Exact Sciences

Operations

• Leverage data, analytics, and measurement tools to drive business operations and optimize performance.
• Lead cross-functional initiatives with SMEs and data analysts to understand and surface key insights about the business units supported.
• Serve as a bridge between Marketing/CX and our strategic partners, including agencies, to drive performance-based decision making.
• Document existing processes and workflows to identify inefficiencies, redundancies, or bottlenecks.
• Set clear goals and KPIs, aligning team efforts with measurable outcomes to track progress and success.
• Use tools and technology to reduce manual work and free up time for strategic initiatives.
• Improve communication channels and streamline how information flows across the team to reduce delays and misalignment.
• Assist in managing the AOP process.
• Govern budget throughout year in partnership with Program Stakeholders and Finance including monthly reporting, theme tracking, and reconciliation aligned with Marketing OKRs.
• Collaborate with Procurement and Category Management on SOW review, finance approval, and shepherding through contract and Coupa processes.
• Facilitate ongoing review of 3rd party contracts with vendors including driving financial and operational efficiencies and ensuring vendors are meeting the expectations set forth in the contract.
• Provide project management and coordination across the business to ensure timelines, deliverables and dependencies are tracked.
• Provide dashboards and insights on campaign metrics to enable timely decision making.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day.
• Ability to travel up to 20% of working time away from work location; may include overnight/weekend travel.

Lead Marketing, CX Operations Manager

Communications

• Communicating accurate and balanced clinical information on Exact Sciences’ Precision Oncology products and services to internal and external stakeholders
• Working cross-functionally with various departments company-wide, most closely with Medical Affairs, Medical Development, Biostatistics, Clinical Development and Regulatory
• Supporting Exact Sciences’ Precision Oncology products and services by providing internal and external customers with accurate and balanced clinical information
• Planning, creating, supporting, and coordinating the development and review of scientific narratives and publications
• Regularly monitoring primary, secondary, and tertiary medical literature, critically evaluating data from multiple sources
• Developing and maintaining strong working relationships with internal/external cross-functional leadership, teams, and departments

Medical Communications Specialist

Software Engineer

• Lead SAP technical design and development while mentoring a team
• Manage development demand through a structured intake and prioritization process
• Collaborate with functional, architectural, and business stakeholders
• Provide excellent support to end-users
• Develop detailed documentation, gap analyses, process flow charts, and decision tables

Lead SAP Developer

• Work on business systems design and configuration, as well as upgrades and improvements for assigned technology platforms
• Identify issues that arise in the application area and work to resolve them
• Develop new processes and procedures to meet current challenges
• Create and maintain system documentation
• Liaise with business systems stakeholders to ensure alignment of business needs with the delivery of system changes

Senior SAP Developer

Machine Learning Engineer

• Designs, implements, and maintains end‑to‑end MLOps pipelines for training, validation, deployment, and monitoring of ML and AI models used in cancer screening and precision oncology solutions.
• Builds and operates scalable, secure ML infrastructure on cloud and container platforms (e.g., AWS/Azure/GCP, Docker, Kubernetes) to support batch and real‑time inference workloads.
• Implements CI/CD workflows for ML (data, model, and code), including automated testing, packaging, and promotion of models across development, staging, and production environments.
• Establishes and manages model and data versioning, experiment tracking, and lineage to ensure reproducibility, auditability, and effective model governance.
• Develops and maintains monitoring, logging, and alerting for model performance, data quality, drift, and system health, defining and meeting SLOs/SLAs for critical ML services.
• Collaborates with data scientists, bioinformatics and biostatistics partners, and software/platform engineering teams to translate experimental workflows into production‑grade services integrated into customer‑facing and internal applications.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability to travel 5% of working time away from work location, may include overnight/weekend travel.

Senior Engineer, Machine Learning Operations

Designer

• Lead cross-functional collaboration with strategists, researchers, product, legal, engineering, and design teams to deliver scalable packaging solutions across journeys and platforms
• Advance and advocate for enterprise design systems, standards, and principles as they apply to packaging, integrating emerging tools and practices where appropriate
• Develop advanced prototypes, structural concepts, and visual renderings to communicate packaging ideas effectively
• Incorporate user research and strategic thinking from concept through launch to ensure packaging solutions are intuitive and effective
• Define and drive the packaging experience vision, proactively removing barriers to ensure timely, high-quality delivery
• Design packaging solutions for regulated, technical, and high-complexity environments
• Apply deep technical knowledge of packaging systems, materials, structures, and manufacturing processes to ensure feasibility and scalability
• Conceptualize and communicate packaging ideas through sketches, prototypes, and 3D visualizations
• Design end-to-end packaging and unboxing experiences that reduce friction, enhance usability, and strengthen brand perception
• Translate regulatory, legal, and operational requirements into compliant and user-centered packaging systems
• Partner closely with engineering, manufacturing, and external vendors to validate structural integrity, manufacturability, and quality standards
• Leverage industrial design principles to inform structural development from initial concept through production
• Mentor and guide designers to elevate packaging craft, technical rigor, and experiential quality across the team

