EverCommerce

Accounting Manager

• Manage the overall revenue accounting process, including the revenue accounting month-end close process
• Oversee revenue recognition (ASC 606) accounting conclusions based on business operations
• Handle ad hoc revenue accounting related projects for a subset of EverCommerce's software solutions
• Onboard acquired companies to US GAAP revenue recognition
• Implement and maintain the Company’s revenue recognition policies, identifying operational expedients where possible
• Manage 1 direct report with opportunity to grow team through acquisition of additional businesses
• Assist EverCommerce team in implementation of best-in-class billing and revenue recognition systems
• Maintain data integrity of revenue and billings for yearly financial statement audit
• Manage monthly, quarterly, and yearly revenue schedules for accounting close process, including SoX controls
• Additional ad-hoc projects as needed

Revenue Accounting Manager

Systems Engineer

• Architect and maintain OneStream applications, utilizing Extensible Dimensionality to support complex consolidation, planning, and reporting needs.
• Write, optimize, and maintain VB.NET Business Rules for calculations, translations, consolidations, and workflows.
• Implement and extend Marketplace solutions (e.g., Task Manager, People Planning, Account Reconciliations) to modernize the "Close" process.
• Optimize consolidation times and query performance through efficient system design and code reviews.
• Serve as the technical owner for how financial data exits NetSuite.
• Design robust data extraction methods (Saved Searches, SuiteAnalytics, SuiteTalk) to ensure clean data feeds into OneStream.
• Build and maintain automated data pipelines between NetSuite and OneStream using OneStream Data Management/Stage.
• Troubleshoot complex data issues by "reading the code"—whether that is debugging a NetSuite SuiteScript that failed to post a journal or tracing a SQL transformation error in the data warehouse.
• Diagnose and resolve issues related to data consistency across systems.

Senior Financial Systems Engineer

Director

• Manage all Revenue Cycle Management staff and include day to day supervision as well as development opportunities, training, and mentorship.
• Ensure work is being accomplished in a timely manner with emphasis on productivity, and accuracy to ensure quality of service.
• Research technical advances in revenue cycle management, presents new opportunities to stakeholders, and creates execution plans for approved recommendations.
• Be responsible for client communications, conflict resolution, and compliance on client deliverables and revenue.
• Assist with RCM Account Manager issues.
• Troubleshoot and solve billing software issues.
• Evaluate current skill sets and develop team members to achieve overall organizational goals through training and mentoring.
• Build external relationships among vendors and industry leaders to enhance the company performance and reputation among the provider community.
• Assist in setting strategic key performance indicator metrics around performance, goals, improvement, and existing processes.
• Stay apprised of coding and revenue trends; and is responsible for coding education to clinical and coding/billing staff.
• Occasional travel as required.

Director of RCM

Engineering Manager

• Manage, mentor, and develop a team of BI engineers, fostering a collaborative environment and ensuring professional growth and skill development.
• Develop and implement the BI strategy, aligning with the organization’s business objectives and driving improvements in data analysis and reporting capabilities.
• Oversee the delivery of BI projects, including planning, execution, and monitoring, ensuring timely and within-budget completion.
• Lead the design, development, and maintenance of BI solutions, including data warehouses, data models, and ETL tools.
• Work closely with data engineering, data product managers, and other stakeholders across departments to understand their data needs and translate them into actionable BI solutions.
• Ensure the accuracy, integrity, and security of data within BI systems, implementing best practices and industry standards.
• Stay current with industry trends and emerging technologies, recommending and implementing improvements to enhance BI capabilities.

Engineering Manager, Business Intelligence

Frontend Engineer

• The Web Developer II is an experienced individual contributor responsible for developing, maintaining, and optimizing the marketing websites across EverCommerce's portfolio of SaaS products.
• Operating with a high degree of autonomy, this role owns end-to-end execution of web projects — from CMS configuration and front-end implementation to performance optimization and QA — while serving as a collaborative partner to the broader Marketing, SEO/AEO/GEO, and Design functions.
• This role sits within the Marketing organization under the Manager, Web Development.
• Web Developer II is expected to drive measurable impact on site health, page speed, and conversion infrastructure across a multi-product, multi-domain environment.

