Diabetes Youth Families

QA Engineer

• Ensures new product introduction quality deliverables are created and properly executed (e.g. Project Quality Plan and Risk Management Plan).
• Works with teams to establish measurable, valid product requirements.
• Supports Risk Management activities from product Concept through Commercialization.
• Supports DHF content completion, integrity, and regulatory and standards compliance.
• Review and approve design control documentation (e.g. plans, protocols, reports) ensuring compliance with the Insulet Quality System, Quality System Regulation, ISO 13485 and ISO14971.
• Provide guidance as needed to assure country specific compliance to the laws and regulations of the targeted market for distribution.
• Supports manufacturing process development & qualification for new product commercialization and product changes.
• Provides project direction, coaching, and mentoring for engineering and technical team personnel.
• Apply sound, systematic problem solving methodologies identifying, prioritizing, communicating and driving resolution of quality issues.

Senior Quality Engineer, NPI Programs

Human Resources

• Be a strategic business partner and work closely with the Manufacturing and Operations teams at the manufacturing facility.
• Partner with business leaders and HR colleagues to identify and set short and long-term HR-based KPIs (human capital and talent management) on business plans and local business goals.
• Maintain focus on priorities across key areas such as: efficient and effective organization structure, talent acquisition support, performance management, training and development, talent management and succession planning, engagement, recognition and rewards, and retention initiatives.
• Develop people-oriented programs to positively impact change and employee engagement; understand and solicit employee opinions and anticipate their needs and concerns.
• Assess training needs, align with business needs and partner with business, cross-functional and HR colleagues to develop and implement virtual and in person training to foster staff development and maximize employee engagement.
• Promote HR process standardization and process improvement based on feedback from functional leaders, managers, and employees.
• Partner with Talent Acquisition to develop strategic recruitment plans to ensure effective sourcing, screening, selection, hiring, and retention of high quality talent.
• Provide proactive performance management guidance and support to managers with coaching, counseling, career development, and disciplinary/performance improvement actions.
• Manage and resolve employee relations issues in a timely and responsive manner and escalate issues as appropriate. Conduct effective, thorough, and objective investigations.
• Manage information of a sensitive nature and always maintain discretion and confidentiality.
• Support and/or lead other projects, programs, or duties as required.

Director – HR Business Partner

Compliance

• Support initiatives to ensure regulatory approval of medical devices in both domestic and international markets.
• Provide regulatory affairs support for all aspects of product development, product manufacturing, and/or clinical studies including pre-market, post-market and physician initiated studies.
• Partner with Marketing and Development teams to provide support to currently-marketed products as necessary.
• Compile and submit documentation as required in support of marketing initiatives.
• Review marketing and sales promotional materials for regulatory impact, including: Promotional materials for journals and other media, Trade show booths, materials for distribution, Sales talking points, etc.
• Represent Regulatory Affairs on project teams and in key meetings and decision making processes regarding labeling and promotion.

Senior Regulatory Affairs Specialist

• Responsible for supplier quality engineering (SQE) deliverables to support Plastics category sourcing strategies and continuity of production.
• Develop and monitor key performance indicators (KPIs) and other metrics.
• Lead SQE efforts in sustaining projects to accomplish primary objectives, including cost reduction, capacity increase, dual sourcing, and risk mitigation.
• Engage partnerships with suppliers and supply chain management (SCM) to drive superior supplier performance and accountability.
• Lead root cause analysis of supplier-related non-conforming product issues to address and resolve quality concerns.

Senior Supplier Quality Engineer

Marketing

• Contribute both strategically and operationally to social media content/creative and community engagement responses to deliver best-in-class campaigns
• Assist with identifying compelling user testimonies, social content planning, scheduling, publishing, and calendar management across key platforms
• Coordinate creative assets, captions, community responses, approvals, and timelines for social campaigns
• Monitor social channels and help track engagement, sentiment, insights, trends, and community feedback, reporting out and escalating as needed
• Assist with influencer contracts, outreach coordination, content deliverables, and campaign tracking
• Keep day-to-day marketing initiatives running smoothly, proactively managing timelines, task tracking, meeting notes, and follow-up actions
• Confidence taking community calls and managing community inbox
• Help improve social media processes, workflows, and documentation
• Coordinate assets and communication between various stakeholders including customers, internal teams, agencies, and external partners
• Research new and emerging social features and platforms and stay ahead of trends in visual storytelling
• Ensure compliance with FTC guidelines, brand safety standards, and regulatory
• Anticipate the needs of the market by staying on top of industry research and understanding clinical trends, market access, and customer insights
• Drive brand awareness and increase positive brand sentiment through social media and community engagement
• Responsible for acquiring MLR approval for projects
• Opportunity to support special projects and activations

