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Collateral Management Team Member I
Digital Federal Credit UnionLoan Services Member processing tasks for DCU, servicing over one million members. Assisting staff and providing loan services support in a hybrid setting.
Posted 7/4/2026full-timeMarlborough • Massachusetts • 🇺🇸 United StatesJunior💰 $21 - $21 per hourWebsite
About the role
Key responsibilities & impact- Process work pertaining to Loan Services Department job responsibilities
- Assist members and front-line staff with questions pertaining to those processes
- Provide phone coverage for Loan Services Department
- Prepare Collateral Protection Reports
- Complete training courses within established guidelines
Requirements
What you’ll need- Six months to one year of related experience in financial institutions preferred
- Prior customer service experience
- Basic PC skills
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Professional development opportunities
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Loan ProcessingReport PreparationFinancial Analysis
Soft Skills
Communication SkillsProblem-Solving