Emma – The Sleep Company

Account Manager

• You will work hand in hand with a Key Account Manager to develop the business and relationships with our biggest French retailers.
• You will negotiate with clients, present our product portfolio, steer performance, bring and develop best practices.
• You will be the coordinator for sales administration, work with marketing, operations and customer support teams.
• You will participate in building the knowledge base to structure the team and foster fast and sustainable growth.
• You will be key for the team to provide clear reporting and deliverables, ensuring better decision-making and a more efficient relationships with our partners.

Key Account Management Intern, French Speaker

Operations

• As a Global Operations Intern, you’ll join the team ensuring that Emma’s products move seamlessly across markets, from forecasting and production to warehousing and delivery.
• This is a hands-on, analytical, and collaborative role within a fast-paced international environment.
• You will contribute to optimizing how we plan, produce, and deliver our products, ensuring that every step of our operations runs efficiently and creates value for our customers.
• Depending on your skills and interests, you could work in one of several teams in areas such as Supply and Demand Planning, Production and Excellence, or Logistics and Fulfillment.

Global Operations Intern

Growth Marketing

• You will monitor key KPIs and support fast decision-making through daily business reviews and performance steering.
• You will help streamline and automate performance tracking and reporting workflows through automation and process improvement initiatives.
• You will work closely with Marketing and Business Development teams to deliver cross-functional analytics and generate actionable insights.
• You will support media buying activities by assisting in steering investment decisions across paid channels and campaign execution.
• You will contribute to strategic channel analytics by driving deeper performance analysis, identifying growth opportunities, and supporting optimization roadmaps.

Growth Strategy Intern

• You will be responsible for managing your own projects in the field of business development in our German, Swiss or Austrian market.
• You will monitor the online sales of our products to track product performances and identify growth opportunities.
• You will collaborate with our operations teams to ensure a smooth supply chain of our products.
• You will share your product insights to our marketing teams to help them run impactful and efficient campaigns
• You will regularly analyze the market for sleeping products (new trends, customer behavior, competition…)
• You will suggest ideas to improve our customer experience based on customer feedback.
• You will be supported by a more senior team member to help you grow professionally and personally.

Ecommerce

• You will be in charge of adding, changing and improving the content of the Emma's online store.
• You will set up weekly and monthly promotions on the online store.
• You will publish new products and edit current portfolio.
• You will work in different regional projects (AB tests, website analysis, global or regional UX optimizations, new landing pages).
• You will have the overall objective of improving the performance of the website.

E-commerce Website Operations Intern

Business Development Rep

• You will be responsible for managing your own projects in the field of business development in one of our Ecommerce markets.
• You will monitor the online sales of our products to track product performances and identify growth opportunities.
• You will collaborate with our operations teams to ensure a smooth supply chain of our products.
• You will share your product insights to our marketing teams to help them run impactful and efficient campaigns.
• You will regularly analyze the market for sleeping products (new trends, customer behavior, competition…).
• You will suggest ideas to improve our customer experience based on customer feedback.
• You will be supported by a more senior team member to help you grow professionally and personally.

Business Development Intern, Portuguese Speaker

• You will be responsible for managing your own projects in the field of business development in our German market.
• You will monitor the online sales of our products to track product performances and identify growth opportunities.
• You will collaborate with our operations teams to ensure a smooth supply chain of our products.
• You will share your product insights to our marketing teams to help them run impactful and efficient campaigns
• You will regularly analyse the market for sleeping products (new trends, customer behaviour, competition…)
• You will suggest ideas to improve our customer experience based on customer feedback.
• You will be supported by a more senior team member to help you grow professionally and personally.

Business Development Intern, German Speaker

• You will be responsible for managing your own projects in the field of business development in our Dutch market.
• You will collaborate with our operations teams to ensure a smooth supply chain and availability of our products (stock and delivery time management).
• You will work on projects aiming to improve our customers experience.
• You will monitor the online sales of our products to track product performances and identify growth opportunities.
• You will analyze the market for sleeping products (new trends, customer behavior, competition…)
• You will be supported by a more senior team member to help you grow professionally and personally.

Business Development Intern, Dutch Speaker

• You will be responsible for managing your own projects in the field of business development in one of our Ecommerce markets.
• You will monitor the online sales of our products to track product performances and identify growth opportunities.
• You will collaborate with our operations teams to ensure a smooth supply chain of our products.
• You will share your product insights to our marketing teams to help them run impactful and efficient campaigns
• You will regularly analyze the market for sleeping products (new trends, customer behavior, competition…)
• You will suggest ideas to improve our customer experience based on customer feedback.
• You will be supported by a more senior team member to help you grow professionally and personally.

