Exact Sciences

Medical Science Liaison

• Act as a medical/clinical educational liaison to key departments within Exact Sciences
• Engage with customers and colleagues in our medical affairs and commercial groups to provide medical and scientific support for our on-market molecular diagnostic products
• Help launch newer products acquired or developed by Exact Sciences
• Provide clinical support to guide appropriate test orders and interpretation of test results on specific patient cases
• Facilitate education of broad healthcare provider community, such as key opinion leaders (KOL’s), community physicians, other health care providers (HCP’s) regarding Exact Sciences molecular diagnostic products via in-person or virtual presentations
• Participate in the development and execution of a KOL outreach plan for physicians that manage early-stage and metastatic cancers
• Support medical-marketing initiatives, such as conference planning and support, medical education content development, faculty speaker training, sales training reimbursement initiatives, and review of promotional and educational materials
• Work with medical directors to take complex medical messages and position them to enable clear and concise understanding by both external audiences and partners within Exact Sciences
• Assist with development of content and execution of clinically oriented education and training, such as sales training programs, journal clubs, ad hoc literature reviews, and other training venues for new sales hires, new medical science liaisons (MSL’s), and others, as needed
• Stay abreast of new clinical developments, publications, and market trends to be a conduit for the greater medical team and other internal teams for review of these developments
• Assist with set up and delivery of advisory boards, speaker trainings, and external payor reviews, as needed
• Support preparation and presentation of medical review slides and materials at national sales meetings, pre-conference meetings, and field sales conference calls
• Attend, develop summaries of, and present key medical and scientific congresses and cooperative group meetings
• Gather and interpret new clinical data from conferences and literature, as well as competitive intelligence, and report back on findings to medical affairs and marketing stakeholders
• Motivate and inspire employees to do their best work through coaching
• Maintain morale and support employee engagement initiatives
• Apply strong interpersonal, organizational, and verbal and written communication skills
• Ability to communicate complex messages clearly and openly to all levels of the organization such as internal employees, managers, and customers
• Apply strong analytical skills and a familiarity with medical messaging
• Apply teamwork and leadership skills
• Ability to integrate and apply feedback in a professional manner
• Ability to work as part of a team
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
• Support and comply with the company’s Quality Management System policies and procedures
• Maintain regular and reliable attendance
• Ability to act with an inclusion mindset and model these behaviors for the organization
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 80% of a typical working day
• Ability to travel 60% of working time away from work location, may include overnight/weekend travel

General

• Consistently meet or exceed sales objectives in an assigned geographic area (territory) through field-based call activity/meetings with healthcare providers and their staff on a regular basis.
• Sell company products or services, develop new accounts, and drive depth within existing accounts.
• Demonstrate elevated territory management, planning, and implementation.
• Develop and implement results-oriented territory management and planning.
• Develop and implement a highly strategic and actionable tactical plan to maximize the utilization of our products in the most productive accounts while staying within budget; support corporate objectives and highlight the delivery of key selling messages and provide a high-level of customer service toward being the best-in-class provider.
• Executes with strong understanding of key territory-related clinical/political issues while devoting whatever time is necessary to complete objectives outlined in the sales plan.
• Drives growth through in-depth knowledge of scientific and applicable disease states, competition, and outside influences that impact our business.
• Complete all training programs and work proficiently with the concepts and complexities associated with genomic testing and Exact Sciences Precision Oncology products.
• Invest the time necessary to maintain an in-depth understanding of all disease states associated with Exact Sciences’ products and the strengths and weaknesses of the competition; use technical fluency to move target physicians and influencers to actions that result in patient access and utilization of Exact Sciences’ products.
• Strive for excellence in all aspects of performance and is committed to continuous self-evaluation and development.
• Attend various sales meetings and professional conferences around the U.S. on an as needed basis.
• Develop relationships with a demonstrated ability to quickly develop one with national opinion leaders in oncology and pathology within their target territory.
• Strong communicator with an ability to maintain open communication with internal employees, managers, and customers, as needed.
• Ability to integrate and apply feedback in a professional manner.
• Ability to prioritize and drive to results with a high emphasis on quality.
• Ability to work as part of a team.
• Ability to quickly learn and understand clinical research in cancer.
• Apply strong interpersonal skills.
• Apply strong organizational skills.
• Ability to communicate effectively at all levels of the organization.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work seated for approximately 50% of a typical working day.
• Ability to work standing for approximately 50% of a typical working day.
• Ability to lift up to 25 pounds for approximately 15% of a typical working day.
• Ability to travel 75% of working time away from work location, may include overnight/weekend travel.

