Diabetes Youth Families

SDET

• Develop and maintain test database for automated validation test of software revisions.
• Creating and executing test plans, manual and automated test cases and generating test reports.
• Creating use cases and identifying gaps in use cases/test cases.
• Develop and execute test suite for Android and iOS mobile applications.
• Influence the definition of requirements and software design to maximize testability.
• Develop and extend test cases (protocols) and plans as software application features evolve.
• Build test frameworks and methodologies that will define the testing process used as part of the agile software development process.
• Work closely with the software development team to identify and correct defects.
• Collaborate with Development, QA and System teams.
• Participate in product design reviews.
• Performs other duties as required.

Senior Test Engineer

Manager

• Establish Clinical Partnerships
• Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices.
• Share expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices.
• Own Patient Training
• Schedule and deliver personalized training to patients on the proper use and care of Insulet products.
• Assess patient needs and customize training programs.
• Oversee Clinical Education
• Evaluate and recommend Certified Pod Trainers (CPTs) for consultation.
• Maintain and update data systems, such as Salesforce, to capture training metrics.
• Empower decision-making by promoting the benefits of insulin pump therapy.

Clinical Services Manager

Human Resources

• Register for and attend career fairs and other campus recruiting events as a representative of Insulet
• Recruit, coordinate, and train employee volunteers for university events
• Lead and support the planning and execution of social and professional engagement events for interns and co-ops
• Assist with email marketing and communications for career fairs, virtual interview days, and site visits
• Partner with the Talent Acquisition team to help fill over 50 student-level positions
• Create, update, and maintain documentation related to university recruiting programs
• Perform data entry, reporting, and light analysis to support decision-making
• Assist with problem-solving and special projects as needed
• Perform other duties as assigned

Co-op, University Relations – HR

• Perform manual testing of software applications to identify defects and ensure functionality.
• Develop and execute test plans, test cases, and test scripts.
• Document and report defects, providing detailed information for developers to reproduce and fix issues.
• Collaborate with developers and other stakeholders to understand requirements and ensure comprehensive testing coverage.
• Participate in test planning and strategy meetings.
• Verify fixes and perform regression testing to ensure issues are resolved.
• Maintain accurate and detailed documentation of test results and processes.

Manual Software Test Engineer, Guadalajara – Tijuana

• Build test frameworks and methodologies that will define the testing process used as part of the agile software development process
• Develop and execute test suite for iOS mobile application
• Develop and execute test suite for Cloud based web service application
• Work closely with the software development team to identify and correct defects
• Develop and maintain test cases for manual and automated validation tests of software revisions
• Collaborate with Development, QA and IT teams
• Participate in product design reviews
• Performs other duties as required

Senior Automation Test Engineer, Tijuana

Supply Chain

• Lead the planning of components and direct material purchases to support global manufacturing operations
• Define, execute and report on supplier production plans to ensure component supply meets Insulet’s growth objectives
• Responsible for all aspects of component planning including tools, processes, and metrics through the extended supply chain
• Ownership of inventory planning in conjunction with Global Procurement for all Insulet direct materials
• Drive tier 1 and tier 2 suppliers to ensure material planning processes are followed and that available material will achieve target inventory levels
• Deliver and measure component forecast plans for tier 1 and 2 suppliers to support contract-manufacturer-purchased materials and Insulet requirements
• Review short, medium, and long-term component supply positions globally to assure component supply and maintain component inventories at target levels to safeguard supply requirements at all factories
• Drive cross functional mitigation plans in cases of supply risk to avoid impact to production schedules in the end-to-end planning horizon
• Drive continuous improvement of material flow processes in support of procurement and manufacturing goals, particularly lead time and freight costs
• Manage Month and Quarter-End Inventory Reconciliation Processes to ensure alignment with Finance Operations
• Manage tactical communication with critical suppliers and develop detailed shipment plans to support manufacturing, particularly when recovering from supply issues
• Engage with Sales Ops, Supply Chain Planning and overall Operations/Distribution
• Manage MRP and purchasing for direct materials and finished devices
• Work with suppliers and category managers to negotiate favorable prices
• Manage replenishment strategy for key materials in line with supplier capabilities and material characteristics aligned with Procurement agreements
• Accountable to ensure proper Master data and planning parameters to drive accurate planning and procurement of materials
• Perform other duties as assigned.

