CUBE

Growth Marketing

• Accountable for driving revenue generation from the existing customer base.
• Own and execute customer growth marketing strategies.
• Develop and optimise multi-channel lifecycle campaigns.
• Partner closely with Customer Success, Sales, Product, and Marketing teams.
• Support enterprise marketing activity through account-based marketing programmes.
• Build targeted campaigns to support upsell, cross-sell, renewals, and customer expansions.
• Lead marketing activity supporting customer migrations.
• Analyse customer behaviour, segmentation, and usage data.
• Report on customer marketing performance against revenue-linked KPIs.
• Create compelling customer-focused content.
• Develop and manage customer advocacy and reference programmes.
• Develop and manage customer nurture journeys and automated workflows.
• Manage the customer marketing budget.

Customer Growth Marketing Manager

Product Manager

• Own product strategy and roadmap for CUBE’s RegPlatform and PoweredBy Apps portfolio, translating business priorities into quarterly delivery plans that serve both direct enterprise and partner-channel motions.
• Lead deep customer and partner discovery to identify the most valuable problems to solve, validate solution direction, and ensure every meaningful product decision is grounded in evidence.
• Lead the 0–1 rollout of CUBE’s MicroApps architecture, partnering with engineering and design to establish the foundational application capability that unlocks downstream use cases, agentic applications, and native integrations at pace.
• Bring agentic AI applications to market, productising capabilities from CUBE’s agentic AI product team into application experiences that deliver measurable value to enterprise clients and partners, and set the bar for AI-powered regulatory workflows.
• Deliver native lighthouse integrations into the collaboration and productivity platforms enterprise users and partners already operate in, bringing CUBE’s regulatory intelligence into the surfaces where regulatory work actually happens.
• Establish and grow the CUBE App Store as a coherent, navigable surface that exposes the breadth of the Apps portfolio to enterprise customers and partners.
• Drive user experience excellence across the Apps portfolio, ensuring application design meets platform standards and delivers intuitive workflows for regulatory professionals.
• Partner with engineering squads to define requirements, prioritise backlogs, and ensure timely delivery of application capabilities that meet quality and performance standards.
• Engage directly with enterprise clients (Tier 1 financial institutions) and partners to understand application usage, gather requirements, and validate product direction through discovery workshops and feedback sessions.
• Conduct competitive analysis on enterprise application design, agentic AI experiences, app marketplaces, and collaboration-embedded regulatory tooling, contributing market intelligence to inform platform differentiation and feature prioritisation.
• Own product analytics for the Apps portfolio, defining and tracking adoption, engagement, and workflow effectiveness metrics that demonstrate value across both motions.
• Collaborate across product and engineering teams to ensure consistency, shared component reuse, and a cohesive CUBE experience across application surfaces.
• Support commercial activities by contributing to client and partner demonstrations, value propositions, and go-to-market materials for the Apps portfolio.
• Leverage AI tools to accelerate product delivery and documentation, contributing to the team’s AI-enhanced working practices and bringing demonstrable judgement on how agentic experiences should be designed, evaluated, and brought to market.

Senior Product Manager – Apps

Customer Success Manager

• Own customer health, adoption, and satisfaction across your accounts
• Build senior stakeholder relationships across Compliance, Risk, Legal, and Technology teams
• Drive value realisation through regular reviews, insights, and success planning
• Lead renewal strategy and execution, starting 6–12 months ahead of contract expiry
• Deliver training, enablement, and best practice guidance to maximise platform usage
• Act as the voice of the customer internally, influencing product and service improvements

Senior Customer Success Manager

Business Development Rep

• Build a strong understanding of CUBE’s target market, customer profiles, and solutions
• Drive outbound lead generation using cold calling, email campaigns, and social selling
• Book high-quality meetings and support the sales team by maintaining a healthy pipeline
• Manage and respond to inbound enquiries in a timely and professional manner
• Accurately log sales activity, contact details, and account information in the CRM
• Work closely with sales and marketing teams to ensure aligned messaging and collaboration

Business Development Representative

Support Engineer

• Deliver L2 technical support for hardware, software, and network-related issues, ensuring timely resolution and minimal downtime.
• Monitor critical systems for performance, availability, and reliability; proactively address alerts and system anomalies.
• Act as the escalation point for L1 support teams, collaborating to troubleshoot and resolve more complex technical challenges.
• Conduct routine system maintenance, including patch management, updates, and data backups.
• Support the rollout and deployment of new technologies and infrastructure upgrades.
• Maintain detailed documentation of configurations, troubleshooting procedures, and system changes.
• Provide technical guidance and training to L1 support teams and assist end-users where necessary.
• Participate in an on-call support rotation to provide 24/7 coverage for mission-critical systems.
• Contribute to root cause analysis (RCA) for recurring incidents and implement preventive measures.

L2 Support Engineer

Data Engineer

• Design and build data pipelines - Build, maintain, and optimise data pipelines that ingest, transform, and deliver structured and unstructured regulatory content across our platform estate.
• Transform and model data - Apply transformation logic that converts raw source data into clean, reliable, semantically consistent assets ready for analytics and AI consumption.
• Implement data quality and observability practices - Instrument pipelines with monitoring, alerting, and data quality checks that catch problems early and maintain platform trust.
• Collaborate with architects and platform engineers - Work closely with the Principal Data Architect and Head of Data Platform to implement patterns that align with our architectural direction.
• Support integration and migration work - Contribute to source-to-target mapping and pipeline development for ongoing platform consolidation.
• Champion engineering best practices - Write code that others can maintain: version-controlled, tested, documented, and built for production.
• Contribute to platform scalability and cost efficiency - Identify and resolve performance bottlenecks, redundancies, and inefficiencies in existing pipeline infrastructure.
• Build for AI readiness - Understand how downstream AI/ML workloads consume data and design pipelines that support feature engineering, model training, and inference requirements.

Data Analyst

• Support Subject Matter Experts (SMEs) in connecting customer data to the CUBE Network through advanced data matching protocols, tools, and Python-based solutions.
• Deliver high-quality, accurate data insights for customers while improving expertise in risk and control frameworks.
• Collaborate with Product and Engineering teams to design and implement improved data processing workflows and tools.
• Define and refine CUBE’s consensus-based risk and control indices and business rules.
• Ensure the ongoing quality, consistency, and accuracy of CUBE’s data, applying technical standards and quality control rigorously.