Digital Federal Credit Union

Data Analyst

• Contributes advanced analytical expertise to solve a wide range of business challenges across the organization
• Conducts data exploration, modeling, and visualization to uncover insights, improve decision-making, and enhance the efficiency of data processes
• Translates business questions into analytical approaches, determining the data, methods, and tools needed to generate meaningful insights
• Performs data acquisition, preparation, cleansing, and validation to ensure accuracy and reliability of analytics outputs
• Conducts exploratory analyses, statistical evaluations, and data modeling to identify trends, patterns, risks, and opportunities
• Builds and maintains dashboards, reports, and visualizations that clearly communicate findings to diverse stakeholders
• Recommends improvements to data processes, contributing to increased automation, efficiency, and data quality
• Supports larger Data Science or advanced analytics initiatives by preparing datasets, running initial analyses, or developing foundational models
• Interprets and presents analytical results, highlighting impacts, drivers, and actionable recommendations
• Collaborates with cross-functional partners to refine requirements, validate assumptions, and ensure solutions meet business needs

Senior Data Analyst

Collections

• Under the general direction of the Collections Team Leader, the Repossession Coordinator is responsible for the day-to-day administration of the repossession and remarketing process.
• Call delinquent members to arrange for payments and work with vendors to ensure collateral is located and retrieved from members that are unwilling to pay.
• Resolve member delinquency and avoid repossession of collateral to minimize losses to DCU.
• Adhere to collection and repossession procedures according to established guidelines.
• Review accounts submitted for repossession and determine approval or denial according to business rules.
• Contact members prior to assigning an account for repossession to attempt to cure the delinquency.
• Assign repossessions to vendors timely and maintain documentation regarding repossession decisions and collateral.

Collections Team Member II – Repossession

Business Analyst

• Analyze credit portfolio performance across consumer and commercial portfolios, including credit quality, concentrations, migration trends, and loss performance
• Monitor and report on key credit risk indicators (KRIs/KPIs), identifying trends, emerging risks, and areas of concern
• Support the Allowance for Credit Losses (ACL) / CECL process, including data analysis, validation of assumptions, and review of outputs
• Perform stress testing and scenario analysis to evaluate potential impacts on portfolio performance, earnings, and capital
• Evaluate underwriting practices, portfolio strategies, and credit risk frameworks, providing insights and effective challenge where appropriate
• Support development of credit risk reporting, including materials for leadership, risk committees, and governance forums
• Analyze large data sets to generate actionable insights and support decision-making across credit risk functions
• Assist in maintaining and enhancing credit risk policies, procedures, and governance documentation
• Support credit model oversight and governance, including monitoring performance and identifying potential limitations in coordination with Model Risk Management
• Participate in regulatory exams, internal audits, and credit reviews, including preparation of analysis, documentation, and responses
• Partner with Finance, Lending, and Risk teams to support portfolio analysis, forecasting, and risk assessments
• Identify opportunities to improve credit risk analytics, reporting processes, and data quality
• Stay informed on regulatory expectations, industry trends, and emerging credit risks

Senior Credit Risk Management Analyst

• Responsible for the day-to-day oversight of a portfolio of active bankruptcy loans
• Track and organize member bankruptcy filings including completing and filing necessary legal documents
• Recommend strategies to be implemented on bankrupt accounts
• Work with members and bankruptcy trustees to determine/reaffirm account status
• Work with attorneys when necessary to resolve issues
• Attend bankruptcy hearings and other legal proceedings, representing DCU as required
• Stay current on bankruptcy laws and regulations
• Read and interpret all legal documents, motions, dockets, loan documents, etc.

Bankruptcy Collections Team Member I

Learning and Development

• Develop and deliver instructor-led training for Branch Services employees
• Facilitate in-person and online interactive learning
• Assist in implementing and maintaining the n-Branch Coach program
• Evaluate new hire comprehension and provide feedback
• Collaborate with Branch Services Training manager and leadership teams

Branch Services Training Specialist

DevOps Engineer

• Oversees the strategy, design, development, and lifecycle management of complex systems software
• Guides large-scale engineering areas in building foundational platforms that support enterprise applications
• Shapes long-term technical direction, ensuring system architectures meet business requirements
• Ensures development teams follow strong engineering and coding practices
• Drives excellence in systems software testing, validation, deployment, and ongoing maintenance
• Partners with product, infrastructure, and business stakeholders to align systems capabilities
• Builds and mentors high-performing engineering leadership
• Manages organizational resources, budgets, and vendor/technology partnerships
• Monitors emerging technologies, industry trends, and hardware advancements

Senior Director, SRE, Cloud Engineering

Software Engineer

• Leads multiple engineering teams in the design, development, and enhancement of systems software, including operating environments, databases, utilities, and foundational platform services.
• Oversees requirements analysis, feasibility studies, and solution planning to ensure systems software meets functional, performance, and hardware compatibility expectations.
• Establishes technical direction for major software initiatives, guiding architectural choices, coding standards, and systems integration approaches.
• Ensures disciplined engineering practices across the full software lifecycle—design, coding, debugging, testing, deployment, and ongoing maintenance.
• Partners with product, infrastructure, and business groups to translate organizational needs into clear technical plans and prioritized backlogs.
• Identifies and resolves technical risks, performance issues, and system-level dependencies affecting delivery timelines or platform stability.
• Builds capability within the organization by coaching engineering managers, supporting career development, and fostering a strong engineering culture.
• Manages team resources, delivery planning, and cross-team coordination to ensure successful execution of projects and platform enhancements.
• Promotes continuous improvement through process optimization, tooling improvements, and adoption of modern systems engineering practices.

