Easyfairs

Support Engineer

• Provide support to internal users (+/-800 team members) for CRM, ERP, eMarketing, CMS and other central systems
• Handle support issues via service desk platform, email, phone, face to face
• Create and maintain documentation & internal online training path (including videos)
• Train small groups of users at HQ and local offices
• Manage day-to-day relationship with external and internal software providers
• Participate in internal systems development and customization
• Test new applications/systems & features
• Learn from 2nd line support to become more independent

Senior Support Engineer – Coordinator

Sales

• We're growing our commercial team at Easyfairs and have multiple opportunities available — from Sales Executives to Senior Sales Managers.
• Ready to take your sales career to the next level? Whether you're just starting out or already a seasoned pro in the events world, we want to hear from you.
• If you’re ambitious, target-driven, and love the idea of working on market-leading events that bring entire industries together, this could be your next big move.

Sales Representative

• Multiple sales opportunities available from Sales Executives to Senior Sales Managers within Easyfairs
• Sell and manage exhibitor participation for market-leading events that bring industries together
• Own projects and drive outcomes, meeting and exceeding KPIs and targets
• Communicate with prospects and clients, including making outbound calls
• Collaborate with the commercial team and wider organisation
• Hybrid role based in Twickenham requiring office attendance approximately 3 days per week

• Handle support issues from our internal end-users via our service desk platform, email, phone, face to face
• Creation/maintenance of documentation & internal online training path (including videos)
• Train small group of users (mostly at the HQ office but also at local offices)
• Manage the day-2-day relationship with external and internal software providers
• Participate in internal systems development and customization
• Testing the new applications/systems & features
• Be eager to learn from our 2nd line support so you become more and more independent

Senior Support Engineer

• Handle support issues from internal end-users via service desk, email, phone and face-to-face.
• Create and maintain documentation and internal online training path (including videos).
• Train small groups of users at HQ and local offices.
• Manage day-to-day relationships with external and internal software providers.
• Participate in internal systems development, customization and testing of new applications/features.
• Provide support for CRM, ERP, eMarketing, CMS and custom mobile apps to ~800 team members.

Account Executive

• Sales Executive for Industrial Portfolio focused on sourcing and closing new business
• Develop current accounts through portfolio selling and exceed targets across all products
• Travel to exhibitions and competitor events as required
• Create strategic proposals and hold face-to-face meetings and telephone calls with prospects
• Account management of current client base and ownership of clients and prospects
• Work closely with marketing and operations to support successful project management and event success
• Attend competitor events as an Advanced Engineering ambassador
• Retain customers year on year by building relationships and demonstrating event ROI

Sales Executive, Industrial Portfolio

Sales Opportunities – All Levels
We're growing our commercial team at Easyfairs and have multiple opportunities available — from Sales Executives to Senior Sales Managers.
If you’re ambitious, target-driven, and love the idea of working on market-leading events that bring entire industries together, this could be your next big move.
Who are we? Easyfairs is a pan-European event company. We organise and host more than 200 events in 14 countries ... Our passion is to bring business communities and communities of interest together. We strive to “easify” the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer-centric approach.

Digital Marketing

• Website Strategy Development: improve user experience, boost visitor and exhibitor conversions, and capture opt-in data through innovative approaches
• Functionality Support: oversee website functionalities for regional products, manage plug-ins, and collaborate with HQ to optimise performance
• Team Training: train and support event teams to ensure website quality, adherence to best practices, and a 'website first' approach
• SEO Strategy Implementation: drive new users to websites, upskill event teams on SEO practices, and ensure compliance with regional & group guidelines
• Tracking & Reporting: monitor and report on website and SEO activities, making data-driven recommendations
• Resource Management: supervise a Senior Digital Marketing Executive and a Digital Marketing Intern
• Decision Making: contribute to website and SEO strategy decisions with the Regional Marketing Director
• Digital Transformation: collaborate with event teams to drive digital transformation and optimise the region's online presence
• Compliance: ensure all digital communication adheres to relevant legislation and industry standards

Digital Marketing Manager, Website & SEO

• Get close to the market quickly, source and close new business, develop current accounts through portfolio selling and exceed targets across all products
• Work within a rapidly growing industrial sector with opportunities for travel to exhibitions and competitor events
• Account management of current client base assigned, being their main point of contact and ensuring the success of their investment
• Direct impact on portfolio growth by sourcing new exhibitors and advertisers
• Ownership of own clients and prospects, building trusting and lasting relationships
• Represent the portfolio as an Advanced Engineering ambassador at competitor events
• Retain customers year on year by building relationships and improving event ROI
• Understand and be involved in all elements of the event campaign, working closely with marketing and operations to support project management and event success
• Development of career with numerous training opportunities offered by Easyfairs