Lead Packaging Designer

• Lead the design and execution of complex print materials across marketing, product, and regulated communications
• Establish and govern enterprise typographic systems, grid frameworks, and layout standards to ensure clarity, hierarchy, and consistency
• Apply advanced expertise in typography, composition, and visual hierarchy to create highly structured, readable, and scalable print solutions
• Define and optimize print production workflows to improve efficiency, scalability, and cost-effectiveness
• Serve as the subject matter expert on print production methods, materials, finishes, color management, and technical specifications
• Oversee file preparation, proofing, and production quality control to ensure accuracy and consistency
• Translate complex regulatory, legal, and content-heavy requirements into clear, well-architected layouts
• Ensure brand integrity and cohesion across all printed touchpoints within the portfolio
• Identify opportunities to modernize print systems while maintaining operational reliability
• Mentor designers and elevate typographic craft and production standards across teams

Lead Print Designer

Product Designer

• Lead the brand design process from concept to execution, setting the creative and strategic vision across a portfolio of brands and products.
• Develop inspiring, relevant, and scalable brand identities that strengthen digital products and broader business initiatives.
• Act as a trusted partner to internal stakeholders, guiding teams through a rigorous yet agile branding process and educating them on brand best practices.
• Work closely with Product Designers, Product Managers, Marketing, and cross-functional partners to ensure brand identity aligns seamlessly with product experiences.
• Advocate for brand thinking across the organization, increasing brand literacy and consistency across teams.
• Deliver polished, well-documented brand systems that serve as enduring sources of truth for internal stakeholders.
• Push creative boundaries by exploring motion, 3D, and interactive elements to elevate brand experiences.
• Present, influence, and defend creative work to stakeholders, ensuring alignment and clarity at every stage of the process.

Lead Designer, Brand

Manager

• Develop and deliver local and market business plans and strategies aligned with market level priorities
• Create strategic business plans for potential targets and priorities leveraging a range of tactics to address identified customer and market needs
• Extend and strengthen stakeholder relationships across the market
• Expand current business opportunities in a variety of organizations and businesses
• Work with internal cross-functional partners
• Harness data from a range of sources to track progress against business and customer plans
• Build and maintain relationships with key stakeholders within the market
• Articulate a clear and compelling value proposition based on up-to-date product and technical expertise
• Build coalitions and advocacy through chains of influence
• Inform, educate, and enable target stakeholders about Exact Sciences products and value propositions
• Collaborate with other functions and roles to provide necessary technical, clinical, and business content
• Generate deep insight into local healthcare markets
• Analyze the treatment journey across the local system of care
• Build a network of relationships with Key Opinion Leaders (KOLs), HCPs, and other stakeholders across the healthcare market
• Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system

Healthcare Market Development Manager

Account Executive

• Generate deep insight into local healthcare ecosystems and market landscape in order to identify opportunities to enhance the system of care and deliver improved patient outcomes through integration of Exact Science’s solutions
• Analyze the treatment journey across the local system of care in order to identify account opportunities to work with HCPs to improve clinical decision making and deliver better patient and population health outcomes in the context of EXAS current and future pipelines
• Build a network of relationships within accounts in order to gain insight into system, customer and patient unmet needs, including clinical stakeholders and administrators
• Develop and implement business and account plans to increase the visibility and awareness of the Company’s products and maximize opportunities and sales growth
• Lead the implementation of these business and customer plans to devise and implement customer-specific pre-and post-call engagement approaches that evaluate and address customer needs
• Proactively drives business growth by focusing on customers with highest potential and proactively initiating connections to uncover unmet needs and opportunities
• Communicates a clear and compelling description of customer needs and opportunities to internal stakeholders in order to mobilize resources and shape solutions to address current and future customer needs

Sales Representative

Customer Support

• Provide customer service to providers that work with Exact Sciences, and to our inside sales team
• Answer incoming phone calls
• Place outbound calls, as necessary
• Respond to voicemail and email inquiries
• Investigate and resolve issues or problems for the sales field, providers, or other internal customers
• Manage and resolve customer complaints, identify, and escalate high priority issues to management
• Work as a team to identify process improvements and document new procedures for growth
• Provide external support to Alternate Channels of our business

