records, and monitoring the client portfolio to ensure proactive service.
• Corporate Sales Consultant: We are seeking a sales consultant focused on serving corporate clients. The professional will be responsible for conducting detailed analyses of company needs and offering tailored solutions using our products and services. Key responsibilities include leading meetings and presentations, managing the sales cycle from prospecting to closing, and maintaining CRM records.

Corporate Sales Consultant – B2B

Recruitment

• Responsible for managing end-to-end attraction, selection and hiring processes, ensuring coverage for replacements, expansion and internal transfers with operational autonomy and a critical view on candidate profiles and timelines.
• Lead full-cycle recruitment for store positions, ensuring speed, accuracy and alignment with the company culture.
• Align job profiles with hiring managers, understanding the specific needs of each store.
• Conduct competency-based interviews and prepare technical and behavioral assessments.
• Provide structured feedback to candidates, promoting a positive candidate experience.
• Present job offers and guide candidates through the onboarding process.
• Ensure comprehensive job mapping to support more effective attraction strategies.

Junior Recruitment and Selection Analyst – Stores

Data Engineer

• Responsável pelo desenvolvimento e manutenção da infraestrutura de dados.
• Assegurar que nossos dados sejam precisos, acessíveis e utilizáveis para análise e tomada de decisões.
• Unificar dados provenientes de diversas fontes, garantindo consistência e qualidade.
• Desenvolver e manter uma infraestrutura de dados escalável para suportar o crescimento da empresa e a demanda por dados em tempo real.
• Estabelecer processos robustos de governança para assegurar a conformidade e a segurança dos dados.
• Gerenciar o acesso e uso dos dados de maneira eficiente.
• Implementar soluções inovadoras que agreguem valor aos negócios.
• Desenvolver modelos de dados eficientes por meio de técnicas avançadas de ETL e Power Query.
• Criar visualizações de dados intuitivas e impactantes para apoiar a tomada de decisão estratégica.
• Estabelecer e manter regras de acesso e segurança por meio de RLS (Row Level Security).
• Administrar o ambiente do Power BI Service e monitorar atualizações automáticas via Gateways.
• Desenvolver a modelagem de dados no conceito fato x dimensão.

Engenheiro de Dados – Power BI

Manager

• Strategically manage the category, ensuring profitability, competitiveness and sustainable business growth through ongoing negotiations with suppliers, price and margin control, loss reduction, correct allocation of investments and assortment development.
• Category management: Conduct weekly negotiation meetings with suppliers addressing rebates, prices, margins, availability, opportunities, market intelligence (IC), planning, risks and VPC.
• Loss management: Re-negotiate non-moving items, PI, XX and FL to convert them into VL, eliminate losses and execute product phase-in and phase-out plans.
• IC management: Analyze competitor prices by channel and region, update selling prices together with the Pricing team and negotiate margin recovery with suppliers.
• Investment management: Validate and correct anomalies in negotiations, such as VPC percentages, overdue VPC, rebates, competitive actions and campaigns.
• Assortment and triangle management: Develop, execute and monitor the product assortment and the launch and line plan (10P’s), in alignment with Marketing, HR, Services, Supply and Channels teams.
• PIVA management: Prepare, together with the Planning department, an integrated sales plan by category and SKU, considering agreements from strategic supplier alliances.
• Ensuring correct direction: Hold weekly alignments and maintain daily communication with the sales team and channels to steer strategies and weekly focuses, identify and act on anomalies, and negotiate opportunities and packages.
• Development of new brands and exclusive products: Pursue the development of exclusive products and new brands with current suppliers or new partners, with a focus on innovation and increased profitability.

Junior Product Manager

People Operations

• Responsible for supporting Internal Consulting activities by developing, communicating and ensuring the execution of People & Management policies and processes across corporate areas and business units, influencing people management and decision-making to contribute to achieving organizational goals in a sustainable manner.
• Support the dissemination of People & Management policies and processes: advising and training leaders in corporate areas. Translate business needs into HR actions, acting in partnership with HR Centers of Expertise.
• Assist in executing performance evaluation and feedback processes: developing leaders to deliver clear, transparent assessments focused on employee development.
• Analyze people-related indicators: review metrics such as turnover, absenteeism, headcount, costs, engagement, working hours and diversity; perform diagnostics and propose data-driven improvements, supporting adjustments to the organizational structure.
• Monitor retention metrics and initiatives: track key indicators, conduct exit interviews and support actions to reduce turnover and termination costs, with a focus on leadership development.
• Support People & Management projects and processes: assist projects and maintain processes for the People & Management Directorate, manage termination, replacement and personnel movement requests, monitor probationary periods and serve as a focal point between headquarters leadership and the People & Management area.

Human Resources Analyst – BP I

Customer Support

• Responsável por prestar suporte nas atividades de atendimento, garantindo um primeiro contato cordial e eficiente com o cliente.
• Atua em tarefas operacionais simples, realizando encaminhamentos de demandas que exigem maior complexidade ou tomada de decisão.
• Pode realizar atendimentos receptivos e ativos por telefone, sempre seguindo roteiros e orientações da liderança.
• Apoia a equipe no esclarecimento de dúvidas básicas e na organização das rotinas de atendimento.
• Realizar atendimento telefônico receptivo, acolhendo o cliente, realizando a apresentação inicial e identificando necessidades básicas, por meio de contatos via telefone, chat, e-mail, WhatsApp e demais canais.
• Efetuar retornos de contato simples, realizando confirmações, esclarecimentos básicos e orientações sobre procedimentos padrão.
• Prestar suporte básico às lojas físicas, por meio da abertura de chamados e encaminhamento de dúvidas simples aos responsáveis.
• Realizar tratativas iniciais de atendimento, esclarecendo dúvidas frequentes e orientando o cliente.
• Executar processos simples de refaturamento, incluindo devolução ou ajustes de notas fiscais, sob supervisão.
• Realizar alterações cadastrais básicas, como atualização de dados de contato ou endereço.
• Executar procedimentos administrativos operacionais, como emissão de boletos, segunda via de nota fiscal e demais rotinas administrativas, sempre sob supervisão.
• Apoiar o contato com outras áreas internas.

Auxiliar de Atendimento ao Cliente I

Analyst

• Ensure availability, reliability and governance of corporate data to support business decision-making.
• Act strategically in the integration between systems and teams, ensuring technical standards, information security and operational efficiency.
• Contribute to the evolution of data architecture and technologies used, promoting scalability, quality and sustainability of solutions.
• Support internal stakeholders through technical guidance and data engineering best practices.
• Build, maintain and evolve data pipelines in scalable, high-availability environments.
• Develop and orchestrate ETL/ELT processes, including data extraction, transformation, loading and monitoring.
• Model, structure and optimize databases for analytical and operational use.
• Implement quality controls, validation, traceability and data consistency measures.
• Apply versioning, automation and technical documentation practices for data workflows.
• Work on integrating multiple sources and systems, ensuring standardization and security.
• Collaborate with engineering, BI and data science teams in the design and consumption of solutions.
• Provide technical support, identify bottlenecks and address structural data issues.