DeepL

People Operations

• Global Operations Management: Oversee and streamline people operations processes globally, ensuring consistency and efficiency across all regions.
• Employee Experience: Enhance the employee experience by managing key HR processes, including onboarding, offboarding, and employee engagement initiatives.
• HRIS Management: Oversee the management and optimization of our HR Information Systems (HRIS) to ensure accurate and efficient data management.
• Preliminary Payroll: Support our payroll experts with payroll-related tasks, such as payroll preparation or payroll process improvement.
• Project Management: Lead and manage cross-functional projects within P&C and collaborate with external departments like Finance, Legal, Office Management, and Team Assistants.
• Compliance and Policy Implementation: Ensure all HR processes and policies are compliant with local and international regulations.
• Continuous Improvement: Identify and implement process improvements to enhance efficiency and effectiveness within the people operations function.
• Stakeholder Management: Collaborate with key stakeholders across various departments to ensure alignment and effective communication of HR initiatives.

People Operations Service & Support Manager

Solutions Engineer

• Act as the technical strategist for high-impact enterprise accounts, shaping customers’ architecture and integration roadmap with DeepL.
• Lead complex, multi-threaded sales cycles, driving technical discovery, advanced evaluations, proofs of concept, and complex RFP/RFI responses.
• Develop and deliver sophisticated demos, prototypes, and technical presentations tailored to both business and technical audiences.
• Create and refine scalable frameworks, workflows, and enablement content (e.g., integration playbooks, demo assets, ROI models) adopted by the broader SC team.
• Lead cross-functional process innovation initiatives—such as improved deal intake flows or optimized SC-to-Sales/CSM handoff processes—that enhance operational efficiency.
• Drive technical enablement for new product features and lead special projects that elevate the Solutions Consulting team’s capabilities.
• Guide Account Executives on technical storytelling, competitive differentiation, and account strategy for strategic deals.
• Represent the Solutions Consulting perspective in cross-functional conversations with Legal, InfoSec, Product, and Marketing during complex evaluations.
• Collect and synthesize market, customer, and competitive insights to influence product development and go-to-market strategy.
• Foster deep client partnerships through expert technical guidance, proactive engagement, and strategic consultation to ensure long-term solution adoption.
• Mentor and upskill peers across Sales, Customer Success, and Partnerships, improving technical acumen, stakeholder management, and presales excellence.
• Lead process and workflow improvements that advance the Solutions Consulting function and support organizational growth.

Staff Solutions Consultant – DACH

Manager

• Own both people leadership and technical direction for a team of research scientists and data engineers.
• Shape the research agenda, build a high-performance culture, and convert breakthroughs into production impact across DeepL’s products.
• Partner closely with Product, Engineering, and Go-to-Market teams to translate research advances into features.
• Define and communicate team’s strategic goals, roadmap, and success metrics in collaboration with key stakeholders.
• Create conditions for rapid, reliable delivery by clarifying priorities and enabling effective cross-team collaboration.
• Inspired by cutting-edge academic research and by driving innovation in Language AI.
• Contribute hands-on when needed—review code, design experiments, analyze results, and help unblock critical paths.

Research Manager – Customization

Research Scientist

• Build and deploy AI models for transcription, voice translation, and text-to-speech
• Train neural networks at scale on GPU clusters
• Optimize voice AI technology for low-latency environments
• Collaborate with ML Platform, HPC, and DevOps teams
• Lead initiatives to advance understanding of neural networks

Senior Research Scientist – Voice

• Lead hands-on research and development across ASR, MT, TTS, and speech-to-speech translation for real-time voice products.
• Design, train, and optimize large-scale ASR models for multilingual accuracy, robustness, and ultra-low-latency streaming.
• Improve cascaded translation pipelines end to end: segmentation, ASR→MT interfaces, streaming MT inference, and incremental decoding.
• Develop and refine real-time TTS models with natural prosody, stable speaker characteristics, and fast inference.
• Build and experiment with end-to-end and LLM-based speech-to-speech translation systems, including streaming and one-shot approaches.
• Own the full lifecycle of model delivery: prototyping, ablations, training, evaluation, optimization, and production deployment.
• Work closely with engineering teams to integrate models into real-time systems, ensuring reliability, uptime, and quality at scale.
• Drive improvements in inference efficiency, model serving, voice UX, and robustness to real-world acoustic conditions.
• Establish strong practices for evaluation, reproducibility, monitoring, and continuous model improvement in production.
• Mentor researchers and engineers, promote hands-on collaboration, and raise the bar for model quality and operational excellence.

