Cynet Group

Account Manager

• Build strong relationships, and be responsible for managing a healthy P&L with the existing portfolio of accounts within our Direct, SOW & MSP space.
• Develop an effective sales plan to meet or exceed sales objectives in opening new doors, new categories, and new clients.
• Work with senior management in new initiatives, and programs to fuel growth.
• Formulate a strategy on trying new creative ways to achieve team targets.
• Identify and work with the proposal team to identify and fill RFIs and RFPs.
• Conduct regular onsite visits with clients and build rapport to foster a long-lasting, beneficial relationship.
• Attend community networking events to create additional business relationships.
• Work with the hiring leaders, department heads, stakeholders, decision-makers, and procurement teams.
• Monitor customer satisfaction regularly through quality metrics and client scorecards.
• Be the overall point of escalation for all current clients.
• Keep abreast of trends in the industry and identify new opportunities for the growth of your portfolio.
• Perform other duties and responsibilities as assigned

Senior Strategic Account Manager – IT/Finance Staffing, Sales & BD

Lead Generation

• Develop and implement an effective sales plan to meet or exceed sales objectives in acquiring new clients
• You will familiarize yourself with essential details of Cynet Health services.
• You will receive lists of potential clients from the US BD team, and you will be responsible for cold-calling these prospects.
• You may also use email to contact clients, both current and prospective, to answer any questions, schedule meetings with the US-based BD Team, or reschedule meetings as needed.
• Accepting calls from prospective clients as they arise.
• Fielding basic questions and concerns about the staffing services we offer.
• Scheduling a follow-up between the prospective client and a BD Representative.
• Keeping a detailed log of calls, including those which were not answered.
• Using CRM to document and assign leads.
• Attempting to contact prospective clients whom you have been unable to contact.
• Exploring and cold calling into new markets to develop an understanding of the business segment, and potential needs for our services, and set up appointments for follow-up for our US Team

Lead Generation Specialist

Recruitment

• Serve as the primary point of contact for healthcare executives and workforce leaders, identifying staffing gaps and delivering tailored workforce solutions.
• Identify, pursue, and secure new client accounts across hospitals, clinics, and specialized care facilities.
• Manage the full recruitment lifecycle, including job intake, candidate sourcing, screening, offer negotiation, and onboarding.
• Oversee and guide offshore recruitment teams to ensure productivity targets and quality standards are consistently met.
• Review candidate submissions and ensure compliance with healthcare credentialing, licensing, and documentation requirements.
• Conduct regular client check-ins, business reviews, and performance updates to strengthen long-term partnerships.
• Handle client escalations, resolve service issues, and ensure timely fulfillment of open requisitions.
• Collaborate with credentialing, compliance, and operations teams to ensure candidates meet all regulatory and contractual requirements.
• Analyze staffing trends, order flow, and team capacity to optimize fulfillment strategies and client satisfaction.
• Provide operational performance reports and strategic insights to clients and leadership.
• Perform other duties as assigned.

Full Desk Client Success Manager – Healthcare Staffing

• Managing full-cycle recruitment for sales, marketing, operations, account management, and senior level positions
• Partner and communicate with global hiring leaders to fill positions in a timely manner
• Assisting in the creation of appropriate job descriptions of the positions communicated by the Operations Leaders/Hiring Manager and ensuring the submission of the filled-out Talent Requisition Form (TRF) for proper approval of the management;
• Initiating and working on job postings to online platforms, screening employee referrals and designing other creative means that go beyond traditional sourcing to source sufficient and attract qualified applicants to fill in the vacant positions
• Scheduling and conducting interview assessments with applicants giving them an overview of the exact role of the position the company is looking for and performing the proper shortlisting of qualified ones for endorsement to final interview with the hiring managers;
• Securing the attendance of qualified applicants during scheduled interviews with the hiring managers
• Facilitating internal hirings and/or transfers of employees from one line of business to another closely coordinating with the HR Department for any administrative support;
• Conducting of employment background checks to ensure the authenticity, genuineness and validity of information and documents presented by the candidates during interview and pre-employment stages;
• Rolling out of Offer Letter to successful candidates;
• Forecasting of applicants for open positions whenever needed; Taking a shared role with the HR Department on the Onboarding Stage phase to continuously ensure the smooth joining of new hired employees;
• Providing assistance to the TA Manager on regulations, process and policies pertaining to Talent Acquisition and Recruitment
• Deep knowledge of industry and talent market changes, trends and best practices
• Regularly attends meetings or sessions to provide guidance with the Operations Leaders and/or Hiring Managers in relation to any changes on the Talent Acquisition and Recruitment procedures and processes
• Act as talent advisor to executive leadership and analyzes market trends and talent mapping data to provide hiring managers with actionable insights, ensuring recruitment strategies are aligned with market realities to maximize fill rates; and
• Performing any other tasks similar or analogous to the foregoing which may be assigned or ordered by the Talent Acquisition Manager, Supervisor or any members of upper management.

