Deluxe

Human Resources

• Align human resources strategy with business objectives to drive organizational performance
• Serve as a trusted advisor to leaders and employees
• Deliver comprehensive HR solutions that foster talent growth, engagement, and operational excellence
• Collaborate closely with senior leaders and department heads to understand business priorities
• Serve as a key point of contact for complex employee relations matters
• Conduct investigations of medium to high complexity and risk level
• Identify learning and development needs within the business unit
• Partner with Talent Acquisition teams and hiring managers to anticipate staffing needs
• Lead or participate in cross-functional HR projects or Enterprise Programs
• Utilize data-driven insights to guide decision-making
• Support organizational transformation initiatives and manage the people aspects of change

Senior Human Resources Business Partner

Full-stack Engineer

• Collaborate with senior engineers and cross-functional teams to design, develop, document, and implement software solutions that align with project requirements and business goals.
• Collaborate with the development team, stakeholders, and participate in Agile ceremonies.
• Conduct bug investigations and verification tasks.
• Participate in technical design meetings and contribute to the overall design of solutions/products.
• Research and develop solutions for problems identified by QA or Support.
• Write secure code according to best practices (familiarity with OWASP vulnerabilities and solutions).
• Understand CI/CD build and deployment strategies.
• Conduct unit testing and integration testing for functionality, security, and limits.
• Continuously improve coding skills and learn development best practices

Software Engineer – Intermediate

Translator

• Master Deluxe’s suite of localization tools, ensuring a deep understanding of their functionalities and optimal use by end users across global teams
• Propose and implement improvements to existing tools and workflows, driving increased efficiency, enhanced functionality, and streamlined operations
• Act as a liaison between product development, engineering, data science, and operations teams
• Conduct research and experimentation to optimize Large Language Model (LLM) prompts for localization tasks
• Collaborate with product development and key stakeholders to prioritize the development and deployment of new tools and features
• Develop, document, and refine workflows to operationalize new technologies
• Analyze current localization workflows to identify opportunities for technical innovation
• Stay current with industry trends and advancements in film, localization, and AI technologies
• Research and evaluate emerging technologies and market solutions that could enhance localization processes
• Analyze operational metrics to uncover trends and drive continuous process improvement
• Manage and mentor two Localization Technology Specialists

Manager, New Localization Technology

Data Analyst

• Perform quality control inspections and routines to ensure the data received is consistent and properly mapped to Deluxe standard file structure.
• Complete data projects that are moderately complex. Accountable for the timely and flawless extraction process of customized data sets for specific client requests.
• Communicate effectively and professionally with clients and project team members regarding all data related items in both written and verbal forms.
• Evaluate and proactively communicate the status of tasks with regard to deadlines and completion to Marketing Campaign Manager.

Data Solutions Analyst

AI Engineer

• Design, build, and integrate AI-powered services, APIs, workflows, and automation capabilities.
• Develop agentic workflows and AI orchestration patterns that can be used by Deluxe applications and internal teams.
• Build and maintain scalable backend services using Python and frameworks such as FastAPI, Flask, Django, or similar technologies.
• Integrate AI-driven components with internal and external services through REST APIs, message queues, event-driven systems, or workflow orchestration tools.
• Evaluate commercial, open-source, and internally hosted models for quality, latency, cost, reliability, and fit for purpose.
• Build prototypes and production-ready services using LLMs, speech models, language models, or other AI capabilities.
• Experiment with AI/LLM APIs, model providers, frameworks, and orchestration tools to identify practical solutions for business workflows.
• Partner with product, operations, and engineering teams to identify AI use cases and translate them into technical solutions.
• Support model evaluation, testing, benchmarking, prompt evaluation, and quality measurement.
• Build integrations between AI services and existing Deluxe applications, workflow tools, data sources, and operational systems.
• Work with AI Platform Engineers to package, deploy, monitor, and operate AI services in production.
• Contribute to reusable AI engineering patterns, libraries, APIs, documentation, and best practices.
• Support training, fine-tuning, data preparation, or experimentation activities where needed.
• Stay current with emerging AI models, frameworks, agentic patterns, and applied AI techniques.

Account Executive

• Takes inbound sales calls
• Processes orders, answers questions, and sells products/services
• Identifies sales opportunities by learning about the customer’s business
• Links customer needs to the products/services offered
• Asks for sales while utilizing a prescribed sales approach
• Efficiently multi-tasks and navigates across multiple PC order systems
• Utilizes established processes and tools to ensure timely communications and accuracy on all transactions

Inbound Sales Consultant

Implementation Specialist

• Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position.
• Prepare implementation status reports for project managers, clients, and as required, internal management.
• Implement up to five small projects (every 100 hours or less) simultaneously as well as upgrades up to 1000 hours.
• Assist on larger more complex projects that require more than one resource.
• Delivery Services in the area of expertise and product knowledge.
• Work with the project team to prepare customer or internal system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.
• Test systems prior to delivery and during implementation at the client site or internally to ensure a quality product.
• Document defects and resolution approach.
• Work collaboratively with other team members to resolve issues. The document, communicate status and help escalate issues internally.