Web Developer

Technical Project Manager

• Drive execution for priority initiatives across Platform Engineering
• Manage project plans, track timelines, maintain RAID logs, coordinate dependencies, run working sessions
• Help drive Jira hygiene and produce clear project status updates for stakeholders and leadership
• Partner closely with the Scrum Master and Program Manager
• Own project planning for priority Platform Engineering initiatives
• Help translate technical work into clear project plans and stakeholder-facing status
• Define clear milestones, timelines, owners, dependencies, risks, and follow-ups
• Track project execution across teams, ensuring work is clearly represented in Jira
• Maintain RAID logs covering risks, assumptions, issues, and dependencies
• Prepare clear stakeholder updates and executive-ready project summaries
• Follow up consistently on action items, decisions, risks, and unresolved questions

• Leadership: You have the ability to guide a team by example. As a leader on our development team, you are able to instill the values of kindness, diversity, quality and ownership in the people around you and provide feedback on how to improve as a team.
• Teamwork: Many of the problems we encounter require insight from many parts of the business. Your ability to coordinate and communicate with your peers is essential to our success.
• Architecture: You have a strong understanding of the building blocks of a robust and scalable system. You are able to dissect business problems into well designed systems. You have the experience to know what to build and the discipline to know what not to.
• CS Fundamentals: You have an understanding of algorithms, data structures, design patterns and data storage technologies. You are able to select the right tool for the right job.
• Delivery Focused: Code on a laptop doesn’t solve problems. You know that a project is only done once it's delivered and validated. Residential construction is a large problem to tackle. You are inspired to complete a project because you know that 5 more problems are waiting to be tackled, and you do it all without sacrificing quality.
• Passion: Hard problems are not solved overnight. It takes a special kind of attitude and hunger to disrupt an entrenched industry. Your passion is what you share with every teammate at Joist. Passion for technology, passion for working as a team, passion for change, and passion for building an industry revolutionizing product.

Salesforce Administrator

• Support our Ops Strategists in delivering on Salesforce implementations or change management projects
• Manage inbound support tickets for both system enhancements and issue resolution
• Collaborate with stakeholders on developing sustainable and scalable business processes
• Develop Salesforce administrative best practices and frameworks for implementing and maintaining them across the portfolio
• Provide administrative support and development bandwidth across varying platforms in the following categories: CRMs (Salesforce, Zoho, HubSpot, etc.) Sales Enablement solutions (SalesLoft, Outreach, InsideSales, etc.) Telephony solutions (Talkdesk, Ring Central, native CRM voice solutions, etc.) Support Platforms (Salesforce, Zendesk, Zoho Desk, Freshdesk, etc.)

Growth Marketing

• Develop partner and channel marketing programs that amplify co-marketing efforts, partner campaigns, webinars, marketplace placements, events, and joint demand generation initiatives.
• Identify partner-driven growth opportunities, campaign priorities, target audiences, activation strategies, and scalable marketing motions across the partner ecosystem.
• Create scalable partner marketing playbooks, campaign frameworks, execution processes, and repeatable GTM strategies that support long-term partner growth.
• Develop and execute multi-channel growth marketing campaigns across paid media, email nurture, webinars, SEO/AIO initiatives and retargeting channels.
• Support outbound marketing initiatives including audience segmentation, list strategy, campaign planning, sales cadences, and SDR/sales alignment.
• Optimize full-funnel user journeys including landing pages, forms, CTAs, nurture flows, and conversion experiences to improve lead quality and pipeline velocity.
• Manage campaign testing strategies across messaging, targeting, creative, and conversion paths to improve marketing efficiency and ROI.
• Analyze campaign, attribution, funnel, and engagement performance data to identify optimization opportunities and provide actionable insights.
• Support AI-first marketing initiatives including AI search visibility, content discoverability, AI-generated lead tracking, and evolving buyer journey strategies.
• Collaborate cross-functionally with Product Marketing, Sales, Revenue Operations, Brand & Creative, Customer Success, and Product teams to align GTM initiatives.
• Maintain strong project management discipline across campaign execution, timelines, reporting, and stakeholder communication.

Senior Growth Marketing Manager

Product Manager

• Own the Enterprise Reporting Roadmap: Define and manage the strategic direction of high-level reporting requirements used across the company, with a focus on usability, accuracy, and executive alignment.
• Lead KPI Stewardship: Act as the SME on all enterprise KPIs – ensuring consistency, clarity, and documentation of definitions and methodologies.
• Drive Cross-Functional Delivery: Collaborate with analytics, FP&A, and data engineering teams to ensure timely and accurate delivery of quarterly and monthly reporting packages (e.g., for Earnings Calls and Board meetings).
• Stakeholder Management: Serve as the primary point of contact for senior leaders regarding enterprise reporting needs, data interpretation, and roadmap prioritization.
• Reporting QA & Governance: Own the QA process and change management protocols for all executive reporting assets to ensure a high standard of data integrity.
• Continuous Improvement: Identify gaps in data availability, reporting processes, and visualization tools, and work to drive improvements that scale across EverCommerce’s portfolio of businesses.

