Emburse

Full-stack Engineer

• Contribute to the development of an engaging and interconnected set of system solutions.
• Enhance the experiences of your customers, solve interesting challenges, and design new solutions.
• Collaborate with cross-functional teams to deliver high-quality software.
• On-board and mentor less experienced team members.
• Develop sophisticated software with minimum supervision.
• Fix complex bugs and demonstrate advanced debugging skills.

Senior Software Engineer

SDET

• Emburse SDETs contribute to the development, quality, reliability and observability of the company’s data platform and analytics products.
• As a Data Analytics SDET, you will design and implement automated testing strategies that validate data pipelines, ETL/ELT processes, analytical models, metrics, and data services.
• You will work closely with Data Engineers, Analytics Engineers, Data Scientists, Product and Platform teams to ensure that data is accurate, timely, well-documented and fit for business use.

Software Engineer – Test III

System Administrator

• Serve as primary administrator for Billing Platform, managing configuration, permissions, workflows, and data integrity.
• Support daily billing operations, including invoice generation, credit/debit memos, and integration between Salesforce, BillingPlatform, and NetSuite.
• Partner with Finance and RevOps to ensure accurate contract, billing, and revenue data across systems.
• Lead root-cause analysis and resolution of billing and integration issues; document fixes and preventative measures.
• Design and implement system enhancements, process automations, and custom configurations to streamline billing and reporting.
• Maintain compliance with internal controls and audit requirements; assist with SOX and SOC testing as needed.
• Collaborate with Business Systems and Finance leadership on system roadmap, release management, and platform governance.
• Provide tier-2/3 support and user training for billing and revenue operations teams.

Senior Billing Platform System Administrator

Business Operations

• Act as product owner for Emburse’s finance systems, with deep ownership of NetSuite and BillingPlatform, including roadmap, prioritization, optimization, and day-to-day system health
• Bring a strong product and delivery mindset, leveraging agile and scrum-style practices to drive predictable execution and continuous improvement
• Lead the design and ongoing optimization of Record-to-Report, Order-to-Cash, and Revenue Recognition processes in a SaaS environment
• Partner closely with Accounting, Revenue Operations, and Finance leadership to ensure systems support how Finance actually works—not just how systems are designed
• Drive automation and integrations that reduce manual effort, improve data quality, and accelerate close cycles
• Ensure system configurations and workflows align with GAAP, SOX, and audit requirements, with a focus on operational rigor
• Serve as a proactive, highly visible communicator across Finance, IT, Business Systems, and Data teams
• Translate business needs into clear, actionable requirements for technical delivery teams and external partners
• Manage system implementations, enhancements, and upgrades with a bias toward hands-on execution
• Define and monitor KPIs related to system stability, data quality, and finance process automation
• Provide clear status updates, risks, and mitigation plans to executive stakeholders
• Build and lead a high-performing team of program managers, business analysts, and systems professionals

Director, Finance Business Systems

Solutions Engineer

• Knowledgeable in specific Products / Solutions in the Emburse family
• Knowledgeable in a specific industry or vertical
• Adequately prepare to deliver solution demonstrations by understanding prospect requirements and aligning them with Emburse's best practices demonstration flow
• Deliver onsite and remote presentations and demonstrations of Emburse products
• Provide technical understanding of our product with the ability to discuss product architecture, security and integration
• Assist in creating materials for training and adoption of features and functions
• Support RFPs, Security Questionnaires, Trial set-up
• Work in a fast paced, team-oriented environment to achieve business goals
• Accomplish targeted performance objectives with a positive attitude
• Supporting Enterprise sales in primarily one region
• Available for extensive travel, short trips usually two to three days duration, after travel restrictions end
• Assist at trade shows, user conferences, and sales meetings as required

Senior Solutions Consultant

• As an engineer, you will enhance the experiences of your customers, solve interesting challenges, and design new solutions.
• Emburse software engineers contribute to the development of an engaging and interconnected set of system solutions.
• Collaborate with Software Engineers, Product Owners and other stakeholders to design test and automation opportunities that measure or improve quality or customer experience of the products
• Fixes defects in automation, develops new test features or enhancements
• Writes tests of broad scope and complexity in their area
• Establishes and drives test plans for components
• Identifies opportunities for automation and defines automation work for the product roadmap

Software Engineer in Test III

• Enhance the experiences of your customers
• Solve interesting challenges
• Design new solutions
• Access to the best and brightest minds in the industry

Software Engineer III

Data Engineer

• Own key parts of our enterprise data platform—building trusted, scalable data pipelines that support usage metering, billing, revenue recognition, and executive reporting.
• Manage and optimize Snowflake as Emburse’s enterprise data warehouse, ensuring performance, scalability, and security.
• Build and maintain ETL/ELT workflows integrating data from systems such as Salesforce, BillingPlatform, and NetSuite.
• Partner closely with Finance and Business Systems teams to ensure accurate usage, billing, and ARR reporting.
• Identify and resolve data quality issues, implementing durable solutions that prevent repeat problems.
• Define data models, standards, and governance practices that enable consistent and trusted reporting.
• Collaborate with engineers and system owners to improve upstream data quality and integration design.
• Support automation, monitoring, and version control of data pipelines using modern tooling (e.g., dbt, Airflow).