Implementation Specialist II – Payments

Supply Chain

• Plan and manage production or purchase of materials to meet customer demand
• Analyze inventory records and create inventory strategy
• Manage material flow from suppliers through order fulfillment
• Expedite and de-expedite orders as necessary
• Partner with suppliers and internal fulfillment teams for improvement opportunities
• Monitor daily exception reports to identify and resolve inventory issues
• Place Purchase Orders or Production Orders as necessary
• Participate in and lead various projects and initiatives

Supply Management Planner II

Client Partner

• Lead and grow a diverse portfolio of Deluxe’s existing payments clients
• Optimize client payment operations, protect revenue, and drive growth through treasury-focused solutions
• Build and maintain relationships with finance leaders, treasury teams, and executive stakeholders
• Generate net-new business pipeline through proactive outbound prospecting and strategic networking
• Own and exceed revenue targets by driving aggressive growth within an assigned portfolio
• Manage, plan, and execute within a virtual territory model
• Educate clients on available self-service tools and digital resources
• Stay ahead of market trends, competitive threats, and emerging opportunities

Client Manager

Sales

• Secure and grow profitable revenue streams by leading a team comprised of Account Executives.
• Progress and close a pipeline of net new business and assigned existing business among top financial institutions.
• Demonstrate sales excellence and acumen by providing sound judgement, guidance, and coaching to the team.
• Responsible for territory planning, establishing sales forecasts, maintaining budgets and expenses related to sales activity.
• Meet and exceed sales targets consistently by ensuring solid deal execution, proactive planning and risk mitigation.
• Recruit, retain, develop and promote Sales talent.
• Advance team capabilities through persistent coaching of deal execution, pipeline development and cross-functional interaction.
• Participate, lead and coordinate contract processes and negotiations between clients and internal departments.
• Act as a point of escalation within accounts to ensure that account plans and objectives are realized.
• Develop an annual territory plan outlining critical areas of focus and activities to ensure attainment of team’s annual sales objectives.

Sales Director – FI

• Responsible for owning and scaling Deluxe Merchant Services’ Actionable Analytics program within the banking channel
• Turn bank data into measurable outcomes— increased merchant activations, processing volume, and revenue
• Identify high-probability opportunities, define and track metrics tied to meaningful revenue impact
• Drive targeted, executable go-to-market initiatives in partnership with internal teams and bank partners
• Ultimate goal: Drive merchant activations that generate meaningful and sustained processing volume—ensuring growth efforts translate into real revenue impact, not just activity

Major Merchant Sales Manager

Director

• Own end to end go to market strategy and execution for Merchant Services products
• Lead cross functional GTM orchestration across Product, Sales, Revenue Operations, Marketing, Digital/.com, and external partners
• Develop launch plans, sales enablement materials, customer messaging, and business cases
• Build and institutionalize the product commercialization capability by creating new processes, frameworks, and operating norms
• Drive sustainable revenue growth by improving attach rates, conversion, and cross‑sell through effective packaging, pricing, launch execution, and enablement

Product Commercialization Director

• Build, manage, and scale the Value-Added Reseller (VAR) ecosystem by establishing strategic relationships across POS providers, payment gateways, and vertical SaaS platforms
• Serve as the technical and strategic liaison for VAR partners by leading integration discussions, whiteboarding solution flows, and advising on APIs, gateways, certification requirements, and platform capabilities
• Define and manage the operating model for VAR partnerships by partnering with Product and Engineering to support platform certification requirements
• Drive partner-led revenue growth by identifying and executing cross-sell opportunities that create synergy between Deluxe Merchant Services products and partner offerings
• Drive alignment and execution across Product Management, Engineering, Commercial/Sales, and Revenue Operations

VAR & Technology Partnership Director

Customer Success Manager

• Prospect and build pipeline through outbound calls, emails, LinkedIn outreach, conferences, and industry engagement
• Identify software companies, SaaS platforms, and technology partners that could benefit from integrated payment solutions
• Qualify prospective ISV and technology partners through discovery conversations and research
• Schedule and coordinate meetings for Senior Business Development Manager and sales leadership
• Partner closely with Senior Business Development Manager to learn the complete sales lifecycle, including: Discovery and qualification, Solution positioning, Deal strategy, Commercial discussions, Contract execution, Partner onboarding
• Maintain accurate pipeline activity and prospect engagement within CRM systems
• Support strategic targeting initiatives across key verticals and industries

Partner Success Manager

Analyst

• Collect and assess customer requirements pertaining to network, software application, environment information and custom requirements.
• Facilitate discovery meeting(s) with customer and internal Deluxe resources develop and review the RD.
• Lead and/or support SOW creation to ensure that client requirements are properly captured so that accurate estimates can be created; estimates should be within 10% of the actual costs, not including changes in scope.
• Create RD for the complete defined solution as proposed to define configuration, modification and deployment of Deluxe -proposed solutions and modify document throughout the discovery process.
• Understand the documentation requirements for each engagement and satisfactorily defines those requirements for the project team and the client.
• Include the necessary custom documentation effort in the estimate of work to be done.
• Acquire client signoff as appropriate.
• Organize and facilitate transition meeting with implementation team to review product set-up requirements and ensure understanding of the solution.
• Can continue to serve in a QA role to ensure that solution is delivered in accordance with the RD.
• Leverage modern tools and emerging technologies, including AI‑enabled solutions, to innovate and improve requirements gathering, analysis, and documentation processes.