Daikin Applied Americas

Engineer

• Provides technical analysis and reviews for energy efficiency projects, provides project risk assessment
• Perform building walk through and identify energy conservation measures (architectural, mechanical, electrical, etc.) in commercial, institutional, and industrial facilities
• Customizes software and spreadsheets to achieve desired technical results and presentations
• Provides project financial analysis including energy savings, simple payback, project life cycle costs and comparisons to relevant options
• Serves as interface with utility incentive programs, determines project qualifications, completes required calculations or energy models, performs onsite project reviews with utility authorities, guides and completes post installation measurement and verification and analysis of data for submission to utility
• Determines and proscribes best methods for measurement and verification of system performance
• Conducts interim reviews during project construction to assess impact of any changes to the original contract scope of work
• Creates energy models (TRACE, eQuest, DOE2) to assess and quantify energy savings for the proposed scope of work including equipment replacements, controls installation and for optimizing control strategies
• Performs preliminary equipment selections in DST
• Maps out and designs project layout (baseline information) in energy/utility accounting software
• Analyzes data output for trends and/or any deviations that need further investigating
• Provides expertise in new technologies and new techniques for project implementation
• Reviews contract documents and conducts job surveys
• Assists in the preparation of cost estimates for projects
• Reviews equipment submittals for incorporation into design
• Maintains customer satisfaction by investigation concerns, implementing corrective action and communication with staff, as needed, providing customer feedback
• Participates in sales calls and project specific presentations
• Trains sales and support staff in use of evaluation tools, and utility/state/federal energy efficiency specific programs, new technologies, basic HVAC concepts and system operations

Energy Efficiency Engineer – IV

Application Engineer

• Coach, mentor, and train Daikin’s service and solutions sales force to use consultative selling techniques that drive growth and total solutions value to the customer in service and repair, complex turnkey, building automation, and energy solution projects
• Assists in development of strategic business plan to meet regional sales quota, including closing measures, timelines, and necessary resources to achieve plan
• Assists in development and implementation of sales strategies to target, qualify, and secure prospects for new energy efficient HVAC systems and turnkey installations for building owners
• Identifies financially viable business opportunities and execute sales strategies to win Integrated Service Solutions
• Prepares and communicates pipeline reports, sales activity, and business plans to achieve sales goals
• Partners with controls and energy engineering groups to analyze and evaluate operating costs for qualified potential opportunities
• Assists with onsite due diligence or building surveys as required for qualified service solution opportunities to further qualify or gather data required for the sales process
• Coordinates the development interface with project management and operations team to assure customer satisfaction
• Identify, participate, and drive the Daikin brand at regional marketing events such as trade shows and networking events.
• Work closely with marketing to leverage resources and seek additional participation such as speaker events and publishing opportunities
• Strong collaboration with other business and functional leaders within Daikin including Regional and District Managers, Sales and Application Engineers, Energy Engineers, and Project Managers
• Maintains rapport and partnerships with internal and external business partners, including Subcontractors, Manufacturer’s Reps, Equipment Sales Manager, National Accounts team, to ensure sales objectives are communicated and achieved
• Creates customer value propositions for Daikin Applied services with energy saving calculations, financial paybacks, financing options, maintenance savings, etc.
• Participates in risk mitigation process and pre-proposal project reviews
• Promote Daikin Applied as a Green and Environmentally Responsible Manufacturer

Solutions Sales Application Engineer, IV

• Coach, mentor, and train Daikin’s service and solutions sales force to use consultative selling techniques that drive growth and total solutions value to the customer in service and repair, complex turnkey, building automation, and energy solution projects
• Assist in development of strategic business plan to meet regional sales quota, including closing measures, timelines, and necessary resources to achieve plan
• Assist in development and implementation of sales strategies to target, qualify, and secure prospects for new energy efficient HVAC systems and turnkey installations for building owners
• Identify financially viable business opportunities and execute sales strategies to win Integrated Service Solutions
• Prepare and communicate pipeline reports, sales activity, and business plans to achieve sales goals
• Partner with controls and energy engineering groups to analyze and evaluate operating costs for qualified potential opportunities
• Assist with onsite due diligence or building surveys as required for qualified service solution opportunities to further qualify or gather data required for the sales process
• Coordinates the development interface with project management and operations team to assure customer satisfaction
• Identify, participate, and drive the Daikin brand at regional marketing events such as trade shows and networking events
• Work closely with marketing to leverage resources and seek additional participation such as speaker events and publishing opportunities
• Strong collaboration with other business and functional leaders within Daikin including Regional and District Managers, Sales and Application Engineers, Energy Engineers, and Project Managers
• Maintain rapport and partnerships with internal and external business partners, including Subcontractors, Manufacturer’s Reps, Equipment Sales Manager, National Accounts team, to ensure sales objectives are communicated and achieved
• Create customer value propositions for Daikin Applied services with energy saving calculations, financial paybacks, financing options, maintenance savings, etc.
• Participate in risk mitigation process and pre-proposal project reviews
• Promote Daikin Applied as a Green and Environmentally Responsible Manufacturer

