ESA - Electronic Security Association

SDET

• Design and implement automated testing using Python and Pytest to validate embedded smart home lighting devices
• Develop and execute test strategies for features such as wireless connectivity (Wi-Fi, Zigbee, Thread) across a variety of lighting products.
• Collaborate within a cross-functional team to define test requirements and ensure comprehensive validation coverage.
• Integrate automated tests into CI/CD pipelines to support agile development and continuous delivery.
• Simulate real-world smart home environments and usage scenarios to validate product behavior under various conditions.
• Provide software methods to analyze test results and work with engineering teams to resolve issues quickly.
• Contribute to the development of internal software tools and infrastructure to support scalable validation with multiple product lines.

Software Engineer – Test

Full-stack Engineer

• Design and develop highly available, low-latency backend cloud services that power innovative, customer-facing applications for Resideo connected products and services
• Design, build and integrate REST APIs
• Take ownership of software components’ design, driving development with best-in-class engineering practices including unit testing, static code analysis, and cybersecurity compliance
• Integrate the latest technology stacks into solutions within a fast-paced, evolving environment
• Identify opportunities for improvement and applying deep software engineering principles to deliver scalable, high-performance solutions
• Collaborate cross-functionally with product owners, technical teams, and customer operations to deliver exceptional user experience
• Foster growth and innovation by collaborating with some of the industry’s brightest engineers and leveraging advanced AI tools to deliver impactful solutions
• Engage actively in agile ceremonies, sharing progress, asking insightful questions, and learning from peers, partners, and customers to continuously improve
• Provide technical support and guidance to resolve customer issues

Senior Software Engineer – Connected Device & Platform

• Own medium-to-large initiatives end-to-end, from early requirement discovery through design, implementation, rollout, and production hardening
• Lead and guide a small pod of 2-3 developers, providing technical direction, task breakdown, and delivery accountability
• Balance hands-on development with leadership responsibilities, remaining deeply involved in critical code paths and design decisions
• Drive alignment across teams (Product, Firmware, Mobile, QA, SRE, DevOps, Partner teams) to deliver cohesive, cross-layer integrations
• Design and evolve backend services using C#/.NET on Azure within a highly distributed, event-driven architecture
• Define clear service contracts using OpenAPI, JSON Schema, and contract-first design principles
• Architect and implement event-driven workflows using Event Hubs, Service Bus, IoT Hub, Event Grid, and internal messaging pipelines
• Make pragmatic architectural decisions that balance scalability, reliability, delivery timelines, and long-term maintainability
• Champion strong software engineering practices: automated testing, CI/CD, safe deployments, and progressive rollouts
• Drive improvements in observability, resilience, and operational readiness using metrics, logging, tracing, and alerting
• Lead performance analysis and capacity planning for high-throughput device telemetry and fan-out workloads

Senior Advanced Software Engineer – Connected Device & Platform

Human Resources

• Lead the people systems and data workstream for the company spinout, including separation planning, data migration, parallel testing, and Day 1 readiness.
• Partner with Legal, IT, Finance, and external vendors to support TSA execution, system disentanglement, and transition milestones.
• Identify risks related to people data, payroll, and reporting data interfaces or system continuity and proactively implement mitigation plans.
• Ensure a smooth employee experience throughout the transition with minimal disruption to pay, benefits, timekeeping, and reporting.
• Partner with IT to ensure appropriate security, access controls, integrations, and data privacy standards from Day 1.
• Own the end-to-end strategy, governance, and roadmap for all People Team systems, including Oracle Cloud HCM.
• Oversee the delivery of projects, enhancements, and upgrades for Oracle, ensuring scope, timelines, quality and outcomes are met.
• Own downstream integrations between Oracle and enterprise systems or external vendors.
• Manage day-to-day operational support, issue resolution, and system maintenance across platforms.
• Manage a team that collaborates cross functionally within HR to deliver products and solutions for various modules.
• Find ways to make work more efficient for HR and other stakeholders using the system.
• Lead large and often highly complex product launches by working with relevant stakeholders to develop launch plans.
• Lead post-launch reviews and drive incorporation of feedback in future product release.
• Manage enhancement tickets and prioritizes with team based on needs of the business.
• Establish foundational people data models, metrics, and reporting for a new standalone organization.
• Define and standardize workforce KPIs, dashboards, and executive reporting.
• Deliver insights related to headcount, labor costs, turnover, and workforce composition.
• Ensure data accuracy and consistency across all systems and reporting outputs.
• Establish and enforce people data governance standards and ensure the highest level of data integrity.
• Ensure compliance with regulatory requirements related to employee data.
• Act as the escalation point for data or system issues impacting payroll, compliance or reporting.
• Complies with SOX reporting key controls to ensure there are no deficiencies in data governance.

