Technical Account Manager

• Establish a close working relationship with the customer’s senior technical leadership team and become their trusted advisor.
• Help EDB customers maximize the value of their Postgres investment
• Assist EDB customers to develop and deploy Postgres strategies
• Provide technical leadership for the customer's major Postgres initiatives (This may include solutions consulting, architecture guidance, and project management)
• Maintain current functional and technical knowledge of the entire EDB product line
• Provide clear and constructive product feedback to EDB’s product management teams based on customer requirements
• Help to document best practices in developing and deploying EDB solutions
• Function as a front-line technical resource for "best practice" and informal customer questions
• Travel up to 25% of the time as required

Principal Technical Account Manager

• Close consultative technical engagement with several large customers within the Asia-Pacific Japan (APJ) region
• Establish a close working relationship with their customer’s senior technical leadership team and become their trusted advisor.
• Help EDB customers maximize the value of their Postgres investment
• Assist EDB customers develop and deploy Postgres proliferation strategies
• Provide technical leadership for the customer's major Postgres initiatives (This may include solutions consulting, architecture guidance and project management)
• Coordinate the interaction between EDB’s internal team members, such as: Professional Services, Field CTO, CSM, Technical Support, Account Team, and the customer
• Maintain current functional and technical knowledge of the entire EDB product line
• Provide clear and constructive product feedback to EDB’s product management teams based on customer requirements
• Help to document best practices in developing and deploying EDB solutions
• Function as a front-line technical resource for "best practice" and informal customer questions
• Manage customer escalations and coordinate with the technical support team for faster resolution.
• Travel is required up to 25% percent of the time

Chief Technology Officer

• Own the full technical track on qualified India & Middle East Analytics and AI opportunities.
• Lead the technical motion on AI and GenAI use cases on Postgres vector search, retrieval, RAG, and agentic workloads.
• Run proofs of concept, benchmarks, and sizing, including services scoping and complex migrations.
• Design reference architectures and frame EDB's technical differentiation clearly and confidently.
• Operate at the enterprise and CxO level providing advisory and thought leadership.
• Document deal motions into playbooks, reference architectures, and demos.

Field CTO – Analytics & AI

Content Manager

• Own EDB’s social strategy and execution with LinkedIn as the anchor, and expand into additional high-signal channels and communities where our audiences engage such as Reddit, Substack, and others.
• Build a feed that earns attention—distinct voice, strong POV, dynamic formats, and storytelling that breaks through competitor noise.
• Be relentlessly active in the market: engage in the right threads, comment with substance, build relationships in public, and turn social into a daily engine of visibility and credibility.
• Ship at high velocity while maintaining high standards: fast-turn posts around moments that matter, plus durable series that compound over time.
• Treat algorithms and distribution as part of the craft: test formats, hooks, timing, and creative patterns; learn quickly; scale what works.
• Pull signals from across the org—SMEs, Engineering, Field, Product Marketing, Execs—and translate it into content people actually want to read, share, and respond to.
• Accelerate and gamify employee amplification (including EveryoneSocial) with a steady cadence of original and share-ready posts tied to priority narratives and moments.
• Build and run B2B influencer engagement that’s rooted in genuine ecosystem awareness and real relationships—not one-off outreach.
• Maintain an active “who to know” map across data, AI, and Postgres: rising voices, trusted operators, builders, creators, and community leaders shaping the narrative.
• Create smart, creative ways for EDB to rub shoulders in the right circles: co-created content series, interviews, social collaborations, newsletter moments, community participation, and partner activations.
• Move quickly on opportunities: spot emerging conversations early, insert EDB thoughtfully, and build repeatable plays that keep us present where it matters.
• Measure what matters and improve continuously: engagement quality, share of voice in priority conversations, and influence of co-created moments.
• Manage and drive distribution strategy for EDB blog, news site, and podcast, ensuring our best stories don’t just get published, they get seen.
• Turn single moments into multi-format outputs: posts, carousels, quote cards, short clips, audio snippets, and community-native versions.
• Partner with Field Marketing and Engineering/SMEs to capture content from events and community moments (not event management)—turn talks, demos, meetups, and customer/partner interactions into social-ready assets.

