Ethos

People Operations

• Partner with executive and senior leadership for organizational effectiveness
• Serve as a trusted advisor on headcount and change management
• Maintain pulse on organizational health and identify insights
• Partner with HR Operations to build and maintain people dashboards
• Translate business goals into people strategies
• Advocate for engaging work environment
• Provide guidance on hiring and performance
• Identify and address manager struggles and team underperformance
• Design onboarding frameworks and ensure performance management drives outcomes
• Shape HR Operations projects based on business needs
• Handle complex employee relations matters
• Ensure compliance with employment law and HR best practices

People Director

IT Support

• Design, implement, and manage a fully cloud-based IT environment, ensuring high availability, scalability, and security across a range of SaaS platforms
• Apply a security-first mindset to all systems and processes, partnering cross-functionally to strengthen access controls, device posture, and overall risk mitigation
• Identify and implement automation opportunities to eliminate manual workflows and improve efficiency across IT operations
• Serve as a technical leader and mentor, providing guidance, sharing knowledge, and promoting best practices within the IT team
• Lead cross-functional IT projects from planning through execution, ensuring timely delivery and high-quality outcomes
• Collaborate with stakeholders across the organization to understand business needs and deliver scalable, effective IT solutions
• Evaluate, recommend, and implement new tools and technologies to continuously enhance the IT ecosystem
• Develop and maintain clear documentation, runbooks, and standards to support operational excellence and scalability
• Oversee the administration and continuous improvement of email and collaboration platforms (e.g., Google Workspace, Proofpoint), with a focus on security and deliverability
• Act as a senior escalation point for complex IT issues, conducting deep root cause analysis and implementing long-term solutions
• Dedicate up to 20% of time to handling escalated support tickets and supporting new hire onboarding, ensuring timely resolution and a seamless employee experience

Senior IT Engineer

Financial Planning and Analysis

• Implement new processes and improve financial controls to ensure the health and stability of our increasingly complex business
• Own and drive financial planning and budgeting processes. You will play a critical role in determining resource allocation and guiding Ethos’ growth and trajectory
• Develop and monitor critical financial performance metrics. Drive key corporate reporting requirements to the Board of Directors and Executive Team (e.g. company level KPI tracking, performance to plan, budget vs. actual variance analysis and more)
• Actively contribute to the design and implementation of accounting and planning tools (e.g., NetSuite, Anaplan, Adaptive, etc.)
• Drive high-impact strategic and operational initiatives and deliver business analytics and insights to drive decision making related to unit economics, customer acquisition, operations, core business expansion, and new opportunities
• Apply a data-driven analytical approach to influence decision making and support company leadership in evaluating strategic initiatives

Principal – Corporate Finance

• Play a major role in building and scaling the corporate finance function.
• Own and drive financial planning and budgeting processes.
• Develop and monitor critical financial performance metrics.
• Actively contribute to the design and implementation of accounting and planning tools.
• Drive high-impact strategic and operational initiatives and deliver business analytics and insights.
• Play a pivotal role in capital raise activities and investor and lender engagement.
• Apply a data-driven analytical approach to influence decision making and support company leadership.

Corporate Finance Manager

Sales

• Own the entire sales funnel and revenue targets for the annuities division, operating as a hands-on player-coach who actively sells, coaches, and drives weekly execution
• Build and scale a high-performing team of licensed sales and operations professionals, establishing rigorous coaching rhythms, clear performance metrics, and effective playbooks to consistently raise close rates
• Operate a hands‑on player‑coach who actively sells, coaches, and drives weekly execution
• Architect and manage the complete operational backbone—including licensing, suitability, rollovers, and commissions—to ensure an efficient and seamless customer experience
• Influence product and portfolio strategy using customer insight and unit economics; turn findings into requirements for education, quoting, e‑app, and servicing
• Shape go‑to‑market strategy with Marketing; tighten the loop from lead quality to scripts and funnel changes
• Establish coaching rhythms (call reviews, shadowing, certifications) that consistently raise close rates and customer trust
• Design and implement scalable operational processes for everything from application to policy administration, ensuring a seamless and efficient customer experience on our platform
• Establish and manage key performance indicators (KPIs) to foster a data-driven culture of high performance and accountability for both sales and operations