Lead Supply Chain Planner

Engineer

• Performs engineering work related to planning, devising, or adapting methods to improve process effectiveness at captive and third party manufacturing sites.
• Examines components, equipment, processes, operations, and finished device design to identify improvement opportunities.
• Drive product and process improvements in support of Insulet’s CAPA system.
• Generate validation/qualification protocols, coordinate the execution of the validation/qualification protocols and write validation/qualification final reports.
• Author and implement Engineering Change Orders.
• Design and coordinate the construction manufacturing fixtures.
• Support responsibility for all project phases from concept, specification, cost justification, project management, installation, training, qualification, implementation into manufacturing, and support.
• Perform other duties as assigned.

Manufacturing Engineer

• Establish Clinical Partnerships
• Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices.
• Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
• Own Patient Training
• Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatment.
• Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device.
• Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usage.
• Empower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use.
• Oversee Clinical Education
• Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet.
• Market clinical expertise to healthcare providers and patients.
• Collaborate closely with territory partners to achieve shared sales goals while contributing your clinical expertise to shape effective strategies.

• Establish Clinical Partnerships by building strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams
• Schedule and deliver personalized training to patients on the proper use and care of Insulet products
• Evaluate and recommend Certified Pod Trainers (CPTs) for Insulet
• Collaborate closely with territory partners to achieve shared sales goals while contributing your clinical expertise to shape effective strategies

• Establish Clinical Partnerships
• Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices.
• Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
• Expand your network and credibility within the diabetes community by actively participating in local events and initiatives that position you as a leader in diabetes care.
• Own Patient Training
• Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatment.
• Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device.
• Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usage.
• Collaborate with healthcare providers to ensure training aligns with clinical treatment plans, fostering seamless integration of the device into the patient’s care routine.
• Empower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use.
• Oversee Clinical Education
• Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet
• Oversee CPTs by providing timely product updates and being a clinical resource.
• Leverage multiple data sources to inform education strategy and individual/team actions.
• Maintain and update data systems, such as Salesforce, to capture training metrics.
• Conduct administrative responsibilities, managing operations while adhering to budgetary guidelines.
• Sell Through Clinical Expertise
• Empower decision-making by promoting the life-changing benefits of insulin pump therapy to healthcare providers and patients.
• Collaborate closely with territory partners to achieve shared sales goals while contributing your clinical expertise to shape effective strategies.
• Champion inspiring patient success stories, leveraging real-world examples to demonstrate the impact of Insulet’s solutions and drive product adoption through clinical selling techniques.
• Execute field sales activities with a strategic, patient-centered approach, ensuring all promotional efforts are aligned with established guidelines while maximizing impact in the field.

Clinical Services Manager – Field Based

ServiceNow

• Meet with stakeholders to define and document ServiceNow solutions that meet business needs and organizational objectives
• Own the relationship with stakeholders to identify, prioritize, model, and document business process and data requirements
• Analyze patterns of business activity to understand demand levels for stakeholder requests
• Ensure business requirements are understood, developed, tested, and delivered to specifications
• Respond to ServiceNow service issues, and administration requests
• Create quality content and documentation for workflows, services, user guides, testing, training, and self-service
• Represent project stakeholders throughout planning, development, and release phases
• Coordinate User Acceptance Testing (UAT)