Solutions Sales Application Engineer III

• Coach, mentor, and train Daikin’s service and solutions sales force to use consultative selling techniques
• Assist in development of strategic business plan to meet district sales quota
• Assist in development and implementation of sales strategies to target, qualify, and secure prospects for new energy efficient HVAC systems
• Identify financially viable business opportunities and execute sales strategies to win Integrated Service Solutions
• Prepare and communicate pipeline reports, sales activity, and business plans to achieve sales goals
• Partner with controls and energy engineering groups to analyze and evaluate operating costs
• Assist with onsite due diligence or building surveys as required
• Coordinate the development interface with project management and operations team to assure customer satisfaction
• Identify, participate, and drive the Daikin brand at regional marketing events

Sales Application Engineer – HVAC Controls

Business Development Rep

• Identify business opportunities and execute sales strategies to win business primarily through representatives and consultants.
• Develop market strategy: Identify and determine the market size available through sales representatives and consultants in target areas.
• Call on consultants to influence their designs to include AAP product features and benefits through design specifications.
• Engage end users, developers, architects, etc resulting from primary consultant-based activities.
• Promote AAP as a technology leader and environmentally responsible custom air handler manufacturer.
• Educate others at a high level, including Developers, Consultants and Architects regarding value that AAP will bring to assist in producing energy efficient projects.
• Develop expertise with features, benefits, technical performance, and design guidelines for AAP products as marketed to consultants.
• Update customers/team members on new products and changes as they occur.
• Answer technical questions and conduct demonstrations of products and new features to prospective clients.
• Provide market and competitor intelligence, as well as continuing analysis of territory and major account potential.

Business Development Manager

Program Manager

• Develop and manage inter-disciplinary team to determine, define need for field campaign relative to quality issues affecting Daikin customers, end-users.
• Develop and present results to Corporate Executive Leadership for consensus on field campaign
• Coordinate Quality Assurance team meetings to determine field population, service time and costs and required parts.
• Determine cost of program and assigned Service Offices
• Develop QA program information for the field including population with approved program fixed costs, Salesforce warranty case numbers, IFS Alliance service orders, service procedures
• Obtain executive approval for QA presentation and Customer Letter by Legal Department
• Establish and maintain effective intracompany communication channels between key staff at Daikin Applied Parts, Service, Sales Force and appropriate business units
• Maintain high level of information flow and establishment of action plans designed to remedy identified critical field quality programs
• Project management of major field Quality Assurance programs internally and externally to ensure proper execution and recording of necessary field actions
• Preparation of presentations and weekly and monthly reporting of Quality Assurance program progress and results

Aftermarket Quality Program Manager

Software Engineer

• Develop all aspects of the scope, project development schedule, and costs for the customer proposal
• Work with sales team, customers, and project manager to help scope, estimate, and sell the project
• Create, analyze, and negotiate sub-contractor proposals to ensure all customer contract proposal aspects will be met
• Consult with project management staff to outline work plan and delegate duties, responsibilities, and scope of authority
• Review and analyze status reports prepared by project personnel and modify schedules or plans as required including generating tasks, estimates, dependencies, and/or milestones during project development
• Create cost estimates for HVAC piping and sheet metal improvements
• Create project scheduling using MS Project, MS Excel, or other tools needed to ensure project development milestones and deadlines are met
• Work with the sales and fulfillment teams to plan and conduct client, project, and internal meetings to ensure clear communication
• Analyze and select system types and create conceptual designs for HVAC systems
• Balance and manage multiple projects in development with multiple sub-contractors and complete project development within initial scope, schedule, and budget
• Develop and maintain subcontracting partner relationships. Follow and implement all safety and policy compliances to ensure a safe and satisfying work environment
• Create and maintain the accuracy of the forecasted cost, time, and customer satisfaction at completion of project development phase
• Maintain customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff
• Examine and review contracts and estimates by performing risk analysis and developing risk plans
• Transition to Service Operations when sales have been finalized

Project Developer – HVAC Special Service Projects

Manager

• Manage and optimize product, pricing, and marketing data within sales enablement systems to ensure accuracy, consistency, and usability for commercial teams
• Drive improvements to product‑data platforms, including technical data, application data, CRM alignment, and user experience enhancements
• Provide analysis on product lifecycle, competitive positioning, and market trends to inform product strategy, selection tools, and commercial decision‑making
• Oversee list price governance, pricing updates, discounting guidance, and margin tracking for new and existing products to ensure competitiveness and profitability
• Partner with Sales, Product, and Finance teams to develop pricing strategies, margin optimization approaches, and cost‑alignment opportunities
• Analyze product cost variances, standard vs. actual cost performance, and margin trends to identify operational improvements across manufacturing and supply chain
• Provide guidance on product selection, technical documentation, specifications, and system sweet spots to support sales teams in winning profitable projects
• Collaborate with Sales, Product Management, Marketing, Engineering, and Operations to ensure product data, pricing structures, and system enhancements meet business needs
• Define and lead data enhancement initiatives, including selection program improvements, product analysis, and competitive intelligence efforts that support long‑term growth

