DeepL

Account Executive

• You will be at the forefront of DeepL's rapid growth and present our market-leading translation service to clients
• Become an ambassador for DeepL's products and an expert on our customers' needs in order to troubleshoot and rapidly resolve inquiries
• As a trusted partner to potential new business and incoming customers, you will qualify and convert leads and manage the entire sales cycle
• You strive to meet and exceed monthly activity, pipeline, and revenue goals
• Build a pipeline of new business, and pursue upselling and cross-selling opportunities within your APAC territory
• Collaborate with regional partners and channel businesses to drive pipeline and revenue across APAC
• Forecast and track all opportunity and customer details including use cases, purchase timeframes, and next steps
• Work closely with our diverse, international and welcoming teams from SDR to Marketing

Enterprise Account Executive – APAC

Customer Success Manager

• Strategically lead the renewals process for some of our most critical and most complex customer engagements.
• Design pricing models and multi-year agreement that reward adoption and pave the way for future expansion.
• Navigate the ‘procurement maze’, leading negotiations with legal, finance and ensuring all terms are aligned with our Deal Desk standards.
• Partner closely with Customer Success Managers, Account Executives and wider Go to Market organisation.
• Maintain forecast accuracy for your region ensuring that "on-time" isn't just a goal—it’s the standard.
• Work with our Global Systems Integrators (GSIs) and Partners to ensure our renewal strategy aligns with the customer’s broader digital transformation.

Renewal Success Manager

Sales

• Provide clear direction and inspire Enterprise Sales Leaders and their teams.
• Hire, onboard, and coach Sales Leaders based in Austin and across the region.
• Maintain deep knowledge of DeepL’s products and solutions.
• Own the attainment of performance metrics for Sales Leaders and their teams.
• Partner with cross-functional teams to ensure alignment and optimize resources.
• Build, support, track, and analyze sales pipelines and team activities.
• Deliver accurate, predictable sales forecasts to senior leadership.
• Establish and refine scalable policies, processes, and procedures for revenue growth.
• Support your team and customers, demonstrating a customer-first mindset.

VP of Sales

Translator

• Own the net-new and expansion revenue targets for DeepL’s Language & Translation portfolio across the region.
• Act as the strategic overlay on complex, high-value enterprise accounts, building robust pipelines in collaboration with regional GTM teams.
• Engage confidently with Localization Program Managers, Language Operations Leads, IT Architects, and Procurement stakeholders.
• Uncover customer pain points around content volumes, TMS setups, and Translation Service Provider (LSP) relationships, translating them into high-value commercial proposals.
• Build and deliver the commercial "before-and-after" narrative.
• Demonstrate the hard ROI of transitioning from manual-heavy, fragmented localization states to a streamlined, DeepL-centric future that delivers massive efficiency gains.
• Serve as the commercial quarterback, aligning Pre-Sales, Product, Legal, and Security teams to accelerate the sales cycle.
• Confidently handle high-level positioning on data privacy, security posture, and compliance architecture to navigate risk-averse IT and procurement hurdles.
• Develop regional playbooks, value-selling frameworks, and ROI models to upskill the broader GTM team on language technology.
• Feed structured market and competitive insights back to Product and Engineering to influence our enterprise roadmap.

Global Sales Specialist – Language & Translation

Full-stack Engineer

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Senior Staff Software Engineer – API

Solutions Engineer

• Act as a technical expert across DeepL Voice use cases (meetings, live conversations, APIs)
• Advise on scalable, real-time voice AI architectures across the full stack
• Work with BPOs and contact centre providers to deploy, integrate, and scale voice AI globally
• Bring structured, specific feedback to product and engineering on latency constraints, voice quality trade-offs, and integration gaps

Solution Architect – Voice

• Engage confidently with localization program managers, language operations leads, IT architects, and procurement stakeholders.
• Create the before-and-after. Map a customer's current manual-heavy processes and fragmented localization state against a DeepL-centric future.
• Design and run high-impact POCs and architecture reviews that prove translation quality, integration feasibility, and operational efficiency.
• Establish and refine playbooks - discovery frameworks, architecture templates, ROI models, and automation recipes.

Solution Architect – Language/Translation

• Partner with Account Executives on Voice-related opportunities across enterprise customers
• Lead Voice-specific discovery, demos, pilots, and customer presentations
• Act as a subject-matter expert across DeepL Voice use cases (meetings, live conversations, APIs)
• Support the creation and evolution of Voice sales materials, talk tracks, and playbooks
• Enable sales teams through training sessions, deal support, and hands-on guidance
• Represent DeepL Voice in customer meetings, workshops, and strategic engagements
• Gather customer and field feedback to inform product positioning and roadmap discussions
• Partner with regional sales leadership to achieve and exceed Voice financial goals
• Develop and deliver high-impact product messaging, demo flows, and proof points tailored to enterprise buyers
• Create and deliver thought leadership content such as talks, blogs, whitepapers, and videos focused on enterprise challenges and trends
• Build credibility and influence within enterprise technology communities
• Act as the voice of the customer internally, bringing insights back to product management and leadership
• Support launches of new features and capabilities

