Diabetes Youth Families

Inside Sales

• Manage Your Pipeline
• Deploy a high level of customer service throughout the patient onboarding process, leading the patient from prescription to activating and registering the customers Omnipod device
• Track patient progress in the pipeline funnel and actively document actions taken or needed
• Analyze data insights and trends to effectively prioritize pipeline leads to drive business impact
• Take ownership in investigating data discrepancies or issues and work to resolve, involving appropriate stakeholders
• Engage Your Customers
• Leverage comprehensive product knowledge to address customer inquiries about Omnipod, highlighting its benefits and providing competitive comparisons
• Tailor communications that proactively address patient needs by taking a consultative approach to selling to drive patient adoption and support overall business objectives
• Proactively address challenges or patient concerns using data-driven solutions and identify opportunities to improve patient interactions
• Collaborate for Impact
• Collaborate seamlessly with reimbursement and field sales in your territory to ensure patient leads progress after prescription has been fulfilled
• Effectively manage communications with pharmacy representatives to ensure patients appropriately receive Omnipod and data is accurately aligned across teams
• Provide support to territory partners (Territory Managers and Clinical Services Managers) for resolving provider or patient issues
• Contribute to Improvements
• Continuously seek opportunities for process improvement and provide regular feedback and innovative suggestions to enhance Inside Sales and service operations
• Drive internal initiatives as identified and assigned by leadership

Inside Sales Associate – Extended Hours

Marketing

• Lead the development and execution of high-impact healthcare professional (HCP) educational programs across digital channels and live education events
• Create engaging content for live and digital educational programs (i.e. webinars, eLearning, and speaker programs) while defining KPIs and ensuring alignment with overall marketing objectives
• Define learning objectives, content scope and delivery formats for digital education and partnership educational opportunities (i.e., through professional organizations and other external partners)
• Lead content development for educational events at national and regional conferences
• Lead content development for Speaker Bureau, and lead 2X/year Speaker Training events
• Partner with external faculty to co-develop and deliver high impact educational content through digital channels
• Execute non-CME Insulet-sponsored webinars including content, promotion, and lead pull-through
• Lead educational content and experience on Omnipod.com
• Define and track KPIs to measure success

Associate Marketing Manager – Professional Education

Systems Engineer

• Support the definition, integration, and characterization of innovative product content
• Engage and actively contribute to system engineering activities within Life Cycle Engineering
• Collaborate with seasoned Systems Engineers on troubleshooting design issues and methods of improvement
• Collaborate with cross-functional project teams to achieve project deliverables
• Contribute to design changes for subsystems including requirement refinement, risk reviews, risk mitigations, and system verification plans
• Support functional analysis, timeline analysis, and detailed trade-off studies
• Contribute to troubleshooting system-level issues and root cause analysis
• Contribute to risk management activities, including hazard identification and FMEA
• Work closely with regulatory affairs and quality assurance teams for regulatory submissions
• Author engineering build requests and design protocols

Associate Systems Engineer

Analyst

• Implement timely and accurate daily, weekly, monthly, and quarterly sales reporting packages
• Recommend and implement processes to streamline and improve sales reporting/analytics
• Maintain accurate CRM system with timely responses to requests
• Engage and lead ad hoc projects/analysis as needed
• Identify areas of improvement and develop a path to achieve
• Develop proper documentation of all processes
• Assist on the variable compensation process for the commercial team

Incentive Compensation Analyst

Full-stack Engineer

• Designs, develops, tests and documents Cloud software for new and existing Insulet products
• Work closely with business stakeholders, lead engineers, Cloud Ops, and Cloud Security to design high-quality, performant, scalable, secure Cloud solutions
• Evaluate new technologies and explore solution alternatives; develop prototypes
• Works closely with other software, software QA, and hardware engineers to integrate, debug, and test systems
• Ensures that their design is within compliance with Company policies, and that software activities are appropriate for the design and maintenance of medical products
• Works with Quality, Regulatory, and Marketing to ensure that designs meet technical and regulatory requirements
• Participate in product design reviews

Software Engineer – Full Stack

Lead Generation

• Responsible for making outbound calls to patients who have expressed interest in the OmniPod System.
• Responsible for handling inbound calls from patients generated through physicians’ offices as well as through marketing programs.
• Introduce our sales team process to prospective patients
• Apply knowledge of Insulet’s products to answer customer’s inquiries about the OmniPod product and competitive comparisons to move prospects through the sales cycle in agreed upon time frames.
• Generate sales qualified leads out of potential patients by converting marketing generated leads.
• Performs other duties as required.

Lead Generation Representative

Account Executive

Inside Sales Representative

Software Engineer

• Provide work leadership/mentorship to team members, including but not limited to, training support on processes and procedures
• Performs complex tasks to ensure compliance with quality standards
• Track daily team metrics to ensure performance targets are achieved
• Works with failure analysis engineers and other Post Market team members to ensure effective inspection, protocols, and procedures are implemented and maintained
• Assists in the development of protocols and standards to meet quality specifications and recommends procedural changes
• Perform product evaluation including root cause/troubleshooting and failure analysis
• Review applicable DHR’s, NCMR’s, CAPA’s, and deviations associated with individual complaints
• Summarize investigations with Root Cause Analysis and drive further action when appropriate
• Manages, facilitates, and participates in Continuous Improvement projects
• Approve / Sign-off work of failure analysis engineers and associates
• Gather, evaluate, and trend product reliability data
• Assist in cross-functional special projects
• Performs other duties as assigned