Senior Manager, Annuities Sales

Account Manager

• Lead post-deal partner management that includes, but isn’t limited to, driving sales planning, adoption of the Ethos offering and managing growth
• Monitor and maintain account performance using data-driven metrics
• Cultivate strong relationships with key agents and influencers
• Establish thought leadership and help build a trusted brand
• Roll up your sleeves and execute in ambiguous environments
• Willingness to dive into the user experience, product road map and be the voice of the account partner to internal stakeholders
• Expected travel ~5 days/month

Strategic Account Manager

• Engage potential customers through inbound and outbound calls, emails and SMS
• Educate customers on Ethos’ products and processes
• Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
• Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
• Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
• Manage a pipeline of customers and perform follow-up through the application and purchasing process
• Iterate and improve upon workflows and outreach strategies
• Drive referral activity by creating positive customer experiences

Consumer Sales Agent

Product Manager

• Help lead the end-to-end development of life insurance products, including Whole Life, Permanent Life, Term, Indexed Universal Life, Final Expense, Disability Insurance, and insurance riders.
• Collaborate closely with carrier partners to implement new products and ensure seamless integration into the broader product ecosystem.
• Work cross-functionally with engineering, design, internal stakeholders, and third parties to develop an understanding of policy administration systems and their role in the life insurance lifecycle.
• Assist with integrating policy administration systems and other carrier systems to ensure smooth product implementation, data flow, and operational efficiency.
• Leverage ACORD standards to enable standardized insurance data exchange, alignment, and compliance across systems.
• Analyze new product opportunities and insurance distribution channels to ensure products meet customer needs while delivering business value.
• Contribute to the development and integration of eApplication systems to simplify the life insurance application process and improve the customer experience.
• Support policy contract creation systems to ensure accurate, efficient, and compliant generation of policy documents and contracts.
• Help create a clear and compelling medium- and long-term vision for specific Ethos product areas.
• Participate in a product discovery process for exploring new product ideas. Use experiments to validate key hypotheses quickly and effectively.

Senior Product Manager, Life Insurance Products

Product Marketing

• Own end-to-end launch strategy and execution for life insurance products, coordinating across product, legal, compliance, actuarial, and distribution teams to ensure launches are accurate, compliant, and commercially impactful.
• Architect comprehensive GTM strategies — including segmentation, positioning, channel strategy, and success metrics — with fluency in regulated product environments.
• Partner with Legal and Compliance to ensure all marketing materials meet regulatory requirements without sacrificing clarity or impact.
• Build robust enablement programs for enterprise partners, agents and sales teams — including playbooks, training materials, and objection-handling guides tailored to complex life insurance products.
• Translate products and policy language into clear, compelling narratives for diverse audiences.
• Lead ongoing analysis to surface insights on customer needs, distribution trends, and regulatory shifts that inform marketing and product strategy.
• Align stakeholders across Product, Sales, Legal, Actuarial, Compliance, and Creative. Proactively identify process gaps and drive improvements that enhance speed and quality of execution.

Principal Product Marketing Manager

Art Director

• Refine and elevate the visual quality of everything we make: paid social static ads, video, website, one-pagers, and all marketing touchpoints
• Refine our visual system where you see fit, including color palette, typography, photography style, illustration direction, end cards, and bumpers
• Develop sonic branding that translates consistently across TV, radio, and digital
• Collaborate closely with the video creative team to ensure visual consistency and quality across all formats
• Stay deeply in tune with what's working and what isn't across our paid social creative, using performance data to inform visual decisions
• Champion AI adoption to accelerate concepting, design production, and creative iteration
• Bring curiosity and ambition to explore new visual territories and push the brand beyond where it's been.

Associate Creative Director, Brand

Full-stack Engineer

• Design, build and maintain complex backend systems
• Collaborate with other engineers, PMs and non-technical stakeholders to develop and ship features
• Design, build, and maintain our API’s
• Find and solve performance issues
• Participate in code reviews
• Communicate best practices to the team
• Mentor junior engineers