Senior Staff Research Scientist

Product Manager

• Contribute to the mission, strategy and roadmap for API Core.
• Lead a collaborative team process to translate user and business needs into development requirements that drive impact.
• Define metrics and KPIs to measure and report progress.
• Ensure the maximum Return on Investment for all of your team’s efforts.
• Communicate strategy, ideas and concepts clearly, aimed at the right audience, with the help of insight and data.
• Identify opportunities for new features and products that leverage the global scale of our user base and data.
• Cooperate with the team of engineers, the Engineering Manager and counterparts in other DeepL departments to foster a culture of trust and maintain a healthy team with predictable delivery performance.

Product Manager, API

Account Executive

• You will be at the forefront of DeepL’s rapid growth and present our market-leading translation service to clients in order to eliminate their language barriers
• Become an ambassador for DeepL’s products and an expert on our customers’ needs in order to troubleshoot and rapidly resolve inquiries
• As a trusted partner to potential new business and incoming customers, you will qualify and convert leads and manage the entire sales cycle
• You strive to meet and exceed monthly activity, pipeline, and revenue goals
• Build a pipeline of new public sector business, and pursue upselling and cross-selling opportunities
• Responding to a large volume of inbound prospects and customers, and managing a range of opportunities from qualification to close will be a major part of your day
• Forecast and track all opportunities and customer details including use cases, purchase timeframes, and next steps
• You work closely with our diverse, international and welcoming teams from SDR to Marketing

Enterprise Account Executive – DACH Public Sector

Sales

• Provide strong leadership, vision, and direction for the Commercial sales team and broader DeepL sales organisation within DACH.
• Lead ongoing growth and development, including hiring, onboarding, training, and coaching Account Executives.
• Maintain a high level of knowledge of DeepL products and solutions while staying current in understanding the competitive landscape and industry trends specific to the Commercial in DACH.
• Be accountable for the attainment of your Account Executive's performance targets.
• Partner with Sales Development, Solution Consulting, Customer Success, our product teams, marketing, and other cross-functional teams to drive success and prioritise where DeepL invests its resources.
• Help build, support, track, and analyse sales pipelines and activities to understand and capitalise on buying trends/patterns within the Commercial segment.
• Report predictably and accurately to senior management on progress/obstacles, including regular sales forecasts.
• Establish policies, processes, and procedures that will ensure Commercial revenue growth.
• Roll up your sleeves and do what is necessary for the customer and your team.
• Our values are that We Care, we Build for Scale for the Long-Term, we are Decisive and Move Fast while being Humble and Collaborative in our approach - the successful individual will work closely with the team according to these values.

Commercial Sales Manager – DACH

Full-stack Engineer

• You will be building the architecture for the next decade of enterprise adoption.
• You will be part of a small team of ultimate technical owners of our revenue generation platform.
• We are tackling the immense complexity of scaling a global SaaS platform for AI.
• For our business systems to keep pace with our product innovation, we need technical leaders who can operate at AI-native speed.
• You will design, build, and ship enterprise-grade product platforms with high standards for security, reliability, and scalability.
• You will define the architecture and own the implementation path for key systems, including the strategic decision-making around commissioning and decommissioning services.
• Assume ultimate ownership of revenue data management: data architecture, governance, protection, ensuring they are flawless and auditable for global operations.
• Provide hands-on technical leadership on projects spanning 7+ cross-functional teams.

Senior Staff Software Engineer, Convert and Scale

• You will be at the forefront of DeepL’s rapid growth and present our market-leading translation service to clients.
• Become an ambassador for DeepL’s products and an expert on our customers’ needs.
• As a trusted partner to potential new business and incoming customers, you will qualify and convert leads and manage the entire sales cycle.
• You strive to meet and exceed monthly activity, pipeline, and revenue goals.
• Build a pipeline of new business and pursue upselling and cross-selling opportunities.
• Responding to a large volume of inbound prospects and customers, managing a range of opportunities from qualification to close.
• Forecast and track all opportunity and customer details including use cases, purchase timeframes, and next steps.
• Work closely with diverse, international, and welcoming teams from SDR to Marketing.

Enterprise Account Executive

• Provide strong leadership, vision and direction for the Enterprise sales team and broader DeepL sales organisation
• Lead ongoing growth and development including hiring, onboarding, training, and coaching AE's
• Maintain a high level knowledge of DeepL product and solutions while staying current in understanding the competitive landscape and industry trends
• Be accountable for the attainment of your account executive's performance targets
• Partner with Sales Development, Solution Consulting, Customer Success, our product teams, marketing and other cross-functional teams to drive success
• Help Build, support, track and analyze sales pipelines and activities to understand and capitalize on buying trends/patterns
• Report predictably and accurately to senior management on progress/obstacles including regular sales forecast
• Establish policies, processes and procedures that will ensure Enterprise revenue growth
• Roll up your sleeves and do what is necessary for the customer and your team

