Sales Engineer

• Partner with EDB Account Executives in their selling efforts, acting as a trusted customer advocate.
• Conduct product proof of concepts from initial requirements gathering to achieving objectives and success criteria through clear planning and methodical execution.
• Deliver technical product presentations, demonstrating core feature sets and key value propositions.
• Evangelize Postgres with developers to expand EDB’s footprint and demand in large enterprise customers.
• Support pre-sales technical activities and collaborate with sales and product teams to close deals.

Principal Sales Engineer

DevOps Engineer

• Lead, mentor, and grow a distributed team of PostgreSQL DBaaS support engineers and SREs; define career paths, set goals, and provide regular feedback
• Oversee 24x7 support and incident management for the PostgreSQL DBaaS platform; manage escalations from enterprise customers
• Drive SRE best practices: SLAs, SLOs, SLIs, budgets, incident retrospectives, and postmortems
• Ensure compliance with SOC 2, HIPAA, GDPR, and other regulatory frameworks
• Collaborate with Product and Engineering teams to influence roadmaps and drive platform improvements
• Own the reliability, scalability, and performance of PostgreSQL clusters in production
• Drive automation of provisioning, monitoring, backup/recovery, patching, and upgrades
• Partner with architecture teams to define best practices for schema design, indexing, performance tuning, and replication strategies
• Guide incident response, root cause analysis, and long-term remediation
• Develop dashboards, runbooks, and playbooks to enhance operational visibility and reduce mean time to recovery (MTTR)
• Track ticket metrics and ensure service level agreements and best practices are met

Manager, PostgreSQL DBaaS Support and Site Reliability Engineering

Consultant

• Become expert in the use and application of EDB migration tooling, methodology, and technology to proficiently apply to Customer Oracle Migrations.
• Lead the scoping effort of schema and data migrations to provide level of effort estimates for migration implementations and provide input, content, and reviews for professional services proposals and statement of works.
• Assess customer schemas/DDLs to determine the migration compatibility between Oracle and EDB Enterprise Postgres Advanced Server (EDB Postgres) software for the purpose of estimating migration efforts for schemas and data.
• Perform Oracle database migrations to PostgreSQL and Enterprise Postgres Advanced Server.
• Learn how to perform database migrations from SQL Server, MySQL, DB2 or other non-Postgres databases as needs arise.
• Develop internal enablement material as needed and requested.
• Coach and mentor teammates in migration strategy, approaches, tools, techniques, best practices and how-to instruction.
• Evaluate customer deployments of Postgres, and associated tools, and make recommendations on how to improve them and document the required technical steps.
• Have familiarity with programming languages like C, C++, PHP, Python, Java and/or Ruby to guide customers in the development of custom Postgres-based applications.
• Perform performance tuning for new and/or existing Postgres or EDB Postgres database deployments.
• Work with customers to upgrade their application to the latest version of Postgres and configure, update, and/or change their application to take advantage of new features.
• Set up High Availability configurations using PostgreSQL, EDB Postgres, and the appropriate recommended tooling.
• Evaluate database security needs by customer and make best practice and customer focused recommendations.
• Define and design Postgres/EDB Postgres Target architectures
• Understanding and implementing application requirements
• Install, configure, test, and deploy Postgres/EDB Postgres on Target architecture
• Define and implement data migration strategies to migrate non-Postgres databases to Postgres/EDB Postgres
• Document all work clearly and concisely in runbooks, project deliverables, and all customer communications throughout the project.
• Design and implement Postgres/EDB Postgres backup strategies and perform upgrades and patching

Senior Database Migration Consultant, PostgreSQL

Solutions Engineer

The Senior Solutions Architect is an integral part of the EDB's success with our customers. The Solutions Architect focuses on the integration of the EDB Postgres Platform and other tools in the PostgreSQL ecosystem with the customer’s enterprise infrastructure to create highly available and resilient solutions, while providing technical guidance and leadership both to customers and colleagues.
You'll be a leader in the following topic areas: Deep understanding of PostgreSQL replication in its different forms
PostgreSQL configuration and performance tuning
Security and Authentication, for example with Kerberos, Active Directory or LDAP
High Availability, Backup, Recovery and Storage Management in PostgreSQL
Configuration Management Solutions, such as Ansible, Puppet or Chef
Public and private cloud solutions, such as Docker, Kubernetes or Openshift
What your impact will be: Work with customers to help them realize the value of EDB’s open source-based database platform
Create, articulate, and document a suite of reference architectures that illustrate the breadth of the EDB Postgres Platform in OLTP and OLAP applications under multiple deployment models
Support EDB’s field teams (sales engineers and account executives) in difficult technical and architectural situations
Work with EDB partners to create reference architectures that illustrate EDB Postgres in the context of the partner’s capabilities
Mentor junior team members and help them develop their technical skills
Publish blogs, white papers and conference contributions
Collaborate with Product Development and Product Management to further the capabilities of the EDB Postgres Platform
Collaborate with Product Marketing to articulate the capabilities of the EDB Product Platform and create technical marketing collateral

Principal Sales Engineer

Manager, PostgreSQL DBaaS Support and Site Reliability Engineering

Senior Database Migration Consultant, PostgreSQL

Senior Solution Architect