DeepL

Engineering Manager

• Shape the future of our technical support function.
• Lead and develop a team of technical support specialists.
• Establish a new technical support engineering function.
• Elevate how technical support operates and solve complex customer problems.
• Build trusted relationships with cross-functional peers and stakeholders.
• Drive product and experience improvements.
• Guide teams through product launches and organizational change.

Senior Manager – Technical Support Engineering

Representative

• Respond rapidly to inbound leads from contact forms, free trials, webinars, and content downloads
• Prioritise leads based on intent signals, ensuring timely, relevant, and value-driven communication
• Nurture prospects who aren't immediately ready, keeping them warm with helpful content and well-timed follow-up
• Own end-to-end follow-up for event leads, maintaining quality and speed even during high-volume periods
• Apply a structured qualification framework to ensure every meeting is well-documented and properly qualified
• Convert inbound interest into well-prepared, qualified sales opportunities
• Articulate the value of our product suite clearly, creating curiosity and clear next steps
• Meet and exceed monthly targets for pipeline contribution
• Work closely with stakeholders based in Germany, taking initiative to keep communication proactive across time zones and locations
• Maintain accurate, complete records in your CRM for every interaction
• Share insights on lead quality and messaging effectiveness to help improve campaign performance
• Bring ideas that help the team improve how it converts inbound interest, moving beyond a purely passive, reactive approach

Inbound Business Representative – DACH

Financial Planning and Analysis

• Own end-to-end accounts payable processing for DeepL SE: receiving, verifying, coding and posting supplier invoices in line with matching principles. Ensure invoices are processed accurately and on time, managing the invoice approval workflow for DeepL SE.
• Analyse AP ageing, spend, and approval data to identify trends, bottlenecks, and cost-saving opportunities, translating findings into recommendations for Finance leadership.
• Build and maintain variance analysis on AP accruals and open POs, and support cash flow forecasting by modelling upcoming payment obligations.
• Explaining the story underpinned by a solid grasp of double-entry accounting principles, with the ability to trace and explain P&L and Balance Sheet impact of AP transactions (invoices, accruals, payments, VAT).
• Support Travel & Expenses reporting and oversight for DeepL SE and Group, monitoring travel, expense claims and card spend for policy compliance, flagging exceptions, and producing regular reporting and insights for budget owners and Finance leadership.
• Reconcile vendor statements and resolve discrepancies, queries, and disputes directly with suppliers in a timely, professional manner.
• Reconcile corporate credit card statements, keeping the subledger continuously up to date and matched to supporting receipts.
• Support relevant month-end and year-end close activities for DeepL SE and Group, including accruals, open PO reviews and journal support.
• Maintain accurate, audit-ready documentation and support internal and external audit requests relating to DeepL SE payables.
• Partner with Procurement, Legal, and budget owners to ensure new suppliers and contracts are onboarded correctly and payment terms are respected.
• Help develop the P2P team's structures and standards for DeepL SE, contributing to digitalisation and automation initiatives as part of the wider P2P transformation programme.
• Use tools including Workday, Omnea, and Databricks-based reporting to track invoice status, ageing, and key metrics, building dashboards and ad-hoc analysis to support budget owners' decision-making. Leveraging Claude and Gemini to automate key processes and reporting.
• Act as a point of contact for internal stakeholders and external suppliers on payment status, queries, and general AP matters.

Financial Analyst – Accounts Payable

Procurement

• Identify, evaluate, and select vendors and negotiate contracts, ensuring competitive pricing, quality, and timely delivery.
• Manage the full end to end procurement cycle from gathering requirements, identifying and appraising suppliers, negotiating contracts, and SRM activities, focussing on SaaS.
• Partner with various teams such as IT, Security, Finance, and Legal to streamline the process and ensure contracts are fully compliant and aligned with business needs and best practices.
• Support the evolution of procurement from an IT-only focus to a company-wide function.
• Implement efficient procurement processes, including purchase requisition, order placement, and invoice reconciliation, leveraging technology tools and systems.
• Act as a trusted advisor to internal stakeholders on SaaS and other procurement matters.
• Maintain clear and proactive communication on progress, risks, and outcomes.
• Develop and execute strategies to consolidate the software toolsets in place.