Marketing Specialist

Data Analyst

• Translate commercial strategy, business processes, and KPIs into scalable data and analytics requirements that drive measurable outcomes.
• Define and execute an enterprise-wide Data Strategy & Enablement roadmap aligned to business priorities and digital transformation goals.
• Partner with Human Insights, Product & Experience, Commercial Analytics, and Market Intelligence teams to ensure data products are usable, consistent, and aligned to downstream needs.
• Standardize business definitions, logic, and data models to ensure consistency across the organization.
• Lead development of modern data platforms (e.g., Databricks, cloud data lakes/warehouses) to support advanced analytics and AI/ML use cases.
• Architect and optimize complex data ecosystems, integrating data across CRM, ERP, hubs, telemetry, and third-party sources.
• Define end-to-end data flows, ensuring seamless ingestion, transformation, and consumption layers.
• Partner with Enterprise Architecture and Engineering to implement scalable integration frameworks and interoperability standards.
• Facilitate cross-functional governance forums, prioritization decisions, and roadmap alignment.
• Establish and embed enterprise-grade data governance frameworks, including data standards, lineage, quality, and access controls.
• Ensure compliance with global regulations (e.g., HIPAA, GDPR), partnering with Legal, Risk, Security, and Compliance teams.
• Establish clear prioritization frameworks for data initiatives across stakeholders.
• Build and lead a high-performing team of data strategists, product leads, and governance experts.

Director, Data Strategy and Analytics Enablement

Solutions Engineer

• Lead working sessions with Squad Leads and cross-functional team members to design analytical products.
• Define end-to-end product structure, ensuring alignment to business outcomes and enterprise data strategy.
• Drive clarity and consistency across use cases, ensuring scalable and reusable outputs.
• Translate business requirements into detailed data specifications, including: grain and data structure, business logic and transformations, assumptions and dependencies and KPI definitions/rules/calculations.
• Ensure traceability between business questions and data outputs.
• Develop and maintain reusable design patterns across semantic layers and business logic, data models and pipelines and dashboards, reporting and visualization standards.
• Promote standardization and reuse to accelerate delivery and reduce redundancy.
• Serve as the primary interface with CTO teams for production deployment across gold layer integration, data access and security, data quality and validation controls, release management and SLA adherence.
• Ensure all solutions meet enterprise production standards and governance requirements.
• Own release readiness across QA evidence and validation artifacts, UAT coordination and sign-off, documentation and knowledge transfer.
• Establish sustainable ownership models for post-release support and enhancements.
• Enable India CoE teams to execute builds effectively through clear, actionable specifications and detailed requirements, business context and expected outcomes, defined QA standards and acceptance criteria.
• Drive delivery consistency, quality, and scalability across global teams.

Manager, Solutions Architect

Product Designer

• Lead the creation of journey maps, service blueprints, ecosystem maps, and experience frameworks that clarify user needs, pain points, and opportunities across the Omnipod product lifecycle.
• Lead early-stage user experience research initiatives for mobile apps, ensuring creation of cohesive experiences spanning app, connected devices, packaging, and support ecosystems.
• Present user experience product vision clearly and persuasively to stakeholders at all levels, from agile development teams to executive leadership, using storyboards, prototypes, journey narratives, and interactive presentations.
• Lead cross‑functional teams ensuring alignment on user experience flows, branding, and experience requirements across platforms and devices.
• Lead collaborations with internal User Research partners to plan and interpret iterative testing, ensuring concepts are validated early and often.
• Gather and synthesize insights from diverse stakeholders, including internal users (e.g., customer service, sales, training teams), healthcare providers, and people living with diabetes, to inform design decisions.
• Apply user‑centered design best practices and proactively advocate for research‑driven decisions.
• Guide the design of safe, effective, and delightful experiences using industry‑standard tools (Figma, Framer, Keyshot, Adobe Suite, Rhino, etc.), delivering product wireframes, prototypes, visual assets, and design specifications.
• Deliver measurable user experience KPIs to ensure design decisions are grounded in data, aligned with business goals, and tied to meaningful outcomes for users and clinicians.
• Champion a customer-first mindset, advocate for UX excellence, and help define success metrics and outcomes in cross-functional forums and design reviews.
• Advocate for user‑centered thinking, experience quality, and the strategic value of design in shaping the future of diabetes care.
• Mentor and support other designers through informal coaching, design critiques, and shared knowledge-building.
• Support ongoing improvement of team processes, tools, and collaboration practices, contributing to a strong UX culture.