Business Development Intern

• You will work hand in hand with a Key Account Manager to develop the business and relationships with biggest European retailers.
• You will negotiate with clients, present our product portfolio, steer performance, bring and develop best practices.
• You will be the coordinator for sales administration, work with marketing, operations and customer support teams.
• You will be the link between global and local sales teams, negotiating the promotional calendar and ensuring smooth execution.
• You will participate in building the knowledge base to structure the team and foster fast and sustainable growth.
• You will be key for the team to provide clear reporting and deliverables, ensuring better decision-making and a more efficient relationships with our partners.

Global Key Account Management Intern

• Own and steer commercial performance by tracking Promotions and Campaigns outcomes, leading daily/weekly/monthly reporting, and driving data-based decision-making to ensure target achievement and clear visibility on risks and opportunities.
• Own and optimize growth levers by managing our commercial toolbox (promo mechanics, coupons, incentives, bundles), continuously improving efficiency, and conducting deep-dive analyses to unlock revenue and margin growth.
• Define and orchestrate the commercial calendar by planning and aligning all campaigns cross-functionally, leading key rituals (kick-offs, check-ins), ensuring flawless execution across channels, and driving post-mortem analyses with clear learnings.
• Act as the central coordination point for commercial topics by connecting Categories, Marketing, Webshop, and Operations, ensuring smooth collaboration, and leading key growth projects with full accountability on performance and reporting.
• Bring market and competitive insights by monitoring trends and competitors, and translating insights into actionable recommendations to continuously refine the commercial strategy.

Senior Performance & Growth Manager

Director

• Own the end-to-end commercial growth strategy for APAC in line with Emma’s global objectives
• Scale pioneering and emerging markets into sustainable growth engines while continuously improving our more mature markets in the region
• Grow offline (wholesale, Emma-branded stores) and build omnichannel presence to capture premium profit pools
• Ensure Emma develops towards the most trusted sleep brand in APAC
• Deliver a great, regionally tailored, and reliable customer experience in close collaboration with Product, Marketing and Operations
• Drive EBIT, top-line growth and NPS as primary success metrics

Senior Director, Commercial APAC

Accounts Receivable

• You will work closely with the AR D2C team in driving end-to-end accounting, process standardization, performance, continuous improvement and automation.
• You will support end-to-end accounting operations within Accounts Receivable.
• You will analyze the performance of the AR D2C processes, look for trends, uncover gaps and variabilities to create ideas that will solve these problems. You will collaborate with stakeholders within and outside the team who influence the measures of performance.
• You will create work instructions to be used as training materials for current and future AR D2C members.
• You will review attendance and managed outsourced requirements to support daily operations.
• Track and follow up on aged debtors while preparing and presenting bi-weekly KPI reports highlighting drivers, improvement areas, and next steps.
• Support the finance team with ad hoc responsibilities, leveraging accounting knowledge, Excel proficiency, and strong data interpretation skills.

Accounts Receivable Intern

Procurement

• As part of the global Strategic procurement team, you will be part of our global operations team, being exposed to a global supplier setup and having a direct impact on the success of Emma.
• You will collaborate with buying managers and internal/external teams, supporting negotiations with business partners.
• You will identify opportunities for cost-saving actions and new product implementations, using your entrepreneurial mindset.
• You will search for new suppliers in various regions and improve internal processes for team benefit.
• You will develop expertise in our suppliers, cost drivers, and sourcing markets/trends to ensure competitive pricing.
• You will support supply chain risk assessments and help with vendor development, collaborating on product lifecycle decisions and launches.
• You will design, build, and maintain decision-support dashboards in Power BI and Tableau and similar tools.
• You will leverage AI to automate process and tasks.

Strategic Procurement Intern

Project Manager

• You will support one of our Category Teams in executing key projects with a significant impact across the company, while gaining valuable regional and global exposure to how we develop, position, and bring products to market.
• You will analyze a variety of data, including category, country, product, and consumer insights, to inform strategic decisions related to product development, pricing, and launches.
• You will assist in on-the-ground activities such as consumer research, competitor product testing, and consumer product testing to gather insights that influence product strategy.
• You will synthesize insights from research and testing, providing actionable recommendations that will help optimize our product portfolio, improve market positioning, and drive business growth.

Key Account Management Intern, French Speaker

Global Operations Intern

Growth Strategy Intern

Growth Strategy Intern

E-commerce Website Operations Intern

Business Development Intern, Portuguese Speaker

Business Development Intern, German Speaker

Business Development Intern, Dutch Speaker

Business Development Intern

Global Key Account Management Intern

Senior Performance & Growth Manager

Senior Director, Commercial APAC

Accounts Receivable Intern

Strategic Procurement Intern

Project Management Intern