Senior Content Marketing Manager

Infrastructure Engineer

• Engineer solutions for cloud based systems
• Provision and manage resources using Infrastructure as Code (IaC) methodologies
• Provide in depth technical support for a global, multi-region environment
• Share knowledge to elevate your teammates’ skill sets
• Provide support for tickets escalated through the Helpdesk
• Bring a security-first approach to everything
• Be an indispensable partner with the Information Security team

IT Infrastructure Engineer II

Customer Success Manager

• Deliver a world-class customer experience as a trusted advisor that achieves success in deployment, adoption, and value realization of EDB offerings.
• Create and implement individual Customer Success Plans by assessing, identifying, measuring, and defining customer goals and objectives using data analytics and customer knowledge
• Proactive management of customers to optimize account health, mitigate risk, and reduce churn
• Nurture accounts to identify opportunities for expansion and growth
• Utilize consultative motions to drive outcomes throughout the customer lifecycle
• Oversee and lead the coordination of EDB resources and escalate account issues for successful resolution
• Cultivate customer relationships to build strong advocates that generate insightful case studies and customer references
• Prepare and present Executive Business Reviews (EBRs) to show progress, value realization, and stakeholder management
• Consult with customers on benefits and value of EDB portfolio and related technologies

Principal Customer Success Manager

Director

• Lead, inspire, and grow a high-performing APJ technical support organization spanning multiple countries and time zones, including India, Southeast Asia, Australia, and Japan.
• Develop and execute a regional support roadmap aligned with EDB's global strategy, customer commitments, and business growth targets.
• Foster a culture of accountability, continuous improvement, inclusion, and customer-first thinking across all levels of the team.
• Serve as the senior escalation point and executive voice of support for the APJ region, representing the organization to internal stakeholders and enterprise customers.
• Define regional hiring plans, organizational structure, and career development pathways to attract and retain top support talent.
• Oversee day-to-day support operations across APJ, ensuring high-quality, consistent service delivery in adherence to SLAs, SLOs, and customer commitments.
• Define, monitor, and report on regional KPIs — including CSAT, NPS, time-to-resolution, escalation rates, and backlog health — to senior leadership.
• Drive continuous improvement through data-driven analysis, process optimization, and structured operational reviews.
• Champion the adoption of Generative AI, intelligent automation, and self-service tools to modernize the support experience and reduce resolution times.
• Transform APJ support from a reactive function into a proactive value-creation organization that drives customer loyalty, retention, and expansion.
• Build and execute team development plans that grow technical competency, leadership capability, and career progression within the APJ support organization.

Director, Support Services – APJ

Solutions Engineer

• Act as the technical voice of the company for our partner network
• Design and deliver high-impact technical training programs
• Provide architectural guidance and hands-on support during complex POCs
• Serve as the trusted liaison between channel partners and internal Product Management

Partner Solution Architect

Sales

• Define, evolve, and execute the regional go-to-market strategy
• Accelerate net-new business growth across Enterprise accounts
• Provide strategic leadership, operational excellence, and sales management support
• Develop and execute a sophisticated regional sales strategy
• Design, implement, and institutionalize scalable sales playbooks
• Establish rigorous pipeline management, forecasting cadence, and performance expectation framework
• Ensure representatives have a deep understanding of prospects
• Build, mentor, and maintain a world-class sales team
• Expand brand awareness within the territory
• Drive complex, multi-stakeholder deal structures
• Establish relationships with C-level executives across strategic prospect accounts
• Leverage AI and augmentation to build efficiency at scale

Director, Regional Sales

Account Executive

• Meet and exceed sales quota through outbound/inbound leads strategically selling the value of EDB’s products to key decision makers
• Build strong relationships with prospects, VAR’s, OEM partners, and FSI’s resulting in net new pipeline generation and growth opportunities
• Establish and expand knowledge of our products, competitors and industry trends
• Build business cases to establish value: develop and present proposals to customers with information that demonstrates the ability of the EDB solution to meet the customers’ mission objectives
• Develop account plans whereby utilizing the EDB ecosystem to build quality pipeline and develop concise close plans
• Drive account strategies and coordinate team selling efforts to close business on a quarterly and annual basis
• Proven track record of penetrating accounts, reaching decision-makers, and closing business