Director of HRIS

Software Engineer

• Customize and configure P21 using Dynachange (Business Rules, Screen Designs, Menus, pop up designer, Tabs)
• Develop/Maintain Portals using Report Studio/Info Maker and implement the portals in p21
• Develop and maintain SQL Stored Procedures, SQL Views, SSMS
• Design and implement integrations between P21 and third-party systems. Banks, Concur, etc.
• Support ERP upgrades, testing, debugging, and deployment
• Collaborate with business stakeholders to identify process gaps and deliver scalable solutions
• Create Functional Specs
• Develop and maintain PowerShell scripts

Prophet 21 Developer

Product Designer

• Define and execute a unified UI/UX strategy across Control4 and OvrC platforms, aligned with ADI’s strategic pillars of Experience, Innovation, and Execution.
• Champion customer-centric design practices that address the unique needs of integrators and end users.
• Oversee the modernization of Control4’s UI to enhance usability, personalization, and visual appeal.
• Drive consistency and usability across OvrC’s growing feature set, including multi-site management, automation workflows, and mobile experiences.
• Lead initiatives to sunset legacy tools and migrate dealer workflows into OvrC for a unified experience.
• Build and mentor a high-performing team of UI/UX designers and researchers.
• Implement scalable design systems and processes to support rapid development cycles and cross-platform consistency.
• Expand end-customer research programs including NPS surveys, usability testing, and focus groups.
• Leverage partner co-design panels and internal feedback loops to validate design decisions and improve feature adoption.
• Partner with product managers, engineers, and marketing to translate business goals into compelling user experiences.
• Collaborate with strategic partners to define holistic experience strategies and roadmap enhancements.

Director of UI/UX

Program Manager

• Work with Engineering (Hardware and Software), UI/UX, Product Management, Marketing, Operations, and Partner vendors to create / manage detailed and comprehensive product development plans
• Establish comprehensive schedules with all dependencies, clearing identifying the dynamic critical path as efforts progress across the full development lifecycle
• Maintain, track, and update program risks, upcoming milestones, and team priorities while ensuring cross functional alignment and agreement
• Coordinate and facilitate cross functional solutions to mitigate risks, keeping development commitments on track
• Synthesize issues in an actionable form to leadership
• Identify project constraints, their impact, and develop mitigation plans
• Plan, prioritize, and manage multiple projects simultaneously

Hardware Program Manager

Support Engineer

• You will serve as the front line for our Partner's customers to deescalate and solve technical issues the customer will call in for.
• Have a strong background in using OVRC remote management.
• Have an advanced understanding installations to be able to walk customers through how to resolve issues. This includes areas such as:
• ISP modems
• Network topology
• Video Distribution
• Multiroom audio, wired and wireless solutions
• Home theatre configurations.
• TV, Media players, cable boxes, etc.
• Surveillance
• Thermostat integration and troubleshooting
• Power management
• Smart Lighting; centralised and wireless
• This team is comprised of shifts to cover 24/7/365. You will need to have the ability to accommodate business needs.
• Strong communication skills:
• The ability to clearly document all steps taken in the interaction. This includes providing theories as to why an issue occurred or how to resolve the issue if a site visit is needed.
• Participate in beta testing of new products and solutions, providing actionable feedback to product teams.

Technical Support Specialist

• Design and develop highly available, low-latency backend cloud services that power innovative, customer-facing applications for Resideo connected products and services.
• Design, build and integrate REST APIs and cloud application services.
• Take ownership of software components’ design, driving development with best-in-class engineering practices including unit testing, static code analysis, and cybersecurity compliance.
• Integrate the latest technology stacks into solutions within a fast-paced, evolving environment.
• Lead technical innovation by identifying opportunities for improvement and applying deep software engineering principles to deliver scalable, high-performance solutions.
• Collaborate cross-functionally with product owners, technical teams, and customer operations to deliver exceptional user experience.
• Foster growth and innovation by collaborating with some of the industry’s brightest engineers and leveraging advanced AI tools to deliver impactful solutions.
• Engage actively in agile ceremonies, sharing progress, asking insightful questions, and learning from peers, partners, and customers to continuously improve.
• Provide technical support and guidance to resolve customer issues.

Senior Software Engineer – Cloud & API Development

Customer Support

• Take individual responsibility for a dedicated number of customer accounts.
• Engage with customers through various channels such as phone calls, emails, and other platforms to support their needs.
• Troubleshoot and resolve customer complaints promptly and efficiently.
• Assist customers in placing, modifying, or cancelling orders.
• Ensure the transactions are managed and processed in line with company policy.
• Gather customer feedback to understand their needs, preferences, and areas for improvement.
• Accurately document customer interactions and maintain detailed records of issues, solutions, and communications.
• Work closely with other departments to ensure a unified approach to customer satisfaction.
• Maintain a level of understanding of the company’s products and services.

