Workday Partner Director
Deel
CloudERP
Job Level
Senior
Tech Stack
CloudERPTableauWordPress
About the role
- Handle support issues from internal end-users via service desk, email, phone and face-to-face.
- Create and maintain documentation and internal online training path (including videos).
- Train small groups of users at HQ and local offices.
- Manage day-to-day relationships with external and internal software providers.
- Participate in internal systems development, customization and testing of new applications/features.
- Provide support for CRM, ERP, eMarketing, CMS and custom mobile apps to ~800 team members.
Requirements
- Customer focused and customer satisfaction is a top priority.
- Fluent English (knowledge of Dutch and/or French is a plus).
- Excellent interpersonal skills.
- Keen interest in problem solving & curiosity in IT tech.
- Willingness to provide impeccable service.
- Flexibility, autonomy, and ability to multitask.
- Broad knowledge & interest in IT across environments (Salesforce, Microsoft O365, WordPress, Business Central, Tableau).
- Early adopter of new technologies.
- Attentive to details.
