Daikin Applied Americas

Supply Chain

• Strategic Inventory Planning: Collaborate with Store Managers to develop and maintain an optimal product mix for stores
• Lead forecasting efforts to tailor product offerings using evolving market demands and KPIs to stock new stores
• Materials Management: Own the Materials Management Scorecard, tracking KPIs such as Inventory Turnover, Average Days to Sell, Stockout Rate, and Back Order Rate
• Manage the purchase order process, including external sourcing and intercompany transfers
• Oversee regular cycle counts and assist with physical inventory counts as required
• Ensure accurate inventory adjustments supporting store inventory requests
• Supplier and Distribution Oversight: Maintain strategic relationships with key suppliers to enhance returns processes
• Enforce supplier standards for distribution, analyzing trends to continuously improve supplier performance
• Manage Excess and Obsolete (E&O) inventory processes across all sites
• Ensure accurate setup and inventory pulling for kits, managing First-In-First-Out (FIFO) strategies effectively
• Analytics and Continuous Improvement: Monitor all system material issues, taking corrective actions as needed
• Partner with the finance department to manage annual cycle count strategies and inventory rebalancing
• Utilize inventory analysis to drive decisions based on SKU family and classifications
• Leadership and Collaboration: Act as the primary liaison between business stakeholders, including finance, operations, and store management teams, to ensure alignment and clear communication of materials management strategies
• Promote a culture of continuous improvement by encouraging team feedback, innovating processes, and conducting regular reviews

Aftermarket Parts Solutions Manager

Sales Development Rep

• Build strong relationships with program and Daikin field leaders, mentors, peers, and support staff.
• Develop knowledge of Daikin Applied’s line of commercial HVAC equipment, service, and solutions offerings.
• Partner with your local office team members to job-shadow critical roles.
• Attend and participate in in-person trainings, virtual instructor-led trainings (VILT), and self-directed learning modules.
• Learn Daikin Applied’s processes, procedures, technology, and resources to help support your sales office with estimating, preparing quotes, understanding credit terms, contract preparation, and more.
• Attend and participate in Sandler Sales methodology training.
• Roleplay different parts of the sales cycle to practice working with customers.
• Partner with Ignite peers to complete a capstone project during the course of the program.
• Apply program learnings by building your book of business to prepare you for the full-time sales role.
• Travel regularly with the Ignite Sales Development Program peers and program staff to key Daikin sites to learn more about the equipment, technology, service, and solutions offerings approximately six to ten times within the twelve-month program.
• Travel your local district’s territory with key office team members on a regular basis, up to daily.
• Complete all of your learning modules, assignments, and capstone projects in accordance with due dates assigned by the Ignite instructors.

Sales Development Program

Engineer

• Design and model software for chiller equipment and systems for commercial, industrial, domestic and internal purposes
• Design and direct engineering personnel in fabrication of test control apparatus and equipment, and determine methods, procedures, and conditions for testing products
• Develop applications of controls, instruments, and systems for new commercial, domestic, and industrial uses
• Direct activities to ensure that manufacturing, construction, installation, and operational testing conform to functional specifications and customer requirements
• Direct and coordinate operation, maintenance, and repair of equipment and systems in field and internal installations
• Use computer assisted engineering and design software and equipment to perform engineering tasks
• Participate in the testing process through test plan development, test review and analysis, and software certification
• Interface with internal client groups to understand all planned projects and meet project schedule deadlines
• Work cross-functionally to integrate simulation tools into the product development lifecycle, guide simulation best practices, and support innovative HVAC product development efforts