Corporate Recruiter

Business Development Rep

• Develop and execute a strategic business development plan to aggressively grow market share across enterprise organizations, public sector institutions, and technology-driven companies, with a strong focus on generating new contract gross margin.
• Identify, qualify, and secure new high-value technology clients through direct engagement and relationship-building, including opportunities outside formal RFP processes.
• Build and maintain a robust, high-velocity sales pipeline that supports consistent new client acquisition and predictable revenue growth.
• Conduct in-depth market research and competitive analysis to uncover emerging staffing needs, new contracting models, and expansion opportunities within existing and prospective accounts.
• Leverage an established professional network to build and sustain relationships with C-suite executives, HR and Talent leaders, and Procurement, to drive long-term client retention and contract expansion.
• Represent the organization at industry events, conferences, and key stakeholder meetings to increase brand visibility and accelerate market penetration.
• Own the full sales lifecycle from lead generation to contract close, focusing on high-volume, long-term staffing solutions (Application Developers, Data Architects, Business Analysts, Project Managers).
• Lead complex contract negotiations in partnership with legal and finance teams, ensuring agreements are profitable, compliant with provincial guidelines, and aligned with collective agreements.
• Prepare and deliver compelling, customized presentations and proposals that clearly articulate the value and impact of staffing solutions to senior hospital leadership.
• Maintain accurate forecasting, pipeline reporting, and performance tracking using CRM and productivity tools to measure progress against growth and retention targets.

Director, Business Development – IT Staffing

Marketing

• Promote our career site by running campaigns and driving traffic to our career site
• Set up and Manage Interactive Bots on our website and integrate it with ATS for fetching real-time information capture.
• Setup Capture Automation when visitors come on our site to ensure we capture their information, get them signed up for talking to a recruiter or sign up to get job alerts or other means and automate by sending them an email and SMS and automatically connecting them to a recruiter or a live agent.
• Setup a process for getting reviews on Google, Glassdoor, BluePipes, TravelNurseCentral, and other Travel Nurse Review sites
• Marketing/Automation: Setup Drip marketing campaigns for sourcers and recruiters and recommend and implement the software for running such campaigns
• Improve Social Media Branding on all channels to promote branding and engagement on all channels, FB, Instagram, LI, and X, and how can it benefit us
• Setup a process for getting surveys for employee satisfaction post onboarding in an automated way and use the data in a meaningful way to improve our processes
• Execute and manage referral program automation on behalf of recruiters.
• Capture all relevant data points and metrics to make data-driven decisions.

Marketing Manager – Branding

• Develop and implement an effective sales plan to meet or exceed sales objectives in acquiring new clients.
• Work with a team of lead generators to ensure they have the right pitch and engagement tools to bring good leads to your desk.
• Identify and work with the proposal team to identify and fill RFIs and RFPs in the commercial space.
• Develop relationships with key decision-makers for all staffing needs and partner with them on filling their needs exclusively.
• Responsible for managing and penetrating existing and new accounts and fulfilling client staffing needs within minimal time.
• Conduct regular onsite visits with clients and build rapport to foster a long-lasting beneficial relationship.
• Attend community networking events to create additional business relationships.
• Work with the hiring leaders, department heads, stakeholders, decision-makers, and procurement teams to identify their critical needs.
• Keep abreast of trends in the industry and identify new opportunities for the growth of your portfolio.
• Perform other duties and responsibilities as assigned

