Diabetes Youth Families

Customer Retention Specialist

• Act as an expert clinical resource for complex diabetes management scenarios requiring advanced judgment and intervention.
• Apply evidence-based diabetes management principles to guide patients and healthcare providers through Omnipod therapy challenges.
• Deliver advanced, personalized clinical education and training via phone and virtual platforms.
• Manage clinical retention quotas assigned for a defined geographic region, including complex customer scenarios.
• Execute established retention strategies while tailoring engagement to individual patient and regional needs.
• Build and maintain strong working relationships with healthcare providers to support continuity of care.

Senior Clinical Retention Specialist, Central Region

• As a Clinical Retention Specialist, work on high-impact initiatives and partner with cross-functional teams to improve health outcomes for diabetes patients.
• Deliver personalized education and training to new and existing patients and healthcare providers via phone and virtual platforms.
• Provide proactive follow-up, clinical consultation, recommendations, and troubleshooting to ensure sustained device adoption.
• Collaborate closely with Clinical Services Managers, regional field teams, and sales leadership to ensure a seamless customer experience.
• Accurately document all customer interactions and support data-driven initiatives to improve retention performance.

Clinical Retention Specialist

• Act as an expert clinical resource for complex diabetes management scenarios requiring advanced judgment and intervention.
• Apply evidence-based diabetes management principles to guide patients and healthcare providers.
• Deliver advanced, personalized clinical education and training via phone and virtual platforms.
• Manage clinical retention quotas in a defined geographic region, including complex and at-risk customer scenarios.
• Execute established retention strategies while tailoring engagement approaches to individual patient and regional needs.
• Build and maintain strong working relationships with healthcare providers to align education with treatment plans and support continuity of care.
• Provide guidance and support to Clinical Retention Specialist I on complex clinical cases and retention scenarios.
• Maintain accurate documentation of all customer interactions and interventions in Salesforce.

Senior Clinical Retention Specialist – Mid-Atlantic

General

• Partner directly with healthcare teams
• Deliver education on diabetes data management
• Ensure seamless integration of platform into clinic workflows
• Analyze complex issues and implement effective solutions
• Collaborate with sales leadership

Clinical Omnipod Discover Specialist, Field Based

Customer Success Manager

• Lead the strategy to improve the journey for new customers ensuring it is intuitive, frictionless, and supportive while reducing churn.
• Develop onboarding playbooks, success plans, digital education pathways, and engagement programs tailored to customer segments.
• Monitor onboarding performance, drop-off points, time-to-value, and conversion metrics across the first 30 days.
• Partner closely with UX, Digital, Analytics, Data Science, Customer Care, Marketing, Clinical Product Support and others to ensure alignment across the customer journey.
• Ensure new customers feel supported, informed, and confident throughout early adoption.

Director of Customer Activation, Early Success

Product Designer

• Contribute to tactical and innovation UX initiatives within an agile environment on web and mobile applications-Android and iOS.
• This includes working with Marketing, Technical Product Marketing and Systems teams to support requirements definition as it relates to UX to create a cohesive user experience across the apps space.
• Defining safe, effective and delightful user experiences for mobile experiences using industry standard tools such as Creative Cloud, Sketch, Zeplin, Overflow/Invision/Azure, etc.
• Delivery of said UX work with a variety of tools in an agile development environment- wireframes, asset delivery, GUI specifications, etc.
• Work in a fast-paced agile development team, who are located in - Boston, San Diego and Tijuana using Webex, JIRA, Confluence, Aha! And other collaboration tools.
• Work with User Research and Human Factors team to iteratively test early concepts and apply user centered design best practices to our work.
• Proactively engage with research to drive testing of your concepts.
• Present design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes or interactive presentations) to all levels of the company-from tactical agile software teams to executive leadership and to our customers.
• Collaborate with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well.
• Drive innovation initiatives related to UX process, tools or our overall design language and experiences.
• Contribute to corporate UX design language development, standards and frameworks as our brand evolves.
• Be mentored by Sr staff in all aspects of UX work.
• Grow, develop and hone your UX chops with a world class Mobile UX team!

Associate UX Designer

Human Resources

• Act as a trusted HR Technology partner to Performance and Talent teams, HRBPs and other HR teams.
• Consult with business and functional stakeholders to understand process needs, pain points, and desired outcomes; translate these into clear, actionable Workday requirements.
• Facilitate requirement-gathering sessions, document functional requirements, and align business expectations with system capabilities.
• Serve as a trusted SME for process changes, new program rollouts, and ongoing optimization.
• Owns end-to-end functional design for talent and performance processes within Workday and adjacent systems.
• Defines solution architecture, evaluates configuration options, and ensures alignment to business requirements and global standards.
• Partners with Talent Management and HR to evaluate current processes, identify inefficiencies, and implement improvements.
• Provides ongoing operational support for talent and performance processes, ensuring system reliability and process continuity.
• Defines and enforces testing standards, including unit testing and UAT support.
• Builds and maintains reports, dashboards, and scorecards to provide actionable insights on talent and performance outcomes.