Customer Support Specialist II

Compliance

• Support the operational execution and maintenance of regulatory activities across the product lifecycle, including pre‑market and post‑market regulatory operations.
• Coordinate and support regulatory submissions and registrations by compiling, formatting, publishing, and submitting regulatory documentation in accordance with applicable regulatory requirements and internal procedures.
• Perform regulatory publishing activities, including preparation and submission of electronic submissions (eSTAR, eCopy, and other electronic formats), ensuring technical compliance and completeness.
• Control, maintain, and archive regulatory records to ensure accuracy, traceability, and inspection readiness.
• Manage and maintain regulatory data within regulatory information management (RIM) and related systems, ensuring data integrity and alignment with regulatory activities.
• Support implementation, configuration, validation, and ongoing administration of regulatory systems and tools, including participation in system enhancements and process improvements.
• Coordinate regulatory workflows and routing processes to support document review, approval, and traceability.
• Support state licensing and renewal activities by preparing, submitting, and maintaining licensing applications and associated documentation.
• Maintain facility registrations and listings with regulatory authorities, including updates related to new, modified, or existing facilities.
• Support UDI management activities, including coordination of device identifiers, database updates, and alignment with labeling and regulatory records.
• Coordinate and track regulatory contracts and agreements, including execution status, renewals, and associated documentation.
• Collaborate with global Regulatory Affairs, Quality, Labeling, Legal, and cross‑functional partners to ensure regulatory operational activities are executed accurately and efficiently.

Regulatory Affairs Specialist

Content Manager

• Work with the product, UX, legal review, and delivery teams to produce insightful content strategy plans, taxonomies, tagging strategies, content maps/matrices, and shepherding content through the governance processes
• Researching and staying up to date on the latest developments in terms of search engine optimization, content trends and consumer behavior
• Ensuring quality and consistency across content
• Support the writing, edit, testing, and improvement of content that makes our products and experiences easier to use across Exact Sciences products and experiences
• Auditing experiences to help understand and assess the content and be able to provide strategic recommendations for moving forward
• Facilitate the collaborate and influence design decisions with multiple team members, including product, UX, development, copywriting, and key stakeholders
• Create inclusive content strategies to foster a welcoming environment regardless of background, sexual orientation, gender expression, religion or ethnicity, and model these behaviors for the organization
• Document content and approvals according to established processes
• Create process and policy documents including governance guides
• Help facilitate design sessions, ideation of product, design reviews, and appropriate sprint ceremonies and processes
• Understand and prioritize problems, opportunities, and solutions that contribute to the product roadmap, strategy, and vision leveraging data, research, industry trends, and BU objectives
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
• Ability to effectively manage legal reviews and feedback cycles.

Senior Content Strategist, Communications

• Independently lead and facilitate active collaboration with strategists, researchers, product leaders, legal, regulatory, medical, labs, and the respective Experience Design team members to produce deliverables that scale across journeys and platforms, with minimal guidance.
• Support a team of designers, providing informal coaching, feedback, and direction to help them do their best work on a project.
• Research and stay up-to-date to help support the adoption of the enterprise-wide design best- practices, standards, principles, and the usage of AI into your daily practice.
• Develop advanced prototypes and animations or define motion characteristics.
• Advocate for the incorporation of user research into the experience's UX vision, provide strategic rigor and thoughtfulness throughout the creation of products and experiences, from vision and conception to launch and optimization/governance - possess the knowledge and passion to articulate it clearly, confidently, concisely, and compellingly across audiences.
• Evolve and champion our design system to ensure that it is driving efficiencies and is tailored to the respective audience needs.
• Serve as a subject-matter expert in all things design and help lead both partners and peers alike to help think how design drives utility and inspires, equally.
• Remove impediments and ensure delivery of the overall experience vision & results aligned to OKRs.
• Building and maintaining collaborative relationships with senior leadership and other departments (e.g., Marketing) will also be required.
• Create systems and strategies that help designers thrive.
• Lead the use of design thinking, storytelling, and conceptual prototypes to compellingly convey the vision, flow, and features of the products/services being designed.
• Understand and prioritize time, problems, opportunities, and solutions that contribute to the product roadmap, strategy, and vision leveraging data, research, industry trends, and business objectives.
• Maintain morale and support employee engagement initiatives.
• Foster a welcoming environment regardless of background, sexual orientation, gender expression, religion, or ethnicity, and model these behaviors for the organization.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Ability to effectively manage legal reviews and feedback cycles.
• Support and comply with the company's Quality Management System policies and procedures.
• Ability to act with an inclusion mindset and model these behaviors for the organization.

Lead UX Designer, Web

Administration

• Responsible for business systems design and configuration, and upgrades and improvements for low to medium complexity applications
• Design and implement solutions to a wide range of difficult problems that are imaginative, thorough, and practical
• Responsible for independent development and configuration of an assigned application
• Identify issues that arise in the application area and work to resolve them
• Develop new processes and procedures to meet current challenges
• Create and maintain system documentation
• Lead the estimation of enhancement or support requests
• Guide workflow design, configure and test system changes, and analyze technical issues
• Liaise with business systems stakeholders to ensure alignment of business needs with system changes
• Develop an understanding of operational needs to set the direction for the organization's workflows