Senior Regional Oncology Specialist

Account Manager

• Plans and prioritizes sales activities and client contacts to achieve business goals
• Analyzes client needs and creates sales tools that foster engagement
• Builds and maintains relationships with present clients
• Builds rapport with potential clients
• Generates revenue by developing market potential through forecasting, lead generation, qualification, closing sales; and recommends new products, services, applications, and sales strategies
• Expands sales in new and existing accounts by introducing new services and develops new applications
• Monitors competition by gathering current marketplace information on pricing, products, new products, turn-around time schedules, and merchandising techniques
• Updates and tracks client information and correspondence within territory in Microsoft Dynamics CRM
• Maintains current industry and sales knowledge and acts upon market dynamics and trends to address client needs
• Participates in company sponsored trade shows, national genetic conferences, and meetings
• Provides input to the Clinical Laboratory staff and/or company management regarding test development, client services, operations, and marketing
• Apply excellent verbal, nonverbal, and written communication skills
• Ability to quickly establish rapport and build relationships
• Ability to work in a team environment
• Self-starter with sustaining drive and accountability
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
• Support and comply with the company’s Quality Management System policies and procedures
• Maintain regular and reliable attendance
• Ability to act with an inclusion mindset and model these behaviors for the organization
• Ability to work designated schedule
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day
• Ability to travel up to 25% of working time away from work location, may include overnight/weekend travel

Senior Regional Account Manager

Platform Engineer

• Lead the execution of ML, NLP, LLM deliverables in support of the AI strategies
• Collaborate closely with data scientists, machine learning engineers, and software engineers to ensure smooth integration of machine learning models into production systems
• Partner on the execution of custom ML, Gen AI, NLP, LLM Models for batch and stream processing-based AI ML pipelines including data ingestion, preprocessing modules, search and retrieval, Retrieval Augmented Generation (RAG), NLP/LLM model development and ensure the end-to-end solution meets all technical and business requirements, and SLA specifications
• Complete the development and deployment of AI models and algorithms to solve complex problems
• Stay updated on advancements in AI research and technology to guide initiatives
• Foster a culture of innovation, collaboration, and continuous learning within the team
• Coach, support, and provide mentorship for team members
• Champion ethical AI practices and ensure compliance with regulatory standards
• Address issues related to data privacy, security, and biases in AI systems
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
• Support and comply with the company’s Quality Management System policies and procedures
• Maintain regular and reliable attendance
• Ability to act with an inclusion mindset and model these behaviors for the organization

Lead AI Platform Engineer

Financial Planning and Analysis

• Independently determine initial or ongoing patient insurance eligibility verification
• Investigate, and correct accounts within Epic
• Review/edit claims and appeals prior to submitting to clearinghouse
• Analyze, research, and resolve claim issues applying federal, state, and payor rules and procedures
• Correct rejected claims from the claim’s scrubber, clearinghouse, or payor
• Investigate payor underpayments
• Follow up with payors via phone on unpaid aging claims
• Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations

Patient Financial Services Associate II

• Develop and implement a plan to maximize the utilization of Exact Sciences’ products in targeted accounts.
• Provide direct feedback to individuals so they can make accurate decisions at all levels of the company.
• Sell company products or services, develop new accounts, and drive depth within existing accounts.
• Execute with strong understanding of key territory-related clinical/political issues.
• Complete all training programs and work proficiently with the concepts and complexities associated with genomic testing and Exact Sciences Precision Oncology products.
• Develop relationships with national opinion leaders in oncology and pathology within their target territory.
• Attend various sales meetings and professional conferences around the U.S. on an as needed basis.
• Strive for excellence in all aspects of performance and is committed to continuous self-evaluation and development.