Customer Service Administrator, German

Engineer

• Project management: Prepare quotations for a variety of technical projects, supporting the full process from the first price enquiry through to final delivery.
• Technical advice: Help customers choose the right solution by giving practical, well‑explained technical advice by phone and email.
• Quotation management: Prepare, follow up and process more complex quotations, making sure everything is accurate and delivered on time.
• Planning: Work closely with our logistics planning team to make sure customer timelines are realistic and achievable.
• Point of contact: Be the main contact person for our French‑ and Dutch‑speaking customers, ensuring communication runs smoothly at all times.

Projects Engineer

Engineering Manager

• Establish and execute a comprehensive quality framework across cloud, mobile, web, and AI systems.
• Define and monitor global software quality KPIs (e.g., uptime, defect density, MTTR, reliability) to align engineering outcomes with business goals.
• Integrate AI-driven testing, AI agents, and MCPs into quality workflows for proactive validation and intelligent automation.
• Drive continuous verification and early issue detection across the software lifecycle.
• Develop and enforce robust quality control processes and standards across development and release cycles.
• Conduct root cause analysis and implement corrective actions for systemic issues.
• Create, review, and present Test Strategies and Impact Analysis to the wider-org.
• Champion continuous improvement initiatives using agile methodologies.
• Optimize software validation strategies including automated testing, performance benchmarking, and scalability assessments.
• Collaborate with cross-functional teams to identify and implement process enhancements.
• Lead, mentor, and grow a team of software quality engineers in Bangalore and across global locations.
• Foster a culture of technical excellence, accountability, and innovation.
• Drive change management initiatives to support engineering transformation and agile adoption.

Software Engineering Manager

Account Manager

• Manage a portfolio of key clients within the EMEA region, acting as their primary point of contact.
• Develop a deep understanding of clients’ security requirements and business objectives.
• Present and promote our electronic security products and solutions tailored to client needs.
• Coordinate with internal teams (sales, technical support, logistics) to deliver exceptional service.
• Identify opportunities for upselling and cross-selling to maximize revenue.
• Monitor account performance and client satisfaction, proactively addressing issues.
• Keep abreast of industry trends, competitors, and new product offerings.
• Maintain accurate and up-to-date CRM records of client interactions and sales pipelines.
• Prepare and deliver regular reports on account status and forecasts.
• Assist the BDM in understanding and executing export procedures, including documentation, customs clearance, and freight logistics.
• Conduct detailed cost analysis for export shipments, including freight, tariffs, duties, taxes, and other related expenses.
• Prepare and review export quotations, proposals, and pricing strategies to ensure profitability and competitiveness.
• Coordinate with shipping partners, customs brokers, and freight forwarders to ensure timely and compliant export deliveries.
• Ensure all export documentation (commercial invoices, packing lists, certificates of origin, etc.) are accurate and compliant with international regulations.
• Monitor and analyze export logistics costs, suggesting ways to optimize and reduce expenses.
• Assist in market research to identify potential export opportunities and challenges in EMEA regions.
• Provide support in compliance with international trade laws, export control regulations, and company policies.
• Track shipment statuses and update relevant stakeholders on delivery timelines and potential issues.
• Support data collection and reporting related to export sales performance, costs, and market insights.

Account Manager – EMEA Key Accounts

• Serve as the primary technical point of contact for designated client accounts.
• Provide expert guidance on the selection, installation, configuration, and integration of electronic security products, including CCTV, alarms, access control, and related systems.
• Support customers by troubleshooting technical issues and delivering timely, practical solutions.
• Ensure consistently high levels of customer satisfaction through effective communication and responsive support.
• Collaborate closely with sales, technical support, and product teams to address customer requirements and resolve issues efficiently.
• Conduct technical and project analysis in partnership with customers, ensuring accuracy and feasibility.
• Assist in preparing technical documentation, quotes, proposals, and solution recommendations.
• Maintain detailed and accurate records of customer interactions, technical queries, and resolutions within CRM tools.
• Stay up to date with new products, emerging technologies, industry trends, and relevant security standards.

Technical Account Manager

Marketing

• Support department in delivering the growth agenda of all marketing and promotional activities
• Assist with 3–6-month marketing calendar and work with team members ensure synergies with traditional & digital marketing
• Assist in analyzing data, competition, assess trends, and determine actions to optimize performance
• Collaborate with suppliers as needed for promotional and marketing planning & execution
• Work closely with cross-functional departments to meet deadlines and deliverables
• Assist in problem solving promotional and cost deviation issues
• Provide support related to website enhancement, product data updates and PIM efforts as required
• Assist with special projects as needed
• Other duties as required
• Travel ~10%