Director of Business Development – Direct Sales

Customer Success Manager

• **What will you be doing day to day?**
• - Build strong client relations and effective working relationships with your clients
• - Engage with clients regularly and obtain exclusive deals and heads-up on open job orders
• - Help recruiters by relaying exact customer needs and opportunities to them
• - Review recruiter submissions for compliance with facility requirements
• - Reverse market Physicians and APPs to all clients in the portfolio
• - Maintain a healthy P&L by processing quality submittals and making placements
• - Monitor customer satisfaction regularly through quality metrics and client scorecards
• - Travel to client sites and attend networking and industry
• - Processing assignment and contract changes and extensions, renewals, and terminations.
• - Be the overall point of escalation for all current clients and provider issues
• - Build a relationship and good rapport with all physicians and APPs and ensure high retention rate
• - Perform other duties and responsibilities as assigned

Client Success Manager

• Talent Sourcing and Strategy: Develop and implement proactive recruitment strategies to attract top-tier healthcare professionals (nurses, allied professionals, therapists, etc.) for state and local government contracts. Deliver against key metrics such as time-to-fill, submission coverage Utilize various sourcing methods, job boards, social media, professional networks and internal database to build a robust candidate pipeline.
• Candidate Management: Screen, interview and evaluate candidates to assess their qualification and experience for state and local contract roles. Provide guidance and support throughout the entire recruitment and onboarding process, including assisting with coordinating interviews and collecting feedback. Maintain accurate and detailed candidate records using ATS (Applicant Tracking Systems). Provide regular updates and reporting on recruitment progress and metrics.
• Offer Negotiation: Negotiate competitive salary and benefits packages, ensuring mutually beneficial agreements for both the candidate and the organization, while adhering to contract terms.
• Client and Stakeholder Relations: Collaborate with internal managers and government client representatives to understand specific staffing needs, job requirements and an awareness of the unique environment and protocols.
• Compliance and Credentialing: Collaborate closely with internal credentialing and compliance teams to ensure that regulations and client-specific requirements are met in a timely manner.
• Industry Expertise: Stay informed of healthcare industry trends, labor market conditions, and regulatory changes within the government healthcare sector.

Healthcare Recruiter – Nursing, Allied Professionals

• Develop and execute recruiting strategies across the organization and for all departments & positions
• Lead by example and identify, attract, and engage top-tier talent via various channels (job boards, social media, networking events)
• Manage the end-to-end recruitment process, from sourcing to final candidate selection to onboarding
• Stay current on market trends, diversity recruiting, and proactively identify current and future talent needs
• Work closely with hiring managers to understand staffing needs and develop effective recruitment strategies
• Conduct intake meetings to define job requirements, responsibilities, and candidate profiles
• Screen resumes, conduct interviews, and assess candidates for technical and cultural fit
• Coordinate and participate in interview processes, providing valuable insights to hiring managers
• Provide regular updates to stakeholders on recruitment progress and outcomes
• Promote all of Cynet Brands as an employer of choice through compelling position descriptions, engaging recruitment materials, and participation in industry events
• Develop approved recruitment social media posts and campaigns
• Make offers and work on a smooth onboarding experience for all new hires
• Utilize recruitment metrics and analytics to track and report on key performance indicators
• Implement Sourcing automation and leverage AI in outreach using third-party platforms
• Ensure compliance with hiring policies and legal requirements
• Maintain accurate and up-to-date records of candidate interactions and recruitment activities
• Perform other related duties as assigned

