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Digital Federal Credit Union

ACH Bill Pay Team Member I

Digital Federal Credit Union

Team member supporting ACH and Bill Pay transactions for the credit union. Ensuring timely processing and providing support to staff and members.

Posted 7/2/2026full-timeChelmsford • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $23 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing ACH and Bill Pay transactions while ensuring timely resolution of payment issues. Strong communication and customer service skills are essential for effective collaboration with members and vendors.

Highest-signal resume keywords
ACH Transaction ProcessingBill Pay FunctionsCustomer Service ExperienceMS Word ProficiencyMS Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ACH Transaction ProcessingBill Pay FunctionsSystem TestingValidationFinancial Institution Experience
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationAbility to Handle Multiple Priorities
Tools & Technologies
PC SkillsMS WordMS Excel
Industry Keywords
Service ExcellencePayment ResolutionStaff SupportMember InteractionVendor Collaboration

About the role

Key responsibilities & impact
  • Ensuring ACH and Bill Pay transactions are processed in a timely manner
  • Provide support and timely resolution to staff and members through Service Excellence
  • Accurately process and support a variety of ACH Transactions
  • Process a variety of Bill Pay-related functions
  • Work directly with members, vendors, and third-parties for payment resolution
  • Complete system testing and validation for the host/core system

Requirements

What you’ll need
  • Similar work-related experience, financial institution, preferred
  • Excellent PC skills required to include, but not limited to, MS Word and Excel
  • Prior customer services experience preferred
  • Excellent verbal and written communication skills
  • Ability to effectively handle multiple priorities seamlessly

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development