Staff Product Experience Strategist, Lead UX Designer

Full-stack Engineer

• Design, develop, and deliver high-quality iOS Swift applications and SDKs
• Implement unit and UI tests for core functionality and UI workflows, respectively
• Work in co-located Scrum teams of developers, testers, product owners, and scrum masters
• Work with product managers and UX designers to define new features
• Mentor and motivate software developers to deliver high quality code using software best practices and patterns
• Ensure quality and consistency in software architecture and implementation
• Evaluate new technologies and explore solution alternatives; develop prototypes
• Learn and follow Insulet design assurance SOPs
• Provide timely support to team customers, internal and external

Senior Software Engineer, iOS

Clinical Research

• Design and analyze clinical trials and observational studies in collaboration with Clinical Operations, Medical Affairs, Regulatory Affairs, and R&D
• Develop statistical analysis plans (SAPs) and perform statistical analyses using SAS, MATLAB, and R
• Provide statistical input for study protocols, case report forms (CRFs), and clinical study reports (CSRs)
• Ensure statistical deliverables meet regulatory requirements and industry standards (FDA, EMA, ICH-GCP, ISO)
• Provide data summaries to support data integrity and data review during ongoing studies
• Support regulatory submissions with statistical summaries and responses to agency queries
• Contribute to scientific publications and presentations of clinical data
• Stay current with statistical methodologies and regulatory guidelines relevant to medical devices and diabetes research.
• Performs other duties as required.

Biostatistician

• Acting as a trusted strategic HR partner to senior commercial leaders, helping translate business strategy into clear people and capability plans
• Leading and supporting organisational change, ensuring leaders are equipped to navigate growth, complexity and transformation effectively
• Owning the talent agenda — from talent reviews and calibrations to succession planning and workforce strategy
• Coaching and developing leaders, building the skills, behaviours and mindsets required to deliver results in a high-change environment
• Embedding company values, culture and ways of working, ensuring they are lived — not laminated
• Working seamlessly with HR Centres of Excellence to deliver joined-up, high-impact solutions across our International region

Director, HR Business Partner – International Commercial

Medical Director

• Reporting to the VP Global Medical Affairs for US & International
• Provide medical leadership and strategic vision to take KOL Engagement and Field Medical Excellence to the next level
• Ensure the adoption of best practices in the industry for advanced engagement
• Drive joint-value creation with external stakeholders
• Ensure a systematic approach and capability building for our expanding field medical teams worldwide
• Mature and strengthen a best-in-class Field Medical operating model in collaboration with regional and country-level medical teams
• Map and develop a forward-looking competency model for medical affairs teams in US and International

Director, Key Opinion Leaders – Field Medical Excellence

Customer Support

• Ensure smooth day-to-day order operations in the Medical Device industry
• Lead and develop a team of agents
• Drive continuous improvements and collaborate with key stakeholders
• Support daily effective order reimbursement processes
• Identify opportunities for operational process efficiencies
• Conduct effective resource planning within workforce management and forecast logic
• Monitor and improve employee quality requirements
• Coordinate and initiate conference calls and Webex meetings
• Special projects as assigned on an international level

Customer Care Supervisor

Customer Retention Specialist

• Apply foundational, evidence-based diabetes management knowledge to support patient interactions and contribute to successful use of Omnipod therapy.
• Deliver personalized education and training to new and existing patients, and healthcare providers within the assigned region—via phone and virtual platforms.
• Provide proactive follow-up, clinical consultation, recommendations, and troubleshooting to ensure sustained device adoption.
• Educate customers and HCPs on Omnipod data and reporting tools to promote informed clinical conversations and therapy optimization.
• Maintain current clinical licensure, CDCES certification, and Omnipod product credentials to ensure compliant, accurate guidance.
• Conduct proactive outreach to assess satisfaction, reinforce product value, and resolve concerns, aligning outreach timing with regional time zones and access considerations.

Clinical Retention Specialist – Central

• Join a mission-driven team dedicated to simplifying life for people with diabetes.
• Drive meaningful impact through innovative technology, helping our customers enjoy greater freedom and healthier lives.
• Strengthening long‑term adoption of Omnipod® products and improving health and quality‑of‑life outcomes for people living with diabetes.
• Blend deep clinical expertise, consultative selling, and relationship management to retain customers through high‑impact education, proactive issue resolution, and personalized clinical support.
• Partner closely with internal teams and healthcare providers.
• Educate customers and HCPs on Omnipod data and reporting tools to promote informed clinical conversations and therapy optimization.