Enterprise Sales Manager

• Provide strong leadership, vision and direction for the Enterprise sales team and broader DeepL sales organisation
• Lead ongoing growth and development including hiring, onboarding, training, and coaching AE's
• Maintain a high level knowledge of DeepL product and solutions while staying current in understanding the competitive landscape and industry trends
• Be accountable for the attainment of your account executive's performance targets
• Partner with Sales Development, Solution Consulting, Customer Success, our product teams, marketing and other cross-functional teams to drive success and prioritize where DeepL invests its resources
• Help Build, support, track and analyze sales pipelines and activities to understand and capitalize on buying trends/patterns
• Report predictably and accurately to senior management on progress/obstacles including regular sales forecast
• Establish policies, processes and procedures that will ensure Enterprise revenue growth
• Roll up your sleeves and do what is necessary for the customer and your team

Enterprise Sales Manager – Emerging Markets

Marketing

• Lead integrated campaign strategy and execution for DeepL Voice across digital, content, events, and partner channels.
• Translate complex product capabilities into compelling, outcome-driven narratives that educate the market.
• Partner with Product Marketing, Sales, and SDR teams to develop go-to-market programs and enablement materials.
• Collaborate with Content, Creative, and Regional Marketing teams to produce and localize campaign assets.
• Drive measurable impact on awareness, adoption, and pipeline, setting and tracking KPIs.
• Maintain a global campaign calendar and asset library, ensuring brand consistency and timely deployment.
• Leverage insights and competitive intelligence to inform campaign strategy and refine positioning.
• Foster cross-functional collaboration and campaign excellence by sharing learnings and best practices.

Lead Integrated Marketing Campaigns Manager

Recruitment

• Collaborate with leaders across Research and Engineering teams to understand their evolving hiring needs and deliver tailored recruitment strategies.
• Own the full recruitment lifecycle - from sourcing and engaging candidates to managing interviews and offers.
• Craft innovative sourcing strategies that go beyond job boards.
• Provide hiring teams with clear, insightful data and market intelligence to support smart hiring decisions.
• Build and nurture talent pipelines through personalized outreach and employer branding initiatives.
• Be an advocate for candidates, making sure their experience reflects the care and excellence DeepL stands for.

Principal Talent Acquisition Specialist – Research & Engineering

Account Manager

• Developing and executing DeepL’s regional channel plan
• Driving revenue through a growing ecosystem of resellers and distributors
• Establishing scalable programs for long-term growth
• Identifying, recruiting, and activating high-impact partners across EMEA and the US
• Developing and owning the Regional Channel GTM Plan aligned with global partner strategy
• Leading business planning and QBRs with key partners to drive execution, accountability, and joint pipeline growth
• Working with Partner Marketing to launch co-marketing initiatives
• Driving operational excellence and automation by implementing PRM-based partner workflows
• Collaborating closely with Sales, Partner Ops, and Finance to ensure commercial accuracy and streamlined processes
• Supporting regional sellers and partner managers with enablement and pipeline management
• Building trusted relationships with executive stakeholders within partner organizations

Director, Channel Partnerships – EMEA/US

Backend Engineer

• Design, implement and maintain features in our microservices in a hybrid cloud environment.
• Contribute to the implementation of end-to-end solutions: design, build and deliver in collaboration with multiple engineering teams.
• Increase the maintainability, reliability, and robustness of our software.
• Continuously improve and automate our development processes.
• Take total ownership of the work you deliver, from testing and QA to post-deployment monitoring and incident resolution.
• Participate in our on-call rotation: You’ll ensure the reliability and availability of our services by being available to join the team's shared on-call rotation as needed.

Backend Software Engineer

General Counsel

• Draft, review, negotiate and close a wide range of commercial and procurement agreements, with a focus on IT procurement (SaaS, software licensing), general services (MSAs and SOWs) and marketing contracts (events, sponsorships, video production, creative services and speaker and logo releases).
• Handle other commercial requests from teams across the company, including Procurement, Marketing, Engineering, Product, Research, Sales and People.
• Collaborate with cross-functional teams including Finance, Privacy, Customer and GtM Legal to facilitate deal closure and provide cohesive legal advice.
• Oversee legal guidance and support processes for NDAs and DPAs with suppliers, mentoring junior legal team members as needed.
• Advise Marketing teams on a wide range of global marketing activities, including promotional and public-facing materials, campaigns, email marketing, events, content production and consent requirements.
• Identify legal and commercial risks and provide clear, practical, business-focused advice to relevant teams to mitigate these risks.
• Stay up-to-date on evolving legal and regulatory developments across multiple jurisdictions and apply this knowledge to contract drafting and risk assessments.
• Support the development, implementation and continuous improvement of contract templates, online terms and conditions, playbooks and legal processes.
• Conduct training sessions for business teams on contract law, marketing, intellectual property and other relevant legal topics.