Regional Oncology Specialist

Clinical Research

• Support the coordination and management of operational aspects of a study including planning, start-up, enrollment and close out activities ensuring that deliverables are completed on time and in compliance with department procedures, applicable regulations and quality standards
• Participate in the preparation, review and implementation of study related plans and documents including project timelines, study protocols, informed consent forms (ICFs), recruitment plans, monitoring plans, vendor management plans and other essential clinical study documents
• Support planning and management of systems and materials required to support the execution of clinical studies
• Maintain tools to manage, monitor and report on study health & operations, project timelines, and study finances to department management
• Support study database development by reviewing and contributing to case report form (CRF) design, user acceptance testing (UAT), and CRF completion guideline development
• Support sample management activities including planning, sample handling, kit supply management, sample shipping, sample processing, and resulting
• Support the identification, selection, start-up and performance monitoring of clinical research sites
• Support site contracting and study budget management including facilitation of site contract and budget negotiations, invoice review and approval, accrual management and maintenance of budget tracking tools
• Oversee study and site management activities such as, training, data entry & query resolution, TMF maintenance, and ensures compliance with study plans such as the study protocol, monitoring plans, and recruitment plans
• Conduct monitoring activities as needed
• Assist in the closure of studies including planning & facilitation of database lock, site & IRB/EC closure, statistical analysis and clinical study report development
• Support the management and oversight of vendors providing support to clinical studies
• Provide proactive communication, coordination, and support to sites and members of the cross-functional study team
• Actively participate in various team meetings
• Interact with investigators and site staff, vendors, key opinion leaders and consultants
• Support ongoing study audit readiness and participate in internal or regulatory authority audits
• Provide guidance and support to less experienced team members
• Participate or may facilitate department or project initiatives under the direction of management or a lead clinical trial manager
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
• Support and comply with the company’s Quality Management System policies and procedures
• Maintain regular and reliable attendance
• Ability to act with an inclusion mindset and model these behaviors for the organization
• Ability to work designated schedule
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day
• Ability to work on a computer and phone simultaneously
• Ability to travel 10% of working time away from work location, may include overnight/weekend travel
• Ability to attend off-site meetings and conferences as needed

Clinical Trial Manager – CTM

• Plans and prioritizes sales activities and client contacts to achieve business goals.
• Analyzes client needs and creates sales tools that foster engagement.
• Builds and maintains relationships with present clients.
• Builds rapport with potential clients.
• Generates revenue by developing market potential through forecasting, lead generation, qualification, closing sales; and recommends new products, services, applications, and sales strategies.
• Expands sales in new and existing accounts by introducing new services and develops new applications.
• Monitors competition by gathering current marketplace information on pricing, products, new products, turn-around time schedules, and merchandising techniques.
• Updates and tracks client information and correspondence within territory in Microsoft Dynamics CRM.
• Maintains current industry and sales knowledge and acts upon market dynamics and trends to address client needs.
• Participates in company sponsored trade shows, national genetic conferences, and meetings.
• Provides input to the Clinical Laboratory staff and/or company management regarding test development, client services, operations, and marketing.
• Apply excellent verbal, nonverbal, and written communication skills.
• Ability to quickly establish rapport and build relationships.
• Ability to work in a team environment.
• Self-starter with sustaining drive and accountability.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day.
• Ability to travel up to 25% of working time away from work location, may include overnight/weekend travel.

Account Executive

• Generate deep insight into local healthcare ecosystems and market landscape in order to identify opportunities
• Analyze the treatment journey across the local system of care in order to identify account opportunities to work with HCPs
• Build a network of relationships within accounts to gain insight into system, customer and patient unmet needs
• Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system
• Develop and implement business and account plans to increase visibility and awareness of the Company’s products
• Create business and account plans based on opportunities to drive acceptance of Cologuard and other Exact Sciences solutions
• Inform, educate and enable target physician and stakeholder groups about Exact Sciences products and value propositions
• Proactively drives business growth by focusing on customers with highest potential
• Ensures execution of targeted tactics to deliver business goals in coordination and orchestration with a wider range of internal cross-functional stakeholders
• Communicates a clear and compelling description of customer needs and opportunities to internal stakeholders

Sales Representative

Customer Success Manager

• Support efforts to engage, retain, and grow the customer base by completing assigned tasks and following established processes.
• Coordinate with the sales community and CSM by completing assigned alignment tasks that support targeted business objectives and strategic initiatives.
• Assists in convening and coordinating cross-functional teams by preparing materials, scheduling meetings, and supporting the implementation of plans and process improvement activities.
• Partner with internal teams by providing task-level support that helps enable business strategy and maintain consistency in execution.
• Analyze account data by gathering information, performing routine data review, and escalating identified issues or trends to appropriate team members.
• Strive to remain current on integrated delivery network (IDN) knowledge, disease states, competition, and outside influences by completing assigned research and sharing relevant findings with the team.
• Demonstrate willingness to support activities outside functional boundaries to help understand and influence variables that impact the customer experience.
• Demonstrate passion for providing a world-class service standard by consistently aligning work with the mission and values of Exact Sciences.

Associate Customer Success Manager

• Generate deep insight into local healthcare ecosystems and market landscape
• Analyze the treatment journey across the local system of care
• Build a network of relationships within accounts
• Develop and implement business and account plans
• Inform, educate and enable target physician and stakeholder groups
• Proactively drives business growth by focusing on customers with highest potential

Medical Science Liaison

Senior Regional Oncology Specialist

Senior Regional Account Manager

Lead AI Platform Engineer

Patient Financial Services Associate II

Regional Oncology Specialist

Clinical Trial Manager – CTM

Senior Regional Account Manager

Sales Representative

Associate Customer Success Manager

Screening Sales Representative