Cynet Group

Client Success Manager

Cynet Group

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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About the role

  • **What will you be doing day to day?**
  • - Build strong client relations and effective working relationships with your clients
  • - Engage with clients regularly and obtain exclusive deals and heads-up on open job orders
  • - Help recruiters by relaying exact customer needs and opportunities to them
  • - Review recruiter submissions for compliance with facility requirements
  • - Reverse market Physicians and APPs to all clients in the portfolio
  • - Maintain a healthy P&L by processing quality submittals and making placements
  • - Monitor customer satisfaction regularly through quality metrics and client scorecards
  • - Travel to client sites and attend networking and industry
  • - Processing assignment and contract changes and extensions, renewals, and terminations.
  • - Be the overall point of escalation for all current clients and provider issues
  • - Build a relationship and good rapport with all physicians and APPs and ensure high retention rate
  • - Perform other duties and responsibilities as assigned

Requirements

  • **Your Experience:**
  • - 5+ years of experience in the Locum Tenens and Advanced Practice Staffing at an agency level
  • - Experience with Schedule 621i or Government Healthcare is a big plus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
client relationseffective working relationshipscommunicationcustomer satisfactionrelationship buildingproblem-solvingescalation managementnetworking