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Digital Federal Credit Union

ACH Bill Pay Team Member I

Digital Federal Credit Union

Team member supporting ACH and Bill Pay transactions for the credit union. Ensuring timely processing and providing support to staff and members.

Posted 7/2/2026full-timeChelmsford • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $23 per hourWebsite

About the role

Key responsibilities & impact
  • Ensuring ACH and Bill Pay transactions are processed in a timely manner
  • Provide support and timely resolution to staff and members through Service Excellence
  • Accurately process and support a variety of ACH Transactions
  • Process a variety of Bill Pay-related functions
  • Work directly with members, vendors, and third-parties for payment resolution
  • Complete system testing and validation for the host/core system

Requirements

What you’ll need
  • Similar work-related experience, financial institution, preferred
  • Excellent PC skills required to include, but not limited to, MS Word and Excel
  • Prior customer services experience preferred
  • Excellent verbal and written communication skills
  • Ability to effectively handle multiple priorities seamlessly

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ACH Transaction ProcessingBill Pay FunctionsSystem TestingValidationFinancial Institution Experience
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationAbility to Handle Multiple Priorities