Senior Product Optimization Manager

• Lead the sale of HVAC parts, equipment, and supplies; both over the phone and in person interacting with customers on a daily basis
• Plan, and implement operational policies and goals
• Motivate staff to reach revenue and profit goals
• Coordinate with leaders to maintain processes and standards as well as contribute to the development of new standards
• Work with the District Manager to determine responsibilities of assigned staff positions to accomplish business objectives
• Create solutions to customer needs by providing technical support and researching options to meet those needs including receiving and processing orders, product and service questions, warranty administration, and overall customer concerns
• Determine inventory mix based on current market, future market trends and customer needs along with making sure that inventory mix is maintained within the location
• Responsible for inventory management and ensuring that it is appropriately accounted for during weekly cycle counts and yearly full inventory audits
• Process customer orders in a timely and efficient manner
• Research market to competitively price all inventory while maintaining a solid profit margin
• Manage operations and schedule of assigned staff

Parts Store Manager – Commercial HVAC

• Coach, mentor, and train Daikin’s service and solutions sales force to use consultative selling techniques that drive growth and total solutions value to the customer in service and repair, complex turnkey, building automation, and energy solution projects
• Assists in development of strategic business plan to meet regional sales quota, including closing measures, timelines, and necessary resources to achieve plan
• Assists in development and implementation of sales strategies to target, qualify, and secure prospects for new energy efficient HVAC systems and turnkey installations for building owners
• Identifies financially viable business opportunities and execute sales strategies to win Integrated Service Solutions
• Prepares and communicates pipeline reports, sales activity, and business plans to achieve sales goals
• Partners with controls and energy engineering groups to analyze and evaluate operating costs for qualified potential opportunities
• Assists with onsite due diligence or building surveys as required for qualified service solution opportunities to further qualify or gather data required for the sales process
• Coordinates the development interface with project management and operations team to assure customer satisfaction
• Identify, participate, and drive the Daikin brand at regional marketing events such as trade shows and networking events
• Work closely with marketing to leverage resources and seek additional participation such as speaker events and publishing opportunities
• Strong collaboration with other business and functional leaders within Daikin including Regional and District Managers, Sales and Application Engineers, Energy Engineers, and Project Managers
• Maintains rapport and partnerships with internal and external business partners, including Subcontractors, Manufacturer’s Reps, Equipment Sales Manager, National Accounts team, to ensure sales objectives are communicated and achieved
• Creates customer value propositions for Daikin Applied services with energy saving calculations, financial paybacks, financing options, maintenance savings, etc.
• Participates in risk mitigation process and pre-proposal project reviews
• Promote Daikin Applied as a Green and Environmentally Responsible Manufacturer

Regional Solution Sales Application Engineer – IV

Sales

• Perform Maintenance, warranty, Rebuilds/Retrofits, start-ups and service of CAT I, II, & III equipment.
• Independently inspect and test systems to ensure installation and functionality are intact.
• Perform Start Ups: Verify functionality of new CAT I, II & III equipment.
• Educate customers on proper use of equipment, maintenance schedule, and operating manual.
• Wear personal protective equipment when completing service tasks.
• Complete jobsite hazard assessment prior to initiating service.
• Adhere to Daikin Applied and customer safety policies and OSHA guidelines.
• Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required.
• Compiles lists of prospective customers for use as sales leads, based on information from Daikin Applied installed equipment database, industry sources, business directories, vertical market information or any other lead generation source.
• Prepare cost estimates and price quotations on new work and coordinates the preparation of cost estimates on project continuations.
• Verify and quote prices, credit terms and prepare sales contracts for orders obtained.
• Ensure timely and cost-effective start-up of maintenance contracts and installation of jobs according to the specific contract terms.
• Prepares reports of pipeline, sales activity, and business plans.
• Drive customer service by resolving issues quickly and fully, soliciting customer feedback to improve service; responding to requests for service and assistance; meeting commitments.

HVAC Sales and Service Technician III

Marketing

• Support water-cooled chiller models, but could work with air-cooled product lines as well
• Provide marketing support for new product development and sustaining products
• Manage development and maintenance of literature and promotional tools
• Direct development or maintenance of sales or selection software
• Perform marketing evaluations for distribution needs, customer needs, market trends, competition, P&L requirements, pricing levels, and recommend appropriate action
• Develop and maintain strategic information and documents to guide sales team on how to strategically sell Daikin products