Manager – Internal Talent Acquisition

• Join an award-winning and talented organization that delivers world-class Staffing solutions.
• Working within a vibrant and passionate team of recruitment and sales professionals, you will bring your energy and thrill of the hunt to fuel our growth managing key accounts and driving the acquisition of new business opportunities in the oil, gas and energy sector.
• Build strong relationships, and be responsible for managing a healthy P&L with the existing portfolio of accounts within our Direct, SOW & MSP space.
• Develop an effective sales plan to meet or exceed sales objectives in opening new doors, new categories, and new clients.
• Work with senior management in new initiatives, and programs to fuel growth.
• Formulate strategy on trying new creative ways to achieve team targets.
• Identify and work with the proposal team to identify and fill RFIs and RFPs.
• Conduct regular onsite visits with clients and build rapport to foster a long-lasting, beneficial relationship.
• Attend community networking events to create additional business relationships.
• Work with the hiring leaders, department heads, stakeholders, decision-makers, and procurement teams.
• Monitor customer satisfaction regularly through quality metrics and client scorecards.
• Be the overall point of escalation for all current clients.
• Keep abreast of trends in the industry and identify new opportunities for the growth of your portfolio.
• Perform other duties and responsibilities as assigned

Business Development, Senior Strategic Account Manager

• Lead by example, build strong relationships, and be responsible for managing a healthy P&L with the existing portfolio of accounts within our direct commercial space
• Own revenue and growth targets across the portfolio
• Develop an effective sales plan to meet or exceed sales objectives in opening new doors, new categories, and new clients..
• Work with a team of lead generators to ensure they have the right pitch and engagement tools to bring good leads to your desk.
• Identify and work with the proposal team to identify and fill RFIs and RFPs.
• Conduct regular onsite visits with clients and build rapport to foster a long-lasting, beneficial relationship.
• Attend community networking events to create additional business relationships.
• Work with the hiring leaders, department heads, stakeholders, decision-makers, and procurement teams
• Monitor customer satisfaction regularly through quality metrics and client scorecards
• Keep abreast of trends in the industry and identify new opportunities for the growth of your portfolio.
• Perform other duties and responsibilities as assigned

Vice President – Business Development, Direct Sales

• Own and manage a regional and/or nationwide MSP portfolio of healthcare staffing accounts.
• Build and maintain strong client relationships through regular communication, performance reviews, and proactive engagement.
• Drive TOA growth by managing open requisitions, identifying expansion opportunities, and aligning staffing strategies to client demand.
• Define, document, and communicate MSP-specific submission requirements and expectations to recruiting teams.
• Partner with recruiting leadership to align on priority requisitions, submission pacing, and fulfillment strategy.
• Serve as the primary escalation point for client and provider issues, resolving concerns quickly and professionally.
• Maintain portfolio health through extensions, renewals, contract changes, and retention efforts.
• Monitor client satisfaction and portfolio performance using quality metrics, scorecards, and operational KPIs.
• Ensure credentialing and compliance alignment in accordance with Joint Commission (TJC/JCAHO) standards.
• Support confirmation calls, assignment changes, and terminations as needed.
• Build strong rapport with healthcare professionals to support retention beyond current assignments.
• Participate in client site visits, networking, and industry events as required.
• Execute referral initiatives and other client engagement programs as assigned.

Client Success Manager – Healthcare Staffing

• Responsible for managing and penetrating existing and new accounts and fulfilling client staffing needs within minimal time.
• P&L Management, develop and maintain strategic account plans
• Ensure continuous client satisfaction
• Make regular onsite visits with clients and build rapport to foster a long-lasting, beneficial relationship.
• Monitors and ensures adherence to client policies and procedures.
• Help recruiters by relaying exact customer needs and opportunities to them
• Ensure proper 360-degree screening for all candidates is done before submittal
• Keep track of client scorecards, internal recruitment metrics, and healthy ratios for the team
• Find creative ways to reduce turnaround time without compromising quality.
• Perform other duties and responsibilities as assigned

• Develop and implement an effective sales plan to meet or exceed sales objectives in acquiring new clients
• Work with a team of lead generators to ensure they have the right pitch and engagement tools to bring good leads to your desk.
• Develop relationships with key decision-makers at direct facilities for all staffing needs and partner with them on filling their needs exclusively
• Perform prospect visits to hospitals and other facilities to educate and inform on our staffing services and drive exclusive and set-aside business for the company.
• Attend community networking events to create additional business relationships
• Keep abreast of trends in the industry and identify new opportunities for the growth of your portfolio
• Work with the department heads, stakeholders, decision-makers, procurement or scheduling teams at each facility to identify their critical needs
• Managing client relationships to generate referrals as well as grow current accounts