Team Lead, Post Market Engineering

Learning and Development

• Work in conjunction with various roles to meet commercial and clinical needs
• Train patients within an assigned territory, district, or region
• Follow up with each prescriber post-training for support, education, and data management training
• Build partnerships with customers and sell the Omnipod Insulin Management Systems
• Conduct individual or group training sessions about the product
• Provide field feedback and perform administrative duties

Clinical Training Specialist

Manager

• Lead test planning, design, automation, execution, and reporting to ensure delivered products meet Insulet software standards
• Develop and lead process improvement initiatives across the test organization in collaboration with development, program managers and other key contributors
• Lead software test efforts in Agile software development environment
• Collaborate with product management, development, systems analysts, and project management to testing efforts align with project goals and objectives
• Manage test team members by establishing goals, communicating them, and assessing progress
• Mentor and motivate software testers to develop thorough test plans following testing best practices and patterns
• Collaborate with team to triage and prioritize incoming issues-- refine problem description, determine reproduction steps, and identify next steps
• Evaluate technologies for automation of test cases
• Work with senior team members to plan and execute project objectives; provide detailed and timely status; identify risk mitigations when needed
• Learn and follow Insulet design assurance SOPs
• Provide timely support to team customers, internal and external
• Respond to production escalations and coordinate resolution amongst team

Senior Manager, Data Cloud Test

Procurement

• The Procurement Co-op will support Insulet’s category managers and specialists in the Indirect Procurement Group.
• The candidate will work with cross functional teams from Procurement, IT, HR, Facilities, R&D, G&A and Manufacturing, as well as the suppliers in these categories.
• In this position you will have the opportunity to experience RFx, negotiations, supplier relationship management, business partner management, data collection and analysis.
• The candidate will:
• Purchasing Support All Categories
• Supplier Management Support
• Procurement Spend Data collection
• Cost Reduction support
• Process Improvement Projects
• Other tasks and projects as assigned.
• The candidate is expected to learn on the job about the functionality of our medical device.

Co-op, Indirect Procurement

• Implement next-generation insulin-dosing algorithms by converting high-level algorithmic models into efficient, safety-critical C code for embedded medical devices.
• Architect and build next-gen control and signal-processing software that drives real-time insulin delivery decisions.
• Lead complex integrations across software, systems, hardware, and algorithm teams to build tightly coupled embedded solutions.
• Drive the design, verification, and validation of embedded systems in a regulated, safety-critical environment.
• Shape technical direction across the embedded platform, influencing architecture, design patterns, and best practices.
• Mentor engineers, lead design reviews, and act as a subject-matter expert for algorithm implementation and embedded systems.

Staff Algorithm Embedded Software Engineer

• Collaborate with seasoned Systems Engineers on troubleshooting design issues and methods of improvement.
• Support all phases of the design and development lifecycle of a medical device.
• Participate in product design or technical reviews.
• Author and review Engineering Change Orders.
• Author engineering build requests with direct responsibility for managing engineering materials.
• Design and set up feasibility tests in a lab environment.
• Author design feasibility protocols and reports.
• Participate in product design, technical reviews, and triage brainstorming sessions.
• Design verification testing execution in support of design improvements, FDA and international clearance, or commercial release.
• Contribute to team goals by accomplishing related tasks as required.

Sales

• Lead IC governance meetings to ensure consistent stakeholder engagement and decision-making.
• Drive alignment of IC programs with broader organizational goals and priorities.
• Develop and implement scalable processes to meet strategic IC objectives through continuous improvement and innovation.
• Build strong partnerships across key stakeholder groups to support information sharing and problem solving.
• Provide expert guidance on incentive plan design, ensuring alignment with internal goals and external best practices.

Global Sales Compensation Director

Compliance

• Support the execution of the Compliance Monitoring Plan.
• Assist in managing the Compliance Hotline and responding to alleged violations of rules, regulations, policies, procedures, and standards of conduct by evaluating, initiating, or recommending investigative procedures.
• Assist in conducting compliance risk assessment activities, gathering information, evaluating potential risks, and supporting corrective action planning.
• Assist with compliance training content, communication plans, and delivery to employees and business partners.
• Prepare routine compliance metrics, dashboards, and status updates for management.
• Provide day-to-day guidance to business partners regarding compliance policies, procedures, and expectations.
• Collaborate with stakeholders across HR, Legal, IT, Privacy, and business functions to support operational compliance.
• Help maintain compliance tools and systems (e.g., HCP Engagement & Conflict of Interest platforms, SharePoint resources).
• Support data collection and validation for Open Payments (Sunshine Act) reporting.
• Serve as a point of contact for compliance-related questions from employees.
• Stay informed about relevant compliance updates and best practices within the medical device and pharmaceutical industries.
• Support special projects and contribute to ongoing enhancements of the compliance program.

Inside Sales Associate – Extended Hours

Associate Marketing Manager – Professional Education

Associate Systems Engineer

Incentive Compensation Analyst

Software Engineer – Full Stack

Lead Generation Representative

Inside Sales Representative

Team Lead, Post Market Engineering

Clinical Training Specialist

Senior Manager, Data Cloud Test

Co-op, Indirect Procurement

Staff Algorithm Embedded Software Engineer

Associate Systems Engineer

Global Sales Compensation Director

Manager, Compliance