If you have a strong track record in website management, and are obsessed with the latest trends and technologies in the ever-changing world of Digital Marketing - we would love to hear from you!
The Opportunity: Our websites are the shop windows to our events. They are the digital gateway where inspiration and anticipation begin; the first flicker of interest that turns into curiosity and leads to life-changing experiences; the spark that sets everything in motion and starts our community’s journey to ‘visit the future’.
Purpose of the Role: Website Strategy Development: Improve user experience, boost visitor and exhibitor conversions, and capture opt-in data by introducing innovative trends and approaches
Functionality Support: Oversee website functionalities for regional products, manage plug-ins, and collaborate with HQ to optimise performance
Team Training: Train and support event teams to ensure website quality, adherence to best practices, and a 'website first' approach.
SEO Strategy Implementation: Drive new users to websites, upskill event teams on SEO practices, and ensure compliance with regional & group guidelines
Tracking & Reporting: Monitor and report on website and SEO activities, making data-driven recommendations to enhance effectiveness
Responsibilities: Resource Management: Supervise a Senior Digital Marketing Executive and a Digital Marketing Intern.
Decision Making: Contribute to website and SEO strategy decisions with the Regional Marketing Director, aligning event goals
Digital Transformation: Collaborate with event teams to drive digital transformation and optimise the region's online presence
Compliance: Ensure all digital communication adheres to relevant legislation and industry standards
Key Relationships: Internal: Work closely with the Regional Marketing Marketing Director, Marketing, Intelligence & Technology team, event marketing teams and HQ team
External: Coordinate with third-party website support, freelancers, developers, and SEO agencies
Tools & Systems: Proficiency in WordPress, Google Analytics & Google Tag Manager is essential; knowledge of any of the following is beneficial: Elementor, Evessio, SEMRush, Google Search Console, Domains, Plugins, Google AdSense, Stripe, WooCommerce, MemberPress and ISSUU.
Qualifications & Experience: Higher education or equivalent experience in digital marketing
Ideally 5 years in digital marketing with 3 years in website management
Strong interest in trends and technologies, technical knowledge and experience in managing digital transformation
Fluent in English; knowledge of other European languages is a plus

Sales Opportunities – All Levels We're growing our commercial team at Easyfairs and have multiple opportunities available — from Sales Executives to Senior Sales Managers. APPLY NOW!
Easyfairs, A Sunday Times Best Place to Work 2025!
Ready to take your sales career to the next level? Whether you're just starting out or already a seasoned pro in the events world, we want to hear from you.
We're growing our commercial team at Easyfairs and have multiple opportunities available — from Sales Executives to Senior Sales Managers.
If you’re ambitious, target-driven, and love the idea of working on market-leading events that bring entire industries together, this could be your next big move.
Who are we? Easyfairs is a pan-European event company. We organise and host more than 200 events in 14 countries ... Our passion is to bring business communities and communities of interest together. We strive to “easify” the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer-centric approach. The Easyfairs Group employs over 800 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium’s “Entrepreneur of the Year®” in 2018 and Deloitte has named us a “Best Managed Company” seven years running (2019-25). The company is ranked 11th in the list of the world’s leading exhibition companies. We are also a proud "Sunday Times Best Place to Work 2025"!

Sales – All Levels

• Provide IT support to internal end-users via service desk platform, email, phone, and face-to-face interactions
• Creation and maintenance of documentation and internal online training path (including videos)
• Train small groups of users (mostly at HQ but also at local offices)
• Manage day-to-day relationships with external and internal software providers
• Participate in internal systems development and customization
• Test new applications and systems & features
• Work with second line support to become more independent
• Main tools: WordPress, GES|Visit, Salesforce Marketing Cloud, Social Studio, Business Central, Microsoft O365, Tableau, and custom mobile apps (visitor app, rebooking app)

Senior Support Engineer – Coordinator

Sales Representative

Sales Representative

Senior Support Engineer

Senior Support Engineer

Sales Executive, Industrial Portfolio

Sales

Digital Marketing Manager, Website & SEO

Sales Executive, Industrial Portfolio

Digital Marketing Manager, Website & SEO

Sales – All Levels

Senior Support Engineer, Coordinator