Controls Engineer III

Account Manager

• Work in assigned territory, partnering closely with Independent Manufacturers Representatives, District Office and Service Center Managers, sales colleagues, the Parts team and Technicians.
• Meet sales goals through the development of existing customers and prospecting new business.
• Compile lists of prospective customers for use as sales leads, based on information from Daikin installed equipment database, industry sources, business directories, vertical market information or other lead generation source.
• Travel throughout assigned territory to call on regular and prospective customers to solicit orders, build customer relationships and follow up on customer concerns.
• Prepare cost estimates and price quotations on new work and coordinate the preparation of cost estimates on project continuations.
• Verify and quote prices, credit terms and prepare sales contracts for orders obtained.
• Perform tests and conduct surveys on competitive products in order to determine the need for product alterations or the development of new products.
• Prepare reports of pipeline, sales activity and business plans.
• Identify and implement tools and resources to assist in sales efforts (e.g. energy rebates, estimated payoffs, ROI).
• Plan, organize, and guide projects through to completion; involves internal and external subject matter experts as needed.
• Work with multiple vendors/contractors to deliver complex, highly customizable products/solutions to clients.

Senior Service Sales Account Manager – HVAC Products and Services

Application Engineer

• Provide prompt, accurate support to sales representative inquiries regarding special applications, systems, or pricing.
• Analyze and propose modifications to current products and services to meet customer requirements.
• Communicate with customers to evaluate and understand their needs.
• Assess processes to meet those needs.
• Process requests for modifications or options and other information not covered by published pricing.
• Keep informed on new products and competitive models in the marketplace.
• Prepare technical literature for internal and field application.
• Conduct product training to sales representatives and customers.
• Evaluate and propose improvements of product training processes.
• Provide leadership and direction within sales and engineering organization.

Sales Application Engineer – Custom Air Handlers

Human Resources

• Serve as a strategic partner to business leaders, guiding decisions related to people, structure culture, engagement, and talent
• Drive workforce planning, talent management and development
• Lead performance management, succession planning, and development of leaders
• Oversee employee relations needs
• Serve as a resource for employees and managers in support of creating a better workplace and proactively supporting problem resolution
• Advise management in appropriate resolution of employee relations issues and ensure adherence to various state and federal regulations
• Lead and resolve high-risk employee relations and labor relations matters, partnering with HR Policy & Process and/or Legal as needed
• Analyze metrics and data to inform strategy, identify risks, and drive improvement in engagement, retention, and performance.
• Understand legal requirements and government reporting regulations affecting the organization and ensure policies, procedures, and reporting are in compliance
• Interview and help select candidates to fill vacant positions
• Respond to inquiries regarding policies, procedures and programs
• Provide assistance and training to management in interviewing, hiring, terminations, promotions, performance reviews, performance management, EEOC, ADA, FMLA and other government requirements.
• Identify employee-focused location training needs and implements training programs
• Analyze collective bargaining agreement and develops interpretation of intent, spirit, and terms of contract to counsel management in development and application of labor relations policies and practices
• Represent management and meets with shop stewards and supervisors to investigate and resolve grievances
• Prepare statistical reports of types and frequency of actions taken concerning grievances, arbitration, mediation, and related labor relations activities, to identify problem areas.
• Verify adherence to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours, and working conditions
• Represent management in labor contract negotiations or serves as resource to negotiators by providing information on provisions of current contract and significance of proposed changes
• Furnish reference documents and statistical data concerning labor legislation, labor market conditions, prevailing union and management practices, wage and salary surveys, and employee benefits programs for labor contract negotiations
• Travel within division up to 25%