Senior Account Executive – Public Sector

Product Marketing

• Drive measurable adoption of EDB Postgres AI’s core database capabilities — resilience, scale, security, and AI-native Postgres — and own the narrative of our category-defining capabilities like autonomous operations and semantic intelligence.
• Own the narrative that makes EDB Postgres AI the default platform for enterprises bringing AI to their data and running mission-critical workloads, measured by competitive win rates, analyst recognition, and share of voice in the database market.
• Drive end-to-end GTM strategy for database platform launches and updates, including messaging, adoption programs, and cross-functional execution.
• Serve as the internal and external authority on database personas — DBAs, architects, platform engineers, and infrastructure buyers — their journeys, pain points, and the business case for modern databases.

Senior Product Marketing Manager, Database

• Lead technical marketing for EDB Postgres AI platform
• Develop technical use cases and solutions, including reference architectures and demos
• Produce technical content for field enablement and demand generation
• Conduct competitive intelligence and create assets for product launches
• Manage aspects of developer relations to drive measurable impact

Senior Product Marketing Manager

Performance Marketing

• Own the strategy and execution of programs that increase inbound lead volume — including contact form fills, demo requests, and other high-intent conversion actions on the website.
• Optimize landing pages, conversion flows, and on-page experiences to improve visitor-to-lead conversion rates across the site.
• Build and manage B2B e-commerce and lead capture experiences, including gated asset forms, conversion calculators, and other self-serve inbound touchpoints.
• Develop and test hypotheses around page layout, CTAs, messaging, and form design to continuously improve inbound performance.
• Partner with marketing operations to ensure form data, lead routing, and attribution are accurately captured and flowing into Marketo and Salesforce.
• Lead on-page SEO and AEO strategy, including metadata optimization, content structure, internal linking, and technical SEO improvements in partnership with the web team.
• Optimize web content for discoverability across both traditional search engines and emerging LLM-driven search surfaces.
• Identify content gaps and keyword opportunities that can drive net-new organic traffic and inbound leads.
• Own backlinking strategy in order to improve domain visibility and authority.
• Partner with the web development and brand teams to ensure on-site experiences that are visually compelling, and optimized for conversion.
• Partner with external vendors and news outlets as needed to ensure domain authority is optimized.
• Manage the e-commerce storefront digital experience and its integration into other parts of the website to ensure pipeline goals.
• Nurture unknown and anonymous visitors through smart content strategies, progressive profiling, and personalization.
• Track, analyze, and report on inbound metrics including organic traffic, conversion rates, form fills, and lead quality.
• Use data to identify friction points in the visitor journey and prioritize optimizations with the highest impact on inbound volume.
• Apply a test-and-learn mindset to continuously improve web performance across pages and programs you own.

Lead, Demand Generation

• We are seeking a strategic Sr Demand Generation Manager to lead high-impact global pipeline initiatives across EDB’s enterprise growth motion.
• This role will own the strategy, orchestration, and optimization of integrated demand programs that drive measurable pipeline, accelerate revenue opportunities, and strengthen EDB’s market position across key segments.
• As a senior individual contributor, you will influence cross-functional go-to-market strategy across Marketing, Sales, SDR, Product Marketing, and Operations while serving as a leader in modern, data-driven demand generation practices.
• You will balance strategic planning with operational excellence, bringing a strong point of view on audience targeting, funnel optimization, campaign architecture, and pipeline acceleration.

Senior Lead, Demand Generation

Artificial Intelligence

• Benchmark design & execution: Build and maintain repeatable end-to-end benchmarks for database and AI workloads
• Database performance engineering: Evaluate throughput, latency, concurrency, scalability, and stability across OLTP/OLAP and mixed workloads.
• AI performance benchmarking: Measure and optimize performance for GPU/CPU inference pipelines, model serving, and data/feature pipelines; assess cost/performance tradeoffs.
• Tooling & automation: Develop harnesses, scripts, dashboards, and reproducible environments to run benchmarks consistently.
• Analysis & reporting: Produce clear reports, identify bottlenecks, and recommend fixes.
• Cross-functional collaboration: Partner with database engineers, AI engineers, the field teams and product management to define performance goals and acceptance criteria.
• Performance best practices: Establish standards for test hygiene, statistical rigor, hardware normalization, and benchmark governance.