Daikin Applied Americas

Sales

• Work and take direction from the regional staff (Regional General Manager, Regional Equipment Sales Manager, and Regional Service Manager)
• Identify and pursue new sales opportunities for modular chiller plants.
• Develop and implement sales strategies to achieve sales targets.
• Conduct presentations and demonstrations of modular chiller systems to potential customers and design engineers.
• Negotiate contracts and close deals.
• Provide technical support to customers, addressing their questions and concerns.
• Assist customers in selecting the appropriate modular chiller system for their needs.
• Collaborate with engineering and technical teams to develop solutions.
• Build and maintain strong relationships with customers.
• Provide excellent customer service and support.
• Follow up with customers to ensure satisfaction and gather feedback.
• Stay up to date on industry trends, technologies, and competitor activities.
• Research and analyze market opportunities.
• Identify potential customer segments and tailor sales approaches accordingly.
• Prepare sales reports and forecasts.
• Contribute to the development of marketing materials.
• Participate in trade shows and industry events.
• Other duties as assigned

Sales Manager – Modular Chiller Plant

Engineer

• Provides technical analysis and reviews for energy efficiency projects, provides project risk assessment
• Perform building walk through and identify energy conservation measures (architectural, mechanical, electrical, etc.) in commercial, institutional, and industrial facilities
• Customizes software and spreadsheets to achieve desired technical results and presentations
• Provides project financial analysis including energy savings, simple payback, project life cycle costs and comparisons to relevant options
• Serves as interface with utility incentive programs, determines project qualifications, completes required calculations or energy models, performs onsite project reviews with utility authorities, guides and completes post installation measurement and verification and analysis of data for submission to utility
• Determines and proscribes best methods for measurement and verification of system performance
• Conducts interim reviews during project construction to assess impact of any changes to the original contract scope of work
• Creates energy models (TRACE, eQuest, DOE2) to assess and quantify energy savings for the proposed scope of work including equipment replacements, controls installation and for optimizing control strategies
• Performs preliminary equipment selections in DST
• Maps out and designs project layout (baseline information) in energy/utility accounting software
• Analyzes data output for trends and/or any deviations that need further investigating
• Provides expertise in new technologies and new techniques for project implementation
• Reviews contract documents and conducts job surveys
• Assists in the preparation of cost estimates for projects
• Reviews equipment submittals for incorporation into design
• Maintains customer satisfaction by investigation concerns, implementing corrective action and communication with staff, as needed, providing customer feedback
• Participates in sales calls and project specific presentations
• Trains sales and support staff in use of evaluation tools, and utility/state/federal energy efficiency specific programs, new technologies, basic HVAC concepts and system operations

Energy Efficiency Engineer

Operations

• Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting
• Supports sales through involvement in job quotation and estimation
• Approve estimates for scope of work, labor hours and material content, assess profit risk of jobs, control material and labor costs, and provide feedback to the District Manager
• Establish project timelines and meet with customers to communicate and coordinate project schedule
• Manage projects, assign personnel, oversee ordering of equipment and material, and assure that proper customer signoffs are secured per corporate policy requirements
• Oversee quotation of call-in work, transactional sales (not requiring SSR skills), and assign personnel as needed to ensure that quotes are delivered to customers on a timely basis
• Provide consistent interface with current customer base and establishes effective working relationships in order to identify additional selling opportunities
• Ensure that maintenance contract commitments are fulfilled and inspections completed on time while providing input to Service Coordinators on scheduling activity of technicians
• Support the district under direction of District Manager
• Work with the technician team to generate pull-through service and repair work on existing house accounts
• Manage Tech Tip program and lead customer care initiatives
• Work with Account Managers and District Manager in order to resolve customer issues, including customer visits
• Provide weekly job status, revenue, and warranty recovery report to DM

District Operations Manager

Support Engineer

• Provide intermediate level HVAC technical support to sales representatives, customers and service groups
• Manages large amounts of incoming calls and emails
• Promptly and accurately enters all incoming requests within Salesforce CRM
• Maintains communication records, necessary paperwork within Salesforce
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Identify and assess customers’ needs to achieve satisfaction and takes the extra mile to engage customers
• Communicates problem areas to the appropriate parties
• Provides information to customers on an ongoing basis
• Provides authorizations for parts warranty request upon identifying quality related opportunities
• Conducts training sessions in a formal classroom or on the job site
• Consults and collaborates with Engineering and Manufacturing on quality and product design improvements
• Works closely with Manager on metrics, service opportunities, and manuals