Director, Quality & Engineering Enablement

• Contact all members with delinquent accounts and overdrawn shares facing financial difficulty.
• Assist the member towards restoring their good standing status with the Credit Union.
• Maintain the financial soundness and manage the asset quality by achieving the lowest possible delinquency and charge-off ratios.
• Answer incoming member or member-related contacts and work Collection queues.
• Review and document status of accounts and initiate telephone contact on delinquent loans.
• Research accounts on the delinquent loan reports.
• Prepare correspondence on delinquent accounts requiring special handling.
• Utilize Collections system to document accurately.
• Determine reason for delinquency and refer members to BALANCE when necessary.
• Perform skip tracing within established compliance and best practice procedures.
• Establish and monitor payment plans whenever possible.
• Initiate all required documents pertaining to payment plans, repossessions, and/or possible foreclosures.
• Pull Credit Bureau reports when necessary.
• Review and make recommendations for rewriting of delinquent loans and/or settlements.
• Achieve assigned goals monthly.
• Maintain strict adherence to all laws, rules, regulations, policies, procedures and internal controls specific to the job functions.
• Follow detailed and standardized procedures in performing routine collection operations.
• Make recommendations on ways to improve work processes within Collections.
• Perform other job-related duties as assigned.

Collections Team Member I

• Lead the delivery of finance and accounting analytics capabilities
• Partner with CFO organization to design, develop, and deliver analytics solutions
• Ensure governed, reconciled, and trusted finance and accounting data assets
• Develop analytics capabilities supporting budgeting, forecasting, variance analysis
• Oversee the delivery of automated, accurate, and auditable financial reporting
• Deliver analytics capabilities supporting balance sheet management and capital adequacy
• Build and develop high-performing finance analytics teams

Director, Data Analytics

Data Engineer

• Provide leadership and direction for enterprise data engineering capabilities
• Shape the vision and execution of scalable data infrastructure and pipelines
• Oversee design, development, and operation of data pipelines and storage solutions
• Establish standards for data architecture, integration, quality, and security
• Guide the evolution of scalable data environments for analytics and reporting
• Partner with leaders to align data engineering priorities with business objectives
• Manage departmental planning, budgeting, and resource allocation

VP, Data Engineering, Data Science

• Creates artifacts helpful for the pod/project/initiative
• Ensures the team effectively categorizes work into manageable tasks
• Participates in cross-functional scrum teams
• Identifies opportunities for improvement in business operations
• Manages large scale projects from concept to implementation
• Communicates the progress of a project to key stakeholders

Senior Business Analyst

Human Resources

• Provide front-line HR support across employee relations, performance management, compensation processes, organizational changes, and policy application
• Ensure consistent and compliant practices while escalating complex or high-risk matters
• Support key talent lifecycle activities, including talent reviews, succession planning, and development initiatives
• Leverage workforce data, HR metrics, and employee feedback to identify trends
• Provide initial guidance to leaders and employees on employee relations matters

Associate HR Business Partner

Director

• Provides strategic leadership over the organization’s balance sheet risk management activities
• Ensures alignment between financial structure, risk appetite, and business objectives
• Oversees enterprise-wide practices for managing liquidity, interest rate, and foreign exchange risks
• Guides stakeholders through complex regulatory, financial, and market considerations
• Establishes and leads the organization’s approach to balance sheet risk management
• Oversees the measurement, monitoring, and mitigation of risks arising from mismatches in asset and liability cash flows and funding structures
• Sets governance frameworks, policies, and guidelines for balance sheet management, financial modeling, and risk reporting
• Ensures accurate, timely, and decision-useful reporting of balance sheet positions for internal leadership, regulators, and external stakeholders
• Directs the development and review of financial models used to assess structural balance sheet risks and long-term resilience
• Partners with senior leaders across finance, treasury, risk, and business units to align balance sheet strategy with enterprise priorities
• Evaluates the impact of strategic initiatives, market conditions, and regulatory changes on balance sheet risk and capital efficiency
• Provides executive-level insights and recommendations to guide funding strategies, investment decisions, and risk mitigation actions
• Represents the organization in discussions with regulators, auditors, and rating agencies related to balance sheet risk and liquidity management
• Leads and develops senior talent within the Asset Liability Management function, fostering strong risk discipline and analytical rigor

Senior Director, Asset Liability Management

• Coordinates and administers a variety of HR programs and activities
• Provides general administrative support to HR team
• Assists in compliance with legal and institutional policies
• Supports job posting activities and organizes applications
• Performs routine payroll changes and employee updates
• Serves as first point of contact for employee questions
• Maintains accurate documentation in shared repositories