Senior Procurement Specialist

Revenue Operations

• Lead, manage, and develop a team of two Revenue Accountants, setting clear goals and priorities and reviewing their work for quality and accuracy
• Conduct regular one-to-ones, performance reviews, and career development conversations, providing coaching and actionable feedback
• Allocate workloads across the close cycle, manage capacity, and ensure the team meets reporting deadlines
• Build a high-performing, collaborative team culture; support hiring, onboarding, and upskilling as the team grows
• Act as the primary point of escalation for the team and represent revenue accounting to finance leadership and cross-functional stakeholders
• Ensure accurate and timely recognition of revenue in compliance with IFRS 15
• Review and analyze contracts and add-ons to determine appropriate revenue recognition treatment
• Handle complex revenue scenarios across our SaaS and high-volume data environment
• Prepare and review monthly, quarterly, and annual closing adjustments and reconciliations, ensuring accuracy and completeness
• Assist in the preparation of financial statements and disclosures related to revenue
• Ensure accounts are closed in a timely manner with proper documentation
• Develop and maintain SQL queries to extract data from various infrastructure (e.g., Salesforce, Databricks) for monthly revenue closing and reporting
• Use Claude to automate large-scale reconciliations between source systems and the general ledger, identifying and resolving discrepancies in real-time
• Identify opportunities to streamline efficiency and enhance revenue recognition processes within complex contracts
• Implement best practices to improve efficiency and accuracy
• Drive automation and optimization of revenue workflows
• Ensure compliance with all relevant accounting standards and regulatory requirements
• Coordinate with internal and external auditors during audits and reviews
• Maintain strong internal controls and documentation
• Work closely with Deal Desk, Legal, Sales Operations, and Product to ensure alignment on revenue-related matters
• Provide insights and support for business decisions
• Review contracts and ensure sales teams understand revenue recognition rules
• Participate in the implementation and maintenance of revenue recognition systems and tools
• Ensure systems are configured to comply with IFRS 15 requirements
• Work with large datasets, requiring strong analytical capabilities
• Develop and update revenue recognition policies, procedures, flowcharts, and controls documentation
• Ensure documentation is clear, comprehensive, and accessible internally
• Take ownership of the accounting processes

Revenue Accounting Manager

Performance Marketing

• Own and scale DeepL's paid social programmes
• Define and manage channel-level budget allocation
• Monitor, analyse and report on campaign performance
• Develop and execute global paid social marketing strategies
• Drive continuous improvement through testing and optimisation

Senior Performance Marketing Manager

Account Executive

• Develop a territory-specific go-to-market strategy for Länder Nord, social insurance institutions, and the NRW municipal sector
• Identify and prioritize flagship accounts with high multiplier effects
• Build transferable models and reference architectures
• Expand existing customers from single-department or functional use to organization-wide deployments
• Use references for structured market penetration
• Link domain-specific and IT-adjacent use cases
• Develop, evaluate, and implement market-specific use cases
• Co-create solutions with customers and relevant stakeholders
• Embed DeepL’s AI capabilities as a core component of product value
• Standardize successful use cases for scaling
• Build strong relationships with C-level and top-management stakeholders
• Position DeepL as a strategic lever for efficiency, quality, and scaling
• Ensure executive alignment for rollouts and partner-led scaling
• Establish a high-performance partner ecosystem
• Joint market development and co-selling
• Scale proven use cases through partners into the broader market

