Account Executive

• Support sales incentive transformation engagements from assessment through implementation.
• Analyse current-state compensation structures, incentive plans, quotas, and performance metrics to identify improvement opportunities.
• Assist in designing sales incentive plans aligned to business goals, sales roles, and performance drivers.
• Develop models to simulate plan performance, payout curves, and cost implications under different scenarios.
• Support implementation of incentive management processes, governance frameworks, and reporting mechanisms.
• Assist in the configuration or deployment of incentive compensation management tools where applicable.
• Prepare documentation including incentive plan rules, process flows, and calculation logic for implementation and audit purposes.
• Ensure accuracy and quality of deliverables across project workstreams.

Senior Consultant – Sales Incentive Management

Consultant

• Understand and analyse client's business requirements
• Support project team and client to run client workshops
• Draft conclusions and possible recommendations

Consultant – Front Office Transformation

Customer Support

• The Manager – Customer Service Transformation and AI will drive AI-led service transformation initiatives within the Customer practice, combining service strategy, AI solution design, process improvement, and delivery excellence.
• Support clients in reimagining service journeys, contact centre operations, field service, and knowledge-enabled support models through responsible use of AI, automation, analytics, and workflow orchestration.
• Work with senior stakeholders to identify transformation opportunities, shape practical roadmaps, and deliver measurable improvements.

Manager – Customer Service Transformation, AI

• Support CRM and sales transformation pursuits by contributing to proposals, RFP responses, client discussion materials, and solution narratives.
• Conduct secondary research, benchmark analysis, and market scan activities to support CRM modernization and sales effectiveness offerings.
• Contribute to development of reusable assets, accelerators, playbooks, and point-of-view materials on CRM adoption, sales process standardization, and digital selling enablement.
• Support preparation of executive presentations, workshop materials, and client-facing deliverables to communicate transformation opportunities and recommendations.
• Assess sales processes, CRM usage, data quality, lead management, opportunity management, account planning, pipeline governance, forecasting, and performance reporting practices.

Senior Consultant – CRM, Sales Transformation

Ecommerce

• Support ecommerce transformation pipeline development across advisory, implementation, and managed transformation opportunities.
• Lead ecommerce transformation workstreams from current-state assessment through strategy, roadmap design, implementation planning, and execution support.
• Assess commerce journeys, digital storefronts, product information flows, merchandising processes, search and navigation, order management touchpoints, and performance metrics to identify improvement opportunities.
• Design ecommerce operating models, governance structures, product data processes, merchandising workflows, channel strategies, and performance management frameworks.
• Partner with product, technology, data, marketing, sales, and operations teams to translate commerce priorities into structured requirements, process flows, user stories, and delivery roadmaps.
• Ensure delivery excellence across assigned workstreams, including scope, timeline, budget, risks, dependencies, and stakeholder alignment.

Ecommerce Transformation Manager

• Lead end-to-end CCaaS and Customer Service AI transformation programs that align with client vision and business objectives—enhancing contact center capabilities with cloud-native platforms.
• Serve as both growth driver and delivery anchor, working with C‑suite stakeholders, platform partners, and internal teams to deliver measurable impact.
• Advise C-suite stakeholders on customer service transformation strategies, including AI adoption, digital channels, and experience-led service design.
• Drive full lifecycle delivery for global, multi-stream of customer service, CCaaS and AI transformation programs.

Senior Manager – Customer Service Transformation, AI

• Support delivery of service transformation engagements from assessment through implementation,
• Analyse current-state service processes,
• Customer journeys,
• Case management workflows,
• Identify improvement opportunities,
• Assist in designing AI-led service solutions,
• Support service operating model redesign,
• Contribute to implementation of AI and analytics solutions,
• Develop functional specifications and process documentation,
• Assist in preparing business cases and tracking benefits.

Senior Consultant – Customer Service Transformation, AI

Supply Chain

• Design, build, and configure Incentive Compensation Plans, Plan Components, Performance Measures, and Rate Tables.
• Configure Classification Rules, Assignment Rules, Credit Rules, Incentive Formulae, Flexfields, and Oracle set ups.
• Manage Imports related to Users, Transactions, Rules, and Goals.
• Develop, modify, and maintain BIP Reports, OTBI Reports, and Redwood Dashboards using Oracle Visual Builder Studio (VBS).
• Support system enhancements, testing, deployments, and production support activities.
• Set up, document, and test Oracle Incentive Compensation Cloud applications including upgrades and patches.
• Troubleshoot and resolve application, configuration, and integration-related issues.
• Understand business requirements and translate them into scalable technical solutions.
• Participate in Agile Scrum activities including sprint planning, prioritization, and development processes.
• Collaborate with business stakeholders, functional teams, and technical teams throughout project delivery.
• Prepare and lead discovery workshops to gather, document, and validate business requirements and user stories.

