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People Operations Specialist
EverCommercePeople Operations Specialist II managing HR operations for EverCommerce. Ensuring HR data integrity, compliance, and operational efficiency in a remote setup.
About the role
Key responsibilities & impact- Serve as a steward of employee data within the HRIS (Workday preferred), ensuring records are accurate, complete, and audit-ready at all times
- Process employment actions — new hires, promotions, transfers, title changes, location changes, level changes, and terminations — with a strong understanding of downstream impacts on compensation, benefits, reporting structures, and compliance
- Conduct regular data audits and clean-up cycles to identify and resolve discrepancies proactively
- Partner with the Systems/Workday team on process improvements, configuration changes, and testing
- Own the day-to-day compliance posture of People Operations, including documentation standards, records retention practices, and process controls
- Proactively monitor federal, state, and local regulatory changes; recommend and implement policy and handbook updates in partnership with the People Ops Manager and Legal
- Prepare for and support internal and external HR audits, including pulling records, organizing documentation, and coordinating responses across functions
- Maintain the employee handbook and policy library as living documents, ensuring accuracy and alignment with current law and company practice
- Support leave of absence tracking and administration, ensuring proper documentation and compliance with applicable regulations
- Maintain and continuously improve core People Ops programs, including onboarding, offboarding, and recurring compliance workflows
- Identify process gaps and inefficiencies; propose and implement practical, scalable solutions in partnership with the People Ops Manager
- Build and maintain standard operating procedures and process documentation to support team consistency and knowledge continuity
- Partner with cross-functional teams (Finance, Legal, IT, Payroll) to keep People programs aligned with broader organizational requirements
- Support and at times lead defined People Ops projects, managing timelines, documentation, and stakeholder communication
- Produce recurring and ad hoc People analytics reports for leadership, including headcount, attrition, org change activity, and compliance metrics
- Track project milestones and surface blockers proactively to the People Ops Manager
Requirements
What you’ll need- 3–5 years of progressive HR experience, including meaningful time in an HR Operations, HR Generalist, or HR Coordinator role
- Demonstrated hands-on experience with HRIS data management, employment action processing, and HR compliance
- Strong working knowledge of federal and multi-state employment law (FLSA, FMLA, ADA, EEO, and state-specific leave and wage laws)
- Experience with enterprise HRIS platforms; Workday experience strongly preferred
- Solid understanding of job architecture concepts and the organizational impact of position-level changes (title, level, location, reporting structure)
- High attention to detail with a track record of maintaining accurate, audit-ready data and documentation
- Strong organizational skills and the ability to manage multiple ongoing workstreams independently
- Clear, professional written and verbal communication skills.
Benefits
Comp & perks- Flexibility to work where and how you want within your country of employment — in-office, remote, or hybrid
- Day 1 access to robust health and wellness benefits, including an annual wellness stipend
- 401(k) with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AuditsCompliance ManagementProcess ImprovementPeople Analytics ReportingDocumentation Standards
Soft Skills
Attention to DetailOrganizational SkillsWritten CommunicationVerbal Communication