Enterprise Account Executive – Public Sector, Länder Nord, Sozialversicherungen

General Counsel

• Review and negotiate a variety of complex agreements with B2B customers, including SaaS, MSA, DPAs and NDAs.
• Review and negotiate partner and channel agreements, including reseller, distribution, referral, and integration partner agreements.
• Support the development, maintenance, and review of consumer-facing T&Cs and provide advice on consumer legal matters across multiple jurisdictions.
• Provide the Go-to-Market (GtM) team with pragmatic, commercially-focused advice across a wide variety of legal matters.
• Work cross-functionally with Privacy, Product Legal, and Legal Ops teams to ensure consistent and well-coordinated legal support.
• Support the improvement of internal processes and contract lifecycle management within the GtM organisation.
• Maintain and contribute to the development of contract templates and playbooks for the GtM Legal team.
• Support the delivery training sessions, self-help materials and guidelines for both the GtM and GtM Legal team.

Legal Counsel – GtM

Support Engineer

• You will be responsible for IT services and IT operations for DeepL team members in Austin, TX as well as remote global support. This role is a Full time role and requires to be physically onsite 4 days a week.
• Collaborate closely with IT team members in other countries, liaise with third party providers, and ultimately ensure DeepL employees are set up with the right technology to work effectively in their roles.
• First line IT support: providing the first line of support for employees with all IT-related issues and needs, ensuring an efficient ticketing system, triage and escalations.
• Employee hardware and device management: ensuring all employees are set up quickly and efficiently with the devices they need to be effective in their roles.
• Office IT and connectivity: ensuring AV set up and connections in our office is fit for purpose, working collaboratively with our global office/workspace team.
• Onboarding and off-boarding tech provisioning and training: ensuring new employees in US regions; know how to access and use technology at DeepL effectively, efficiently and securely.
• Continuous improvement: stay up to date with relevant emerging technologies and trends and propose creative solutions for continuous improvement at DeepL.

IT Support Engineer

Solutions Engineer

• Be the trusted technical advisor to prospects and clients, consulting with them on their strategic vision with the DeepL solution
• Translating business requirements into technical solutions, and translating complex technical concepts into simple language
• Troubleshoot challenges that customers experience as they set up their systems
• Support the technical relationship with our customers to drive confidence and satisfaction by delivering technical information and recommendations
• Develop, manage and deliver tools, collateral and an enablement approach (in collaboration with Product Marketing and Enablement) to ensure that the Customer team maintain their technical knowledge, allowing us to provide an effective and scalable support model to the Customer organisation
• Good understanding of what functionalities and capabilities customers will need in the future, and bring this feedback to the product teams for evaluation

Technical Solutions Manager

Backend Engineer

• Drive DeepL's headless distribution surfaces
• Partner with Engineering, Design, and Product to ensure DeepL's MCP and CLI fit naturally into how developers build, ship, and integrate agentic workflows
• Drive MCP discoverability across the Claude ecosystem, ChatGPT, Microsoft Copilot, and emerging agent marketplaces
• Drive CLI adoption through package registries (npm, pip, Homebrew), GitHub visibility, developer toolchains, CI/CD examples, and starter kits
• Work with the Partner team to incorporate MCP and CLI surfaces into hyperscaler marketplaces and co-sell motions
• Monitor the agentic tooling and developer ecosystem, identify emerging distribution opportunities, and bring ecosystem intelligence back to Product and Engineering
• Own the headless activation funnel
• Instrument the activation funnel end-to-end, from MCP install or CLI OAuth through first successful translation and first paid character
• Shape the free-tier strategy, onboarding experience, and adoption patterns that optimise conversion
• Identify and remove the highest-friction step in the funnel, bringing structural issues back to Product and Engineering with evidence
• Report on the headless funnel as a leading indicator of ecosystem growth and adoption
• Build the artefacts developers reach for
• Create prompt libraries, agent templates, implementation examples, and integration guides that make DeepL the obvious choice for agentic builders
• Develop workflow documentation showing how DeepL's glossary, style, and customisation capabilities combine with agentic patterns in ways native LLM translation cannot replicate
• Build code samples and reference integrations that demonstrate production-quality usage, not toy demos
• Identify capabilities and opportunities that could unlock additional value for developers
• Create content that demonstrates practice, not features
• Create content that demonstrates where developers verify output, when they trust it, and how they combine DeepL with agentic workflows to achieve results native LLM translation cannot reproduce
• Show what production-grade implementations look like versus integrations that fail under real-world conditions
• Write, record, and publish content across GitHub, Discord, LinkedIn, developer newsletters, and other relevant channels
• Structure technical content so it is discoverable by both developers and AI coding assistants
• Build distributed ecosystem presence
• Participate meaningfully in the communities where agentic developers work as a credible practitioner
• Amplify developers already building with DeepL through showcases, workflow breakdowns, and collaborative content
• Build relationships with creator-developers and ecosystem voices whose audiences overlap with DeepL's target builder cohorts
• Strengthen DeepL's presence and trust across the surfaces where developers discover and evaluate tools
• Shape the product from the outside in
• Gather signal from MCP communities, GitHub discussions, AI ecosystems, and developer feedback
• Identify emerging integration patterns, ecosystem needs, and gaps in DeepL's current API surface
• Understand where DeepL wins and loses against native LLM translation workflows and why
• Translate ecosystem insights into actionable input for the product roadmap