Senior Supply Chain, CRM, Oracle Cloud, Incentive Compensation

Insurance

• Deliver technical accounting and US financial reporting advice across a range of clients and capital markets transactions
• Supporting our audit teams to deliver audits under PCAOB and local audit standards
• Deliver training and coaching to our internal audit practice on developments in audit standards and methodologies, including digital audit transformation and regulatory inspection support
• Expanding your network as you build relationships with senior stakeholders at your clients, their securities legal counsel, and within EY

Assurance, Capital Market – Experienced Associate/Senior Associate

Risk

• Support end-to-end business process mapping, process governance, and process management initiatives across P2P, O2C, AP/AR, logistics, and operational processes.
• Lead end-to-end process modelling, capturing baseline current-state workflows and designing optimized future-state maps using standard notations (e.g., BPMN 2.0)
• Develop and maintain process repositories, including process maps, SOPs, and control documentation.
• Support process governance frameworks, including standardization, version control, and change management.
• Identify process inefficiencies, control gaps, and improvement opportunities through stakeholder discussions and walkthroughs.
• Drive process optimization initiatives, including simplification, standardization, and automation readiness.
• Facilitate process workshops, stakeholder interviews, and requirements gathering sessions.
• Support process performance management , including defining KPIs/KRIs and monitoring process health.
• Collaborate with cross-functional teams (Finance, Supply Chain, IT, Operations) to ensure process alignment and consistency.
• Support documentation creation: BPMN flows, TO‑BE designs, business requirements, UAT support, and process governance.
• Participate in pre-sales support, value analysis, estimation, and business case preparation when needed.

Senior Risk Analytics – Process Mapping, Process Management

Security Engineer

• Help EY Clients evaluate the effectiveness and efficiencies of their cybersecurity and resiliency programs
• Play a crucial role in the development and implementation of risk management strategies and business continuity plans
• Identify deficiencies and deliver recommendations along with guidelines to improve cyber resilience.

Senior Cybersecurity Risk & Compliance Consultant

Payroll

• Lead end-to-end AMS delivery for Workday Payroll, Compensation, and Benefits, ensuring SLA/KPI adherence
• Manage support operations including ticket prioritization, escalations, and service governance
• Provide functional oversight on payroll processing, compensation cycles, and benefits administration
• Drive resolution of complex issues (pay calculations, retro, deductions, eligibility, variances)
• Lead and mentor AMS team, ensuring quality delivery and continuous capability development
• Manage stakeholders and governance through reporting, reviews, and prioritization forums
• Oversee enhancements, releases, and ensure compliance with audit, controls, and security standards

Payroll, Compensation, Benefits Manager

Manager

• Ensure timely, high-quality delivery in line with project requirements for the FAAS team
• Lead and manage the investment accounting function for accurate financial reporting and compliance with regulatory requirements
• Review monthly reconciliation of investment accounting balances
• Support quarter-end and year-end financial reporting, including statutory filings
• Investigate and resolve variances across sub-ledgers, custodial data, and general ledger
• Maintain strong control over investment accounting processes
• Act as a key point of contact for investment accounting queries, audits, and client interactions
• Identify opportunities to automate reconciliation and reporting processes
• Deliver high-quality client service by managing daily project activities

Senior Manager, FAAS – Americas – FSO – MS – NS – NDA

• Recommend and implement tax strategies aligning with client objectives
• Correspond with legal counsel and tax authorities on client issues
• Assist with reorganizations and research compliance and planning issues
• Review personal, corporate, and trust tax returns

Senior Tax Manager – Private Tax

• Develop an understanding of clients’ businesses, industries, operating environments and key financial reporting risks.
• Support the planning, execution and completion of external audit engagements under the guidance of experienced team members.
• Review financial information, test transactions, inspect supporting documents and perform audit procedures in line with the planned audit approach.
• Prepare clear, accurate and timely audit working papers that support the work performed and conclusions reached.
• Use audit technology and data analysis tools to support testing, identify trends and highlight unusual relationships or exceptions.
• Communicate potential audit issues, control observations or unusual findings to senior team members for review and discussion.
• Keep informed of changes in accounting and auditing guidance and understand how they may impact audit procedures and client work.
• Demonstrate integrity, confidentiality, professional scepticism and a strong commitment to audit quality in all work performed.