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Consumer Loan Officer
Digital Federal Credit UnionConsumer Lending Loan Officer analyzing loan applications for a credit union. Responsible for managing loan decisions and maintaining compliance with lending laws and guidelines.
About the role
Key responsibilities & impact- Analyzing, underwriting, and decisions all consumer loan applications consistent with credit union, department, and regulatory standards.
- Maintain a complete knowledge of all DCU products and services with a focus on Direct and Indirect consumer loan programs, policies, and guidelines.
- Maintain knowledge of compliance laws applicable to consumer loan originations, including but not limited to: Equal Credit Opportunity Act (ECOA), Regulation Z (Truth in Lending), Fair Lending, and other state and federal laws which may be applicable.
- Analyze the creditworthiness of the members with the aid of the Consumer Loan Origination (LOS) systems and by applying sound lending practices and procedures in accordance with the Credit Union's Loan Underwriting Guidelines.
- Approve, deny and counteroffer loan applications based on policies and guidelines, and document decisions.
- Provide thorough and accurate application recommendations to the Team Leader or Management when an application falls outside guidelines and/or authorized loan limits.
- Inform members, dealer partners, and branch staff of consumer loan decisions with tact and professionalism and within established time frames.
- Assist with the development and maintenance of department policy and procedure documents.
- Achieve monthly sales goal referrals as assigned by Team Leaders and Management, including cross selling additional products and services.
- Perform other job-related duties as assigned by Managers(s).
Requirements
What you’ll need- High School Diploma or equivalent
- Two to four years previous consumer lending experience
- Previous customer service experience
- Previous experience working in a Call Center environment preferred
- Ability to interpret financial statements
- Ability to read, understand, and analyze credit bureau reports and scores
Benefits
Comp & perks- Excellent work-life balance
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Loan Application AnalysisCreditworthiness AssessmentFinancial Statement InterpretationCredit Bureau Report AnalysisLending PracticesLoan Underwriting GuidelinesPolicy DevelopmentRegulatory ComplianceDecision DocumentationCross-Selling
Soft Skills
Professional CommunicationTactfulnessTeam CollaborationProblem SolvingAttention to Detail