Business Commercial Excellence Expert

Emma – The Sleep Company

Business Commercial Excellence Expert at Emma – The Sleep Company leading commercial strategy for European D2C business with a focus on operational excellence.

Posted 7/14/2026full-timeLisbon • 🇵🇹 PortugalMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving regional commercial excellence through scalable campaign structures and best-practice frameworks, while leveraging data for decision-making and fostering alignment across multicultural teams in e-commerce environments.

Highest-signal resume keywords

Business Operations ExperienceE-Commerce Strategy DevelopmentData-Driven Decision MakingCross-Country Initiative LeadershipFinancial KPI Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign MechanicsBudget PlanningPerformance MonitoringProcess ImplementationKPI GovernanceForecastingMarket Performance AnalysisStrategic Project LeadershipRisk IdentificationGrowth Opportunity Structuring

Soft Skills

Influential LeadershipAutonomous Initiative DrivingMulticultural Team CollaborationClear CommunicationOperational Prioritization

Industry Keywords

D2C BusinessPerformance-Driven EnvironmentsRegional PlanningMarket Trends AnalysisP&L Implications

About the role

Key responsibilities & impact

Own and drive regional commercial excellence for the European D2C business by defining scalable campaign structures, best-practice frameworks, testing pipelines, and implementation playbooks that enable adoption and measurable performance impact across markets.
Partner with EU country teams to strengthen forward-looking forecasting, budget planning, and market performance visibility, ensuring alignment on trends, risks, opportunities, and P&L implications together with Controlling.
Monitor process implementation, governance, and KPIs across markets and departments, identifying risks and growth opportunities to accelerate Emma’s EU growth.
Identify, structure, and lead high-impact cross-country initiatives that create regional advantage, embed best practices, and establish clear decision-making models across European markets.
Build scalable systems, processes, and playbooks that enable local country teams to deliver consistent commercial results independently while maintaining strong regional alignment.
Act as a sparring partner to country teams by enabling knowledge transfer, performance scaling, and strategic alignment while respecting local market ownership.
Lead strategic projects at the intersection of operations, commercial strategy, and execution, ensuring Europe-wide coordination, accountability, and business impact.

Requirements

What you’ll need

3–5+ years of experience in business operations, strategy, or consulting—ideally within e-commerce or performance-driven environments.
You connect campaign mechanics, financial KPIs, and supply constraints into coherent regional planning and execution.
You act with autonomy, define the “how,” and drive initiatives forward independently, without waiting for perfect conditions.
You use data to make decisions, quantify impact, and challenge assumptions in campaign or financial planning.
You lead by influence, not authority. You bring teams together and drive alignment between Global, Regional, and Local functions.
You thrive in fast-paced environments, prioritize clearly, and follow through with high operational standards.
You work confidently across multicultural teams and communicate clearly in a distributed, international setup.

Benefits

Comp & perks

We are proud to be an equal opportunity employer and are committed to building an inclusive workplace.
We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days.