Technical Support Analyst II

Data Engineer

• Design, build, and maintain ETL/ELT pipelines to ingest, transform, curate and store data from multiple sources
• Optimize data processing workflows for performance, reliability, and scalability
• Implement real-time and batch data processing using technologies like Apache Spark, Kafka, and Databricks
• Work with structured and unstructured data
• Implement data validation, cleansing, and monitoring to ensure high-quality datasets
• Implement data governance, security, and compliance policies (e.g., GDPR, CCPA)
• Maintain metadata management, data lineage, and documentation for data assets
• Deploy and manage data solutions on cloud platforms (Azure, Databricks)
• Develop and maintain documentation, data models, and technical standards
• Optimize query performance, cost efficiency, and storage utilization
• Monitor, troubleshoot, and resolve issues in production data pipelines and environments
• Stay current with the latest advancements in data engineering, cloud computing, and analytics technologies on the Databricks ecosystem
• Partner with data analysts, and software engineers to support analytics initiatives

Program Manager

• Lead the tactical development and implementation of strategic initiatives that support the Data Center strategy, ensuring alignment with long-term strategic goals.
• Design and deploy an organizational and operational structure for the Data Center business, including the Center of Excellence (CoE), Innovation Lab and Customer Experience Centers.
• Provide operational leadership for the integration of acquired data-centric businesses, ensuring continuity and alignment with core objectives.
• Facilitate dotted-line integration across DAA teams (AAP, DDC, Chilldyne, etc.), breaking down business silos and promoting a unified, customer-centric experience.
• Drive improvements in shared functions (e.g., Legal, Customer Care) to enhance speed-to-market and deliver a differentiated customer experience.

Data Center Program Director

Marketing

• Develop and improve tools and processes to support Daikin Applied Controls projects
• Research and design concepts to update the Controls Collaboration Center
• Assist with process improvement

Controls User Interface Intern

Director

• Lead the Data Center, Center of Excellence and Solutions Architect Team
• Drive technical innovation and coordinate development of new technologies and reference architectures/designs
• Define and implement data center-specific standards and best practices
• Collaborate with business units to shape the Daikin data center New Product Roadmap
• Engage with Original Equipment Manufacturers OEMs, engineering firms, and consultants to prepare and influence the market
• Oversee the Innovation Lab focused on white space solutions, including PoC testing, benchmarking, and software integration
• Support training, demos, and co-development efforts to enhance customer experience

Data Center Solutions Director

Project Manager

• Directs all phases of data center projects, from initial planning through final warranty and maintenance, ensuring seamless coordination between stakeholders and adherence to project timelines and budgets.
• Develops detailed project plans, staffing strategies, and schedules, working closely with National Account Managers and project teams to allocate resources effectively and achieve project goals.
• Ensures projects comply with all regulatory requirements and safety standards, collaborating with governmental agencies and safety managers to maintain a safe working environment throughout project execution.
• Prepares comprehensive proposals detailing project scope, milestones, and billing schedules, and delivers regular progress reports to management and clients to maintain transparency and manage expectations.
• Establishes and maintains strong relationships with customers, contractors, and internal teams, resolving issues promptly to uphold customer satisfaction and ensure successful project outcomes.
• Implements risk analysis and mitigation strategies, reviews project status reports, and adjusts plans as needed to optimize project efficiency, quality, and cost-effectiveness.
• Responsible for the successful transition of warranty to the service process.

Regional Project Manager – Data Centers

• Provide execution assistance to the Project Team with status reports, project escalation support, scheduling meetings, site visits, customer meetings.
• Coordinate with the Project Team and local teams to ensure project plan is current and accurate.
• Process plan updates provided by the Project Manager and communicate to stakeholders and manage version control.
• Document standards, policies, updates, and other program details.
• Assist with revisions to project schedules: generating tasks, estimates, dependencies, and milestones.
• Monitor and coordinate the tracking of project issues, working with the team to provide timely status updates to business line or other interested parties.
• Assist in creating and monitoring detailed project forecasts.
• Create project documentation, ensuring the timely completion of deliverables.
• Update necessary tracking system(s) to ensure that project status is maintained with accuracy, including third party management systems.
• Assist with administrative preparation for meetings.
• Communicate all issues to management prior to reaching critical status.
• Develop and maintain accurate and complete files for projects and programs; continue to monitor for integrity and completeness.
• Provide ad hoc reporting.