Data Product Manager

Full-stack Engineer

• Lead technical design and development for enterprise integration and automation initiatives.
• Architect AWS-based microservices, APIs, event-driven flows, and secure integration patterns.
• Provide hands-on coding support across backend services, APIs, databases, and automation workflows.
• Guide developers through design reviews, code reviews, troubleshooting, and production readiness.
• Partner with business and technical stakeholders to clarify requirements and translate them into technical solutions.
• Help design and implement AI / agentic automation use cases across business functions.
• Establish engineering best practices for SDLC, documentation, testing, observability, security, and release management.
• Troubleshoot production issues and drive root cause analysis and long-term fixes.

Staff Software Engineer

Project Manager

• Maintain project tracking: own status reporting, milestone monitoring, risk and issue logs, and escalation paths; proactively surface blockers and solutions
• Coordinate cross-functional project teams across Payments, Customer Success, Implementation, Sales, Product, and Support establishing clear RACI, managing stakeholder expectations, and ensuring alignment at every phase of delivery
• Run structured project kick-offs in partnership with Head of Payments, working sessions, and retrospectives; document decisions, action items, and lessons learned to improve future project delivery
• Support payments process improvement projects—document current-state workflows, surface gaps and inefficiencies to leadership, and project-manage the implementation of approved process changes across teams
• Project-manage the build-out and launch of payments enablement deliverables—coordinate contributors, manage timelines, and ensure on-schedule delivery of playbooks and internal guidance materials developed by subject matter experts
• Identify and escalate system gaps, tooling issues, and data problems impacting payments project delivery; support leadership in scoping remediation efforts once direction is set
• Track and report project outcomes against defined KPIs and milestones; surface post-project findings to leadership to inform future delivery planning

Payments Project Manager

Customer Success Manager

• Document current-state workflows across CS, Implementation, and Support — including handoffs, escalation paths, and SLA frameworks
• Identify gaps or inconsistencies in existing processes and propose improvements
• Build CX Ops playbooks, SOPs, and operating guides, and keep them current as processes evolve
• Support implementation of new workflows as the team rolls out operational improvements
• Own the workflow configuration, data hygiene, and user administration for CX Ops tooling: ChurnZero, GuideCX, Zendesk and any additional platforms
• Collaborate with the Business Operations team on Salesforce strategy to support CX initiatives within the greater company strategy
• Submit and track tool-related requests with vendors and internal Business Operations teams
• Identify tooling gaps that create manual work for CX teams and surface them with recommendations
• Support project tracking for strategic initiatives, providing clarity of ownership and next steps to ensure timely execution toward goals
• Run operational cadences and translate leadership decisions into tracked execution
• Track and follow up on action items from CX leadership reviews and cross-functional syncs
• Set and track clear goals, KPIs, and metrics to measure success

Strategy & Operations Analyst, Customer Success

Solutions Engineer

• Collaborate with cross-functional healthcare teams (PMO, Marketing, Sales, Onboarding & Implementation, Customer Support, Customer Success, Product, Data Analytics, etc.) to assess operational inefficiencies and opportunities, driving initiatives that optimize healthcare delivery and support.
• Assist with the development of internal and external reporting and dashboarding capabilities to help refine data quality.
• Support EverCommerce / EverHealth Operational Framework, including managing scheduling, presentations, and reporting cadences.
• Define requirements, develop roadmaps, and oversee planning and execution of multiple initiatives of varying size and complexity, from design to delivery.
• Communicate healthcare operational insights and results to leadership and stakeholders using clear, data-driven visual presentations to drive strategic alignment and informed decision-making.
• Analyze business needs, document business case / requirements, and translate needs into functional, non-functional, and/or technical specifications to establish vision and build consensus around priorities to facilitate execution.
• Establish, define, track, and analyze KPIs across project initiatives to provide visibility and insight into organizational performance and execution.
• Monitor, measure, and report on opportunities and challenges to drive development plans that align with and exceed company objectives.
• Leverage deep knowledge of the healthcare industry to inform decision making, identify cost-saving opportunities, and enhance service delivery and revenue generation.
• Act as a trusted operational partner to internal healthcare teams, providing support and resources to ensure their success in delivering high-quality care and services.

Business Solutions Consultant

• Partner with the Lead Product Manager to ensure the backlog is refined, well-documented, and ready for development
• Write clear, testable user stories and acceptance criteria for product enhancements, bugs, and technical requests
• Facilitate meetings with internal SMEs (support, training, customer success) to gather context, replicate issues, and document edge cases
• Support backlog refinement sessions and sprint planning by ensuring stories meet the Definition of Ready
• Help prepare discovery materials and documentation for new features or customer needs
• Organize supporting materials like workflows, screenshots, support cases, and stakeholder notes
• Serve as a liaison between customer-facing teams and developers, helping ensure issues are well understood before development begins
• Follow up with stakeholders to resolve outstanding questions or missing information for development work
• Contribute to internal product documentation and knowledge base articles