Business Analyst, ServiceNow

IT Support

• Responsible for managing Insulet’s technology portfolio, enterprise architecture governance processes, operating model, and supporting tooling.
• Partner with colleagues in IT, Enterprise Architecture, Program Management, and delivery teams to deliver the following:
• Own and evolve enterprise architecture processes and governance mechanisms, including portfolio documentation, roadmaps, standards, decisions, governance and review forums.
• Design and continuously improve the enterprise architecture operating model, including engagement patterns, decision rights, and collaboration mechanisms.
• Lead cross functional architecture working groups to define and implement enterprise wide standards, reference architectures, and shared practices.
• Partner with IT, product development, and procurement to mature technology evaluation, vendor management, and lifecycle practices.
• Establish mechanisms to assess architecture and architecture process maturity and track progress using meaningful metrics.
• Implement the multi-phase deployment of the Enterprise Architecture (EA) tool, moving from initial inventory to strategic roadmapping.
• Maintain the "Single Source of Truth" within the tool by auditing architectural artifacts, managing the metamodel, and ensuring compliance with taxonomy standards.
• Develop automated dashboards within the EA tool to provide leadership with visibility into capability heat mapping, technical debt, lifecycle risks, cost of ownership and cloud transformation progress.
• Act as the primary solution architectural point of contact for one or more specific business units to ensure domain projects align with enterprise strategy.
• Assist in drafting Solution Architecture Documents (SADs) for new initiatives ensuring they utilize approved enterprise patterns and shared services.
• Prepare materials for the Architecture Review Board (ARB) and document all decisions or exceptions related to the specific domain.

Staff Enterprise Architect, Practice & Governance Lead

Security Operations

• Lead the design, development, and continuous improvement of detection engineering use cases across SIEM, EDR, and cloud security platforms.
• Develop, tune, and validate detection logic aligned to adversary tactics, techniques, and procedures (TTPs), leveraging frameworks such as MITRE ATT&CK.
• Integrate and operationalize cyber threat intelligence to enhance detection coverage, threat hunting, and incident response prioritization.
• Serve as a technical lead during high-severity security incidents, performing advanced investigation, containment, and remediation activities.
• Conduct proactive threat hunting to identify malicious activity that bypasses automated detections.
• Partner with security engineering and architecture teams to influence and improve defensive security architecture across endpoint, identity, network, and cloud environments.
• Support and participate in penetration testing and purple team exercises, translating offensive findings into actionable defensive improvements and detections.
• Develop and maintain incident response playbooks, detection documentation, and investigative runbooks.
• Provide expert guidance and mentorship to SOC analysts, elevating overall team capability.
• Collaborate with IT, cloud, infrastructure, and application teams to remediate vulnerabilities and reduce systemic risk.
• Contribute to SOC maturity initiatives including automation, tooling optimization, and operational process improvements.

Senior Cybersecurity Operations Analyst

Marketing

• Support the Field Marketing team with coordination and logistics for sales meetings and regional activities.
• Provide administrative support for regional sales and field marketing led meetings (agenda prep, note-taking, tracking follow-ups).
• Assist with presentation preparation, including simple formatting and organization.
• Help with basic operations, such as organizing materials, tracking shipments, and supporting on-site needs when applicable.
• Support day-to-day team coordination tasks to keep field programs running smoothly.

Field Marketing Intern

Account Manager

• Develop and lead the territory’s business strategy
• Collaborate with territory partners to co-create efficient routing strategies
• Take full ownership of the patient onboarding process
• Own and exceed sales targets while driving market share growth
• Leverage a consultative approach when sharing industry, disease, and product knowledge
• Build and use knowledge of Type 1 and Type 2 diabetes
• Present Insulet products and differentiate them from competitive products
• Collaborate with internal stakeholders in delivering high-quality customer onboarding and training
• Cultivate and strengthen relationships with the entire office (HCPs, administrative staff, etc.)

Senior Test Engineer

Clinical Services Manager

Co-op, University Relations – HR

Manual Software Test Engineer, Guadalajara – Tijuana

Senior Automation Test Engineer, Tijuana

Lead Supply Chain Planner

Manufacturing Engineer

Clinical Services Manager

Clinical Services Manager

Clinical Services Manager – Field Based

Business Analyst, ServiceNow

Staff Enterprise Architect, Practice & Governance Lead

Senior Cybersecurity Operations Analyst

Field Marketing Intern

Territory Manager – Field Based