Implementation Specialist II – Payments

Deluxe

Implementation Specialist II responsible for the successful implementation of payment solutions for clients at Deluxe. Collaborating with teams to ensure quality delivery and meet client billability levels.

Posted 6/25/2026full-timeAtlanta • Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position.
Prepare implementation status reports for project managers, clients, and as required, internal management.
Implement up to five small projects (every 100 hours or less) simultaneously as well as upgrades up to 1000 hours.
Assist on larger more complex projects that require more than one resource.
Delivery Services in the area of expertise and product knowledge.
Work with the project team to prepare customer or internal system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.
Test systems prior to delivery and during implementation at the client site or internally to ensure a quality product.
Document defects and resolution approach.
Work collaboratively with other team members to resolve issues. The document, communicate status and help escalate issues internally.

Requirements

What you’ll need

Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering and 2 years experience or Hs/GED and 6 years experience.
Experience with Microsoft Office suite and windows-based operating systems/networks.
Experience implementing or support software solutions.
2 years in banking and/or payment processing is preferred. or Treasury Management
Must be 18 years of age or older.

Benefits

Comp & perks

Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

software implementationproject managementsystem testingdefect documentationdata entrycustom software configurationbilling managementproject reportingcustomer-specific data managementquality assurance

Soft Skills

collaborationcommunicationproblem-solvingorganizational skillsteamworkissue escalationcustomer serviceattention to detailadaptabilitytime management