Staff HR Technology Analyst – HCM, Talent

Recruitment

• Collaborate with the Director of Recruiting and manufacturing leadership to forecast hiring needs aligned with production schedules and global expansion plans.
• Maintain a dynamic capacity model to ensure recruiting resources are aligned with factory ramp-ups, supply chain shifts, and procurement cycles.
• Develop sourcing strategies for roles in plant operations, automation, quality, materials management, and supplier development.
• Leverage competitive intelligence and labor market data to inform hiring decisions in high-demand manufacturing regions.
• Conduct proactive talent mapping for critical manufacturing roles, including direct labor, engineering, and leadership positions.
• Build pipelines for emerging manufacturing technologies and global supply chain capabilities.
• Ensure recruiting processes meet compliance standards for manufacturing hiring, including labor law, safety certifications, and diversity goals.
• Monitor ATS metrics and KPIs to optimize recruiter performance and hiring velocity across global factory sites.
• Coach and mentor recruiters to build expertise in manufacturing and supply chain talent acquisition.
• Champion inclusive hiring practices across all manufacturing sites, ensuring diverse candidate slates for leadership and technical roles.
• Promote the company as an employer of choice in manufacturing hubs through targeted campaigns, job fairs, and partnerships with technical schools and trade organizations.

Senior Manager, Talent Acquisition – Global Ops

Security Operations

• Lead and mature global cybersecurity operations across corporate, product, manufacturing, patient, and clinical environments.
• Serve as Deputy CISO, supporting the CISO in executive, regulatory, audit, customer, and operational engagements.
• Partner with the CISO, CIO, and business leaders to align cybersecurity strategy, investments, and priorities to enterprise risk and business objectives.
• Oversee security monitoring, threat detection, incident response, vulnerability management, threat intelligence, and remediation activities.
• Lead cyber investigations, crisis response, and incident recovery efforts with clear executive communication and recommended actions.
• Manage relationships with managed security service providers and ensure continuous monitoring of enterprise assets, threats, vulnerabilities, and events.
• Partner with Product Security, R&D, Quality, and Regulatory teams to support secure medical device development, threat modeling, risk analysis, testing, and post-market cybersecurity activities.
• Support cybersecurity alignment with applicable frameworks and regulatory expectations, including FDA guidance, NIST CSF, ISO 27001, CIS Controls, and healthcare security standards.
• Lead cybersecurity governance, policies, standards, procedures, and controls that support business growth and operational resilience.
• Drive modernization of security capabilities across cloud, identity, endpoint, network, infrastructure, OT, and manufacturing environments.
• Partner with IT, Legal, Privacy, Compliance, Internal Audit, and business stakeholders to manage cyber risk and remediation.
• Oversee third-party cybersecurity risk related to suppliers, managed service providers, and strategic partners.
• Establish cybersecurity KPIs, KRIs, dashboards, and reporting for executive leadership.
• Manage cybersecurity budgets, forecasts, vendor relationships, and strategic investment planning.
• Lead, mentor, and develop cybersecurity team members while promoting accountability, collaboration, and continuous improvement.
• Identify opportunities to reduce risk, improve efficiency, optimize costs, and increase business value.

Senior Director, Cyber Security Operations – Deputy CISO

Compliance

• Act as a subject matter expert for compliance matters relating to HCP engagement across EMEA
• Partner with business functions to provide pragmatic, risk-based guidance on HCP interactions
• Lead the compliance review and approval of HCP engagement activities
• Ensure Insulet’s HCP engagement framework is clearly understood and consistently applied
• Act as the EMEA subject matter expert for compliance matters relating to sponsorship of third-party organised educational events
• Manage the end-to-end sponsorship review and approval process
• Oversee the sponsorship contracting process
• Maintain centralised trackers and documentation to ensure transparency, traceability, and audit readiness
• Design and deliver targeted training to address specific compliance needs