Senior Data Engineer

Senior Solutions Consultant, Italian Speaker

Director

• Own Salesforce as the system-of-record and hub for all GTM systems, including Salesforce CPQ, marketing automation, finance, and customer support platforms.
• Provide hands-on Salesforce leadership, including configuration oversight, data model decisions, automation, and platform health.
• Lead and govern all Salesforce and Salesforce CPQ integrations, ensuring scalability, reliability, and long-term maintainability.
• Own and continuously improve end-to-end **Lead-to-Cash** processes, including Lead, Opportunity, Quote, Contract, Billing, and Revenue.
• Partner with stakeholders across Sales, Marketing, Finance, Operations, Product, and IT to translate business transformation initiatives into scalable system solutions.
• Balance speed, flexibility, and compliance while enabling revenue growth.
• Establish and enforce governance for system changes, integrations, and tooling requests.
• Evaluate and prioritize new integration requests, holding the line against unnecessary complexity and technical debt.
• Ensure systems align with security, compliance, and data privacy requirements (e.g., SOX, GDPR).
• Build, mentor, and lead a high-performing Business Systems team (administrators, developers, analysts).
• Collaborate closely with developers, product owners, operations, and digital transformation teams.
• Serve as a trusted advisor to senior leaders and executives across the organization.

Director, IT Business Systems

Proposal Manager

• Lead end-to-end development and submission of complex RFx responses and security questionnaires, from intake through final delivery
• Serve as the proposal strategy and content SME, ensuring submissions are persuasive, compliant, and aligned to client requirements and Emburse’s strengths
• Develop clear win themes and strategic narratives that differentiate Emburse and resonate with customer priorities
• Draft and structure proposal responses, partnering with Sales for deal-specific positioning and messaging
• Manage timelines, workflows, and internal reviews to ensure on-time, high-quality submissions
• Collaborate cross-functionally with Product, Security, Legal, Finance, Marketing, and other SMEs to gather accurate, validated inputs
• Ensure consistency of brand voice, messaging, and visual standards across all client-facing materials
• Maintain governance, version control, confidentiality, and audit readiness for all proposal documentation
• Act as a power user and steward of the proposal management platform (e.g., RFPIO), maintaining content hygiene, taxonomy, and automation standards
• Track and analyze performance metrics such as turnaround time, win rates, and content reuse to drive continuous improvement
• Provide data-driven insights and recommendations for process optimization and operational scalability
• Mentor junior proposal team members and contribute to training materials, templates, and playbooks
• Support content refresh initiatives, proposal library maintenance, and cross-functional revenue projects

Senior Proposal Manager

Events

• Drive pipeline and revenue influence for Emburse’s global events portfolio
• Advance the Expense Intelligence brand platform
• Deliver a unified, experience-led strategy across all regions and event tiers
• Lead a high-performance execution team
• Establish operating models, SOPs, and cross-team processes for consistent execution

Director – Global Events

• Drive pipeline and revenue influence, advance the Expense Intelligence brand platform.
• Deliver a unified, experience-led strategy across all regions and event tiers.
• Lead a small, high-performance execution team and orchestrate a cross-functional ecosystem.
• Establish the operating model, SOPs, and cross-team processes for consistent execution.
• Own budget, vendor/venue governance, compliance, and event performance lifecycle.

Director, Global Events

Customer Success Manager

• Deliver an industry leading customer experience to assigned enterprise client base
• Collaborate with internal teams to represent voice of the customer
• Provide travel product training for new and ongoing customers
• Establish travel product/industry best practices for customers
• Own ultimate responsibility for the customer’s retention and expansion success while preventing churn
• Maintain accurate and current records of customer information in Salesforce
• Deliver benchmarking analysis (travel industry, peer comparisons)
• Own cancellation process to identify cancellation, work with sales/customer to save account, and if unable, ensure to document and complete the cancellation process
• Serve as an escalation point for issues that impact the customer’s success and work with internal teams to drive resolution
• Work with leadership on new CSM initiatives
• Manage key accounts through monitoring customer health, business reviews and customer engagement
• Develop and maintain long-term relationships to achieve customer success
• Contribute to overall process improvements and workflows
• Assist in onboarding, training, and mentoring of team members
• Provide first level support to CSMs before escalation to lead/manager
• Troubleshoot customer situations/escalations to positive outcomes
• Support CSM team in managing group requests, such as customer references, marketing initiatives, and teamwide projects
• Be familiar and engaged in travel industry trends
• Host/assist with Executive Business Reviews as well as contact with C-suite
• Present at internal and customer facing speaking events
• Proactively monitor reshop performance and identify issues/concerns.
• Research issues and collaborate with Support Team for resolution
• Conduct business reviews with a consultative approach to uncover trends and inform client of additional travel program savings opportunities
• Provide training and understanding of products and technology to clients and TMC providers

Senior Customer Success Manager

Account Executive

• Drive outbound pipeline creation via cold calling, email, and multichannel outreach within a defined Ideal Customer Profile (ICP)
• Deliver against core activity metrics including call volume, talk time, email volume, and sequence execution
• Execute high‑impact outbound prospecting to generate Sales Accepted Opportunities (SAOs)
• Book and qualify discovery meetings for Mid‑Market and Enterprise Account Executives
• Conduct deeper early‑stage discovery to capture meaningful business context and improve opportunity quality
• Partner closely with AEs to support cleaner handoffs and improved SAO → SQO conversion
• Participate in regular AE mentorship, deal reviews, and pipeline alignment sessions
• Maintain accurate activity, contact, and opportunity data in Salesforce
• Provide feedback on messaging, targeting, and outreach effectiveness to Sales and Marketing teams