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About the role
Key responsibilities & impact- Lead the strategy, development, execution, and optimization of scalable product-led partnership programs.
- Drive cross-functional initiatives spanning Product, Partnerships, Marketing, Customer Success, Sales, Enablement, and Operations
- Build and operationalize frameworks, processes, and best practices that improve product-led program scalability, adoption, and execution efficiency
- Define and track product-led program OKRs, KPIs, and success metrics, providing regular reporting and actionable insights to leadership
- Manage engagement with strategic partners and internal GTM teams through enablement sessions, demo presentations, campaigns, and collaborative initiatives
- Collaborate cross-functionally to distill complex product capabilities into clear sales, marketing, and enablement messaging
- Serve as a liaison between Product, Marketing, Partnerships, and external stakeholders to ensure successful product-led program execution and communication
- Develop and deliver customer engagement and education programs designed to accelerate onboarding, adoption, retention, and expansion
Requirements
What you’ll need- Bachelor's degree required
- 6+ years of experience in Program Management, Product Operations, Customer Marketing, Digital Programs, Partnerships, or related SaaS roles
- Experience working within B2B SaaS, fintech, payments, or technology organizations strongly preferred
- Proven success leading complex cross-functional initiatives and scalable customer engagement programs
- Experience supporting product adoption, customer education, digital engagement, or partner enablement programs preferred
- Knowledge of travel, expense, payments, or financial technology industries is a plus
- Strong strategic thinking and problem-solving abilities
- Demonstrated ability to independently lead initiatives from concept through execution
- Exceptional cross-functional collaboration and stakeholder management skills
- Strong verbal and written communication skills with executive-level presentation capabilities
- Ability to simplify complex technical or business concepts into scalable programs and messaging
- Experience with customer engagement methodologies including digital customer success and lifecycle marketing
- Strong analytical and reporting skills with experience leveraging data to drive decisions
- Experience managing multiple priorities in a fast-paced environment
- Technical acumen and ability to partner effectively with Product and Engineering teams
- Strong organizational, project management, and operational execution capabilities
- Adaptability, curiosity, and continuous improvement mindset
Benefits
Comp & perks- A Company with Momentum – We serve 12M+ users across 120 countries, helping businesses modernize their finance operations.
- A Team That Innovates – Work alongside some of the brightest minds in finance, tech, and AI to solve real-world challenges.
- A Culture That Empowers – Competitive pay, flexible work, and an inclusive, collaborative environment that supports your success.
- A Career That Matters – Your work here drives efficiency, innovation, and smarter financial decision-making for businesses everywhere.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Program ManagementProduct OperationsCustomer MarketingDigital ProgramsPartnershipsOKRsKPIsCustomer Engagement MethodologiesData AnalysisLifecycle Marketing
Soft Skills
Strategic ThinkingProblem-SolvingCross-Functional CollaborationStakeholder ManagementVerbal CommunicationWritten CommunicationOrganizational SkillsProject ManagementAdaptabilityContinuous Improvement Mindset
Certifications
Bachelor's Degree