Senior Compliance Specialist, EMEA

Operations

• Understands company strategy, market opportunities, and corporate strategic imperatives
• Development of key performance indicators (KPIs) that drives a linkage of corporate strategy to commercial objectives through KPIs and related insights
• Develop, implement, and execute incentive compensation plan aligned to achieve corporate strategy and manage the partnership with our third-party vendor, IQVIA
• Builds and maintains strong rapport with commercial business partners in sales, marketing, market access, and customer care to develop KPIs in support of their respective initiatives to ensure ongoing operational needs are met
• Drives continuous improvement, automation, and self-service of insights consumption for the commercial team with tools (e.g salesforce.com), reporting and training
• Conducts analysis and makes recommendations for commercial initiatives to drive growth and achievement of commercial strategy and objectives
• Proactively “connects the dots” across commercial teams & IT to drive alignment of strategy and tactics as well as inform prioritization decisions
• Through insights and connectivity with commercial teams, identifies and evaluates fundamental underlying commercial challenges, providing recommendations for actions needed to improve and/or mitigate risk
• Develop proper documentation of all processes
• Performs other duties as required

Senior Manager, Sales Operations

Graphics Designer

• Create visually impactful, on-brand assets that support marketing initiatives across consumer, HCP, and payer audiences.
• Your work will span across print, infographics, digital ads, social media, website layouts, email, packaging, event materials, PowerPoint templates and internal communications.
• Apply and uphold brand guidelines across all deliverables, maintaining accuracy, quality, and a consistent visual identity.
• Partner with marketing, content, and digital teams to translate briefs into effective creative solutions and iterate based on feedback.
• Leverage design systems, templates, and emerging tools (including AI) to improve speed, scalability, and creative output.
• Manage projects from concept to final execution, ensuring deliverables meet timelines, objectives, and production requirements.

Graphic Designer

• Serve as the first point of contact for employee relations case intake, triage, and initial assessment.
• Provide guidance to employees, managers and HR Business Partners on routine employee relations matters, including policy interpretation and application.
• Support early-stage performance management, including coaching conversations and pre–performance improvement plan (PIP) guidance.
• Manage routine disciplinary actions (e.g., attendance, policy adherence) in alignment with company guidelines and escalation protocols.
• Administer and track employee probation periods, ensuring timely reviews, documentation, and alignment with company processes.
• Conduct exit interviews and support offboarding activities, including documentation and trend tracking.
• Support unemployment claims and standardized severance processing in accordance with established procedures.
• Maintain accurate and timely documentation of all employee relations cases in ServiceNow.
• Produce ER reports and analytics, including case volume trends, key metrics, and actionable insights for the ER team.
• Identify patterns, trends, and emerging risks and escalate appropriately to the Employee Relations team.
• Partner with HR Business Partners, Legal, and HR Operations to ensure coordinated and effective case management.
• Maintain strict confidentiality and professionalism in all employee interactions and documentation.
• Support continuous improvement initiatives, including documentation standardization and process optimization.
• Provide support for overflow casework across regions based on business needs.
• Other duties as assigned.

Employee Relations Specialist

Account Manager

• Serve as the global product marketing single point of contact for industry partners, facilitating idea sharing and managing escalations to support commercial priorities
• Develop a 1/3/5-year partner strategy that aligns with our operating plan
• Create growth strategies and inform Go to Market plans through research, market trends, competitive landscape and situational analysis to identify actionable opportunities
• Establish clear definitions of success through partnership scorecards with measurable KPIs to track progress and performance
• Partner with key functions to assess new partnership opportunities
• Global alignment of partner positioning, messaging, claims & disclaimers
• Shape roadmap with Product Management and align commercial teams on priorities, timelines, and dependencies
• Build strong partnership relationships with regular collaboration and alignment meetings
• Enable forums for commercial best practice sharing
• Support planning and content creation for quarterly joint steering committee meetings with executive leadership teams
• Ensure corporate goals and business priorities are supported with sensor partners

Product Marketing Manager – Strategic Partnerships

Data Engineer

• Own the architecture, deployment, and daily management of Databricks Unity Catalog across dev, test, and production environments
• Define and enforce catalog structures, schemas, external locations, storage credentials, and metadata tagging standards
• Design and implement fine-grained access control policies using Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC)
• Manage service principals, identity federation (IdP), system privileges, and secure secrets management via cloud Key Vaults integrated into Databricks secret scopes
• Oversee multi-workspace administration, including cluster policies, compute governance, runtime versions, and SQL Warehouses
• Build, optimize, and maintain CI/CD workflows for data assets using modern DevOps tooling (GitHub Actions, Azure DevOps, or GitLab CI)
• Monitor platform usage, analyze audit logs, and establish dashboards to track platform spend
• Implement autoscaling policies, spot instance strategies, and cluster-sizing guardrails to control cloud spend without impacting business SLAs
• Manage and mentor a small team of Platform Engineers/DataOps analysts
• Act as the primary incident manager for critical platform disruptions, defining SLIs/SLOs for data availability
• Modern understanding of AI Agent architectures, Retrieval-Augmented Generation (RAG) pipelines, and open integration protocols like MCP (Model Context Protocol)