Senior Account Executive – Voice

Consultant

• Be the trusted technical advisor to prospects and clients, consulting with them on their strategic vision with the DeepL solution
• Translating business requirements into technical solutions, and translating complex technical concepts into simple language
• Troubleshoot challenges that customers experience as they set up their systems
• Support the technical relationship with our customers to drive confidence and satisfaction by delivering technical information and recommendations
• Develop, manage and deliver tools, collateral and an enablement approach (in collaboration with Product Marketing and Enablement) to ensure that the Customer team maintain their technical knowledge, allowing us to provide an effective and scalable support model to the Customer organisation
• Good understanding of what functionalities and capabilities customers will need in the future, and bring this feedback to the product teams for evaluation

Technical Integrations Consultant

Manager

• Drive and develop a high-performing team of research scientists.
• Own the team's research roadmap in Reinforcement Learning, balancing near-term product commitments with longer-horizon research bets.
• Define and communicate your team's strategic goals, roadmap, and success metrics in collaboration with key stakeholders.
• Act as the primary technical interface between the Task Adaptation team and adjacent functions.
• Play an active role in identifying, assessing, and recruiting research talent as the team grows.
• Operate with a high degree of autonomy, defining the team's direction and pushing for results in a dynamic environment.

Research Manager

• Build long-term relationships with your book of business to deeply understand their ecosystem, strategy and goals.
• Position as a Strategic Partner: Conduct regular business reviews that present relevant data and narratives demonstrating how we are achieving the customer's desired outcomes, solidifying your role as a trusted advisor.
• Support Onboarding Effectiveness: Collaborate with onboarding managers to ensure the onboarding process aligns with the customer's desired outcomes, setting them up to achieve these goals as quickly as possible in their journey.
• Drive Product Adoption: Strategically position DeepL products to the right stakeholders within customer organizations to drive adoption and ensure high customer satisfaction.
• Collaborate with Account Executives: Identify growth potential to create a robust pipeline of up-sell and cross-sell opportunities.
• Educate Customers on API Usage: Proactively inform your book of business about how to effectively leverage our API and other product features to ensure their success.
• Advocate for Customers: Collaborate with various DeepL teams, such as Support, Finance, and Legal, to address customer needs effectively.
• Troubleshoot Inquiries: Quickly understand our products and customer requirements to resolve issues efficiently.
• Successfully Mitigate Risk and Renew Customers: Forecast customer retention. Proactively identify and mitigate customer risk. Fully own flat renewals and downsells.
• Meet and Exceed Goals: Achieve quarterly adoption, retention and advocacy targets while tracking customer details and next steps.
• Work Cross-Functionally: Collaborate with other teams and DeepL leadership to enhance our product as well as to improve process efficiency and effectiveness.
• Hybrid Work Environment: Participate in-office 2-3 times per week to foster a strong hybrid culture.

Customer Success Manager – Corporate

• Drive the achievement and rigorous evaluation of DeepL's baseline translation quality to ensure market dominance.
• Shape and prioritize the research agenda, balancing clear product outcomes with bold, longer-term bets.
• Define and communicate your team's strategic goals, roadmap, and success metrics in collaboration with key stakeholders across tech, product, sales enablement, and customer success.
• Own the "estimation" aspect of our product pipeline, building models that determine when a translation requires human review.
• Inspire, develop, recruit, and motivate a high-performing team; build strong 1:1 relationships, set development plans, and foster a candid, non-retaliatory feedback culture.
• Act autonomously to make decisions, push for results, and define the team's path forward without waiting for product or customers to guide the way.

Research Manager – Translation Quality

Product Manager

• Own and evolve the product strategy for the Business Acceleration Tech Area.
• Lead and coach a team of Product Managers, setting clear goals and building their product skills.
• Drive the org design and ways of working so teams have clear ownership and deliver measurable impact.
• Act as a domain expert and decision-maker on complex topics, particularly around enterprise billing.
• Own the strategy and roadmap for how large organisations onboard and scale DeepL usage.
• Develop and maintain scalable measurement tools to track progress and communicate it to leadership.
• Collaborate with PMs and Track Directors to understand what teams need and help drive adoption of the platform.

Group Product Manager – Business Acceleration Track

Customer Success Manager – Scale

• Strategically lead the renewals process for some of our most critical and most complex customer engagements aligning customer health and usage with our pricing models and growth oriented contracts.
• Design pricing models and multi-year agreement that reward adoption and pave the way for future expansion.
• Navigate the ‘procurement maze’, leading negotiations with legal, finance and ensuring all terms are aligned with our Deal Desk standards.
• Partner closely with Customer Success Managers, Account Executives and wider Go to Market organization to ensure alignment on the customer journey.
• Maintain forecast accuracy for your region ensuring that "on-time" isn't just a goal—it’s the standard.
• Work with our Global Systems Integrators (GSIs) and Partners to ensure our renewal strategy aligns with the customer’s broader digital transformation.