Wires Team Member I

Digital Federal Credit Union

Wires Team Member at DCU performing operational support for the Wires Team. Responsibilities include verifying, issuing, and receiving wire transfer requests with a focus on service excellence.

Posted 6/25/2026full-timeChelmsford • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $23 per hourWebsite

About the role

Key responsibilities & impact

Performing operational support of the Wires Team by verifying, issuing and receiving wire transfer requests
Assisting with Wire Research
Providing support and timely resolution to staff and members through Service Excellence
Completing system testing and validation for the host/core system
Identifying and assisting in implementing ideas to improve efficiencies

Requirements

What you’ll need

Similar work-related experience, financial institution, preferred
Excellent PC skills required to include, but not limited to, MS Word and Excel
Prior customer services experience preferred
Excellent verbal and written communication skills
Ability to effectively handle multiple priorities seamlessly

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible working arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer servicecommunicationproblem-solvingtime managementefficiency improvement