Senior Human Resources Manager

Business Development Rep

• Document opportunities to grow our HVAC systems support offering and communicate sales strategies to secure basis of design (via representatives) primarily through consultants
• Call on sales representatives or consultants as needed to promote HVAC Systems concepts and influence their designs to include Daikin product features and benefits through basis of design specifications.
• Deliver content to end users, developers, architects, etc. as needed resulting from primary consultant-based activities
• Represent Daikin Applied via professional associations such as USGBC, ASHRAE, AEE, with a focus on IAQ topics
• Promote Daikin Applied as a technology leader and environmentally responsible manufacturer
• Develop expertise on the features, benefits, technical performance, and design guidelines for Daikin Applied’ s products and deliver systems guidance leveraging those strengths, marketed to consultants
• Serve as the subject matter expert for the theme of IAQ with deep expertise on this impacts systems
• Lead internal efforts to address HVAC Systems needs by working with solutions leaders to prioritize solutions in their roadmaps by evaluating and delivering business cases for new technologies and leading project workstreams as required
• Produce and deliver routine information presentations; webinars, lunch and learns, etc., to educate customers on Daikin products, and HVAC systems
• Gather ongoing prospect/customer feedback, enhancement requests, and related information
• Liaise with Equipment Sales Team to assist in expanding Daikin Applied Equipment and Daikin VRV Systems
• Effectively communicate technical systems knowledge to customers through client visits, technical presentations, lunch and learns, e-mail and phone contact
• Propose changes in equipment to keep pace with industry code advancements, emerging system demands and market demands, with a particular focus on IAQ.
• Work with customers to determine how products or services could be designed or modified to best meet clients’ needs
• Produce and maintain market and competitor intelligence regarding HVAC systems offering
• Document and Report on market changes affecting Daikin Applied’s products or services
• Assist in creation of application guides and other technical documents that assist engineers in designing efficient and effective HVAC systems that leverage Daikin Applied products

Systems Business Development Manager – IAQ

• Work in assigned territory, partnering closely with Independent Manufacturers Representatives, District Office and Service Center Managers, sales colleagues, the Parts team and Technicians
• Meet sales goals through the development of existing customers and prospecting new business
• Compile lists of prospective customers for use as sales leads, based on information from Daikin installed equipment database, industry sources, business directories, vertical market information or any other lead generation source
• Travel throughout assigned territory to call on regular and prospective customers to solicit orders, build customer relationships and follow up on customer concerns
• Prepare cost estimates and price quotations on new work and coordinates the preparation of cost estimates on project continuations.
• Verifies and quotes prices, credit terms and prepares sales contracts for orders obtained
• Perform tests and conducts surveys on competitive products in order to determine the need for product alterations or the development of new products
• Prepare reports of pipeline, sales activity and business plans
• Identify and implement tools and resources to assist in sales efforts (e.g. energy rebates, estimated payoffs, ROI)
• Plan, organize, and guide projects through to completion; involves internal and external subject matter experts as needed
• Work with multiple vendors/contractors to deliver complex, highly customizable products/solutions to clients

Account Manager – Commercial HVAC Service Sales

Recruitment

• Responsible for full cycle of recruiting including sourcing, conducting phone interviews, coordinating interview schedules, presenting qualified candidates, reviewing pre-employment assessment results and background checks, conduction reference checks, and applicant and candidate communications
• Identify and manage recruiting strategy for assigned business areas; source qualified candidates through the effective use of strategic sourcing via creative resources; direct sourcing, social media, networking, pipelining, cold calling, candidate mining, etc
• Work closely with HR Business Partners and internal business customers to manage recruiting strategy with a national focus supporting business needs
• Build strong relationships and proactively report hiring activity through communication, meetings, and tailored reports
• Make hiring recommendations, extend, and negotiate offers of employment to select candidates including salary and relocation benefits
• Employ interviewing techniques to assess the fit between a candidate’s previous experience and the position
• Influence leadership to proactively succession plan and forecast hiring needs in advance of open positions
• Drive the Daikin Applied employee referral program
• Organize, lead and document post-interview debriefing/feedback with interview teams
• Work within ATS system (Workday) guidelines and define manage applicant and candidate activity
• Understand business strategy and operational goals of the Talent Acquisition teams and devise strategic plans to execute
• Develop position-specific search strategies that leverage the best proactive recruiting methodologies
• Network through industry contacts, university programs, association memberships, trade groups, and employees to build a qualified talent pool

Talent Acquisition Partner – Recruiter, Contract

Business Analyst

• Translate business requirements into functional requirements and technical specifications for development of new computer software applications or for enhancements to existing systems
• Collect and analyze possible project engagements, documenting project scope
• Translate and implement Engineering product structure and configuration rules into the software using basic nested if-then logic
• Lead the development and review (from content to final draft) of user guides, training classes, and other end user documentation for applications and processes