Share Draft Team Member I

Digital Federal Credit Union

Member Services representative supporting Deposit Services at the largest credit union in New England. Maintain service quality and assist in achieving departmental goals.

Posted 7/14/2026full-timeMarlboro • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing high-level support services within a financial institution, with a strong focus on customer service and adherence to policies and procedures. Proficient in utilizing Microsoft Office to enhance service delivery and contribute to organizational success.

Highest-signal resume keywords

Customer Service ExperienceFinancial Institution ExperienceMicrosoft Office ProficiencySupport Services ExpertisePolicy Adherence

About the role

Key responsibilities & impact

Provide members with a high level of support services
Maintain a working knowledge of and adhere to DCU policies and procedures
Assist the Deposit Services department in achieving service goals
Actively contribute to DCU’s Success Sharing initiatives

Requirements

What you’ll need

Prior financial institution experience preferred
Prior customer service experience
Strong PC Skills with an emphasis on Microsoft Office

Benefits

Comp & perks

Excellent work-life balance
Employee development opportunities
Equal opportunity employer