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Business Development Representative
EthosBusiness Development Representative building referral networks for a Houston behavioral health facility. Driving detox, residential, and intensive outpatient admissions through healthcare partnerships.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development and outreach within the behavioral health sector, with a strong focus on building referral relationships and achieving admissions targets. Proficient in CRM systems and compliance with healthcare regulations.
Highest-signal resume keywords
Business Development ExperienceReferral Relationship ManagementBehavioral Health KnowledgeCRM ProficiencyInsurance Verification Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentOutreachReferral ManagementInsurance VerificationSubstance Use Disorder Treatment KnowledgeAdmissions Criteria UnderstandingSales ExperienceMarket Trend AnalysisCompliance with HIPAATime Management
Soft Skills
Interpersonal SkillsCommunication SkillsPresentation SkillsSelf-MotivationIndependent Work
Tools & Technologies
CRM SystemsSalesforceHubSpotMicrosoft OfficeGoogle Workspace
Certifications & Qualifications
CADCCAC
Industry Keywords
Detox ProgramsRTC ProgramsIOP ProgramsBehavioral Health ProvidersRecovery CommunityEAPsProbation OfficersSober Living HomesHealthcare AdministrationAddiction Treatment
Tech Stack
Tools & technologiesPHP
About the role
Key responsibilities & impact- Generate and cultivate referral relationships driving admissions into detox, RTC, and IOP programs
- Identify, develop, and maintain referral relationships across hospitals, emergency departments, therapists, physicians, EAPs, courts, probation officers, sober living homes, behavioral health providers, and community organizations
- Conduct regular in-person and virtual outreach visits to build and sustain referral pipelines
- Represent the facility at conferences, community events, health fairs, and professional association meetings
- Partner with the Admissions/Intake team to ensure smooth and timely referral handoffs
- Track outreach activity, referral sources, and admissions outcomes in the CRM
- Meet or exceed monthly and quarterly referral and admissions targets
- Monitor competitor programs and local market trends and report insights to leadership
- Collaborate with clinical and marketing teams on educational materials, presentations, and lunch-and-learns
- Respond to inbound referral inquiries and provide information on levels of care, admissions criteria, and insurance verification
- Maintain compliance with HIPAA, 42 CFR Part 2, and applicable regulations
- Participate in an after-hours on-call rotation as needed
Requirements
What you’ll need- Bachelor's degree in Business, Marketing, Healthcare Administration, or related field, or equivalent professional experience
- 2+ years of business development, outreach, or sales experience in behavioral health, addiction treatment, or healthcare services
- Working knowledge of the substance use disorder treatment continuum of care, including detox, RTC, PHP, IOP, and outpatient
- Existing referral network within the region strongly preferred
- Excellent interpersonal, communication, and presentation skills
- Self-motivated, with strong time management and ability to work independently in the field
- Valid driver's license and reliable transportation
- Proficiency with CRM systems such as Salesforce or HubSpot
- Proficiency with Microsoft Office or Google Workspace
- Personal or professional connection to the recovery community preferred
- Existing relationships with hospitals, EDs, or behavioral health referral sources preferred
- Experience with insurance verification and levels-of-care basics preferred
- CADC, CAC, or related certification is a plus
- Ability to travel extensively by car and occasionally by air within the assigned territory
- Ability to sit, stand, and drive for extended periods
- Occasional evening/weekend availability for events and on-call referral response
Benefits
Comp & perks- Performance-based bonus/incentive structure tied to admissions goals
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Mileage/travel reimbursement
- Cell phone/laptop stipend