Legal Counsel, Commercial

• Design, implement and maintain features in our microservices in a hybrid cloud environment.
• Contribute to the implementation of end-to-end solutions: design, build and deliver in collaboration with multiple engineering teams.
• Increase the maintainability, reliability, and robustness of our software.
• Continuously improve and automate our development processes.
• Contribute to our backend developer community and share knowledge within and across teams.
• Take total ownership of the work you deliver, from testing and QA to post-deployment monitoring and incident resolution.
• Participate in our on-call rotation: You’ll ensure the reliability and availability of our services by being available to join the team's shared on-call rotation as needed.

Backend Software Engineer – Customisation

Customer Support

• Provide timely and accurate responses via our support system to our Premium Enterprise Customers
• Maintain high service standards, understand specific customer needs, troubleshoot, escalate issues, and identify product bugs
• Provide top-quality service while maintaining global and personal KPIs
• Identify product bugs and feature requests, and escalate to relevant teams accurately if required
• Achieve personal KPIs and actively contribute to team KPIs
• Become an ambassador for DeepL’s products and an expert on our customers’ needs
• Tackle complex customer requests, including technical issues, via e-mail and other channels such as messaging/chat, phone, and virtual meetings
• Provide guidance to our Premium Support customers on DeepL product features and functionality
• Collaborate closely with Customer Support, Customer Success, Sales, and other departments to ensure quick and effective issue resolution
• Respond to customers during system outages within agreed timeframes and act as the conduit between DevOps and customers to keep them updated
• Work alongside backend support teams as needed to resolve complex issues and follow up until resolution
• Assist the wider Customer Support team with customer tickets when Premium ticket volume is low
• Occasionally be on call outside of core business hours to support key customers around the clock

Customer Support Specialist, Premium

Product Marketing

• Lead go-to-market (GTM) strategy for API product features and launches, from positioning and messaging to enablement and campaign planning
• Translate complex technical features into clear, compelling value propositions for developer and business audiences
• Collaborate with Product Management to understand roadmap and inform development with customer and market insights
• Partner with Sales Enablement, Customer Success, and Developer Relations to build product education, documentation, and enablement materials
• Develop competitive and market intelligence to inform positioning and differentiation
• Manage end-to-end launch planning and execution with cross-functional stakeholders
• Track success of GTM initiatives through product engagement, adoption, and business impact metrics
• Work at the intersection of product, marketing, sales, and customer success to drive API adoption and awareness

Technical Product Marketing Lead

Technical Program Manager

• Plan and execute major initiatives, both technical and non-technical projects
• Partner and sometimes lead cross-functional collaboration with product, research, engineering, analytics, design, security, and go-to-market teams
• Demonstrate problem-solving, goal-oriented, business-oriented, project management, and interpersonal skills
• Influence business decisions through quantitative and qualitative insights and drive optimisation of product development with product operations managers
• Ensure programs are properly planned with timelines and milestones
• Align responsible people around goals, scope, quality, and deadlines
• Define and mitigate risks
• Resolve obstacles and ensure efficient and timely execution
• Ensure execution transparency for stakeholders
• Pursue standards and artefacts for program/project management in the company

Senior Technical Program Manager

Operations

• Scale new partner channel and ensure operational excellence across partner-related initiatives
• Lead initiatives to optimise partner operations, focusing on scalability and revenue growth (target: 20% of total revenue from the partner channel)
• Develop long-term strategies that align with overall business objectives and enhance partner effectiveness
• Roadmap and own the project plan under the Partnerships workstream
• Utilise data analytics to inform strategic decisions regarding partner performance and channel effectiveness
• Present data-driven insights to senior leadership and recommend actionable strategies for partner growth
• Drive change initiatives to enhance partner processes, ensuring smooth transitions and stakeholder engagement
• Engage with engineering teams, finance, legal and Sales Tech stack to implement partner solutions
• Mentor junior team members, lead workshops and training sessions to align team skills with partner ecosystem needs

Partner Operations Manager

• Drive new and expansion sales of DeepL’s products in the US market
• Manage an inbound pipeline of sales opportunities and prospect into new accounts
• Meet and exceed monthly activity, pipeline, and revenue goals
• Quickly gain a strong understanding of DeepL’s products and customer needs to troubleshoot and resolve inquiries
• Respond to a large volume of inbound prospects and manage opportunities through the entire sales cycle (qualification to close)
• Build pipeline of new business and pursue upselling and cross-selling opportunities
• Develop and maintain relationships with accounts in book of business
• Forecast and track opportunity and customer details including use cases, purchase timeframes, and next steps
• Participate in hybrid team activities and occasional in-person events