Senior Clinical Retention Specialist, South Central

Diabetes Youth Families

Senior Clinical Retention Specialist focusing on long-term product adoption for diabetes management. Engaging with patients and healthcare providers to promote Omnipod products in the South Central region.

Posted 6/26/2026full-timeRemote • Alabama, Mississippi, Montana, Texas • 🇺🇸 United StatesSenior💰 $95,900 - $143,900 per yearWebsite

About the role

Key responsibilities & impact

Act as an expert clinical resource for complex diabetes management scenarios requiring advanced judgment and intervention.
Deliver advanced, personalized clinical education and training via phone and virtual platforms.
Manage clinical retention quotas assigned for a defined geographic region.
Conduct high-impact inbound and outbound interactions to assess satisfaction, reinforce product value, and remove barriers to continued use.
Build and maintain strong working relationships with healthcare providers.

Requirements

What you’ll need

Bachelor’s degree required; advanced clinical education preferred.
Active clinical credential required (RN or RD).
5+ years of experience supporting insulin pump therapy and diabetes technology.
Demonstrated expertise managing complex clinical cases and provider interactions.
Current CDCES credential required.
Experience serving as a senior resource or informal mentor preferred.
Ability to maintain all required licensure and Omnipod certifications.

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO)
And additional employee wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

diabetes managementinsulin pump therapyclinical educationclinical case managementprovider interactions

Soft Skills

advanced judgmentintervention skillsrelationship buildingcommunication skillsmentoring

Certifications

RNRDCDCESOmnipod certification