Developer Growth, API, Agentic AI Products

Sales Development Rep

• Create a fantastic first impression to prospects and customers while building a pipeline for DeepL Account Executives
• Use a multi-channel approach to connect with leads and contacts from accounts.
• Create curiosity and excitement on the prospects’ side to evaluate DeepL’s B2B offerings
• Organize and categorize sales lead information in Salesforce
• Focus on building a great team environment for a fun and energetic atmosphere
• Achieve or exceed monthly quotas of activities and qualified opportunities
• Ability to build a hypothesis on research and connect the hypothetical challenge to a solution

Sales Development Representative

• You will be at the forefront of DeepL's rapid growth and present our market-leading translation service to clients
• Become an ambassador for DeepL's products and an expert on our customers' needs in order to troubleshoot and rapidly resolve inquiries
• As a trusted partner to potential new business and incoming customers, you will qualify and convert leads and manage the entire sales cycle
• You strive to meet and exceed monthly activity, pipeline, and revenue goals
• Build a pipeline of new business, and pursue upselling and cross-selling opportunities within your APAC territory
• Collaborate with regional partners and channel businesses to drive pipeline and revenue across APAC
• Forecast and track all opportunity and customer details including use cases, purchase timeframes, and next steps
• Work closely with our diverse, international and welcoming teams from SDR to Marketing

Enterprise Account Executive – APAC

Customer Success Manager

• Strategically lead the renewals process for some of our most critical and most complex customer engagements.
• Design pricing models and multi-year agreement that reward adoption and pave the way for future expansion.
• Navigate the ‘procurement maze’, leading negotiations with legal, finance and ensuring all terms are aligned with our Deal Desk standards.
• Partner closely with Customer Success Managers, Account Executives and wider Go to Market organisation.
• Maintain forecast accuracy for your region ensuring that "on-time" isn't just a goal—it’s the standard.
• Work with our Global Systems Integrators (GSIs) and Partners to ensure our renewal strategy aligns with the customer’s broader digital transformation.

Renewal Success Manager

Sales

• Provide clear direction and inspire Enterprise Sales Leaders and their teams.
• Hire, onboard, and coach Sales Leaders based in Austin and across the region.
• Maintain deep knowledge of DeepL’s products and solutions.
• Own the attainment of performance metrics for Sales Leaders and their teams.
• Partner with cross-functional teams to ensure alignment and optimize resources.
• Build, support, track, and analyze sales pipelines and team activities.
• Deliver accurate, predictable sales forecasts to senior leadership.
• Establish and refine scalable policies, processes, and procedures for revenue growth.
• Support your team and customers, demonstrating a customer-first mindset.